Compare PortSwigger vs Sonatype

PortSwigger

Based on 41 reviews.

Sonatype

Based on 46 reviews.

Latest Research

Sonatype Nexus Lifecycle vs. PortSwigger Burp Suite Professional

Updated: September 2022

PortSwigger Burp Suite Professional vs. Sonatype Nexus Lifecycle

Updated: September 2022

Sample Customers

PortSwigger Burp Suite Professional

Google, Amazon, NASA, FedEx, P&G, Salesforce

Sonatype Nexus Firewall

EDF, Tomitribe, Crosskey, Blackboard, Travel audience

Sonatype Nexus Lifecycle

Genome.One, Blackboard, Crediterform, Crosskey, Intuit, Progress Software, Qualys, Liberty Mutual Insurance

Popular Solutions

PortSwigger Burp Suite Professional

20 reviews

PortSwigger Burp Suite Enterprise Edition

4 reviews

Sonatype Nexus Lifecycle

10 reviews

Sonatype Nexus Repository

4 reviews

Sonatype Nexus Firewall

2 reviews

Top Industries

Comms Service Provider

34%

Computer Software Company

18%

Government

Financial Services Firm

20%

Computer Software Company

18%

Comms Service Provider

17%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rahul Patel
Cyber security Lead at a manufacturing company
I'm using the solution for the vulnerability scan and for basically all the kinds of applications that we use in our...
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
Lead Security Architect at a comms service provider
It's an individual tool that security professionals use for their manual pen-testing. We use it for capturing the...
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Review 1 of 2

Joseph_Lim
Principal Engineer at Interos Solutions, Inc.
Our primary use case of this solution is for our CICD pipeline, to build and store our artifacts in the repository....
Read full review of Sonatype Nexus Repository »
Hisham Shoukathali
Automation Technical Lead at a tech vendor
Sonatype Nexus Container is used mainly for storing your dependencies and the libraries that the applications are...
Read full review of Sonatype Nexus Container »
Anonymous User
Senior Cyber Security Architect and Engineer at a computer software company
With the security concerns around open source, the management and vulnerability scanning, it's relatively new. In...
Read full review of Sonatype Nexus Firewall »
Anonymous User
Senior Architect at a insurance company
We use Nexus as a local repository of both JavaScript and Java components, and we're starting to look at Python. We...
Read full review of Sonatype Nexus Lifecycle »

