Compare SentinelOne vs Xcitium

You cannot compare a product to itself or the products you were comparing have been merged as this single product.

SentinelOne

Based on 361 reviews.

Xcitium

Based on 28 reviews.

Latest Research

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Complete

July 2025

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Complete

Updated: July 2025

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Complete

July 2025

SentinelOne Singularity Complete vs. Comodo Advanced Endpoint Protection

Updated: July 2025

Sample Customers

SentinelOne Singularity Complete

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Comodo Advanced Endpoint Protection

Christian Motorcyclists Association, City of Thousand Oaks, City of Danville, HRI Properties

Popular Solutions

SentinelOne Singularity Complete

113 reviews

SentinelOne Singularity Cloud Security

114 reviews

SentinelOne Singularity Identity

22 reviews

Comodo Advanced Endpoint Protection

8 reviews

Comodo cWatch

1 reviews

Comodo RMM

1 reviews

Top Industries

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

16%

Comms Service Provider

10%

Manufacturing Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Andrew W
VP - Information Technology at a financial services firm
We use it for a couple of use cases. The biggest one we use it for is to protect our AWS environment, and it does a...
Read full review of SentinelOne Singularity Cloud Security »
Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
We initially chose an EDR solution for its reporting capabilities, but quickly realized we needed a solution that...
Read full review of SentinelOne Singularity Identity »
Prathamesh Samant
Presales Manager at a tech services company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Singularity MDR »
Josh Vinson
Director, Information Technology at Premier Realty Group
I use SentinelOne Singularity Complete on our servers, specifically in our remote desktop services environment. I...
Read full review of SentinelOne Singularity Complete »
Dennis Becker
Managing Director at MaDaTec GmbH
Speaking about the use cases for SentinelOne Vigilance, people are usually using these products for protecting their...
Read full review of SentinelOne Vigilance »

