Compare Sonatype vs Veracode

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Popular Solutions

Sonatype Lifecycle

6 reviews

Sonatype Nexus Repository

3 reviews

Sonatype Repository Firewall

2 reviews

Veracode

20 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

21%

Computer Software Company

10%

Manufacturing Company

Government

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

11%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

@RahulVerma
Presales Engineer at Rah Infotech Pvt Ltd
My main use case for Sonatype Lifecycle is open-source scanning for SCA. We pair it with Fortify (our SAST/DAST...
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GauravS08
Cloud Architect at a tech vendor
My main use case for Sonatype Repository Firewall is to check dependencies for vulnerabilities, block any download...
Read full review of Sonatype Repository Firewall »

Review 1 of 2

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Axel Niering
Software Architect Sales Systems at SV Informatik GmbH
We have always had quick responses to questions we had, and they have always been very helpful. The people involved...
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Finto Thomas
Information Security Program Preparer / Architect at Alef Education
The technical support is good because we have a success manager allocated to us. So we usually go to the success...
Read full review of Sonatype Lifecycle »
Yogesh Fulsunge
Senior Consultant at Capgemini
The technical support is good, although I have not had to work with the technical support a lot.
Read full review of Sonatype Nexus Repository »
SrinathKuppannan2
Integration Manager at CommScope
The support was good. However, getting the right resources for specific activities is a problem. Once an issue is...
Read full review of Sonatype Lifecycle »
CuneytGurses
DevOps Engineer at Sonne Technology, Inc.
While it's true that there is no explicit support for various license types, the summer type seems to be highly...
Read full review of Sonatype Nexus Repository »
@RahulVerma
Presales Engineer at Rah Infotech Pvt Ltd
Customer support has been quite responsive, usually getting back to us within a couple of hours. Teams are flexible...
Read full review of Sonatype Lifecycle »
Kulbhushan Mayer
DevOps Practitioner at a recreational facilities/services company
Technical support is effective.
Read full review of Sonatype Nexus Repository »
Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
Read full review of Sonatype Lifecycle »
Andy Cox
Product Strategy Group Director at Civica
The technical support is generally good. A couple of years ago there were some things that had been logged and that...
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Anonymous User
Application Development Manager at a financial services firm
I haven't opened a support ticket yet.
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Michael Esmeraldo
Sr. Enterprise Architect at MIB Group, Inc.
We talk with John Burke, our rep at Sonatype. He was originally our sales rep and now he's their regional sales...
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AbhilashJain
DevOps engineer at a tech vendor
Technical support from Sonatype is not much needed. I had a problem once while creating a repository when the...
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Yogesh Shetty
Senior Information Technology Specialist at a financial services firm
I talk to Camden from Sydney, and he's been helpful. I've never had any issues with him. Amar has been a very good...
Read full review of Sonatype Nexus Repository »
Shubham Shrivastava
Engineering Tools and Platform Manager at BT - British Telecom
My team works more closely with them, but I do get feedback from them. I have worked with their architect, Sola,...
Read full review of Sonatype Lifecycle »
Wes Kanazawa
Sr. DevOps Engineer at Primerica
Sonatype's technical support for this solution has been great. They answer my questions, even my stupid questions. I...
Read full review of Sonatype Lifecycle »
Katrin Schenker
Software Engineer at a manufacturing company
An evaluation of Sonatype's technical support is more a question for our infrastructure team. We did have some...
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Anonymous User
Cyber Security & Integration Individual Contributor at a aerospace/defense firm
Technical support is excellent. If you have a support license, which we do, it's very good. They are extremely...
Read full review of Sonatype Nexus Repository »
Bernard Parinas
Co-Founder at arpa
The technical support team takes time to respond and depends on the nature of the request. We have to keep contacting...
Read full review of Sonatype Nexus Repository »
Anonymous User
Senior Cyber Security Architect and Engineer at a computer software company
I love the product and the team, and their support is phenomenal. You send them an email and they reply back to you...
Read full review of Sonatype Repository Firewall »
Anonymous User
Senior Big Data Engineer - Machine Learning and Sentiment Analysis at a healthcare company
I did not use technical support.
Read full review of Sonatype Nexus Repository »
Anonymous User
Senior Architect at a insurance company
Overall, tech support is good. When submitting a support ticket, I've seen other vendors basically regurgitate what...
Read full review of Sonatype Lifecycle »
Anonymous User
Senior Application Architect at a financial services firm
There were a couple of issues that we needed help with, that we raised with Nexus customer care, but the response was...
Read full review of Sonatype Nexus Repository »
Ricardo Van Den Broek
Software Architect at a tech vendor
We filed a ticket for some unknown components and got quick feedback. They gave us pointers on how to figure out what...
Read full review of Sonatype Lifecycle »
Anonymous User
Enterprise Application Security Analyst at a comms service provider
Their tech support is pretty good. I only know of one or two instances where the gentleman in our company who does...
Read full review of Sonatype Lifecycle »
Carlos Leão
Analista De Sistemas at Dataprev
We use Sonatype Lifecycle in its open-source software edition, so we do not have experience with their customer...
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Vincenzo Fioravanti
Software analyst at a financial services firm
The technical support is good.
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Sebastian Lawrence
Solutions Delivery Lead at a financial services firm
The technical support is fantastic. The few times when we have asked for help, their answers were immediate and to...
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Austin Bradley
Enterprise Infrastrcture Architect at Qrypt
Technical support has been great. I've never had any problems. When I do have an issue, sometimes I'll email Derek or...
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Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
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Anonymous User
Technical Manager at a financial services firm
Sonatype support is quite responsive. When we needed something, we could reach out and set up a meeting. They provide...
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Review 1 of 30

AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
The technical support response time is slow.
Read full review of Veracode »
Ajit Matthew
Sr. Partner IT and Information Security at themathcompany
The Veracode technical support is very good. They are responsive and very knowledgeable. Every time we wanted to set...
Read full review of Veracode »
Vladimir Shilov
DevSecOps at Ciklum ApS
The solution's technical support helped us solve different problems related to Veracode, including some of its use...
Read full review of Veracode »
Evan Gertis
Penetration Tester at a tech vendor
They monitor all of the conversations in the platform on the Veracode community. My rep is very responsive. He...
Read full review of Veracode »
Peter Westin
Backend Engineer at a tech company
I give their technical support a very high grade. I was in contact with them with an inquiry I had, and there was a...
Read full review of Veracode »
Shashank Niranjan
Senior Software Engineer at Capgemini
The technical support is responsive.
Read full review of Veracode »
Zach Handzlik
Release Manager/Scrum Master at Amtech Software
Veracode's technical support is very responsive, and I've heard back within 24 hours regarding a couple of issues...
Read full review of Veracode »
David Jellison
Senior Director, Quality Engineering at Everbridge
Veracode's technical support is great. They assigned us a TAM and once a week, we have a brief engagement with the...
Read full review of Veracode »
FranckGafsou
Security Architect Lead at a comms service provider
Technical support for this solution is good. Whenever we face an issue, we schedule a consultation with them. We had...
Read full review of Veracode »
OleksandrKlymenko
Sr. Development Manager at RWS Holdings PLC
I rate Veracode support eight out of 10. We had to contact support several times in the early years about a licensing...
Read full review of Veracode »
Anonymous User
Information Security Engineer Team Lead at a hospitality company
The support team itself, or security program manager and a few others, have been fantastic. Most of the time, they're...
Read full review of Veracode »
Anonymous User
IT App Security Senior Analyst at a transportation company
Their support is pretty good.
Read full review of Veracode »
Anonymous User
IT Cybersecurity Analyst at a educational organization
Veracode support is really good. I get a lot of help from them. I've been on a few calls with my developers and...
Read full review of Veracode »
Anonymous User
Vice President QE Practice at a computer software company
The solution's technical support is good.
Read full review of Veracode »
Anonymous User
CISSP, CISM at a tech services company
Excellent.
Read full review of Veracode »
Brintha Prabakar
Lead Automation Quality Engineer in Leading UK Bank at a consultancy
We never used Veracode support. We only worked with the stakeholders provided by the customer. They were supportive....
Read full review of Veracode »
Shahnawaz Azam
Manager IT at a tech company
I rate Veracode technical support nine out of 10. They are excellent. When we have problems, they provide a solution...
Read full review of Veracode »
Anonymous User
DevSecOps Engineer at a tech services company
The technical support team provides immediate responses. We can resolve multiple issues during the calls. They...
Read full review of Veracode »
Karen Meohas
Information Assurance Manager at xMatters
Their technical support is usually very quick. They usually get back to us in less than 24 hours. We had a problem...
Read full review of Veracode »
Anonymous User
Sr Director at a non-profit
Technical support team is quite good. However, if we're talking in terms of how Veracode recognizes clients and deals...
Read full review of Veracode »
Christian Camerlengo
Senior Programmer/Analyst at a financial services firm
I would give their technical support five stars out of five. They were on point and they helped us identify...
Read full review of Veracode »
Anonymous User
Senior Software Developer at a insurance company
We have called them to mitigate some bots because the scan had some type of flaw. I called them and everything was...
Read full review of Veracode Security Labs »
Anonymous User
CyberSec professional at a manufacturing company
Technical support needs to improve its response times and the details of its responses.
Read full review of Veracode »
Anonymous User
Dev Ops Engineer at a media company
The experience I had with their technical support has been great.
Read full review of Veracode »
Anonymous User
Manager Consultant at a tech services company
The technical support is great.
Read full review of Veracode »
Anonymous User
DevOps Release Engineer at a tech services company
Great.
Read full review of Veracode »
Dristi Kurre
Lead Information Security Analyst at a financial services firm
The technical support by Veracode is good because we have encountered problems before, and the team supported us...
Read full review of Veracode »
Anonymous User
Automation Practice Leader at a financial services firm
The technical support is good. Whenever we have any vulnerability issues, we can easily contact them and then have a...
Read full review of Veracode »
Sebastian Toma
Engineering Security Manager at Nextiva
The solution's technical support is absolutely fantastic and very fast. Veracode has very fast resolution and...
Read full review of Veracode »
Oleksandr Klymenko
Development Manager at a computer software company
I am very pleased with the Veracode support because so far, there were no issues where they were not able to help us....
Read full review of Veracode »

Review 1 of 30

Technical Support

No Data Available

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