Coming October 25: PeerSpot Awards will be announced! Learn more

SAP vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
SAP
Based on 899 reviews.
Zendesk
Based on 63 reviews.
Sample Customers
SAP BusinessObjects Business Intelligence Platform
SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
SAP Analytics Cloud
Live Oak Bank
SAP Analytics Hub
STIB-MIVB
SAP Crystal Reports
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
SAP CRM
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
SAP Sales Cloud
Medtronic, Day & Zimmerman, Harlequin Sales Corp, Mohawk Industries, German Football Association, Nebraska Book Company Inc., Goodwill Industries San Joaquin Valley Inc., Skullcandy, ContiTech AG
SAP Business Communications Manager
Kaeser Kompressoren
SAP Service Cloud
INICOM, Dulux
Zendesk Explore
Cape Union Mart
Zendesk Sell
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Zendesk Talk
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Zendesk Support
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Comms Service Provider
21%
Computer Software Company
20%
Manufacturing Company
7%
Energy/Utilities Company
6%
Comms Service Provider
24%
Computer Software Company
20%
Government
8%
University
4%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.