Review 1 of 5

Bernardo Murillo
Director De Netquatro at Netquatro
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Comodo Advanced Endpoint Protection is primarily used for ransomware protection. It provides a complete report of any...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Chief Information Technology Officer at a engineering company
Comodo MDR has been implemented primarily for key workstations and servers. It's managed centrally through a single...
Read full review of Comodo MDR »
Anonymous User
Owner
Comodo RMM is a very good product. I've used it with one of my daycare clients, and we connect quite right. When they...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Janki Gupta
Cloud Engineer at a tech services company
The technical support is good. They are knowledgeable and prompt.
Read full review of SentinelOne Singularity Cloud Security »
Brendan Putek
Director, DevOps at Relay Network
The most important aspect of the evaluation process was the support and responsiveness of the SentinelOne team,...
Read full review of SentinelOne Singularity Cloud Security »
Aaron Shovick
Cybersecurity Analyst at a manufacturing company
I have contacted their support for a vulnerability issue, and they were able to help out with that. They told me how...
Read full review of SentinelOne Singularity Complete »
Rashid Torrence
Principal Manager of Business Services at ATC Communications (Idaho)
Every time we have an issue, we get somebody who knows the product and can talk us through it. We can resolve issues...
Read full review of SentinelOne Singularity Complete »
Nick Simmons
Vice President, Sales at LevelBlue
SentinelOne's support is outstanding, which reflects the strength of our partnership. Their support was a key factor...
Read full review of SentinelOne Singularity Identity »
Ankit-Agarwal
Senior Director, Global Systems and Cyber Security at a tech services company
I never had to contact their support.
Read full review of SentinelOne Singularity Cloud Security »
William Mailhot
Pre-sales Engineer at a tech services company
My interaction with technical support was pleasant. They gave me a few tips on how to integrate the new system. They...
Read full review of SentinelOne Singularity Cloud Security »
Werner Lunow
CISO at a financial services firm
We have technical support that we can access, but I think it could be stronger. Currently, we deal with some local...
Read full review of SentinelOne Singularity Complete »
Aaron Riley
Systems Administrator at a government
The technical support team is prompt.
Read full review of SentinelOne Singularity Complete »
Michael Mcdonald.
Senior Security Consultant at First Technology
I would rate the technical support of SentinelOne as an eight out of ten.
Read full review of SentinelOne Singularity Complete »
Naveen Veligeti
Enterprise Account Manager at Ninth Dimension IT Solutions (P) Ltd
They are helpful.
Read full review of SentinelOne Singularity Cloud Security »
Jared Ochieng
Information Technology Security Specialist at infoark
I have not had any issues that I needed to talk to customer support about.
Read full review of SentinelOne Singularity Complete »
Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
The customer support for this solution is good.
Read full review of SentinelOne Singularity Complete »
Akshay Bhosale
Cloud Engineer at ACC Ltd
The technical support is excellent. I would rate them a nine out of ten.
Read full review of SentinelOne Singularity Cloud Security »
SouravGhosh1
Junior Cloud Engineer at Federal Bank of India
We have dealt with support in the past. They were helpful.
Read full review of SentinelOne Singularity Cloud Security »
Jason Liu
System Administrator at a renewables & environment company
When I ran into the Windows 32-bit issues, I contacted support. I've also contacted them here or there for a few...
Read full review of SentinelOne Singularity Complete »
Lindsay Mieth
CISO at a religious institution
Technical support has attended to our issues quickly and with a good sense of the need to communicate continually...
Read full review of SentinelOne Singularity Complete »
Bernhard Brandel
CISO at Katholische Universität Eichstätt-Ingolstadt
I am highly satisfied with their technical support; it is truly excellent. I would rate it ten out of ten.
Read full review of SentinelOne Singularity Complete »
SUPPHAKORN SIPHUMI
Solutions Architect at a tech services company
I have not used their support so far.
Read full review of SentinelOne Singularity Complete »
Yasiru Perera
Senioor Engineer of System and Security at Connex Information Technologies
Technical support is on point and very good.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Software Developer at a tech services company
They have great technical support.
Read full review of SentinelOne Singularity Cloud Security »
Sankalp Samant
Information Security Manager at SBI General Insurance
The customer service is good. When we raise a ticket, we receive a proper response, and it does not take much time.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
SecOps Lead at a manufacturing company
We've had nothing but fantastic things to say about the support. Our technical account manager is great, and the...
Read full review of SentinelOne Singularity Complete »
User:754702
Head - Network & Security at a manufacturing company
The customer service and support are unsatisfactory. I have been attempting to initiate the MDR services and have...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Solutions Engineer at a tech services company
The product's support is great. If my company faces a zero-day attack, the engineering team will engage to extend the...
Read full review of SentinelOne Vigilance »
Anonymous User
Solution Cloud Architect at a insurance company
We've had our support directly reach out to theirs. Sometimes they address items slowly; sometimes they are faster....
Read full review of SentinelOne Singularity Cloud Security »
Claudio Lavazza
Security Expert at a healthcare company
Our SOC has logged some tickets with the technical support. They have never complained about SentinelOne's support.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Sr. Security Engineer at a healthcare company
I don't have access to create tickets. The vendor removed the ability. I need to talk with our MSSP for support. They...
Read full review of SentinelOne Singularity Complete »
Sakshi Chalke
IT Engineer at a manufacturing company
The technical support team is both responsive and efficient, promptly resolving our issues.
Read full review of SentinelOne Singularity Cloud Security »
Prajwal HS
Specialist Information Security at Ujjivan Small Finance Bank
The technical support of the solution is good.
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 30

CHATHURANGA-JAYAWEEEA
Product Security at Plexus Global (Pvt) Ltd
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
MichaelNdwiga
IT Officer at cityeyehospital
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
Bernardo Murillo
Director De Netquatro at Netquatro
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
Muhammad Waziruddin Ansari Ansari
Technical Account Manager at AquaOrange
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
KrishnaKumar12
Managing Director at SIDR
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
Krzysztof Noga
Information Security Administrator at Gmina Świdnica
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
MuratGun
IT Director at Hepta
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »

Review 1 of 20

Technical Support

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