Compare Rohde & Schwarz vs WatchGuard

Rohde & Schwarz

Based on 15 reviews.

WatchGuard

Based on 217 reviews.

Sample Customers

WatchGuard Firebox

Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence

Popular Solutions

Rohde & Schwarz Oscilloscopes

0 reviews

LANCOM Management Cloud

1 reviews

1 reviews

22 reviews

11 reviews

0 reviews

Top Industries

Manufacturing Company

14%

Comms Service Provider

10%

Government

Computer Software Company

Comms Service Provider

12%

Computer Software Company

10%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

WimRoelands
Owner at De Wifi Expert
We are resellers and platinum partners from LANCOM Systems. My customers' main use cases for LANCOM Management Cloud...
Read full review of LANCOM Management Cloud »
Anonymous User
Managing Director at a tech services company
We used LANCOM SD-WAN in both a retail setting, where it was being tested, and in a school environment. My colleague...
Read full review of LANCOM SD-WAN »
SeydouSidibe
General Manager at 3R Technologie
One of our customers needed to publish a web application. Since the customer had a platform that included a Hyper-V...
Read full review of R&S Web Application Firewall (DenyAll) »

Review 1 of 3

Michael-Foster
Head of IT at Bulkhaul Limited
We use ThreatSync+ NDR for both network monitoring and detection and response.
Read full review of ThreatSync NDR »
Pedro Soteras
CEO at ajuntament del Prat
WatchGuard Firebox is configured as a perimetral firewall across all our locations. We have two sites that are...
Read full review of WatchGuard Firebox »
Norlia Jalani
Section Head, Information Technology at a transportation company
We are using endpoint solutions such as Panda Adaptive Defense 360, but currently we are using Panda. We are using it...
Read full review of WatchGuard EPDR »
Anonymous User
IT System Support Administrator at a non-profit
We use WatchGuard Secure Wi-Fi because we have used different tools as well, like Ubiquiti. The complexity of...
Read full review of WatchGuard Secure Wi‑Fi »

Review 1 of 4

Customer Service

WimRoelands
Owner at De Wifi Expert
The support is great because we have platinum support. There are different tiers of support: bronze partner, silver...
Read full review of LANCOM Management Cloud »
Anonymous User
CEO at a manufacturing company
If we need technical support, we just call them.
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Works at a tech vendor
We haven't really contacted support, but if we did we would go through the rep or the distributor.
Read full review of Rohde & Schwarz Oscilloscopes »
George Brown
Sr Electrical Engineer at TVH
Technical support is fair because I use front panel more than I use programming. Most of tech support doesn't use...
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Firmware Engineer at a tech vendor
Their support is strong and timely.
Read full review of Rohde & Schwarz Oscilloscopes »
Arnav Shah
Hardware Engineer at a tech company
The technical support is good. They are pretty responsive. We usually contact them by e-mail and they respond quite...
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Managing Director at a tech services company
Customer service is excellent in the EU with high ratings. However, in other time zones, support is less than ideal...
Read full review of LANCOM SD-WAN »
Anonymous User
HW Eng. at a tech company
There was technical support, there was no problem with that. There were tutorials. We also had people in Israel who...
Read full review of Rohde & Schwarz Oscilloscopes »
EricWeber
Signal Integrity Engineer at starkey laboratories
I haven't used their technical support.
Read full review of Rohde & Schwarz Oscilloscopes »
Alan Martin
Power Integrity Lead at Elton Designs
The technical support is very good. It is just a phone call, and I always get a prompt response.
Read full review of Rohde & Schwarz Oscilloscopes »
Padamanabh Deshmukh
Hardware Engineer at Cisco Systems, Inc.
I haven't been in contact with the technical support or vendor.
Read full review of Rohde & Schwarz Oscilloscopes »
Brandon Jiao
Staff Transceiver Engineer at Xilinx, Inc.
The technical support is really good. In the very beginning, we had some problem with their Ecal because of the...
Read full review of Rohde & Schwarz Oscilloscopes »
Anonymous User
Design Engineer at Xilinx, Inc.
I have been very satisfied with their customer support. I know quite a few application engineers from Rohde & Schwarz...
Read full review of Rohde & Schwarz Oscilloscopes »

