Compare SonarSource Sàrl vs Sonatype

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

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Sample Customers

SonarQube

Snowflake, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company.

Sonatype Repository Firewall

EDF, Tomitribe, Crosskey, Blackboard, Travel audience

Sonatype Lifecycle

Genome.One, Blackboard, Crediterform, Crosskey, Intuit, Progress Software, Qualys, Liberty Mutual Insurance

Popular Solutions

SonarQube

18 reviews

SonarQube for IDE (formerly SonarLint)

2 reviews

Sonatype Lifecycle

6 reviews

Sonatype Nexus Repository

3 reviews

Sonatype Repository Firewall

1 reviews

Top Industries

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

13%

Comms Service Provider

Financial Services Firm

22%

Computer Software Company

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint) is used for source code scanning to check for vulnerabilities, memory leaks,...
Read full review of SonarQube for IDE (formerly SonarLint) »
KarthikHarpanhalli
Sr Software Engineering Supervisor at Mozarc Medical
My usual use cases for SonarQube Server (formerly SonarQube) are for static code analysis to detect any build...
Read full review of SonarQube »

Review 1 of 2

@RahulVerma
Presales Engineer at Rah Infotech Pvt Ltd
My main use case for Sonatype Lifecycle is open-source scanning for SCA. We pair it with Fortify (our SAST/DAST...
Read full review of Sonatype Lifecycle »
Jay-Kim
CEO at VIVANS
Many companies, including ours, use Nexus Repository due to concerns about malware and critical vulnerabilities....
Read full review of Sonatype Repository Firewall »

Review 1 of 2

Customer Service

GHASSAN ODETALLAH
Head of Quality Engineers/Automation Architect at a tech company
We have not needed the support at this time.
Read full review of SonarQube »
HimanshuSharma
General Manager at Dalmia Bharat Group
We don't have any experience with them. We don't have any AMCs, and we don't have any technical support.
Read full review of SonarQube »
Huzaifa Asif
Cloud Engineer | Solution Architect at Respond.io
I find the support to be effective. Upon reaching out to them, they responded promptly, actively engaged in...
Read full review of SonarQube »
Wang Dayong
Senior Software Engineering Manager at Hill
I just use our internal IT to get support for SonarQube. That is enough for me.
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Abhinandan Yadav
Network Security Engineer at Arrow PC Network Pvt Ltd
Customer support for SonarQube is generally good, but the experience can vary depending on the region and support plan.
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Anshuman Kishore
Director Product Development at Mycom Osi
I have not personally been in contact with technical support. I believe that our team recently had contact with them...
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Sathyamurthi Natarajan
IT Officer (Solution Architect) at World Bank
I haven't had much interaction with technical support because I rarely needed it. I reached out to them once or twice...
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Valavan Sivgalingam
Senior Manager, Security Engineering at ESS
Since it is an open-source product, we need to purchase support. However, the enterprise edition comes with a support...
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Denis Walrave
Project Leader / Technical Expert at La francaise des jeux
The technical support is good.
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Anonymous User
System Analyst // System Architect at a tech services company
SonarQube's technical support is good.
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Anonymous User
Senior Software Engineer at a tech services company
Technical support as a whole, it was a while ago, like three months after we stopped using their services, that they...
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Anonymous User
Security Information Manager at a tech services company
I've never used technical support. I can't talk about how helpful they are, never spoken with them personally. If I...
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Anonymous User
Director IT Security, CISO at a transportation company
I have not been in contact with technical support, although my teams would have definitely reached out.
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Jeff Ingalls
Automation Tool Specialist at a comms service provider
We haven't really had any issues, so I can't speak much about technical support. There is also a large community out...
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Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
We have had no need to contact technical support.
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Anonymous User
Senior Technical Architect at a tech services company
We have used technical support in the past but not recently. I would rate the support from SonarQube a four out of five.
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Anonymous User
Head Innovation Hub at a tech services company
I contacted them once or twice. I am very satisfied with their support. I didn't have any concerns in terms of support.
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Anonymous User
IT Infrastructure Head / Facilities Manager - ITIL V3 Certified ,Vmware Vsphere5 at a financial services firm
We have little or no interaction with technical support.
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Anonymous User
Senior Product Manager at a financial services firm
SonarQube needs to improve its support model. They do not work 24/7, and they do not provide weekend support in case...
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Anonymous User
Manager, Software Development Engineering at a computer software company
We don't have contact with technical support, any issues are solved by our operation team.
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Anonymous User
Devops Engineer at a healthcare company
Good.
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Anonymous User
DevOps at a tech company
The technical support team has experts on it. They are available on Twitter, Google Groups, and StackOverflow.
Read full review of SonarQube »
Anonymous User
Lead Engineer at a healthcare company
Since we're using the open-source components, we use web searches and online resources. Once you get a little used to...
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Jeff Ingalls
Automation Tool Specialist at a comms service provider
I haven't had to use technical support.
Read full review of SonarQube »
Anonymous User
Service Line Leader at a tech services company
Customer Service: I can't rate because there was no customer service. Technical Support: The technical documentation...
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Anonymous User
SW Automation Team Leader at a tech services company
They have very good documentation at the SonarQube site; during inquiries on possible purchases, the SonarSource team...
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Anonymous User
Technical Authority Digital at a insurance company
Customer Service: Average. That said, considerable effort has been made to make the product largely self supporting...
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Anonymous User
Lead Engineer at a healthcare company
They do have a lot of information on their website for the parts that they're offering free. We don't have licensing...
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Anonymous User
Staff DevOps Specialist at a computer software company
I've never been in a situation where I needed their support.
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Hilman Tehrani
Information Technology Technical Architect at a insurance company
With the use of community version, we already have utilized and carried out our needs to fulfil application security...
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Review 1 of 30

