Compare Splunk vs Tintri

Splunk

Based on 925 reviews.

Tintri

Based on 64 reviews.

Latest Research

Buyer's Guide

Dynatrace vs. Splunk AppDynamics

September 2025

Dynatrace vs. Splunk AppDynamics

Updated: September 2025

Buyer's Guide

Datadog vs. Splunk Observability Cloud

September 2025

Datadog vs. Splunk Observability Cloud

Updated: September 2025

Sample Customers

Splunk AppDynamics

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Splunk Observability Cloud

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Popular Solutions

Splunk Enterprise Security

171 reviews

Splunk AppDynamics

33 reviews

Splunk Observability Cloud

41 reviews

Tintri VMstore T7000

3 reviews

Tintri Global Center [EOL]

0 reviews

Top Industries

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

Government

Computer Software Company

25%

Financial Services Firm

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Mack Scott
Cyber Security Network Security Engineer at Cirrus Logic
My main use cases for Splunk SOAR are automating security response and incident response. We use Splunk SOAR for...
Read full review of Splunk SOAR »
Ahmed Naguib
Director at Techpace
I recommend Splunk ITSI (IT Service Intelligence) for large enterprises and the government sector.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Magnus Österlund
VMWare & Tintri Storage Solutions Evangelist at a tech vendor
I have been using it in a hosted multi-tenant environment as a CSP. I am also a consultant who helps Swedish Tintri...
Read full review of Tintri VMstore T7000 »
Anonymous User
System Specialist at a tech services company
A single pane of glass to our Tintri infrastructure with some Tintri VMstores protecting critical infrastructure with...
Read full review of Tintri Global Center [EOL] »

Review 1 of 2

Customer Service

Bushra Alhetelah
SOC Engineer at Cyberani Solutions
I have contacted the Splunk Enterprise Security support team once, but mainly the other team responsible for...
Read full review of Splunk Enterprise Security »
Clay Matt
Dir Of Global Cyber Security Ops at a manufacturing company
I evaluate customer service and technical support as normally very good. When it's not, I reach out to my sales...
Read full review of Splunk Enterprise Security »
UzairKhan
Business General Manager at Mutex Systems
I can rate the technical support of Splunk Cloud Platform as eight; they are quite helpful.
Read full review of Splunk Cloud Platform »
Lambert Séguin
Manager and Specialist Master at Deloitte
The solution’s technical support is good. Sometimes, the technical support team's response time depends on the...
Read full review of Splunk Enterprise Security »
Kenny Corbett
Associate Director of IT at Rigel Pharmaceuticals Inc
The technical support is above average, but they do not go into the details, so we have a contract with a third party...
Read full review of Splunk Enterprise Security »
Ankit_Mittal
Data Engineering Senior Analyst at Accenture
I rate Splunk's technical support 9 out of 10.
Read full review of Splunk Cloud Platform »
Shubham Sinha.
Senior Principal Information Security Analyst at Veritas Technologies LLC
We have contacted their tech support many times. They are readily available if I raise a P-1 ticket, because SOAR is...
Read full review of Splunk SOAR »
Hamada-Elewa
Cyber Security Technical Sales Manager at Raia
The customer service is very good. You don't need to create many support cases because the system is stable.
Read full review of Splunk User Behavior Analytics »
Vijay Lakshmanan
Associate at PricewaterhouseCoopers
The technical support has been successful in resolving the majority of our cases.
Read full review of Splunk Enterprise Security »
Jordi Llorens
IT Manager at PRIVALIA
They have a very good customer service team that checks in with customers, asking about our experiences.
Read full review of Splunk AppDynamics »
Anonymous User
Global Lead Architect at a insurance company
We do use their technical support and they are very responsive.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Consultant at sectecs
I have not been in contact with technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
CTO at a financial services firm
Technical support has been pretty good. In our case, we use a few programming languages which are still not supported...
Read full review of Splunk AppDynamics »
Anonymous User
Senior Performance Engineer at a financial services firm
The support could improve.
Read full review of Splunk AppDynamics »
Anonymous User
Sr Manager at a financial services firm
The support that we get from Splunk is not always great. Whenever we have issues, we have to chase them to get the...
Read full review of Splunk Cloud Platform »
Anonymous User
Application Engineer II at Expedia
I use technical support all the time. Usually it's user error, stupid user tricks; I'm pretty good at those. There...
Read full review of Splunk AppDynamics »
Anonymous User
Lead Systems Engineer at a retailer
Their technical support is great.
Read full review of Splunk AppDynamics »
Anonymous User
Sr. CyberSecurity Solutions Architect at a security firm
The technical support is excellent.
Read full review of Splunk User Behavior Analytics »
Venkatesh
Security Analyst at a tech services company
Technical support is good.
Read full review of Splunk Enterprise Security »
reviewer2528960
CISO at a manufacturing company
The tool's customer support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
User Experience Solution Director at a manufacturing company
Customer Service: Customer service has been good. We've actually been less capable of keeping up with them then they...
Read full review of Splunk AppDynamics »
Anonymous User
Performance Tester/QA at a tech services company
Customer Service: The customer service is quite good and prompt. Technical Support: 9
Read full review of Splunk AppDynamics »
Anonymous User
Software Development Consultant at a financial services firm
Customer Service: The level of customer service is very good. Technical Support: Questions are answered within 24...
Read full review of Splunk AppDynamics »
Anonymous User
Engineering Manager at a manufacturing company
We do deal with technical support on an ongoing basis. They can definitely do better from a technical point of view....
Read full review of Splunk Enterprise Security »
Anonymous User
Director General de España at a cloud solution provider
I don't know about their support. I don't work with it much. On an activity level, I'm not so close to the platform....
Read full review of Splunk Enterprise Security »
Raheel Asim
Security Operation Centre (SOC) Analyst at Nera Philippines Inc.
I'm satisfied with the level of service technical support provides.
Read full review of Splunk Enterprise Security »
Anonymous User
Electronics Engineer at a government
It's been pretty good. I've never had to deal with it personally.
Read full review of Splunk Enterprise Security »
Anonymous User
ICT Services Manager at a computer software company
I appreciate that whenever we have an issue, we have very good support. If there is something wrong, I always have...
Read full review of Splunk On-Call »
Anonymous User
DB Admin at a leisure / travel company
I haven’t had to use technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Sr. Engineer Observability at a financial services firm
Splunk support is pretty good. There's some work to be done. When I provide them with a bunch of data, they don't...
Read full review of Splunk Cloud Platform »

