Compare Qt Group vs Worksoft

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Popular Solutions

Qt Squish

4 reviews

froglogic Coco Code Coverage

0 reviews

Worksoft Certify

14 reviews

Top Industries

Manufacturing Company

22%

Computer Software Company

Healthcare Company

Comms Service Provider

Manufacturing Company

15%

Retailer

Energy/Utilities Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Luc Vangrunderbeeck
Software Test Engineer at Infrabel
I am not really using the solution during development, however, for regression and automatic regression tests, I am...
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AnirbanSarkar
Head - Solution Management Group at Meteonic Innovation Pvt. Ltd.
froglogic Coco Code Coverage is a code coverage tool. If you have some unit test cases already written by your team,...
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Review 1 of 2

Muddisetty Arun Kumar
WorkSoft Certified Automation Engineer at Qualesce
Our main use case of Worksoft Certify is to automate front-end web application testing. The standout feature is the...
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Review 1 of 1

Customer Service

Luc Vangrunderbeeck
Software Test Engineer at Infrabel
Support isn't always helpful. I sometimes need to find solutions myself.
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AnirbanSarkar
Head - Solution Management Group at Meteonic Innovation Pvt. Ltd.
The Technical support of froglogic Squish is excellent. I'm a part of that team directly, and I can tell you that...
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Anonymous User
Product Specialist at a tech services company
Customer support was good. They work out of the box and are willing to add a new feature if we say and if it is...
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Anonymous User
Software Developer at Global Graphics Software
Customer service at froglogic is very good. They answered most support emails within about an hour. They were also...
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Anonymous User
Associate - Projects at a tech services company
Customer Service: 10/10 Technical Support: 10/10
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Anonymous User
Software Tester & SQA at a manufacturing company
I had several emails exchanges with the Squish support department. They know their product, and indeed they can...
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Wesley Stupar
Contract Programmer at a non-profit
Customer Service: Customer Service was always timely responsive and competent Technical Support: I did not have an...
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Anonymous User
Expert in Test Automation at a tech vendor
It high rate as they really do their best. For example, they sent me a new package with fixed build within a two to...
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HagenSturm
Test Automation Specialist at a pharma/biotech company
The technical support services are quite fast and effective.
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Anonymous User
Software Engineer at a tech services company
Customer Service: Great ! It is not cheap, but they are quick in providing you assistance, creating a patch or noting...
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Sivanesh Waran
Sr. Software Solution Engineer at Meteonic Innovation Pvt Ltd at Meteonic Innovation Pvt. Ltd.
Customer support of Squish will work out of the box. Squish's support team will give you the best technical support...
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Sumantha Chandrashekar
Project Engineer at a tech services company
It's 7/0 - they're good a providing fixes and patches, but the video support is expensive.
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Mikkel Løvgreen
Software Engineer at Ambu GmbH
Our experience with support has been mostly negative. We haven't received useful answers from the support team,...
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Review 1 of 13

Priyanka-Agarwal
Quality Assurance Project Manager at Accenture
Worksoft provides good technical support. They've helped us resolve issues numerous times. It's wonderful.
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Tejaswini Toche
Application Development Manager at a financial services firm
For any issues, we have to go to the Certify support team. They have a customer portal, and you just need to raise a...
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Harshit BR
Technical Lead at a tech services company
Their support is excellent. When you raise a ticket, within a day, you get the solution. If they're not able to...
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VarunSrivastava
IT Engineer at Capgemini
I would rate the technical support from Worksoft an eight since my team has had frequent calls with their technical...
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Srabanti Pramanik
Project Manager at a tech services company
I would rate their technical support a nine out ten. I am satisfied with it.
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VincentImmink
Test Lead at Capgemini
The first line support of this solution are not that knowledgeable. They do not know the products well. They have...
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Srabanti Pramanik
Project Manager at a tech services company
We have created tickets in the past and the support is absolutely fine. Their responses are very fast.
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Shailesh-Parkhe
Manager-Projects at Cognizant
While having a partner with dedicated support can help in critical situations, as a customer, the overall support...
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Romit Modi
Senior Analyst - Automation Testing at Johnson Controls, Inc.
In terms of support, I would rate them ten out of ten because they continuously follow up with us. They set up...
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Muddisetty Arun Kumar
WorkSoft Certified Automation Engineer at Qualesce
My experience with the technical support and customer service teams has been limited. I would rate the technical...
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Anonymous User
Testing and SAP Logistic Senior Business Consultant at a retailer
The technical support level is quite high. We are very pleased with its flexibility of services and response time on...
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Piyush Lohana
SQA Test Automation Lead at Brambles
I would rate the technical support as a seven out of ten. There is a delay in time zones when we reach out to them....
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Euronica Olivier
Quality Assurance Manager at CHEP
Their technical support works with us, which is good. Working with them has been a collaborative process.
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Anonymous User
Senior Consultant at a tech consulting company
I rate Worksoft support five out of 10. They have some general issues that they're they're not testing, but when we...
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Anonymous User
SAP QA Manager at a manufacturing company
We use their enterprise-level support and it pays out. We mostly use it for tricky situations. We often talk with 3rd...
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Anonymous User
SAP Test Manager at a energy/utilities company
Customer Service: 9 out of 10 Technical Support: 8.5 out of 10, it is quick to respond, but takes time to resolve on...
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Anonymous User
QA Developer II at a university
I would give technical support a rating of 8/10, 10 being the highest. Worksoft is very quick to respond and address...
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Anonymous User
SAP Configuration ERP II at a energy/utilities company
The technical support is pretty good. If you open a ticket, they are able to answer it within 24 hours. They are able...
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Anonymous User
Automation Test Specialist at Lennox International
The technical support is pretty good. However, their first response is usually late. Once they start responding, it...
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Santhi George
Testing & Quality Assurance Manager at Johnson Matthey Plc
Our interactions with technical support has not been the best always and there is room for improvement especially...
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Anonymous User
QA Manager at a manufacturing company
Worksoft technical support is very helpful, very knowledgeable. Whenever we've had an issue, they've responded very...
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Anonymous User
Senior Analyst at a consumer goods company
The level of technical support depends on the engineer who comes to the call. I'm not really happy with it. I want to...
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Jens Neuhaus
Enterprise Architect SAP Solutions at a computer software company
In our S4 project, we had the need to develop automated testing for Excel-based solutions. We needed to test the...
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ConfigOwner8723
Configuration Owner at a manufacturing company
If you have any issues, cases, or discussion, you can go on the Community portal and ask from there. They have people...
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Ravikumar Horatti
Associate Project Manager at Bosch
Sometimes, the support engineers will be unaware of the solution for which a support case has been raised. Their...
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Anonymous User
Global Testing Solution Lead at a consumer goods company
Our experience has not been good. There are no SLA's for issue resolution which is an issue for a large enterprise...
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Anonymous User
Senior Manager at a consultancy
Worksoft Certify's technical support is a 3 out of 5.
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Judy Zeman
QA Manager at Carrier Global Corp.
Most of our issues have been our own internal infrastructure issues. We have a very tightly controlled...
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Aditya ChakradharNanduri
Principal Consultant at a computer software company
I rate technical support from Worksoft around six out of ten.
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Niku Benson Valles
Test Engineering Manager at a tech vendor
Their technical support is responsive, which is good, and their solutions are timely. We just had a couple of...
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Technical Support

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