Axel Niering
Software Architect Sales Systems at SV Informatik GmbH
The customer service and support are good because if there are some problems, we can open a ticket there. And...
Read full review of Sonatype Nexus Repository »
Maurizio Garofalo
Senior manager at a consultancy
We've contacted support in the past during the integration of Fortify. Support is quite proactive. We have periodical...
Read full review of Sonatype Lifecycle »
CuneytGurses
DevOps Engineer at Sonne Technology, Inc.
While it's true that there is no explicit support for various license types, the summer type seems to be highly...
Read full review of Sonatype Nexus Repository »
Joseph_Lim
Principal Engineer at Interos Solutions, Inc.
We haven't needed to use technical support.
Read full review of Sonatype Nexus Repository »
Ashish Shukla
Global Treasurer at Genpact
I think we posted one or two queries on the development side, but the response was not that great. This may be due to...
Read full review of Sonatype Repository Firewall »
Yogesh Fulsunge
Senior Consultant at Capgemini
The technical support is good, although I have not had to work with the technical support a lot.
Read full review of Sonatype Nexus Repository »
Finto Thomas
Information Security Program Preparer / Architect at Alef Education
When it comes to cultural adoption, when we put something new in the DevOps pipeline, the positive side is that we...
Read full review of Sonatype Lifecycle »
Anonymous User
Technical Consultant at a computer software company
I rate the technical support from Sonatype Nexus Lifecycle a six out of ten.
Read full review of Sonatype Lifecycle »
Anonymous User
IT Security Manager at a insurance company
This technical support is very good and extremely quick. I have had two or three support cases and none of them took...
Read full review of Sonatype Lifecycle »
Anonymous User
Technical Manager at a financial services firm
Sonatype support is quite responsive. When we needed something, we could reach out and set up a meeting. They provide...
Read full review of Sonatype Lifecycle »
Yogesh Shetty
Senior Information Technology Specialist at a financial services firm
I talk to Camden from Sydney, and he's been helpful. I've never had any issues with him. Amar has been a very good...
Read full review of Sonatype Nexus Repository »
Christophe Arnaud
Engineering Manager at a tech vendor
Technical support is very efficient. All the answers are provided very efficiently and very quickly. I have the...
Read full review of Sonatype Nexus Repository »
Goutham Kumar
Principal DevSecOPs at a computer software company
The technical support is good. I would rate them as eight out of ten. They are helpful when we raise any tickets.
Read full review of Sonatype Lifecycle »
Ricardo Van Den Broek
Software Architect at a tech vendor
We filed a ticket for some unknown components and got quick feedback. They gave us pointers on how to figure out what...
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Anonymous User
Lead Member Of Technical Staff at a tech vendor
The customer support could be improved. Their response time is quite slow and it can take a long time to deploy new...
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Sebastian Lawrence
Solutions Delivery Lead at a financial services firm
The technical support is fantastic. The few times when we have asked for help, their answers were immediate and to...
Read full review of Sonatype Lifecycle »
Kulbhushan Mayer
DevOps Practitioner at a recreational facilities/services company
Technical support is effective.
Read full review of Sonatype Nexus Repository »
Scott Hibbard
DevOps Engineer at Guardhat
We've used Sonatype's technical support a few times. We had some issues, and I think we might still have some issues,...
Read full review of Sonatype Lifecycle »
Anthony Evans
Chief, Enterprise Automated Deployment (EAD) Branch at a government
Tech support is fine, they're very responsive.
Read full review of Sonatype Nexus Repository »
Anonymous User
Product Owner Secure Coding at a financial services firm
I have contacted them, and I would rate them a seven out of 10. Like every big company that you contact for support,...
Read full review of Sonatype Lifecycle »
Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
Read full review of Sonatype Lifecycle »
Shubham Shrivastava
Engineering Tools and Platform Manager at BT - British Telecom
My team works more closely with them, but I do get feedback from them. I have worked with their architect, Sola,...
Read full review of Sonatype Lifecycle »
Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
Read full review of Sonatype Lifecycle »
ManojKumar9
Systems Analyst at Thrivent Financial for Lutherans
It's easy to solve issues and their support team is very helpful when I need help. They are able to give us solutions...
Read full review of Sonatype Lifecycle »
Katrin Schenker
Software Engineer at a manufacturing company
An evaluation of Sonatype's technical support is more a question for our infrastructure team. We did have some...
Read full review of Sonatype Lifecycle »
Charles Chani
DevSecOps at a financial services firm
Technical support is very good and the model that Sonatype has taken is that it is a product company, it is not a...
Read full review of Sonatype Lifecycle »
Vincenzo Fioravanti
Software analyst at a financial services firm
The technical support is good.
Read full review of Sonatype Lifecycle »
Anonymous User
Enterprise Application Security Analyst at a comms service provider
Their tech support is pretty good. I only know of one or two instances where the gentleman in our company who does...
Read full review of Sonatype Lifecycle »
Jay-Kim
CEO at VIVANS
The customer service is fantastic. They provide the required responses and relevant support, which is the biggest...
Read full review of Sonatype Repository Firewall »
Jumani Blango
Adjunct at University of Maryland
I've never had to contact technical support.
Read full review of Sonatype Lifecycle »

Review 1 of 30

Technical Support

No Data Available

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