Compare SAP vs Zix

SAP

Based on 1541 reviews.

Zix

Based on 1 review.

Sample Customers

ZixOne

FNBC Bank, FSBB, First United Security Bank, Third Coast Bank

Popular Solutions

SAP S/4HANA

64 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

16 reviews

Webroot Advanced Email Encryption powered by Zix

0 reviews

Top Industries

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Educational Organization

Financial Services Firm

17%

Computer Software Company

13%

Legal Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
I worked with SAP BW4HANA, creating Web Intelligence reports using BEx queries. I am a BW consultant with 14 years of...
Read full review of SAP BW4HANA »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
For SAP HANA, my first project involved migrating from SAP HANA to BW due to cost concerns. The client requested...
Read full review of SAP HANA »

Review 1 of 5

John Zupancic
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Zix Email Message Privacy is used for mail threat protection. We are a reseller; we sell it to customers, but only...
Read full review of Webroot Advanced Email Encryption powered by Zix »

Review 1 of 1

Customer Service

GagandeepSingh3
Principal Engineer at a tech services company
The customer service and support are okay. But, I don't see improvement coming in, as I think the company will start...
Read full review of SAP Adaptive Server Enterprise »
Hatem Mohamed Nageeb Salama
Senior Sales and Presales Director at a tech services company
The SAP technical support is very poor. We don't rely on SAP support; we always rely on the partner. They hire very...
Read full review of SAP Business One »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at Dangote Industries Limited
For technical support, we recruited a lot of guys who have experience with SAP. We also have support for users....
Read full review of SAP S/4HANA »
Madhava Pemmaraju
Practice Head at Panfish
The technical support needs to improve.
Read full review of SAP S/4HANA »
Segun Oyeleke
SAP HANA Developer at a educational organization
SAP's technical support is average. Opening a ticket usually resolves issues, and depending on the support level,...
Read full review of SAP Analytics Cloud »
Asim Nilose
COO at INDIBA
I rate the technical support a seven out of ten.
Read full review of SAP Business One »
Jayesh Bhandari
Group IT Head at Ashapura Minechem Ltd
For technical support, we are dependent on the consultants only.
Read full review of SAP S/4HANA »
Abbas Khan
Practice Lead - Technology Consulting at HCC - Technology & Advisory
Most of our issues are resolved at our partner support level, there are very few issues that we need to contact the...
Read full review of SAP Business One »
Prashan Thilakawardena
SAP MM Consultant at Applexus Technologies Inc.
The customer service and support are fast. SAP addressed my tickets quite quickly.
Read full review of SAP S/4HANA »
Anonymous User
Owner at a tech services company
Customer Service: Very goodTechnical Support: Very good
Read full review of SAP ERP »
Yen Dang
SAP Success Factors Team Lead at a tech services company
One thing I love about SuccessFactors is the SAP Cloud support. They are free. It's not like other SAP products that...
Read full review of SAP SuccessFactors »
VikasMheoe
Manager, ERP Deployment at a wholesaler/distributor
I contacted support once. The team answered my query. I am satisfied with the response. I rate the support an eight...
Read full review of SAP Signavio Process Manager »
Anonymous User
Information Technology Infrastructure Manager at a comms service provider
We have used the technical support team once, and their service was very good.
Read full review of SAP NetWeaver »
Anonymous User
Assistant Athletic Business Manager at a healthcare company
Similarly, any requests for technical support are not issued or run through me, so I don’t hear about its effectiveness.
Read full review of SAP Ariba Procurement »
Anonymous User
Manager, Robotics & Automation Systems at a manufacturing company
SAP ERP's technical support takes a lot of time when it comes to handling errors and debugging errors. The...
Read full review of SAP ERP »
Anonymous User
Central Procurement Head at a manufacturing company
We have our internal IT team. So, I have not got any technical support, I would rate it a zero.
Read full review of SAP Ariba Procurement »
Anonymous User
Consultant BI at a tech vendor
I rate them 9/10. Very good and very fast support from SAP.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Thomas Kuhn
Head of CoE Process Management at a healthcare company
We are very happy with the technical support. They are fast and the team is competent.
Read full review of SAP Signavio Process Manager »
TimReule
Process Manager at a wholesaler/distributor
To this point, I think that we have only had one real problem. It was with the Single sign-On, and it worked almost...
Read full review of SAP Signavio Process Manager »
Anonymous User
Engagement Manager at a computer software company
I didn't have any experience with them because we had an internal IT team that used to support us. They might have...
Read full review of SAP SuccessFactors »
AtulimaDixit
Supply Team Engineer at Micron Technology
SAP HANA's technical support is pretty good.
Read full review of SAP HANA »
Anonymous User
Head Of Information Technology at Kasapreko
Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support.
Read full review of SAP Business One »
Anonymous User
Assistant to the President at a non-profit
Customer Service: It's lousy. Technical Support: It's lousy.
Read full review of SAP Concur »
Anonymous User
Manager at a consumer goods company
The technical support for general issues gives us a good response, but for certain critical issues, it can takes four...
Read full review of SAP BusinessObjects Business Intelligence Platform »
VINCENTWU
Project Manager at Inventec
We receive technical support from a third party. Their service is rated a ten out of ten.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Sr. Manager IT at a consumer goods company
I've experienced both the functional side and the technical side. They are good, I have explored a few things about...
Read full review of SAP ERP »
Peter Vlekkekn
Team leader and Data / Information Architect at a tech services company
We've never contacted SAP's technical support. I don't have any direct experience with them.
Read full review of SAP PowerDesigner »
Anonymous User
SAP BW/BOBJ Solution Architect/Developer/Administrator at a non-tech company
SAP has been providing support that we need based on the severity of issue that we face. Sometime, it is not the way...
Read full review of SAP Business Warehouse »
Anonymous User
Sap Hcm/Success Factors Consultant at a tech services company
Technical support is very good for things that are not urgent. When urgent problems occur, they are not handled very...
Read full review of SAP SuccessFactors »
JanBergman
Team Leader Business Process Management at Laepple AG
The Signavio technical support is excellent.
Read full review of SAP Signavio Process Manager »

Review 1 of 30

John Zupancic
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Technical support is not as good as it used to be. They were fantastic when they were just AppRiver. They're not...
Read full review of Webroot Advanced Email Encryption powered by Zix »

Review 1 of 1

Technical Support

No Data Available

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