Compare SutiSoft vs Zuora

SutiSoft

Zuora

Based on 19 reviews.

Sample Customers

SutiExpense

Ceat, Ovations, Rinnai, Virtek, Ingenico, SunBorne Energy, Macro Business Capital, Wells Fargo, eOnTheGo, Coeur Alaska, Mahindra Finance

Zuora

Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud

Popular Solutions

Zuora

8 reviews

Top Industries

Construction Company

27%

Real Estate/Law Firm

19%

Comms Service Provider

14%

Financial Services Firm

Outsourcing Company

14%

Comms Service Provider

11%

Financial Services Firm

10%

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anonymous User
Risk Advisory Senior Manager at a marketing services firm
My main use case for Zuora is that my clients use it extensively. My clients are using Zuora for their billing and...
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Review 1 of 1

Customer Service

No Data Available

Daniel Delgado
Zuora Lead Developer at a tech vendor
The technical support team responds quickly. It is great. The responses are helpful. The engineering team tends to...
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Hasaan Zia
Associate Systems Administrator at Gomotive
Customer support is really good, as they reply right away and assign the engineers immediately. However, certain...
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Ateeq Ur Rehman
Software Engineer at a computer software company
The solution's technical support team's ability to resolve issues is good. I am happy with the support team. Mostly,...
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Khushboo Upadhyay
Senior Technical Specialist at a tech vendor
Support is quite fast. We raise a ticket, and we get a response within one or two hours. If it's a high-priority...
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Jayakrishna Amm
Associate Manager at a manufacturing company
I have chatted with them multiple times to understand what certain features do, what the users can do, and what we...
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Prathmesh Wasade
Zuora Developer at Tata Consultancy
The support team is responsive and replies to issues promptly, typically within thirty minutes to an hour. However,...
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Daniel Delgado
Zuora Lead Developer at a tech vendor
I think the support is great with Zuora. They have a very strong team of people working on support. Every time you...
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Akshul Tyagi
Software Engineer || (Zuora Developer) at HERE Maps
I talked to the customer service and support a lot of times. I've got very good support every time. Hardly one or two...
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Manoj Kumar Chippakurthi
Zuora Developer at a tech vendor
I would rate the technical support at 8 or 9. They provide solutions based on the priority level assigned. There is...
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Akansha Jawade
Zuora Developer at a consultancy
Zuora has its own technical support. If we encounter any problems, we can raise a ticket internally, and they will...
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Anonymous User
Developer at a outsourcing company
The customer service and support have knowledge and content available through the Zuora knowledge center. I always...
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Anonymous User
Zuora Developer at a tech services company
My experience with Zuora's technical support is very good. They respond within 24 hours. When Zuora's support team...
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Anonymous User
Principal Consultant at a computer software company
I do not interact with customer support for Zuora. We raise support tickets instead.
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Anonymous User
Risk Advisory Senior Manager at a marketing services firm
The customer support is generally pretty good. With the pricing obviously being a little bit higher, you do get...
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Deepthi S
Zuora operational specialist and incident manager at Wipro Limited
The solution's technical support is good.
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Chandan Shinde
Staff Technical Analyst at a tech vendor
Customer support is responsive but tends to be high level. They respond quickly, but the quality of resolution...
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Kristen Vandendriessche
Revenue & Technology Optimization Manager at a media company
It is some of the most responsive support that I have encountered.
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Review 1 of 17

Technical Support

No Data Available

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