Compare Rohde & Schwarz vs WatchGuard

Rohde & Schwarz

Based on 16 reviews.

WatchGuard

Based on 229 reviews.

Sample Customers

WatchGuard Firebox

Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence

Popular Solutions

Rohde & Schwarz Oscilloscopes

1 reviews

LANCOM Management Cloud

1 reviews

1 reviews

25 reviews

9 reviews

0 reviews

Top Industries

Manufacturing Company

15%

Comms Service Provider

10%

Government

Outsourcing Company

Comms Service Provider

12%

Outsourcing Company

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

WimRoelands
Owner at De Wifi Expert
We are resellers and platinum partners from LANCOM Systems. My customers' main use cases for LANCOM Management Cloud...
Read full review of LANCOM Management Cloud »
Sales Harrison
Works at Harrison Laboratories Inc
My main use case for Rohde & Schwarz Oscilloscopes is electronic design work. A quick specific example of an...
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Managing Director at a tech services company
We used LANCOM SD-WAN in both a retail setting, where it was being tested, and in a school environment. My colleague...
Read full review of LANCOM SD-WAN »
SeydouSidibe
General Manager at 3R Technologie
One of our customers needed to publish a web application. Since the customer had a platform that included a Hyper-V...
Read full review of R&S Web Application Firewall (DenyAll) »

Review 1 of 4

Abhishek Saini
Professional Services Engineer at Next7 IT
My primary use case for WatchGuard Firebox has been network security management and secure connectivity for client...
Read full review of WatchGuard Firebox »
Michael-Foster
Head of IT at Bulkhaul Limited
We use ThreatSync+ NDR for both network monitoring and detection and response.
Read full review of ThreatSync NDR »
Petri Alhainen
Administrator at Sulbana Oy
I'm talking about WatchGuard EPDR, which is endpoint protection. I try to remember if we have them in our system, and...
Read full review of WatchGuard EPDR »
Anonymous User
IT System Support Administrator at a non-profit
We use WatchGuard Secure Wi-Fi because we have used different tools as well, like Ubiquiti. The complexity of...
Read full review of WatchGuard Secure Wi‑Fi »

Review 1 of 4

Customer Service

WimRoelands
Owner at De Wifi Expert
The support is great because we have platinum support. There are different tiers of support: bronze partner, silver...
Read full review of LANCOM Management Cloud »
Anonymous User
Managing Director at a tech services company
Customer service is excellent in the EU with high ratings. However, in other time zones, support is less than ideal...
Read full review of LANCOM SD-WAN »
Brandon Jiao
Staff Transceiver Engineer at Xilinx, Inc.
The technical support is really good. In the very beginning, we had some problem with their Ecal because of the...
Read full review of Rohde & Schwarz Oscilloscopes »
Padamanabh Deshmukh
Hardware Engineer at Cisco Systems, Inc.
I haven't been in contact with the technical support or vendor.
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Design Engineer at Xilinx, Inc.
I have been very satisfied with their customer support. I know quite a few application engineers from Rohde & Schwarz...
Read full review of Rohde & Schwarz Oscilloscopes »
Arnav Shah
Hardware Engineer at a tech company
The technical support is good. They are pretty responsive. We usually contact them by e-mail and they respond quite...
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Works at a tech vendor
We haven't really contacted support, but if we did we would go through the rep or the distributor.
Read full review of Rohde & Schwarz Oscilloscopes »
Sales Harrison
Works at Harrison Laboratories Inc
I don't know if customer support is that great. I only called one time because a probe broke and I think they took...
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Firmware Engineer at a tech vendor
Their support is strong and timely.
Read full review of Rohde & Schwarz Oscilloscopes »
EricWeber
Signal Integrity Engineer at starkey laboratories
I haven't used their technical support.
Read full review of Rohde & Schwarz Oscilloscopes »
Alan Martin
Power Integrity Lead at Elton Designs
The technical support is very good. It is just a phone call, and I always get a prompt response.
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
CEO at a manufacturing company
If we need technical support, we just call them.
Read full review of Rohde & Schwarz Oscilloscopes »
George Brown
Sr Electrical Engineer at TVH
Technical support is fair because I use front panel more than I use programming. Most of tech support doesn't use...
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
HW Eng. at a tech company
There was technical support, there was no problem with that. There were tutorials. We also had people in Israel who...
Read full review of Rohde & Schwarz Oscilloscopes »

