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SAP vs SugarCRM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
SAP
Based on 1676 reviews.
SugarCRM
Based on 12 reviews.
Latest Research
Overview
Information Not Available
SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management system that is available in both open-source and commercial open-source applications. In February 2014, SugarCRM announced that they would no longer be releasing new open source versions of their Community Edition application and this would now be a bug fix only application.
Sample Customers
SAP BusinessObjects Business Intelligence
SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
SAP Business Data Cloud
Ericsson, Vodafone, Google, Team Liquid, Ryder Cup, Accenture
SAP CRM
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
SAP Sales Cloud
Medtronic, Day & Zimmerman, Harlequin Sales Corp, Mohawk Industries, German Football Association, Nebraska Book Company Inc., Goodwill Industries San Joaquin Valley Inc., Skullcandy, ContiTech AG
SAP Service Cloud
INICOM, Dulux
SAP Marketing Cloud
PT XL Axiata Tbk, Lenovo, Molson Coors Brewing Company, Sailing Team Germany, CHIO Aachen, Danone, Evoshield, Mohawk Industries, FC Bayern Munchen AG, D. SWAROVSKI KG, WeissBeerger, Groupe SAMSE, Cox Communications Inc.
SugarCRM Platform
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Popular Solutions
Top Industries
Manufacturing Company
12%
Financial Services Firm
9%
Construction Company
7%
Comms Service Provider
7%
Construction Company
18%
Financial Services Firm
17%
Engineering Company
8%
Manufacturing Company
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 1
Customer Service
Review 1 of 30
Review 1 of 5
Technical Support
No Data Available
No Data Available
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