Review 1 of 13

Petri Alhainen
Administrator at a manufacturing company
I don't think I need any technical support from the website, as it is a basic product. You just plug it in where you...
Read full review of WatchGuard Firebox »
ANGEL CHALJUB
General Manager at CSTISA
Their technical support is very good. I would rate them a ten out of ten.
Read full review of WatchGuard Firebox »
Christoph Schmalisch
IT Datenbankprogrammierer at Schmalisch IT & Cloud Lösungen
Their support is good. They have a very responsive hotline.
Read full review of WatchGuard EPDR »
ScottEastman
Project Consultant at SEVERN HOSPICE LIMITED
Technical support is good. They are helpful and responsive.
Read full review of WatchGuard Firebox »
Luca Toni
IT Security and Privacy at AD2000 Srl
The support is great and specialized.
Read full review of WatchGuard Firebox »
Syed Pasha
Senior Network Consultant at NETOPS
My experience with WatchGuard's technical support has been that it was hard to get them on the call initially....
Read full review of WatchGuard Firebox »
Nadeem Abdulla
Assistant Manager IT Infrastructure at a manufacturing company
WatchGuard's technical support is okay, but they could do more to push knowledge so the customer could solve their...
Read full review of WatchGuard Firebox »
Mauro Ferreira
Director of Information Technology at MFAL LDA
The solution’s technical support team is very good. We have always received quick responses from the support team.
Read full review of WatchGuard Firebox »
Anonymous User
IT at a manufacturing company
IN China, the company doesn't really have any presence and so there isn't really technical support we can connect...
Read full review of WatchGuard Firebox »
Anonymous User
Chief Information Technology Officer / Head Emel at a government
My company contacted the solution's technical support regarding the services, especially when we had some new...
Read full review of WatchGuard Firebox »
Anonymous User
Manager
We get good support. It can take a bit longer only in the case of a specific problem that even they are not aware of,...
Read full review of WatchGuard Firebox »
Scott Eastman
Project Consultant at SysGroup PLC
I have contacted their technical support and they were very, very good.
Read full review of WatchGuard Firebox »
Anonymous User
I.T. Manager at a construction company
I haven't had to use their technical support in about seven years.
Read full review of WatchGuard Firebox »
Anonymous User
Network Administrator at a financial services firm
Customer Service: 7-8/10. Technical Support: 7-8/10 and I've yet to have an issue go unresolved.
Read full review of WatchGuard XTM [EOL] »
Mohamed Y Ahmed
Technical & Pre-Sales Manager at GateLock
The support for this solution is very good.
Read full review of WatchGuard AuthPoint MFA »
Greg Selby
Network Engineer at VANDERBURGH COUNTY WORK-RELEASE JOBS PROGRAM
Their technical support is good. Honestly, I haven't had to call them in five or six years.
Read full review of WatchGuard Firebox »
Anonymous User
systeembeheerder at a manufacturing company
Good.
Read full review of WatchGuard XTM [EOL] »
Anonymous User
ICT Manager at a engineering company
A nine out of 10.
Read full review of WatchGuard EPDR »
Paal
CFO at a tech vendor
The few times we have contacted Watchguard. They reply promptly without delays.
Read full review of WatchGuard Firebox »
John Rhines
Network Administrator at ADVANCED SOFTWARE DESIGNS
I haven't had to use technical support very often, but when I have they've been great.
Read full review of WatchGuard Firebox »
Anonymous User
IT Manager at a financial services firm
Technical support needs more people who have good technical skills and knowledge instead of just sharing...
Read full review of WatchGuard AuthPoint MFA »
Anonymous User
Senior Systems Engineer at a financial services firm
Customer Service: Customer service has provided accurate and timely responses. If they do not have the specific...
Read full review of WatchGuard XTM [EOL] »
Anonymous User
IT Manager at a financial services firm
The level of support from WatchGuard is not as good as what we get from Cisco and other vendors. The response time is...
Read full review of WatchGuard Firebox »
Anonymous User
Managing Director (BsC Computer Science) at Bontle ICT Solutions
Technical support is always available and I work with them a lot. They are excellent.
Read full review of WatchGuard EPDR »
Thomas Zhang
IT Director at a financial services firm
7/10
Read full review of WatchGuard XTM [EOL] »
Anonymous User
COO/CTO at a pharma/biotech company
Yes, I had a positive experience with tech support.
Read full review of WatchGuard Firebox »
Scott Eastman
Project Consultant at SysGroup PLC
The technical support is good from WatchGuard Firebox.
Read full review of WatchGuard Firebox »
JimWarren
IT Manager at Horizon Forest Products LP
The customer service is good. If we have an occasional issue there are helpful. They help us resolve problems....
Read full review of WatchGuard Firebox »
Michael-Angelo Francis
Senior IT Tech at PCSL
I have a couple of open cases right now as I explore the full potential of WatchGuard solutions and how they can help...
Read full review of WatchGuard AuthPoint MFA »
PedroSoteras
Digital Solution Designer at Accenture
The technical support of WatchGuard Threat Detection and Response is generally helpful. We have had two issues...
Read full review of WatchGuard Firebox »

Review 1 of 30

Technical Support

No Data Available

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