Compare Splunk vs Varonis

Splunk

Based on 1054 reviews.

Varonis

Based on 20 reviews.

Latest Research

Buyer's Guide

Splunk User Behavior Analytics vs. Varonis Platform

April 2026

Varonis Platform vs. Splunk User Behavior Analytics

Updated: April 2026

Buyer's Guide

Splunk User Behavior Analytics vs. Varonis Platform

April 2026

Splunk User Behavior Analytics vs. Varonis Platform

Updated: April 2026

Sample Customers

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Varonis Platform

Nottingham Building Society

Popular Solutions

Splunk Enterprise Security

140 reviews

Splunk AppDynamics

39 reviews

Splunk Cloud Platform

50 reviews

Varonis Platform

11 reviews

Top Industries

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Construction Company

Financial Services Firm

15%

Manufacturing Company

11%

Healthcare Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Shamim Alsharif
Performance Test Engineer at TANIM CONSULTING, LLC
We use real-time application monitoring for financial applications, basically API testing. Our software runs on Red...
Read full review of Splunk AppDynamics »
Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Splunk Cloud Platform is my main use case, which we sell to our channel partners within the channel community that...
Read full review of Splunk Cloud Platform »
Shiboo Suren
Manager cybersecurity at Hexion Inc.
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »

Review 1 of 5

TarunKumar11
Member Of Leadership Advisory Council at a tech company
Varonis Platform solves critical questions for many organizations, such as where sensitive data resides, who has...
Read full review of Varonis Platform »

Review 1 of 1

Customer Service

Hamada Elewa
System Engineer - Security Presales at Raya Integration
Splunk's technical support is very good and generally not needed often due to the stable environment. However, I...
Read full review of Splunk SOAR »
Nagendra Nekkala.
Senior Manager Ict & Innovations at Bangalore International Airport Limited
Technical support has been good.
Read full review of Splunk SOAR »
MariyadasuKunti
Sr Solution Architect at Wipro Limited
From a scale of one to ten, I rate the technical support an eight, based on my experiences raising tickets for Splunk...
Read full review of Splunk Observability Cloud »
Kyle Vernham
Threat Analyst at a manufacturing company
My thoughts on the customer service and technical support are that it's good. They've been very attentive to us, and...
Read full review of Splunk Enterprise Security »
Hari Haran.
Technical Associate at Positka
I would rate Splunk Enterprise Security's technical support as a 10, as they provide 24/7 assistance based on...
Read full review of Splunk Enterprise Security »
Phanikumar Madiraju
Senior consultant specialist-ITID at a financial services firm
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Splunk AppDynamics »
Aman Dhanesha
AI Developer at IMS People
The technical support is pretty good. Whenever we get stuck, we have used it two or three times, and it is pretty good.
Read full review of Splunk Cloud Platform »
Surya Teja
Information Security Analyst at a consultancy
I rate Splunk support nine out of 10. Their support team is excellent. We schedule calls with them when we have...
Read full review of Splunk Enterprise Security »
MS Alam
System Administrator at Abdullah Al-Othaim Markets
I have received a very good response from support that I have not seen in more than 10 years of my experience.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Analyst at a computer software company
I've never contacted technical support. I wouldn't be able to comment on their level of helpfulness.
Read full review of Splunk SOAR »
Anonymous User
Technical Lead at a tech vendor
Currently, customer service is limited.
Read full review of Splunk Enterprise Security »
Madhu Shri
Manager Recruitment at tata elxsi
I haven't got any support yet, so I can't comment on this as of now.
Read full review of Splunk Enterprise Platform »
Al Sedghi
Chief Technology Officer at Globalnet Research Corporation
Prior to Splunk acquiring Phantom, the support for this solution was subpar. Now, however, the support model has...
Read full review of Splunk SOAR »
Anonymous User
Network Operations Center Engineer at a tech company
Support is at a level one department and I am responsible for managing both IT support and node engineers. I am...
Read full review of Splunk Enterprise Security »
Reviewer343335
Security Engineer at State of Nevada
Splunk support is very communicative about our concerns. That said, the answers I've gotten back don't make sense....
Read full review of Splunk Enterprise Security »
Anonymous User
Snr Systems Engineer at a transportation company
I am happy with technical support.
Read full review of Splunk AppDynamics »
Dhruv Vyas
Software engineer at ProminentPixel
We have escalated questions regarding Splunk Cloud to Splunk. During the upgrade, we experienced some issues with our...
Read full review of Splunk Cloud Platform »
Anonymous User
Works at a insurance company
I have contacted their technical support, and they are pretty good for the most part. There have been a few times...
Read full review of Splunk Enterprise Security »
SamarPo
Consultant at Sepas Holding | هلدینگ سپاس
I didn't have a good experience with AppDynamics' technical support. Its knowledge base is locked up and unavailable.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Cyber Security Operations Engineer at a manufacturing company
Regarding customer service and technical support, their support is the worst I have ever run into in any industry. On...
Read full review of Splunk Enterprise Security »
Kenn Brodhagen
DevOps Engineer at Amplify Education, Inc.
I haven't used the technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
Technical support has not been an area of the solution I've dealt with.
Read full review of Splunk Observability Cloud »
Anonymous User
Production Engineer at PHE inc
Technical support has been awesome. I've only had to call them a couple of times. Every time I did, I got an...
Read full review of Splunk AppDynamics »
Anonymous User
Senior Solutions Architect at a tech services company
We've received technical support in two areas. On the pre-sales side, it's always been extremely professional, really...
Read full review of Splunk AppDynamics »
Abdelmonam LABBOUZ
Splunk Observability Expert
I would rate Splunk technical support at six out of ten. When we have a problem and need to create a case, the...
Read full review of Splunk Observability Cloud »
Anonymous User
Application Development Mansger at Garmin
We have opened very, very few tickets; low numbers. We've been satisfied with technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Team Lead Gestion des évènements at a financial services firm
We have used technical support a few times and we found it to be very good. Response time is good and their tips are...
Read full review of Splunk AppDynamics »
ShubhamSharma6
Software Engineer at Wipro Limited
Splunk Cloud Platform offers excellent technical support that is both knowledgeable and responsive.
Read full review of Splunk Cloud Platform »
SuchismitaPriyadarsini
CHRO at a computer software company
The solution's response time is not that fast. The experience of some of my peers is that the vendors have actively...
Read full review of Splunk Enterprise Security »
Raheel Asim
Security Operation Centre (SOC) Analyst at Nera Philippines Inc.
I'm satisfied with the level of service technical support provides.
Read full review of Splunk Enterprise Security »

