Compare SentinelOne vs Xcitium

SentinelOne

Based on 483 reviews.

Xcitium

Based on 30 reviews.

Latest Research

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

June 2026

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

Updated: June 2026

Buyer's Guide

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

June 2026

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

Updated: June 2026

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

June 2026

SentinelOne Singularity Endpoint vs. Comodo Advanced Endpoint Protection

Updated: June 2026

Buyer's Guide

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

June 2026

SentinelOne Wayfinder Threat Detection and Response vs. Comodo MDR

Updated: June 2026

Sample Customers

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Comodo Advanced Endpoint Protection

Christian Motorcyclists Association, City of Thousand Oaks, City of Danville, HRI Properties

Popular Solutions

SentinelOne Singularity Endpoint

105 reviews

SentinelOne Singularity Cloud Security

57 reviews

SentinelOne Wayfinder Threat Detection and Response

11 reviews

Comodo Advanced Endpoint Protection

2 reviews

Comodo cWatch

0 reviews

Comodo MDR

1 reviews

Top Industries

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Construction Company

13%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
Read full review of SentinelOne Singularity Endpoint »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
PankajKumar24
Manager IT Security at GIGABIT Technologies Private Limited
SentinelOne Wayfinder Threat Detection and Response is primarily used for threat detections, proactive threat...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »
Mohsinoddin Mohammed
Information Security Principal at a venture capital & private equity firm
The primary use cases for SentinelOne Singularity AI SIEM are that we are using it as a replacement for Secureworks....
Read full review of SentinelOne Singularity AI SIEM »

Review 1 of 5

Navin Mohinani
CEO at Forte IT Solutions
The major use case for the product is mainly for endpoint security and endpoint management.
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at Netquatro
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The use case for the Comodo Advanced Endpoint Protection solution is very simple. Everyone is looking for a...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Greg Walia
IT Manager at a healthcare company
We raised a support case with the solution's technical support team. We called the support team and tried to get help...
Read full review of SentinelOne Singularity Identity »
Stuart-Wilson
Senior Technical Account Manager at a tech services company
I would rate their technical support around seven out of ten. I don't deal with it on a daily basis, but certainly...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Prathamesh Samant
Presales Manager at a manufacturing company
Technical support from SentinelOne is somewhat dependent on the engineer you are assigned. Some TAC cases are solved...
Read full review of SentinelOne Singularity Endpoint »
Akshay Sankpal
AWS Cloud Engineer at a consultancy
They provide excellent customer service, coming to calls very quickly. Their information and technical knowledge are...
Read full review of SentinelOne Singularity Cloud Security »
Sandesh Khatal
Soc Analyst at Softcell Technologies Limited
Technical support is very important, and I would rate it nine out of ten.
Read full review of SentinelOne Singularity Endpoint »
Akshay Bhosale
Cloud Engineer at ACC Ltd
The technical support is excellent. I would rate them a nine out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Sushovan Nandan
Sr Manager DevSecOps at Bidgely
The technical support is responsive and they stay in contact with us.
Read full review of SentinelOne Singularity Cloud Security »
Karsh Trivedi
Security Engineer at Payatu
I am not currently in touch with technical support for SentinelOne Singularity Endpoint as I am in the early...
Read full review of SentinelOne Singularity Endpoint »
Kevin Mabry
CEO at Sentree Systems, Corp.
Technical support has been great. They are helpful and responsive. I've only used them for onboarding assistance....
Read full review of SentinelOne Singularity Endpoint »
Olive Kusumbara
Consultant at a tech services company
I think technical support is quite good; we have been in contact quite occasionally, and they provide expected answers.
Read full review of SentinelOne Singularity Endpoint »
Todd Christensen
Business Information Security Officer at McKensson
With nearly 30 years in IT, I've worked with every major vendor, and none have matched SentinelOne's responsiveness...
Read full review of SentinelOne Singularity Identity »
Prajwal Bhatkar
Cloud Support Engineer at a construction company
The technical support team's response time is slow at times.
Read full review of SentinelOne Singularity Cloud Security »
Muhammad Nasim-Nasri
Senior Cybersecurity Manager at Ernst & Young
Regarding technical support from SentinelOne, my team is working on that aspect. They have not reported any issues so...
Read full review of SentinelOne Singularity Endpoint »
Daniel Caban
Vice President of Technology at J&N Stone
I only had to use technical support once because my email address had not been added to various websites they have,...
Read full review of SentinelOne Singularity Endpoint »
AbhishekVilas Sawant
Security Analyst at a media company
I would rate SentinelOne's technical support ten out of ten. There have been a number of times when we get in contact...
Read full review of SentinelOne Singularity Endpoint »
Mohit Dhingra
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
My mark for vendor support regarding SentinelOne Singularity Cloud Security is one. In India, the team is very much...
Read full review of SentinelOne Singularity Cloud Security »
SameerJadhav
SOC Analyst at Softcell Technologies Limited
I rate the technical support for SentinelOne Singularity Endpoint as 8 out of 10.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Security Engineer at a financial services firm
Their technical support is pretty good. I would rate them an eight out of ten.
Read full review of SentinelOne Singularity Endpoint »
Steve Pender
Managing Member at Pender & Associates
The customer support has been good.
Read full review of SentinelOne Singularity Endpoint »
Kevin Thompson.
Director of information technology at Stuart & Branigin LLP
The technical support provided for SentinelOne Singularity Complete is a seven out of ten because the team takes...
Read full review of SentinelOne Singularity Endpoint »
SUPPHAKORN SIPHUMI
Solutions Architect at a tech services company
I have not used their support so far.
Read full review of SentinelOne Singularity Endpoint »
Mohit Dhingra
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
Technical support will always be between six and seven.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cloud Engineer at a comms service provider
I haven't had the opportunity to interact with SentinelOne support.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
IT Manager
The technical support is helpful.
Read full review of SentinelOne Singularity Cloud Security »
Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
I would rate their technical support a nine out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Jessica Chastain
IT Director at a government
I have not contacted the SentinelOne Singularity Cloud technical support team.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
IT Architect at a tech services company
The technical support teams' response time was good but they were lacking a deep understanding of the different...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Information Security & Privacy Manager at a retailer
The technical support is very good. My only criticism is they are not very transparent when they are giving you a...
Read full review of SentinelOne Singularity Endpoint »
Peter Sikkes
Software Engineer at a healthcare company
I had one issue that I brought up with customer support. They delivered a solution in about two hours. It was related...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Head of Security at a consultancy
We pay for premium support for SentinelOne Singularity Endpoint, which is good, but they are charging us money.
Read full review of SentinelOne Singularity Endpoint »

Review 1 of 30

Navin Mohinani
CEO at Forte IT Solutions
The technical support from Xcitium should be improved more. Users pay $60 per user per year, and in case there is an...
Read full review of Comodo MDR »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
Bernardo Murillo
Director De Netquatro at Netquatro
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
MichaelNdwiga
IT Officer at cityeyehospital
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari Ansari
Technical Account Manager at AquaOrange
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
KrishnaKumar12
Managing Director at SIDR
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
CHATHURANGA-JAYAWEEEA
Product Security at Plexus Global (Pvt) Ltd
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
MuratGun
IT Director at Hepta
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »
Krzysztof Noga
Information Security Administrator at Gmina Świdnica
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
Daniel Wakori
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »

Review 1 of 21

Technical Support

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