Review 1 of 30

Jonathan Neale
Operations Manager at Sempervox
I rate Tintri support nine out of 10. Tintri support was excellent when we paid for it, but we stopped paying for it....
Read full review of Tintri VMstore T7000 »
John Ruggeri
Director of Technical Services at Court of Appeals of Georgia
We're an old customer. When we call in to do a software upgrade, or one of our staff wants to make sure they've read...
Read full review of Tintri VMstore T7000 »
Magnus Österlund
VMWare & Tintri Storage Solutions Evangelist at a tech vendor
The technical support is top-notch. I would rate them a nine out of ten. Their support team provides excellent...
Read full review of Tintri VMstore T7000 »
Jeff Wilhelm
Founder & CEO at Infused Innovations, Inc.
I have probably opened a couple of dozen tickets over the decade that I've worked with Tintri. Like most support...
Read full review of Tintri VMstore T7000 »
Todd Maugh
Director Of Infrastructure at Boingo Wireless
They're great. We had to have a drive and a controller plate repaired. There have been three or four calls in seven...
Read full review of Tintri VMstore T7000 »
Anonymous User
IT Manager at a government
I'd rate support an eight out of ten.
Read full review of Tintri VMstore T7000 »
Anonymous User
LAN Administrator at a university
Customer Service: A+ excellent! Love my Tintri guys. They understand our use case and help us find the best solution....
Read full review of Tintri VMstore T7000 »
Anonymous User
Enterprise Architech at UC Irvine
Customer Service: They have been very responsive to all questions and tickets. Technical Support: They have been...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Network/Systems Engineer
Customer Service: Good. Technical Support: Top notch. Very responsive and knowledgeable.
Read full review of Tintri VMstore T7000 »
Anonymous User
System Engineer Client & Server at Swisslos Interkantonale Landeslotterie
A very good support team that is available 24/7. They have real technical staff with strong knowledge.
Read full review of Tintri VMstore T7000 »
Anonymous User
Director of Operations at STM IT Solutions
9/10. As mentioned previously, technical support was very quick to respond.
Read full review of Tintri VMstore T7000 »
Anonymous User
Global Head of Network Engineering at a media company
Their tech support is above average.
Read full review of Tintri VMstore T7000 »
Anonymous User
Infrastructure Engineer at Residential Management Group Limited
Support from our vendor and Tintri are brilliant. They have always answered all of our questions promptly.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Consultant at a tech services company
The support we had during the PoC was good.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technologist
Customer Service: Excellent; the appliance does phone-home and auto-support uploads, so Tintri support knows when...
Read full review of Tintri VMstore T7000 »
Claudio Gallo
System Engineer at Swisslos Interkantonale Landeslotterie
Technical support is an area where we had several issues, and it was hard to get some support in a specific case we...
Read full review of Tintri VMstore T7000 »
Anonymous User
Information Systems Manager
Customer Service: Excellent Technical Support: Excellent
Read full review of Tintri VMstore T7000 »
Anonymous User
Technical Consultant at a tech consulting company
The technical support at Tintri has been great so far.
Read full review of Tintri VMstore T7000 »
Reynaldo Martinez
Windows Systems Analyst at a manufacturing company
Good. We had a couple of issues from the start and they were resolved very quickly with no impact on production.
Read full review of Tintri VMstore T7000 »
Anonymous User
Works at a marketing services firm
Customer Service: I rate the level of customer service as five stars; very fast and helpful. They also found a...
Read full review of Tintri VMstore T7000 »
Anonymous User
Network Services Manager at a legal firm
Customer Service: As I mentioned above, their level of customer service is extraordinary. Technical Support:...
Read full review of Tintri VMstore T7000 »
Anonymous User
Head of I.T.
Customer Service: In my view Tintri's customer service is excellent, I am in regular contact with various folks...
Read full review of Tintri VMstore T7000 »
Anonymous User
System Administrator at a agriculture
Customer Service: When we had backup issues, their support was great and we had actual engineers call us back and...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Systems Engineer
Customer Service: Great customer service! Technical Support: Haven't had the need for technical support.
Read full review of Tintri VMstore T7000 »
Anonymous User
Head of IT at a tech services company
Customer Service: 10/10 Technical Support: 10/10
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Systems Engineer, Virtualization at a insurance company
Great customer service; if there is an issue they often know before I do and have a ticket already in progress.
Read full review of Tintri VMstore T7000 »
Anonymous User
IT Systems Manager at a insurance company
Customer Service: Customer service is great to work with. Technical Support: Technical support has been excellent. We...
Read full review of Tintri VMstore T7000 »
Anonymous User
IT Manager at a financial services firm
The technical support is great. They always have the right people on the call. They are good but we have to reach out...
Read full review of Tintri VMstore T7000 »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: In my experience, Tintri's customer service has been excellent. Technical Support: In my...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technical Analyst
Technical support has been excellent, Their engineers are excellent and easy to access.
Read full review of Tintri VMstore T7000 »

Review 1 of 30

Technical Support

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