Compare Splunk vs Varonis

Splunk

Based on 918 reviews.

Varonis

Based on 14 reviews.

Sample Customers

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Varonis Platform

Nottingham Building Society

Popular Solutions

Splunk Enterprise Security

177 reviews

Splunk AppDynamics

36 reviews

Splunk Observability Cloud

40 reviews

Varonis Platform

8 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Government

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Mack Scott
Cyber Security Network Security Engineer at Cirrus Logic
My main use cases for Splunk SOAR are automating security response and incident response. We use Splunk SOAR for...
Read full review of Splunk SOAR »
Gyanesh Rahatekar
Back office at Reliance Industries Ltd
I get information related to application transactions on a day-to-day basis and manage their capacity augmentation...
Read full review of Splunk AppDynamics »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

KumarVivek
Cyber Security Senior Engineer at a manufacturing company
The primary use case for Varonis Platform is data discovery, specifically for discovering sensitive data in our...
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Review 1 of 1

Customer Service

Poorna Gopi
Support Engineer at Wipro Limited
We contact technical support whenever there's an issue with logs and they work through it with us.
Read full review of Splunk Enterprise Platform »
Robert Cheruiyot
IT Security Consultant at Microlan Kenya Limited
I usually rely on the Splunk community for information, such as discussions of incidents and other issues which...
Read full review of Splunk Enterprise Security »
Nathaniel Piquette
Senior Information Security Engineer at a outsourcing company
When I talk about Splunk customer support, I'm talking about world-class support. They are so easy to get a hold of,...
Read full review of Splunk Enterprise Security »
Derek Scott
Information System Security Officer at SAIC
I handle most things in-house, however, I evaluate Splunk Enterprise Security's technical support and service as...
Read full review of Splunk Enterprise Security »
SivaKuppala
Enterprise Architect at Wipro Limited
Splunk offers different tiers of support: standard, premium, and mission-critical. Premium and mission-critical...
Read full review of Splunk User Behavior Analytics »
David-Alfonso
IT Security Engineer at a tech services company
I would evaluate customer service and technical support for Splunk Enterprise Security as excellent; when we open...
Read full review of Splunk Enterprise Security »
Anonymous User
Manager - Application Operations at a consumer goods company
Technical support is great. We’ve got great resources on that team, both on the delivery side, as well as on the...
Read full review of Splunk AppDynamics »
Anonymous User
Gateway Systems Administrator
Customer Service: Good. Initially with the sales engineer, we spoke about training but what ended up happened was...
Read full review of Splunk AppDynamics »
Shakti Kumar
Senior Engineering Manager at Happiest Minds Technologies
If something doesn't work, we reach out to the support team. The support provided by the team is great. The support...
Read full review of Splunk Enterprise Security »
Anonymous User
Cyber Security Specialist at a financial services firm
I evaluate customer service and technical support as very good.
Read full review of Splunk Enterprise Security »
Blas M.
Information Security Architect at UMMS
I have never contacted their technical support regarding Splunk Security Essentials.
Read full review of Splunk Security Essentials »
Anonymous User
Senior Software Engineer
Customer Service: 8 out of 10. They have answered everything I have asked.Technical Support: 7 out of 10. Sometimes...
Read full review of Splunk AppDynamics »
Anonymous User
Consultant APM et Performance
We create a lot of support tickets with AppDynamics. We've been using the solution for a few years now. The support...
Read full review of Splunk AppDynamics »
Anonymous User
Insider Thread Consultant at a manufacturing company
I haven’t contacted the support team. I reach out to the internal expert. My searches and my requirements are very...
Read full review of Splunk Enterprise Security »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
The technical support is very good.
Read full review of Splunk Enterprise Security »
lebohang-motloung
Technical Team Lead at a financial services firm
I'm not too happy with technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Network Infrastructure Manager at a educational organization
The few times we reached out to technical support, they were helpful and able to address the issues.
Read full review of Splunk Cloud Platform »
AnandYadav
Sr Technical Architect at a tech services company
I am satisfied with their support.
Read full review of Splunk AppDynamics »
Anonymous User
Systems Performance Management Intern at Choice Hotels International
We have used technical support. They have been proactive in answering all our queries.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Systems Engineer at a manufacturing company
Customer Service: 8 out of 10 - I felt that the AppDynamics team was very engaged and more than willing to help but...
Read full review of Splunk AppDynamics »
Anonymous User
Monitoring Lead at a aerospace/defense firm
Technical support is pretty good. They're very at you; we get the response immediately.
Read full review of Splunk AppDynamics »
Anonymous User
Incident Manager at a manufacturing company
I usually go to forums and discussions to get answers to my issues. You might need a Splunk account username to talk...
Read full review of Splunk Cloud Platform »
Anonymous User
Java Technical Lead at a insurance company
Not even Splunk's support guy, who came to our firm, could help with defining proper role management.
Read full review of Splunk Enterprise Security »
Anonymous User
CTO at a financial services firm
Technical support has been pretty good. In our case, we use a few programming languages which are still not supported...
Read full review of Splunk AppDynamics »
Anonymous User
Sr. director of Enterprise Architecture at a recreational facilities/services company
I could not interact with them very much, but I have people who do. It is not often a pretty experience. From what I...
Read full review of Splunk Cloud Platform »
Shashank Gahoi
Cyber Security Consultant at a manufacturing company
I've never been in touch with technical support. I don't know how reliable they are, and would not be able to rate them.
Read full review of Splunk Observability Cloud »
Anonymous User
BS Systems Engineer at a tech services company
The last time we needed tech support help it was in order to restore some data from frozen parts. They clarified that...
Read full review of Splunk User Behavior Analytics »
Ali Tamimi
Managing Director at Hayyan Horizons
We use technical support every now and then. The response times are not very good. This is the thing that I would...
Read full review of Splunk Enterprise Security »
Anonymous User
Security Architect at a computer software company
Technical support is good. We purchase premium support services.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Performance Engineer at a financial services firm
There is a scope for improvement with respect to support. When you make a service call, they sometimes take time to...
Read full review of Splunk AppDynamics »

Review 1 of 30

Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
Read full review of Varonis Platform »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Overall, customer support is good. However, there can be delays in issue resolution, with some problems requiring...
Read full review of Varonis Platform »
Ari De Wit
Head of Technology at a construction company
The solution provides good technical support.
Read full review of Varonis Platform »
ROHIT CHAURASIYA
Analyst at HCL Technologies
The customer service and support are good.
Read full review of Varonis Platform »
Arun Gowda K
Security Analyst at NTT DATA
The response would be a little bit quicker.
Read full review of Varonis Platform »
Lovekesh Malik
Information Security Specialist at MindTree
There is a specific portal where you raise a regular ticket. Someone from the team would then contact you, and you...
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Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
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Anonymous User
IT Specialist at a government
The technical support is good.
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KumarVivek
Cyber Security Senior Engineer at a manufacturing company
Technical support from Varonis is rated as nine out of ten.
Read full review of Varonis Platform »
Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
Read full review of Varonis Platform »
Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
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Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
Read full review of Varonis Platform »

Review 1 of 12

Technical Support

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