Review 1 of 30

TarunKumar11
Member Of Leadership Advisory Council at a tech company
Customer support is quite strong, and it could be a differentiator as well.
Read full review of Varonis Platform »
Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
Read full review of Varonis Platform »
Fekri Hached
Database and crm dynamics engineer at a financial services firm
They have a really good setup, and their sales team and technical service are reliable; they hold monthly, weekly,...
Read full review of Varonis Platform »
Lovekesh Malik
Consultant at a tech vendor
There is a specific portal where you raise a regular ticket. Someone from the team would then contact you, and you...
Read full review of Varonis Platform »
Ari De Wit
Head of Technology at a construction company
The solution provides good technical support.
Read full review of Varonis Platform »
SureshKumar
Technical Consultant at Satcom Infotech Pvt Ltd
Customer support for Varonis Platform is very good. I would rate the customer support for Varonis Platform at nine...
Read full review of Varonis Platform »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Overall, customer support is good. However, there can be delays in issue resolution, with some problems requiring...
Read full review of Varonis Platform »
ROHIT CHAURASIYA
Analyst at HCL Technologies
The customer service and support are good.
Read full review of Varonis Platform »
Arun Gowda K
Security Analyst at NTT DATA
The response would be a little bit quicker.
Read full review of Varonis Platform »
Lovekesh Malik
Consultant at a tech vendor
I would rate the technical support from the vendor between six and seven. I rate the technical support at this level...
Read full review of Varonis Platform »
Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
Read full review of Varonis Platform »
Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
Read full review of Varonis Platform »
Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
Read full review of Varonis Platform »
Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
Read full review of Varonis Platform »
Jonathan Johnson
cybersecurity architect at a healthcare company
The customer support is above par; it is what I think other organizations should look at to be comparable to. Varonis...
Read full review of Varonis Platform »
Anonymous User
IT Specialist at a government
The technical support is good.
Read full review of Varonis Platform »
KumarVivek
Cyber Security Senior Engineer at a manufacturing company
Technical support from Varonis is rated as nine out of ten.
Read full review of Varonis Platform »

Review 1 of 17

Technical Support

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