Compare Sonatype vs Trustwave

Sonatype

Based on 47 reviews.

Trustwave

Based on 13 reviews.

Latest Research

SonarQube vs. Sonatype Nexus Lifecycle

Updated: November 2022

Sample Customers

Sonatype Nexus Firewall

EDF, Tomitribe, Crosskey, Blackboard, Travel audience

Sonatype Nexus Lifecycle

Genome.One, Blackboard, Crediterform, Crosskey, Intuit, Progress Software, Qualys, Liberty Mutual Insurance

Popular Solutions

Sonatype Nexus Lifecycle

11 reviews

Sonatype Nexus Repository

4 reviews

Sonatype Nexus Firewall

2 reviews

Trustwave DbProtect

1 reviews

Top Industries

Financial Services Firm

21%

Computer Software Company

17%

Comms Service Provider

15%

Government

Computer Software Company

25%

Comms Service Provider

13%

Government

13%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Hisham Shoukathali
Automation Technical Lead at a tech vendor
Sonatype Nexus Container is used mainly for storing your dependencies and the libraries that the applications are...
Read full review of Sonatype Nexus Container »
Joseph_Lim
Principal Engineer at Interos Solutions, Inc.
Our primary use case of this solution is for our CICD pipeline, to build and store our artifacts in the repository....
Read full review of Sonatype Nexus Repository »
Anonymous User
Senior Cyber Security Architect and Engineer at a computer software company
With the security concerns around open source, the management and vulnerability scanning, it's relatively new. In...
Read full review of Sonatype Nexus Firewall »
Anonymous User
Senior Architect at a insurance company
We use Nexus as a local repository of both JavaScript and Java components, and we're starting to look at Python. We...
Read full review of Sonatype Nexus Lifecycle »

Review 1 of 4

Timur Shaikhin
Chief Technology Officer at a non-profit
I use this solution with several models, including activity monitoring, looking at what communication is going to or...
Read full review of Trustwave DbProtect »