Review 1 of 14

Gianluca Vinci
Owner at SharkTech Systems Engineering
We have had a good experience with customer service and support. I rate them a nine out of ten because they are very...
Read full review of WatchGuard Firebox »
ScottEastman
Project Consultant at SEVERN HOSPICE LIMITED
Technical support is good. They are helpful and responsive.
Read full review of WatchGuard Firebox »
Petri Alhainen
Administrator at Sulbana Oy
The customer service and support team was good.
Read full review of WatchGuard Firebox »
Ronald Lewis
IT Manager at Invest Barbados
There is a time difference when I have tried to receive support causing some challenges. I rate the support from...
Read full review of WatchGuard Firebox »
Ícaro Lira
Network Administrator at SuporteOne
Support is very good.
Read full review of WatchGuard AuthPoint MFA »
Michael-Foster
Head of IT at Bulkhaul Limited
Our experience with our partner has been positive. We primarily used the partner to purchase the product, as most...
Read full review of ThreatSync NDR »
Anonymous User
Third Line Engineer at a tech services company
Customer Service: Great customer service with fast response. Technical Support: They have good technical knowledge.
Read full review of WatchGuard XTM [EOL] »
Anonymous User
IT Security & Data Protection Manager at a healthcare company
The support from Panda Security Adaptive Defense could improve. They are not the most efficient. I rate the support a...
Read full review of WatchGuard EPDR »
Anonymous User
Senior Support Engineer at Port-IT B.V.
We have used technical support for WatchGuard many times and overall, we are satisfied with it. They are always...
Read full review of WatchGuard XTM [EOL] »
RainerAlbrecht
General Manager at Gemakom
We've used technical support very rarely - reaction time is somewhere between two to four hours by email. You need a...
Read full review of WatchGuard AuthPoint MFA »
Pedro Soteras
CEO at ajuntament del Prat
The communication with WatchGuard is done through our provider, who are their partners. We have had some problems...
Read full review of WatchGuard Firebox »
Norlia Jalani
Section Head, Information Technology at a transportation company
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance...
Read full review of WatchGuard EPDR »
Stefan Bryskhe
CTO at Gandalf
I rate Panda support nine out of 10. It used to be a 10, but support is a little more difficult since they were...
Read full review of WatchGuard EPDR »
Youri Hart
Managing Director at Port-IT BV
We use this solution because they have a very good support team. They are very knowledgeable about ways of...
Read full review of WatchGuard Firebox »
Jason Markle
IT Director at a healthcare company
I've only had to use their technical support twice in quite a few years, so it would be hard for me to rate. But they...
Read full review of WatchGuard Firebox »
Anonymous User
Partner & Head of IT Strategy at a computer software company
I haven't interacted with them myself, but my colleagues state that their support line is good.
Read full review of WatchGuard Firebox »
Anonymous User
Information Technology Support Specialist at a financial services firm
We had an issue once where a PC didn't allow us to install the software. There was some conflict with the other...
Read full review of WatchGuard EPDR »
Vatsal-Shah
Assistant Technical Manager at Bluefive Technologies (P) Ltd.
I haven't used their support.
Read full review of WatchGuard Firebox »
Anonymous User
Systems Engineer at a tech services company
Customer Service: It's perfect. Technical Support: It's excellent.
Read full review of WatchGuard XTM [EOL] »
RedieRamos
Cloud Solutions Architect at a tech services company
I have not contacted technical support by telephone or email. When I have run into problems, I just performed a...
Read full review of WatchGuard EPDR »
Anonymous User
Systems Engineer at a tech services company
They provide very good support. I am definitely satisfied with their support.
Read full review of WatchGuard Firebox »
Anonymous User
General Manager- IT & Automation - Serum at a pharma/biotech company
Technical support with WatchGuard XTM is handled by my team.
Read full review of WatchGuard XTM [EOL] »
Marlon Sealey
I.T. Co-ordinator at National Lotteries Control Board
We used the technical support once, when we had some issues with employees trying to access legitimate sites. That is...
Read full review of WatchGuard Firebox »
FlorianBUIS
Infrastructure Administrator at CFA-INSTA
The support is good but we've had some difficult situations because not everyone in support is good when it comes to...
Read full review of WatchGuard Firebox »
Kenneth Conklin
Owner at a tech services company
Excellent, although I have very little involvement with technical support, but when I did use technical support, the...
Read full review of WatchGuard XTM [EOL] »
Anonymous User
IT Manager at a financial services firm
Technical support needs more people who have good technical skills and knowledge instead of just sharing...
Read full review of WatchGuard AuthPoint MFA »
Anonymous User
IT Manager at a engineering company
I don't think I have used WatchGuard's technical support. If I did, it might have been once. I haven't really needed...
Read full review of WatchGuard Firebox »
Anonymous User
Network & Voice Engineer at a tech services company
Customer Service: I was satisfied, but I need a quick response instead of the given SLA of four hours. Technical...
Read full review of WatchGuard XTM [EOL] »
Anonymous User
President at a tech consulting company
Professional grade support: They are really knowledgeable.
Read full review of WatchGuard XTM [EOL] »
Victor Massey
Solution Architect at Simvicitsolutions
The support team is very knowledgeable. When I call support, they send articles that can be referenced. Usually,...
Read full review of WatchGuard EPDR »

Review 1 of 30

Technical Support

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