Compare Qt Group vs Worksoft

Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines

Popular Solutions

Qt Squish

4 reviews

froglogic Coco Code Coverage

0 reviews

Worksoft Certify

17 reviews

Top Industries

Manufacturing Company

20%

Financial Services Firm

Computer Software Company

Healthcare Company

Manufacturing Company

13%

Construction Company

Energy/Utilities Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Luc Vangrunderbeeck
Software Test Engineer at Infrabel
I am not really using the solution during development, however, for regression and automatic regression tests, I am...
Read full review of Qt Squish »
AnirbanSarkar
Head - Solution Management Group at Meteonic Innovation Pvt. Ltd.
froglogic Coco Code Coverage is a code coverage tool. If you have some unit test cases already written by your team,...
Read full review of froglogic Coco Code Coverage »

Review 1 of 2

Muddisetty Arun Kumar
WorkSoft Certified Automation Engineer at Qualesce
Our main use case of Worksoft Certify is to automate front-end web application testing. The standout feature is the...
Read full review of Worksoft Certify »

Review 1 of 1

Customer Service

Luc Vangrunderbeeck
Software Test Engineer at Infrabel
Support isn't always helpful. I sometimes need to find solutions myself.
Read full review of Qt Squish »
AnirbanSarkar
Head - Solution Management Group at Meteonic Innovation Pvt. Ltd.
The Technical support of froglogic Squish is excellent. I'm a part of that team directly, and I can tell you that...
Read full review of Qt Squish »
Anonymous User
Software Tester & SQA at a manufacturing company
I had several emails exchanges with the Squish support department. They know their product, and indeed they can...
Read full review of Qt Squish »
Anonymous User
Software Developer at Global Graphics Software
Customer service at froglogic is very good. They answered most support emails within about an hour. They were also...
Read full review of Qt Squish »
Sumantha Chandrashekar
Project Engineer at a tech services company
It's 7/0 - they're good a providing fixes and patches, but the video support is expensive.
Read full review of Qt Squish »
Sivanesh Waran
Sr. Software Solution Engineer at Meteonic Innovation Pvt Ltd at Meteonic Innovation Pvt. Ltd.
Customer support of Squish will work out of the box. Squish's support team will give you the best technical support...
Read full review of Qt Squish »
Anonymous User
Associate - Projects at a tech services company
Customer Service: 10/10 Technical Support: 10/10
Read full review of Qt Squish »
Anonymous User
Expert in Test Automation at a tech vendor
It high rate as they really do their best. For example, they sent me a new package with fixed build within a two to...
Read full review of Qt Squish »
Wesley Stupar
Contract Programmer at a non-profit
Customer Service: Customer Service was always timely responsive and competent Technical Support: I did not have an...
Read full review of Qt Squish »
Anonymous User
Product Specialist at a tech services company
Customer support was good. They work out of the box and are willing to add a new feature if we say and if it is...
Read full review of Qt Squish »
HagenSturm
Test Automation Specialist at a pharma/biotech company
The technical support services are quite fast and effective.
Read full review of Qt Squish »
Anonymous User
Software Engineer at a tech services company
Customer Service: Great ! It is not cheap, but they are quick in providing you assistance, creating a patch or noting...
Read full review of Qt Squish »
Mikkel Løvgreen
Software Engineer at Ambu GmbH
Our experience with support has been mostly negative. We haven't received useful answers from the support team,...
Read full review of Qt Squish »

