Compare Splunk vs Varonis

Splunk

Based on 833 reviews.

Varonis

Based on 14 reviews.

Sample Customers

Varonis Platform

Nottingham Building Society

Popular Solutions

Splunk Enterprise Security

150 reviews

Splunk AppDynamics

42 reviews

Splunk Cloud Platform

49 reviews

Varonis Platform

10 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

15%

Manufacturing Company

Government

Financial Services Firm

15%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ROBERT-CHRISTIAN
CTO at a tech vendor
We are an MSSP, and some of our customers have Splunk Enterprise Security, and we run it for them.
Read full review of Splunk Enterprise Security »
Sunil K R
Senior Software Engineer at Wipro Limited
We use Splunk ITSI to monitor the different stages, spaces, and processes of payment operation.
Read full review of Splunk ITSI (IT Service Intelligence) »
Abdelmonam LABBOUZ
Splunk Observability Expert
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses...
Read full review of Splunk Observability Cloud »
Kishore Gorantla
Splunk/SOAR Engineer
My use case for the solution is basically focused on deploying and configuring data related to Splunk, upgrading the...
Read full review of Splunk SOAR »
Eduardo Gallardo
Director of Technical Part at NOS SGPS
The main use cases for it are similar to APM from Broadcom. Splunk AppDynamics is very similar to APM. The part of...
Read full review of Splunk AppDynamics »

Review 1 of 5

KumarVivek
Cyber Security Senior Engineer at a manufacturing company
The primary use case for Varonis Platform is data discovery, specifically for discovering sensitive data in our...
Read full review of Varonis Platform »