Review 1 of 4

Customer Service

Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
Technical support is not so easy to get a hold of. We had to learn most of the things through the documentation....
Read full review of PortSwigger Burp Suite Professional »
Vijayanathan Naganathan
Director - Head of Delivery Services at Ticking Minds Technology Solutions Pvt Ltd
I found technical support to be quite responsive. I usually get an email response within three or four hours which is...
Read full review of PortSwigger Burp Suite Professional »
Rahul Patel
Cyber security Lead at a manufacturing company
Technical support gave me a few options to speed up the scanning process, but it still took three or four days. I...
Read full review of PortSwigger Burp Suite Enterprise Edition »
SivaPrakash
Senior Test Engineer II at a financial services firm
PortSwigger Burp's technical support is all right. The issues are resolved very quickly so we don't have to wait for...
Read full review of PortSwigger Burp Suite Professional »
AnkithKumar
Application Security Consultant at a tech services company
I have not needed to use the support from PortSwigger Burp Suite Professional.
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VinothKumar5
Senior Technical Architect at Hexaware Technologies Limited
PortSwigger has something called Academy where you can go to learn about many things related to security testing.
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Ashutosh Barot
Security Researcher at a financial services firm
Technical support is good, they have a good response time.
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Prasenjit Roy
Sr. Cloud Solution Architect - SAP on Azure at Accenture
Technical support is very good.
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Mouli Siramdasu
Associate Consultant at ATOS
Technical support was excellent. They were very fast. They also offered good documentation which was very helpful to...
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Shrey Sethi
Penetration Tester at a tech services company
The documentation is very good, so I have never needed to contact technical support.
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Anonymous User
Senior Security Engineer at a insurance company
We have used technical support three times, and each time received an email within twenty-four hours. They first try...
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CyberSecAn08987
Cyber Security Analyst at a tech vendor
I have not needed to use the solution's technical support.
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Anonymous User
Cyber Security Analyst at a comms service provider
I have also had some queries and I have used their support services. It was like all solutions out there. They are...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Manager at a manufacturing company
Support depends on how much you're paying. We get good support from them which we need because there are lots of...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Lead Software Architect at a tech services company
I have not contacted technical support. We have not experienced any issues where we couldn't resolve them using our...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Information Systems Security Officer at a financial services firm
I have not used technical support, but online documentation and Help have always been sufficient.
Read full review of PortSwigger Burp Suite Professional »
Nirosh Anda
Chief Info Sec Engineer at Sri Lanka CERT
The technical support is all right. This said, we have requested support on a couple of occasions, specifically one...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Security Analyst at a tech services company
I haven't yet used their technical support.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Lead Security Architect at a comms service provider
We've never interacted with tech support. That's mostly due to the fact that there is already a lot of material that...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Senior Security Consultant at a tech services company
Customer Service: It's excellent. Technical Support: It's very good.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Director at a consultancy
I haven't needed to contact their technical support.
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Anonymous User
Senior Information Security Analyst at a tech services company
Apologies. Never Tried.
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Anonymous User
IT Manager at a manufacturing company
The technical support team is very good. They are quick at responding and they help us to resolve issues within the...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Auditor & Compliance Officer at a tech vendor
I would rate their technical support a five out of five.
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Anonymous User
Cyber Security Analyst at a tech services company
We've got very good support from their team.
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Anonymous User
AVP - Software Quality Assurance at a tech services company
We haven't had to contact technical support.
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Anonymous User
Founder and Director at a financial services firm
The solution offers good support services. There's also the product team that can assist. Overall, I've been happy...
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Anonymous User
Cyber Security Specialist at a university
We can easily reach out to PortSwigger Burp Suite Professional support by phone, email, chat option, and a ticketing...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
User
We have not needed to contact technical support, although there is a very big community of users.
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Anonymous User
Application Security Engineer at a transportation company
The support for the Enterprise solution isn't the best (I'd rate it as three out of five), but the Professional...
Read full review of PortSwigger Burp Suite Professional »

