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SAP vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
SAP
Based on 1527 reviews.
Zendesk
Based on 71 reviews.
Sample Customers
SAP BusinessObjects Business Intelligence Platform
SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
SAP Analytics Cloud
Live Oak Bank
SAP Analytics Hub
STIB-MIVB
SAP Crystal Reports
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
SAP CRM
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
SAP Sales Cloud
Medtronic, Day & Zimmerman, Harlequin Sales Corp, Mohawk Industries, German Football Association, Nebraska Book Company Inc., Goodwill Industries San Joaquin Valley Inc., Skullcandy, ContiTech AG
SAP Service Cloud
INICOM, Dulux
Zendesk
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Manufacturing Company
12%
Computer Software Company
11%
Educational Organization
10%
Financial Services Firm
9%
Computer Software Company
24%
Educational Organization
9%
Financial Services Firm
8%
Manufacturing Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 3
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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