Compare Tintri vs Veeam Software

Tintri

Based on 56 reviews.

Veeam Software

Based on 460 reviews.

Latest Research

Rubrik vs. Veeam Backup & Replication

Updated: November 2022

Veeam Backup & Replication vs. Veeam Cloud Connect

Updated: November 2022

Sample Customers

Veeam Backup & Replication

Vodafone, American Standard Brands, Welch’s, University of Florida, Tata Global Beverages Limited, National Bank of Abu Dhabi, Hirslanden Private Hospital Group, MacLean-Fogg Company

Veeam Cloud Connect

Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter

Popular Solutions

Tintri VMstore

2 reviews

Veeam Backup & Replication

154 reviews

Veeam Backup for Office 365

26 reviews

Veeam ONE

18 reviews

Top Industries

Computer Software Company

25%

Comms Service Provider

18%

Government

Healthcare Company

Comms Service Provider

26%

Computer Software Company

19%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Engineer at Lincoln Financial Group
We implemented Tintri VMstore on our environment for storage management, and we deployed all our VMs on Tintri. We...
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Review 1 of 1

Wira Chinwong
Service Director at scsi co.,ltd
We primarily use the solution to backup our server.
Read full review of Veeam Agent for Linux »
Hin Tang
Cloud Solutions Architect at a tech services company
The company I was with at the time was a service provider that handles the backups of customers via Veeam Cloud Connect.
Read full review of Veeam Cloud Connect »
Anonymous User
Business Development Management at a tech services company
We use the solution primarily to protect data. We were not aware of the fact that Microsoft was not engaged, could...
Read full review of Veeam Backup for Office 365 »
Anonymous User
Technical Presales Consultant/ Engineer at a wholesaler/distributor
The solution is an agent. It can be used to back up almost from Windows Servers 2008 up to Service Pack 1, up until...
Read full review of Veeam Agent for Microsoft Windows »
Anonymous User
Network Operations Manager at a educational organization
Our primary use cases for Veeam Backup & Replication are backing up to the cloud, backing up to a couple of...
Read full review of Veeam Backup & Replication »

Review 1 of 5

Customer Service

Reynaldo Martinez
Windows Systems Analyst at a manufacturing company
Good. We had a couple of issues from the start and they were resolved very quickly with no impact on production.
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Anonymous User
Enterprise Infrastructure Architect at a healthcare company
Customer Service: Customer support is excellent. They're very responsive. Technical Support: Technical support is...
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Anonymous User
System Administrator at a agriculture
Customer Service: When we had backup issues, their support was great and we had actual engineers call us back and...
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Anonymous User
Senior Systems Engineer
Customer Service: Great customer service! Technical Support: Haven't had the need for technical support.
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Anonymous User
System Engineer Client & Server at Swisslos Interkantonale Landeslotterie
A very good support team that is available 24/7. They have real technical staff with strong knowledge.
Read full review of Tintri VMstore »
Anonymous User
Senior Systems Engineer, Virtualization at a insurance company
Great customer service; if there is an issue they often know before I do and have a ticket already in progress.
Read full review of Tintri VMstore »
Anonymous User
Technical Consultant at a tech consulting company
The technical support at Tintri has been great so far.
Read full review of Tintri VMstore »
Anonymous User
Information Systems Manager
Customer Service: Excellent Technical Support: Excellent
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Anonymous User
Director of Data Centers at a university
Customer Service: Amazing, only a couple of support call so far, and they were small things. Tintri was great with...
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Anonymous User
Network Administrator at a healthcare company
Customer Service: Customer service is excellent. Whenever I call, I get somebody right on the line. Technical...
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Anonymous User
System Specialist at a tech services company
Support is the best in class.
Read full review of Tintri Global Center [EOL] »
Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
Customer Service: Great. More than great. Reactive, no, proactive, via autosupport. Technical Support: As explained...
Read full review of Tintri VMstore »
Anonymous User
Head of IT at a tech services company
Customer Service: 10/10 Technical Support: 10/10
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Anonymous User
Network Engineer at a healthcare company
Customer Service: Customer service is excellent. Any time we needed questions answered or help, our service team was...
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Anonymous User
Network Services Manager at a legal firm
Customer Service: As I mentioned above, their level of customer service is extraordinary. Technical Support:...
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Anonymous User
Infrastructure Engineer at Residential Management Group Limited
Support from our vendor and Tintri are brilliant. They have always answered all of our questions promptly.
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Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: In my experience, Tintri's customer service has been excellent. Technical Support: In my...
Read full review of Tintri VMstore »
Anonymous User
Head of I.T.
Customer Service: In my view Tintri's customer service is excellent, I am in regular contact with various folks...
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Anonymous User
Systemkonsult
Tintri has excellent and devoted support personnel. 10/10
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Anonymous User
System Engineer Werkplekken at a university
Customer Service: Perfect. Normally they are aware of an issue earlier than we are. And even if they don't support...
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Anonymous User
jonfwilliams@outlook.com at a tech company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Tintri VMstore »
Anonymous User
Senior IT Infrastructure Analyst at a financial services firm
Customer Service: Excellent! Technical Support: Excellent!
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Anonymous User
IT Systems Manager at a insurance company
Customer Service: Customer service is great to work with. Technical Support: Technical support has been excellent. We...
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Anonymous User
Enterprise Architech at UC Irvine
Customer Service: They have been very responsive to all questions and tickets. Technical Support: They have been...
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Anonymous User
Technical Team Lead - Environments Team
Customer Service: The customer service is very good. We have active interactions with the technical support and...
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Anonymous User
LAN Administrator at a university
Customer Service: A+ excellent! Love my Tintri guys. They understand our use case and help us find the best solution....
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Anonymous User
Unix System Administrator at a insurance company
Customer Service: The support team is available 24/7. If your ticket is critical, you can pick up the phone and you...
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Anonymous User
System Administrator at a agriculture
They've listened to us when we requested more options for backup.
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Anonymous User
Senior Network/Systems Engineer
Customer Service: Good. Technical Support: Top notch. Very responsive and knowledgeable.
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Anonymous User
IT Manager
Customer Service: Excellent. Technical Support: Excellent.
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Review 1 of 30