Review 1 of 30

EdwinKwan
Security Team Lead at Tyro Payments Limited
Their technical support has been pretty good. They're based in the US and the turnaround time tends to be overnight....
Read full review of Sonatype Nexus Lifecycle »
Sebastian Lawrence
Solutions Delivery Lead at a financial services firm
The technical support is fantastic. The few times when we have asked for help, their answers were immediate and to...
Read full review of Sonatype Nexus Lifecycle »
Ricardo Van Den Broek
Software Architect at a tech vendor
We filed a ticket for some unknown components and got quick feedback. They gave us pointers on how to figure out what...
Read full review of Sonatype Nexus Lifecycle »
Charles Chani
DevSecOps at a financial services firm
Technical support is very good and the model that Sonatype has taken is that it is a product company, it is not a...
Read full review of Sonatype Nexus Lifecycle »
Ashish Shukla
Global Treasurer at Genpact
I think we posted one or two queries on the development side, but the response was not that great. This may be due to...
Read full review of Sonatype Nexus Firewall »
Finto Thomas
Information Security Program Preparer / Architect at Alef Education
When it comes to cultural adoption, when we put something new in the DevOps pipeline, the positive side is that we...
Read full review of Sonatype Nexus Lifecycle »
Andy Cox
Product Strategy Group Director at Civica
The technical support is generally good. A couple of years ago there were some things that had been logged and that...
Read full review of Sonatype Nexus Lifecycle »
Russell Webster
VP and Sr. Manager at a financial services firm
Tech support is really available and very helpful.
Read full review of Sonatype Nexus Lifecycle »
Hagen Rahn
Senior Software Engineer at SYSTEMA Systementwicklung Dipl.-Inf. Manfred Austen GmbH
Technical support is very prompt. If we have a question we get the answer within a few hours. Within less than two...
Read full review of Sonatype Nexus Repository »
Wes Kanazawa
Sr. DevOps Engineer at Primerica
Sonatype's technical support for this solution has been great. They answer my questions, even my stupid questions. I...
Read full review of Sonatype Nexus Lifecycle »
Joseph_Lim
Principal Engineer at Interos Solutions, Inc.
We haven't needed to use technical support.
Read full review of Sonatype Nexus Repository »
Austin Bradley
Enterprise Infrastrcture Architect at Qrypt
Technical support has been great. I've never had any problems. When I do have an issue, sometimes I'll email Derek or...
Read full review of Sonatype Nexus Lifecycle »
Shubham Shrivastava
Engineering Tools and Platform Manager at BT - British Telecom
My team works more closely with them, but I do get feedback from them. I have worked with their architect, Sola,...
Read full review of Sonatype Nexus Lifecycle »
Katrin Schenker
Software Engineer at a manufacturing company
An evaluation of Sonatype's technical support is more a question for our infrastructure team. We did have some...
Read full review of Sonatype Nexus Lifecycle »
Christophe Arnaud
Engineering Manager at a tech vendor
Technical support is very efficient. All the answers are provided very efficiently and very quickly. I have the...
Read full review of Sonatype Nexus Repository »
Ryan Carrie
Security Analyst at a computer software company
The technical support is fantastic. I reached out with a suspected false negative and had a response within hours,...
Read full review of Sonatype Nexus Lifecycle »
Kulbhushan Mayer
DevOps Practitioner at a financial services firm
Technical support is effective.
Read full review of Sonatype Nexus Repository »
Anonymous User
Application Development Manager at a financial services firm
I haven't opened a support ticket yet.
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
Senior Big Data Engineer - Machine Learning and Sentiment Analysis at a healthcare company
I did not use technical support.
Read full review of Sonatype Nexus Repository »
Yogesh Shetty
Senior Information Technology Specialist at a financial services firm
I talk to Camden from Sydney, and he's been helpful. I've never had any issues with him. Amar has been a very good...
Read full review of Sonatype Nexus Repository »
Anonymous User
Technical Manager at a financial services firm
Sonatype support is quite responsive. When we needed something, we could reach out and set up a meeting. They provide...
Read full review of Sonatype Nexus Lifecycle »
ManojKumar9
Systems Analyst at Thrivent Financial for Lutherans
It's easy to solve issues and their support team is very helpful when I need help. They are able to give us solutions...
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
Senior Cyber Security Architect and Engineer at a computer software company
I love the product and the team, and their support is phenomenal. You send them an email and they reply back to you...
Read full review of Sonatype Nexus Firewall »
Anonymous User
Senior Architect at a insurance company
Overall, tech support is good. When submitting a support ticket, I've seen other vendors basically regurgitate what...
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
IT Security Manager at a insurance company
This technical support is very good and extremely quick. I have had two or three support cases and none of them took...
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
Cyber Security & Integration Individual Contributor at a aerospace/defense firm
Technical support is excellent. If you have a support license, which we do, it's very good. They are extremely...
Read full review of Sonatype Nexus Repository »
Anonymous User
Lead Member Of Technical Staff at a tech vendor
The customer support could be improved. Their response time is quite slow and it can take a long time to deploy new...
Read full review of Sonatype Nexus Lifecycle »
Anonymous User
Senior Application Architect at a financial services firm
There were a couple of issues that we needed help with, that we raised with Nexus customer care, but the response was...
Read full review of Sonatype Nexus Repository »
Anonymous User
Architect at a consultancy
Sonatype's technical support is excellent: Very fast response time, they're very knowledgeable. They know exactly...
Read full review of Sonatype Nexus Repository »
Anonymous User
Computer Architecture Specialist at a energy/utilities company
My experience with their technical support has been good, overall. The problem for us is that we work in a different...
Read full review of Sonatype Nexus Lifecycle »

Review 1 of 30

Technical Support

No Data Available

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