Compare Prospecta vs TIBCO

Prospecta

TIBCO

Based on 207 reviews.

Sample Customers

Popular Solutions

TIBCO Spotfire

10 reviews

TIBCO Jaspersoft

5 reviews

TIBCO BusinessWorks

4 reviews

Top Industries

No Data Available

Financial Services Firm

13%

Outsourcing Company

11%

Manufacturing Company

10%

Construction Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vinod_Parmar
Lead Solutions Architect at UNSW Australia
We have TIBCO BusinessWorks installed, and we also had an old iProcess installation. I am a consultant for TIBCO...
Read full review of TIBCO BusinessWorks »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Operations Analyst at a non-profit
I have been using TIBCO Spotfire for around two years for dashboard creation, reporting, and data analysis tasks. My...
Read full review of TIBCO Spotfire »
Anonymous User
Tibco Consultant at a tech vendor
We are dealing with both TIBCO and Tomcat. Tomcat is the backend server which is used at the back end of TIBCO 5.x....
Read full review of TIBCO Rendezvous »

Review 1 of 5

Customer Service

No Data Available

Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
Technical support is very good. There are a few products in TIBCO. There’s the core streaming, master return...
Read full review of TIBCO Spotfire »
Choon Hwa Khoh
Head of Product Test at ams AG
The solution's technical support is very responsive. Even if sometimes I ask for the sample code, the technical...
Read full review of TIBCO Business Studio »
Ram_S
Senior Delivery Manager at Wipro Limited
The main challenge we have is support not being supportive enough. When we have issues, we'd really like them to be...
Read full review of TIBCO ActiveMatrix Service Bus »
GouravSuri
Software Engineer (L4) at Uber
The solution's technical support is excellent.
Read full review of TIBCO ActiveMatrix BPM »
Dedy Rachmanto
Sr. Information MGT Analyst at Pertamina
The support is not very good in Indonesia. They need to improve. The support is from a third party and I find we know...
Read full review of TIBCO Spotfire »
Ray Ochieng
Integration Lead at a comms service provider
My experience with tech support has not been very good. Most of the time, issues are escalated to level three, where...
Read full review of TIBCO ActiveMatrix BPM »
Ishtiaque Ali
Data Analytics Solution Architect at Cinergie Digital
The technical support is good.
Read full review of TIBCO Spotfire »
Choon Hwa Khoh
Head of Product Test at ams AG
The technical support is responsive and very helpful.
Read full review of TIBCO BusinessWorks »
Anonymous User
Project Controls Consultant
I haven't had enough experience dealing with technical support to answer this question.
Read full review of TIBCO Spotfire »
Srikanth Bhuvanagiri
Sr Technical Analyst at Sumtotal
Technical support takes about 24 hours to respond, but it's based on the subscription. If we're Pro license users,...
Read full review of TIBCO Jaspersoft »
Anonymous User
Head of Technology Department at a comms service provider
The technical support offered by TIBCO is perfect. I don't think we have faced any issues when dealing with TIBCO...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Spotfire Technical Analyst at a energy/utilities company
Technical support is really good. For every TIBCO product, there is a community where we can post our questions and...
Read full review of TIBCO Spotfire »
Anonymous User
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
Anonymous User
Innovation consultancy
Customer Service: High. Technical Support: Medium.
Read full review of TIBCO tibbr »
Anonymous User
Integration Analyst at a tech services company
Technical support is average.
Read full review of TIBCO Spotfire »
Anonymous User
Analytical Scientist at Syntelli Solutions Inc.
Technical support has good response times; we’re very happy with the support.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Software Engineer at a tech company
On a scale of 1-5, I would rate it a 2 because the technical team never had any proper documentation or guidance for...
Read full review of TIBCO Jaspersoft »
Federico Pulice
Senior Consultant at Provincia
Their technical support is good. I've had to reach out a few times when I couldn't resolve something myself, and they...
Read full review of TIBCO ActiveMatrix BPM »
Anonymous User
Digital Asset Manager at a energy/utilities company
Overall it's quite good. As a partner, there's a big difference because my request for assistance is usually...
Read full review of TIBCO Spotfire »
Anonymous User
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
ArchanaN
Associate Director at Mresult
I have not interacted much with technical support due to being in a development role, so I cannot comment extensively.
Read full review of TIBCO Spotfire »
Anonymous User
Marketed Product Safety Services at a healthcare company
I have not been in contact with technical support.
Read full review of TIBCO Data Science »
Anonymous User
Organization's Metrics Consultant at a tech services company
Customer Service: It’s good, at least the Tibco Community is active and very helpful. Technical Support: 9/10
Read full review of TIBCO Spotfire »
Anonymous User
Development Engineer at a tech services company
I had a few issues with the product, and they were quickly solved by the support team.
Read full review of TIBCO Spotfire »
Anonymous User
Consultant at a consultancy
Technical support is average; however, the user conferences that are held regionally and nationally provide a lot of...
Read full review of TIBCO Spotfire »
Anonymous User
Founder at a tech services company
The support is wonderful and they respond on time.
Read full review of TIBCO BusinessWorks »
Anonymous User
Sr. IT Business Intelligence Scientist at a tech services company
Almost perfect support, 9. The only issue I had was understanding some of the techs verbally due to “English not...
Read full review of TIBCO Spotfire »
Anonymous User
Consultant at a tech company
I rate technical support 9/10 (very quick and good response, good level of knowledge).
Read full review of TIBCO Spotfire »
Anonymous User
Head of Technology Department at a comms service provider
I work with TIBCO technical support almost every week. We often have to raise a ticket. Not in a bad way. Most of the...
Read full review of TIBCO BusinessWorks »
Anonymous User
Sr. Data Scientist II - Information Research at a pharma/biotech company
Being a life sciences company, our support comes from Perkin Elmer rather than Tibco. They have provided us with very...
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

No Data Available

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