Jahan Zaib
Head IT manager at mksons
We use the community edition. The problem I've faced in the community edition is that the community edition always...
Read full review of Veeam Backup & Replication »
AhmedAZZAM
Senior IT Consultant at société de services et d'ingénierie en informatique
I've had some previous experience with technical support, and I don't really have any complaints. They were...
Read full review of Veeam Backup & Replication »
Tommy Myo Min Aung
Senior System Engineer at a energy/utilities company
We have not needed to contact technical support.
Read full review of Veeam Backup & Replication »
Damian Brand
IT Manager at OceanWeb Ltd
We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets,...
Read full review of Veeam Backup & Replication »
Ben Ndunda
IT Support at a financial services firm
I have not been in contact with technical support.
Read full review of Veeam Backup & Replication »
Alexey Parakhnevich
IT Engineer at Softline
We've never had to open a ticket for Veeam. I've never dealt with technical support directly. I can't speak to how...
Read full review of Veeam Backup & Replication »
Gerald Ashokan
Global Account Executive at Tata Consultancy
I have not had any issues with the need to contact support.
Read full review of Veeam Backup for Office 365 »
KEREM CEBI
Director of Professional Services | Senior Solution Architect | Trainer at a tech services company
We've been in touch with technical support. We find them to be helpful and responsive. They are also kind. We do not...
Read full review of Veeam Backup & Replication »
Yogesh (Datamotive)
Founder at a tech company
The integrator takes care of any technical issues.
Read full review of Veeam Agent for Microsoft Windows »
Sheik Abdullah
Computer Engineer at Al Rayyan Community
When we purchased the solution nobody gave us a demo solution for us to test. We had to contact the support for them...
Read full review of Veeam Backup for Office 365 »
Clifford Hutton
Senior Infrastructure Lead at a computer software company
Their support was very good when I needed support back in South Africa.
Read full review of Veeam Backup & Replication »
Anonymous User
Professional Service/Solution Team at a tech services company
Customer Service: Excellent is the word I'd use. Technical Support: The support from Veeam is very good and most...
Read full review of Veeam Backup & Replication »
Anonymous User
IT Manager at a logistics company
I have not contacted technical support.
Read full review of Veeam ONE »
Anonymous User
IT manager at a wholesaler/distributor
Customer Service: 5/5 Technical Support: 5/5
Read full review of Veeam Backup & Replication »
Anonymous User
Lead Presales at a tech services company
Technical support is good, but I wouldn't rate it more than seven out of ten. Support could be better, but it depends...
Read full review of Veeam Backup & Replication »
Anonymous User
Consultant at a tech services company
I have not contacted technical support yet. I have only had one issue but I was able to solve it.
Read full review of Veeam Agent for Linux »
Ola Zaher
Infrastructure Section Head at Citystars Properties
The solution's technical support is good. They respond within a 20-hour timeframe. The issue that comes up with them...
Read full review of Veeam Backup & Replication »
Anonymous User
ABP Food Group Infrastructure team lead at a manufacturing company
Their technical support could be better. I will often find a solution to a problem before they get back to me. If...
Read full review of Veeam Agent for Linux »
Ibrahim Hasan
Founder at Beta Information Technology
The technical support is good.
Read full review of Veeam Cloud Connect »
Anonymous User
Lead Engineer Storage at a computer software company
Their technical support is great. I would rate them a ten out of ten.
Read full review of Veeam Backup & Replication »
Anonymous User
Inside Solutions Architect at a tech services company
I've found the technical support to be excellent. The folks that I work with that support our partners are great.
Read full review of Veeam Backup & Replication »
Anonymous User
Technical Lead
Customer Service: Very good support from account manager and on-line portal. Technical Support: Very good support,...
Read full review of Veeam Backup & Replication »
Juan Paredes
President at Megasetec
We have been satisfied with the technical support.
Read full review of Veeam Backup & Replication »
Anonymous User
Lead Presales at a tech services company
I've dealt with Veeam support in the past, not necessarily for this product. However, it's my understanding that the...
Read full review of Veeam Backup for Office 365 »
Anonymous User
Backup & Storage Systems Manager at a university
Customer Service: I rate the level of customer service 9 out of 10. Technical Support: The level of technical support...
Read full review of Veeam Backup & Replication »
Per Martin Haddeland
Senior Engineer at Inland Norway University of Applied Sciences
Technical support is helpful. However, we are not using the support very often. We have talked with the sellers and...
Read full review of Veeam Backup for Office 365 »
Anonymous User
Solutions Architect at a tech services company
Customer Service: They have taken care of our needs, and been there each step of the way for us, so I would rate it...
Read full review of Veeam Backup & Replication »
Anonymous User
IT Executive at a tech services company
I consider the solution's technical support to be excellent, perfect.
Read full review of Veeam Backup & Replication »
Anonymous User
System Administrator at a tech services company
I have been in contact with technical support and they are very good.
Read full review of Veeam Backup & Replication »
Anonymous User
System Administrator at a tech services company
I've never used technical support. I cannot speak to how helpful or responsive they are, having never spoken with...
Read full review of Veeam Backup & Replication »

Review 1 of 30

Technical Support

No Data Available

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