Compare SAP vs Zix

SAP

Based on 944 reviews.

Zix

Based on 3 reviews.

Sample Customers

ZixOne

FNBC Bank, FSBB, First United Security Bank, Third Coast Bank

Popular Solutions

SAP S/4HANA

48 reviews

SAP ERP

42 reviews

SAP Business One

37 reviews

AppRiver Email Archiving

1 reviews

AppRiver Email Security

1 reviews

Zix Email Encryption

1 reviews

Top Industries

Computer Software Company

20%

Comms Service Provider

19%

Manufacturing Company

Financial Services Firm

Computer Software Company

21%

Comms Service Provider

12%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shylaraj AK
Senior Architect at a construction company
We are using the solution for our mobile services mainly, and we have a full SAP Integration Suite.
Read full review of SAP Cloud Platform »
Rania Khoury
HRIS Manager at a engineering company
We first deployed the employee center: It's all the data related to the HR master data. We also embedded inside...
Read full review of SAP SuccessFactors »
SumeetZalpuri
Data & Business Architect at AME

Read full review of SAP BusinessObjects Business Intelligence Platform »
MatteoSchirru
C&D Strategy Consultant at Deloitte Risk Advisory
I work in the digital strategy field for a financial services client. I mainly use Ariba to collect information and...
Read full review of SAP Ariba Procurement »
Anonymous User
Specialist Programmer at a tech services company
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between...
Read full review of SAP Customer Data Cloud »

Review 1 of 5

John Zupancic
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
We are a reseller, and while we sell it to customers, only about a hundred of them use it. There are a hundred...
Read full review of AppRiver Email Security »
John Zupancic
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Zix Email Message Privacy is used for mail threat protection. We are a reseller; we sell it to customers, but only...
Read full review of Zix Email Encryption »
Anonymous User
CEO at a financial services firm
It was used from a regulatory compliance perspective with financial services. We wanted to have archived emails.
Read full review of AppRiver Email Archiving »

Review 1 of 3

Customer Service

Lilian Garcia
Director of Strategic Projects at a tech services company
I haven't used their technical support. We have a developer for any help.
Read full review of SAP Business One »
Ali Mirnia
Chief Executive Officer at Redment
The technical support on offer is very good. We're quite satisfied with their level of service.
Read full review of SAP HANA »
Tarun Panchal
IT Manager , SAP HANA Administrator at Tara Paints & Chemicals
The technical support is good.
Read full review of SAP HANA »
Haseen Perwez
SAP Chief Architect at Tata Consultancy
SAP's technical support is one of the best.
Read full review of SAP S/4HANA »
JennyBruhin
Business Process Consultant at Hirslanden AG
Since I have a business background and I am not an IT expert, I am mostly not the person speaking directly with the...
Read full review of SAP Signavio Process Manager »
Philip Benjamin
Executive Director at a non-profit
We signed on for technical support from the initial consultant but when that didn't work, the second consultant...
Read full review of SAP Adaptive Server Enterprise »
SurenderJ
Sr Manager at Genpact
We've had some contact with technical support and they are good.
Read full review of SAP Master Data Governance »
Sajith Paul
Prime Associate Member at a computer software company
I've never contacted the technical support for the SAP Cloud Platform, as I only have limited experience with it.
Read full review of SAP Cloud Platform »
MuhammadWaqar
Head Of IT at Interwood Mobel Pvt Ltd
SAP's technical support is average. They are not too good but also not too bad.
Read full review of SAP Business One »
HemChari
Chief Information Officer at Oldcastle BuildingEnvelope, Inc.
When we have an issue with Our SAP SuccessFactors we have our corporate team that handles it. We only need to open a...
Read full review of SAP SuccessFactors »
Asim Nilose
COO at INDIBA
We have been satisfied with the technical support.
Read full review of SAP Business One »
Campbell Wormald
Business Owner at TheCWStudios
I'm in regular contact with their technical support. In general, the technical support is good, and probably the best...
Read full review of SAP Litmos »
George Aedo
Deputy Manager of IT at SOLGAS S.A.
The technical support has been helpful.
Read full review of SAP SuccessFactors »
Anonymous User
Software Engineer - Data at a energy/utilities company
The community support needs to be better. I haven't been impressed with it. In general, it just needs better support.
Read full review of SAP HANA »
HeHR893021
Head HRM Technology at a manufacturing company
SAP technical support is good. However, for HANA, they still have to go a long way to go.
Read full review of SAP HCM »
Anonymous User
SAP BASIS/Technology Lead at a aerospace/defense firm
I haven't used technical support yet. We are a premium customer of SAP. We have a good relationship but Lumira is...
Read full review of SAP Lumira »
Anonymous User
SAP Business Objects Architect at a tech company
My personal experience with the SAP engineers is that they are very supportive and develop personal connections easily.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Technical Lead at a tech services company
We usually use both the forum and the support group for SAP. As I mentioned, if there are some serious issues, we are...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Senior Media Strategist at a media company
Their technical support is good. They were pretty knowledgeable.
Read full review of SAP S/4HANA »
Anonymous User
Business System Analyst at a tech services company
Good support is available via consultants.
Read full review of SAP Data Services »
Jesús Antonio Santos Giraldo
Development Specialist at a healthcare company
We generally receive support from the vendor. If the problem needs more expertise, then we call SAP, but normally we...
Read full review of SAP ERP »
Anonymous User
Business Process Manager at Delivery hero
I would expect faster answers. We sent a request to them that the minimum duration time that we receive answers...
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Software Engineer at a manufacturing company
Their technical support is very good. The response time depends on how critical the problem is. They do give a proper...
Read full review of SAP Process Orchestration »
Anonymous User
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line
We have used technical support. I would rate their support as average. They are not as fast as we want them to be....
Read full review of SAP SuccessFactors »
Vijay Sarathi
DGM at Bharat Electronics Limited
Technical support could be better and faster.
Read full review of SAP BusinessObjects GRC »
Anonymous User
Consultant at a tech services company
Customer Service: GoodTechnical Support: Good
Read full review of SAP IQ »
Anonymous User
CEO at a consumer goods company
The support has been very good.
Read full review of SAP HCM »
Anonymous User
CFO at a comms service provider
Technical support is good, but we are not having problems. You know much more about the support when you have serious...
Read full review of SAP Business One »
Anonymous User
Manager at a consultancy
It is the standard level that we use from SAP. Thorough and slow, but it's very administrative if you follow strictly...
Read full review of SAP Master Data Governance »
Anonymous User
Head of IT Asia at a manufacturing company
Our company has global support from SAP. They are responsive and do what we need.
Read full review of SAP Master Data Governance »

Review 1 of 30

John Zupancic
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Technical support is not as good as it used to be. They were fantastic when they were just AppRiver. They're not...
Read full review of Zix Email Encryption »
John Zupancic
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Technical support is no longer as good as it once was. When they were just AppRiver, they were fantastic. They're not...
Read full review of AppRiver Email Security »
Anonymous User
CEO at a financial services firm
Technical support is very good.
Read full review of AppRiver Email Archiving »

Review 1 of 3

Technical Support

No Data Available

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