Review 1 of 13

Susree Mohanty
Senior Test Automation Architect at Capgemini
The technical support for Worksoft Certify was really impressive. It was really good. We needed to create new...
Read full review of Worksoft Certify »
Aditya Chakradhar Nanduri
Sr Test Automation Architect at a tech services company
As an architect, I have to compare the support to other automation tools, there are some free tools, such as...
Read full review of Worksoft Certify »
Shailesh-Parkhe
Manager-Projects at Cognizant
While having a partner with dedicated support can help in critical situations, as a customer, the overall support...
Read full review of Worksoft Certify »
Tejaswini Toche
Application Development Manager at a financial services firm
For any issues, we have to go to the Certify support team. They have a customer portal, and you just need to raise a...
Read full review of Worksoft Certify »
Sabbani Tharun
Automation Consultant at a consultancy
Most of the things would be handed over by my lead when it comes to contacting the technical support or customer...
Read full review of Worksoft Certify »
Romit Modi
Senior Analyst - Automation Testing at Johnson Controls, Inc.
In terms of support, I would rate them ten out of ten because they continuously follow up with us. They set up...
Read full review of Worksoft Certify »
Muddisetty Arun Kumar
WorkSoft Certified Automation Engineer at Qualesce
My experience with the technical support and customer service teams has been limited. I would rate the technical...
Read full review of Worksoft Certify »
Harshit BR
Technical Lead at a tech services company
Their support is excellent. When you raise a ticket, within a day, you get the solution. If they're not able to...
Read full review of Worksoft Certify »
Prithviraj Singar
Senior Analyst at Accenture
On a scale of one to ten, I would rate the tech support or customer service team of Worksoft an eight.
Read full review of Worksoft Certify »
Srabanti Pramanik
Project Manager at a tech services company
I would rate their technical support a nine out ten. I am satisfied with it.
Read full review of Worksoft Certify »
ConfigOwner8723
Configuration Owner at a manufacturing company
If you have any issues, cases, or discussion, you can go on the Community portal and ask from there. They have people...
Read full review of Worksoft Certify »
Euronica Olivier
Quality Assurance Manager at CHEP
Their technical support works with us, which is good. Working with them has been a collaborative process.
Read full review of Worksoft Certify »
Varun Srinivasa Murthy
IT Solutions Analyst at a manufacturing company
Customer Service: Customer service is 4.5 out of 5. Technical Support: Technical support is 4.5 out of 5.
Read full review of Worksoft Certify »
Anonymous User
SAP QA Manager at a manufacturing company
We use their enterprise-level support and it pays out. We mostly use it for tricky situations. We often talk with 3rd...
Read full review of Worksoft Certify »
Anonymous User
Global Testing Solution Lead at a consumer goods company
Our experience has not been good. There are no SLA's for issue resolution which is an issue for a large enterprise...
Read full review of Worksoft Certify »
Anonymous User
Senior Manager, QA & Testing at a mining and metals company
We have not used Worksoft’s technical support so far. We have been in “project mode” and received direct support from...
Read full review of Worksoft Certify »
Anonymous User
IT Automation Specialist at a energy/utilities company
The technical support is very good. They are very responsive. When we have created tickets with them, there is...
Read full review of Worksoft Certify »
Piyush Lohana
SQA Test Automation Lead at Brambles
I would rate the technical support as a seven out of ten. There is a delay in time zones when we reach out to them....
Read full review of Worksoft Certify »
Anonymous User
SAP Business Process Consultant at a logistics company
Excellent. They always went above and beyond to timely support our needs
Read full review of Worksoft Certify »
Anonymous User
Automation Test Specialist at Lennox International
The technical support is pretty good. However, their first response is usually late. Once they start responding, it...
Read full review of Worksoft Certify »
Divya Nayak
Team Leader at SOAIS
The technical support is very good. They are helpful and provide solutions on time and very quickly.
Read full review of Worksoft Certify »
Anonymous User
Senior Consultant at a tech consulting company
I rate Worksoft support five out of 10. They have some general issues that they're they're not testing, but when we...
Read full review of Worksoft Certify »
Heather Whitfield
IT Program Manager at Applied Materials
I am aware that they have some challenges with some of their support resources, especially offshore which is very...
Read full review of Worksoft Certify »
Anonymous User
Global ERP Test Manager at a manufacturing company
The technical support is pretty responsive. We haven't had many issues with it. When we were doing an investigation...
Read full review of Worksoft Certify »
Anonymous User
Software Engineer at a tech services company
I would give the technical support a 3/5 rating.
Read full review of Worksoft Certify »
Anonymous User
Senior Analyst at a consumer goods company
The level of technical support depends on the engineer who comes to the call. I'm not really happy with it. I want to...
Read full review of Worksoft Certify »
Anonymous User
QA Test Lead at a tech company
The technical support is great. It is very fast with a friendly response. Everything from the initial install to...
Read full review of Worksoft Certify »
Anonymous User
System Engineer at a transportation company
Worksoft technical support is pretty good. A few times where we upgraded, our team members communicated everything to...
Read full review of Worksoft Certify »
Ravikumar Horatti
Associate Project Manager at Bosch
Sometimes, the support engineers will be unaware of the solution for which a support case has been raised. Their...
Read full review of Worksoft Certify »
Anonymous User
IT Quality Assurance Manager at a manufacturing company
They struggle to provide an accurate solution.
Read full review of Worksoft Certify »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.