Review 1 of 1

Customer Service

Amit Moralwar
Senior Information Security Engineer at a tech company
The technical support is good.
Read full review of Splunk SOAR »
Gyanesh Rahatekar
Back office at Reliance Industries Ltd
I have not found any issues in the last four to five years. It's a very smooth and easy setup. I have never got any...
Read full review of Splunk AppDynamics »
SivaKuppala
Enterprise Architect at Wipro Limited
Splunk offers different tiers of support: standard, premium, and mission-critical. Premium and mission-critical...
Read full review of Splunk User Behavior Analytics »
Mohan Battu
Project Lead at a computer software company
The customer service and support are good.
Read full review of Splunk Enterprise Platform »
Harsh Bhardiya
SOC Engineer at Just Dial Limited
The technical support team is excellent. They proactively identify and inform clients about any vulnerabilities or...
Read full review of Splunk Enterprise Security »
Joao Guerra
Service Management & Automation Manager at Jeronimo Martins
Sometimes, the first line of the support team takes too long to escalate the issues to the second line. This...
Read full review of Splunk AppDynamics »
SAURABHYADAV4
Consultant at HCL Technologies
I've been using Splunk products for a long time. Overall, I am pretty satisfied with the quality of service of the...
Read full review of Splunk SOAR »
Phanikumar Madiraju
Senior consultant specialist-ITID at a financial services firm
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Splunk AppDynamics »
Nagendra Nekkala.
Senior Manager ICT & at Bangalore International Airport Limited
I would rate its customer service and support eight out of ten.
Read full review of Splunk Observability Cloud »
Devin Zayas
SIEM engineer at Broadcom Inc.
Their support is great. I've never had any issues with them.
Read full review of Splunk Enterprise Security »
Nakul Agarwal
Splunk architect at Schwarz IT KG
We use Splunk Operator on Kubernetes, so it's not on-prem or Splunk Cloud. Customer support is not good at all. For...
Read full review of Splunk Enterprise Security »
Anonymous User
PROJECT MANAGER, JEE AND SOA ARCHITECT, EXPERT at a computer software company
I have not contacted technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Cyber Security Solution Architect at a tech services company
I don't have any experience with their technical support. My customer was using it in their company, and I had some...
Read full review of Splunk SOAR »
Stanislav Chebotarev
General Manager at Adeline
My engineer recently stated that there was no need to reach out to Splunk support because the product is very stable...
Read full review of Splunk SOAR »
Anonymous User
Cyber Defense Center Capability Lead at a financial services firm
We use Splunk technical support a lot. They are good and we have a good relationship with our Account Manager who...
Read full review of Splunk SOAR »
Anonymous User
Chief Architect at a aerospace/defense firm
Generally, technical support has been very, very quick. It's been refreshing that a company responds quickly to...
Read full review of Splunk AppDynamics »
Anonymous User
Info Sec Consultant at Size 41 Digital
For me, it’s always support and training that need improvement, as both of these are crucial to using a product...
Read full review of Splunk AppDynamics »
Anonymous User
Senior Software Engineer at a tech services company
Splunk ITSI is very good for support, which includes getting an incident number and working on it.
Read full review of Splunk Enterprise Platform »
Anonymous User
Engineer at a tech vendor
For the times I've had to set up incidents from critical to lower ones, the technical support team has been fairly...
Read full review of Splunk Enterprise Security »
Anonymous User
Sr BigData Infrastructure Architect at a hospitality company
I have not had direct experience with the Splunk technical support because I leave it to the other teams in our...
Read full review of Splunk Cloud Platform »
VamsiKrishna4
Senior Analyst at a tech services company
The technical support team are quick, and respond immediately when we have raised issues. We have found them to be...
Read full review of Splunk AppDynamics »
Anonymous User
BS Systems Engineer at a tech services company
The last time we needed tech support help it was in order to restore some data from frozen parts. They clarified that...
Read full review of Splunk User Behavior Analytics »
Anonymous User
Engineer, Infrastructure Applications at a healthcare company
Customer Service: Customer service is excellent both during the purchase and ownership lifecycle. Technical Support:...
Read full review of Splunk Enterprise Security »
Oan-Ali
Head of Architecture and DevOps at a financial services firm
Their technical support isn't great. The geographical distance and the response time it takes to respond to emails...
Read full review of Splunk AppDynamics »
LeilaSbitri
Analyst Programmer at Québec Government
Support for AppDynamics Browser Real-User Monitoring is always available. My team does a lot of Webex with support....
Read full review of Splunk AppDynamics »
Vinod Shankar
Manager, Enterprise Risk Consulting at a tech company
If you get the right people engaged, support can be a bliss.
Read full review of Splunk Enterprise Security »
Anonymous User
CISO at a financial services firm
I am happy to report that I've never needed to contact technical support. The README tutorials and the existing...
Read full review of Splunk Enterprise Security »
Anonymous User
Gateway Systems Administrator
Customer Service: Good. Initially with the sales engineer, we spoke about training but what ended up happened was...
Read full review of Splunk AppDynamics »
Anonymous User
Business Analyst at a retailer
I can say that support is good.
Read full review of Splunk Enterprise Security »
Abdulrahman Kazamel
Presales Engineer at a tech services company
As we are not an AppDynamics end-user, our experience with technical support is different. At the same time, from a...
Read full review of Splunk AppDynamics »

Review 1 of 30

Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
Read full review of Varonis Platform »
Ari De Wit
Head of Technology at a construction company
The solution provides good technical support.
Read full review of Varonis Platform »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Overall, customer support is good. However, there can be delays in issue resolution, with some problems requiring...
Read full review of Varonis Platform »
Arun Gowda K
Security Analyst at NTT DATA
The response would be a little bit quicker.
Read full review of Varonis Platform »
ROHIT CHAURASIYA
Analyst at HCL Technologies
The customer service and support are good.
Read full review of Varonis Platform »
Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
Read full review of Varonis Platform »
Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
Read full review of Varonis Platform »
Lovekesh Malik
Information Security Specialist at MindTree
There is a specific portal where you raise a regular ticket. Someone from the team would then contact you, and you...
Read full review of Varonis Platform »
Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
Read full review of Varonis Platform »
Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
Read full review of Varonis Platform »
KumarVivek
Cyber Security Senior Engineer at a manufacturing company
Technical support from Varonis is rated as nine out of ten.
Read full review of Varonis Platform »
Anonymous User
IT Specialist at a government
The technical support is good.
Read full review of Varonis Platform »

Review 1 of 12

Technical Support

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