Review 1 of 1

Customer Service

Shubham Shrivastava
Engineering Tools and Platform Manager at BT - British Telecom
My team works more closely with them, but I do get feedback from them. I have worked with their architect, Sola,...
Read full review of Sonatype Nexus Lifecycle »
Sebastian Lawrence
Solutions Delivery Lead at a financial services firm
The technical support is fantastic. The few times when we have asked for help, their answers were immediate and to...
Read full review of Sonatype Nexus Lifecycle »
Katrin Schenker
Software Engineer at a manufacturing company
An evaluation of Sonatype's technical support is more a question for our infrastructure team. We did have some...
Read full review of Sonatype Nexus Lifecycle »
Joseph_Lim
Principal Engineer at Interos Solutions, Inc.
We haven't needed to use technical support.
Read full review of Sonatype Nexus Repository »
Finto Thomas
Information Security Program Preparer / Architect at Alef Education
When it comes to cultural adoption, when we put something new in the DevOps pipeline, the positive side is that we...
Read full review of Sonatype Nexus Lifecycle »
EdwinKwan
Security Team Lead at Tyro Payments Limited
Their technical support has been pretty good. They're based in the US and the turnaround time tends to be overnight....
Read full review of Sonatype Nexus Lifecycle »
Ricardo Van Den Broek
Software Architect at a tech vendor
We filed a ticket for some unknown components and got quick feedback. They gave us pointers on how to figure out what...
Read full review of Sonatype Nexus Lifecycle »
Russell Webster
VP and Sr. Manager at a financial services firm
Tech support is really available and very helpful.
Read full review of Sonatype Nexus Lifecycle »
Austin Bradley
Enterprise Infrastrcture Architect at Qrypt
Technical support has been great. I've never had any problems. When I do have an issue, sometimes I'll email Derek or...
Read full review of Sonatype Nexus Lifecycle »
Christophe Arnaud
Engineering Manager at a tech vendor
Technical support is very efficient. All the answers are provided very efficiently and very quickly. I have the...
Read full review of Sonatype Nexus Repository »
Ryan Carrie
Security Analyst at a computer software company
The technical support is fantastic. I reached out with a suspected false negative and had a response within hours,...
Read full review of Sonatype Nexus Lifecycle »
Ashish Shukla
Global Treasurer at Genpact
I think we posted one or two queries on the development side, but the response was not that great. This may be due to...
Read full review of Sonatype Nexus Firewall »
Anonymous User
Senior Big Data Engineer - Machine Learning and Sentiment Analysis at a healthcare company
I did not use technical support.
Read full review of Sonatype Nexus Repository »
Anonymous User
Java Development Manager at a government
Technical support has been really prompt.
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
Enterprise Application Security Analyst at a comms service provider
Their tech support is pretty good. I only know of one or two instances where the gentleman in our company who does...
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
IT Security Manager at a insurance company
This technical support is very good and extremely quick. I have had two or three support cases and none of them took...
Read full review of Sonatype Nexus Lifecycle »
Michael Esmeraldo
Sr. Enterprise Architect at MIB Group
We talk with John Burke, our rep at Sonatype. He was originally our sales rep and now he's their regional sales...
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
Technical Manager at a financial services firm
Sonatype support is quite responsive. When we needed something, we could reach out and set up a meeting. They provide...
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
Senior Architect at a insurance company
Overall, tech support is good. When submitting a support ticket, I've seen other vendors basically regurgitate what...
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
Senior Application Architect at a financial services firm
There were a couple of issues that we needed help with, that we raised with Nexus customer care, but the response was...
Read full review of Sonatype Nexus Repository »
Anonymous User
Section Chief at a government
We've just been using Sonatype Nexus Lifecycle, so we can't evaluate its technical support for now.
Read full review of Sonatype Nexus Lifecycle »
Ingmar Vis
Product Owner Secure Coding at a financial services firm
I have contacted them, and I would rate them a seven out of 10. Like every big company that you contact for support,...
Read full review of Sonatype Nexus Lifecycle »
Kulbhushan Mayer
DevOps Practitioner at a financial services firm
Technical support is effective.
Read full review of Sonatype Nexus Repository »
Yogesh Shetty
Senior Information Technology Specialist at a financial services firm
I talk to Camden from Sydney, and he's been helpful. I've never had any issues with him. Amar has been a very good...
Read full review of Sonatype Nexus Repository »
Anonymous User
Architect at a consultancy
Sonatype's technical support is excellent: Very fast response time, they're very knowledgeable. They know exactly...
Read full review of Sonatype Nexus Repository »
Anonymous User
Senior Cyber Security Architect and Engineer at a computer software company
I love the product and the team, and their support is phenomenal. You send them an email and they reply back to you...
Read full review of Sonatype Nexus Firewall »
ManojKumar9
Systems Analyst at Thrivent Financial for Lutherans
It's easy to solve issues and their support team is very helpful when I need help. They are able to give us solutions...
Read full review of Sonatype Nexus Lifecycle »
ConfigManag73548
Configuration Manager at a wellness & fitness company
We haven't had an instance where we needed to call tech support. There haven't been issues to the extent that we...
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
Lead Member Of Technical Staff at a tech vendor
The customer support could be improved. Their response time is quite slow and it can take a long time to deploy new...
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
Cyber Security & Integration Individual Contributor at a aerospace/defense firm
Technical support is excellent. If you have a support license, which we do, it's very good. They are extremely...
Read full review of Sonatype Nexus Repository »

Review 1 of 30

Patrick Essien
Consultant Member at a financial services firm
I would give technical support a rating of 3/5.
Read full review of Trustwave DbProtect »
Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of Trustwave DbProtect »
Timur Shaikhin
Chief Technology Officer at a non-profit
My experience with customer support has been good, although sometimes the time difference with the support team makes...
Read full review of Trustwave DbProtect »
Anonymous User
Associate Software Engineer(Security) at a tech company
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Associate QA Engineer at a tech company
Customer Service: 7/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of Trustwave DbProtect »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of Trustwave DbProtect »
Anonymous User
Security Manager at a healthcare company
We haven't had to use technical support.
Read full review of Trustwave App Scanner [EOL] »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway »
Anonymous User
Security Program Manager at a tech company
Had good technical support, as far I could remember.
Read full review of Trustwave App Scanner [EOL] »

Review 1 of 11

Technical Support

No Data Available

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