Compare PortSwigger vs Sonatype

PortSwigger

Based on 77 reviews.

Sonatype

Based on 81 reviews.

Latest Research

Buyer's Guide

PortSwigger Burp Suite Professional vs. Sonatype Lifecycle

November 2026

Sonatype Lifecycle vs. PortSwigger Burp Suite Professional

Updated: November 2026

Buyer's Guide

PortSwigger Burp Suite Professional vs. Sonatype Lifecycle

November 2026

PortSwigger Burp Suite Professional vs. Sonatype Lifecycle

Updated: November 2026

Buyer's Guide

PortSwigger Burp Suite Professional vs. Sonatype Repository Firewall

November 2026

PortSwigger Burp Suite Professional vs. Sonatype Repository Firewall

Updated: November 2026

Sample Customers

PortSwigger Burp Suite Professional

Google, Amazon, NASA, FedEx, P&G, Salesforce

Sonatype Repository Firewall

EDF, Tomitribe, Crosskey, Blackboard, Travel audience

Sonatype Lifecycle

Genome.One, Blackboard, Crediterform, Crosskey, Intuit, Progress Software, Qualys, Liberty Mutual Insurance

Sonatype Nexus Repository

Goldman Sachs, Toyota, Disney, Deutsche Bank

Popular Solutions

PortSwigger Burp Suite Professional

5 reviews

PortSwigger Burp Suite Enterprise Edition

1 reviews

Sonatype Lifecycle

6 reviews

Sonatype Nexus Repository

8 reviews

Sonatype Repository Firewall

7 reviews

Top Industries

Outsourcing Company

13%

Financial Services Firm

10%

Manufacturing Company

Government

Financial Services Firm

17%

Manufacturing Company

11%

Outsourcing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I have used the Intruder tool in PortSwigger Burp Suite Professional at least once or twice. It is used to fuzz...
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Review 1 of 1

@RahulVerma
Presales Engineer at Rah Infotech Pvt Ltd
My main use case for Sonatype Lifecycle is open-source scanning for SCA. We pair it with Fortify (our SAST/DAST...
Read full review of Sonatype Lifecycle »
GauravS08
Cloud ARchitect at a tech vendor
I have been working in the telecommunication industry for the last thirteen and a half years, so my overall...
Read full review of Sonatype Nexus Repository »
Amal Alshehri
Lead Cybersecurity Analyst at Saudi Aramco
The major use case for Nexus Repository is for open source libraries and third-party libraries scanning. It will give...
Read full review of Sonatype Repository Firewall »

Review 1 of 3

Customer Service

Siddharth-Singhal
Consultant at a consultancy
The technical support is quite good.
Read full review of PortSwigger Burp Suite Professional »
Tatyasaheb Patil
QA Lead at eLuminous Technologies Pvt. Ltd.
I faced some login issues and contacted the support team, but the team could not provide a solution. I found the...
Read full review of PortSwigger Burp Suite Professional »
SANGAM GOEL
Chief Executive Officer at GS2 CYBER SECURITY
We've never escalated any issues to technical support. I've never directly dealt with them.
Read full review of PortSwigger Burp Suite Professional »
Prasenjit Roy
Sr. Cloud Solution Architect - SAP on Azure at Accenture
Technical support is very good.
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Mouli Siramdasu
Associate Consultant at ATOS
Technical support was excellent. They were very fast. They also offered good documentation which was very helpful to...
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Anuradha.Kapoor Kapoor
Head - Quality Control at Net Solutions
The support is not very quick in answering, but they do answer. So, I would like them to be faster.
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AnkithKumar
Application Security Consultant at a tech services company
I have not needed to use the support from PortSwigger Burp Suite Professional.
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Anonymous User
Application Security Enginee at a tech vendor
I have also had some queries and I have used their support services. It was like all solutions out there. They are...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Manager at a manufacturing company
The technical support team is very good. They are quick at responding and they help us to resolve issues within the...
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Anonymous User
AVP - Software Quality Assurance at a tech services company
We haven't had to contact technical support.
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Anonymous User
Application Security Enginee at a tech vendor
The technical support team resolved my issue, though it was not immediate. Since this experience was years ago, I...
Read full review of PortSwigger Burp Suite Professional »
Sajda Bano
Quality Analyst at Hiup Solution
I do not have any experience with technical support. I had a colleague who would deal with support.
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Manikantha Nagireddy
Security Tester at Ray Business Technologies Private Limited
The solution is implemented through a third-party team.
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Gintaras-Navickas
Cyber security manager at a tech services company
The technical support from PortSwigger is excellent, managing response time and quality efficiently without any issues.
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Vijayanathan Naganathan
Director - Head of Delivery Services at Ticking Minds Technology Solutions Pvt Ltd
I found technical support to be quite responsive. I usually get an email response within three or four hours which is...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Cyber Security Analyst at a tech services company
We've got very good support from their team.
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Anonymous User
IT Manager at a manufacturing company
Support depends on how much you're paying. We get good support from them which we need because there are lots of...
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Anonymous User
Senior Security Engineer at a insurance company
We have used technical support three times, and each time received an email within twenty-four hours. They first try...
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Anonymous User
Director at a consultancy
I haven't needed to contact their technical support.
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SivaPrakash
Senior Test Engineer II at a financial services firm
PortSwigger Burp's technical support is all right. The issues are resolved very quickly so we don't have to wait for...
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Srinivas Walikar
Senior Business Development Manager at Intouch World
The technical support for PortSwigger Burp Suite Professional is pretty good, and I would give it a nine.
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Anonymous User
Chief Info Sec Engineer at Sri Lanka CERT
The technical support is all right. This said, we have requested support on a couple of occasions, specifically one...
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Anonymous User
Penetration Testing Advisor at a tech services company
I didn't use technical support.
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Dhaba C
Team Lead at dhabsc
I haven't had the opportunity to interact with their technical team directly. However, the blogs are very informative...
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Rahul Patel
Cyber security Lead at a manufacturing company
I've had lots of calls with technical support. When we raise a ticket, we get a very quick response.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
App Sec Engineer at a non-profit
PortSwigger was efficient and responded on time if we needed assistance. Most issues were straightforward, and we...
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
Information Systems Security Officer at a financial services firm
I have not used technical support, but online documentation and Help have always been sufficient.
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Anonymous User
IT Auditor & Compliance Officer at a tech vendor
I would rate their technical support a five out of five.
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Rahul Singh Patel
Cyber security Lead at PCS
Technical support is good.
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Anonymous User
Lead Software Architect at a tech services company
I have not contacted technical support. We have not experienced any issues where we couldn't resolve them using our...
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Review 1 of 30

Finto Thomas
Information Security Program Preparer / Architect at Alef Education
The technical support is good because we have a success manager allocated to us. So we usually go to the success...
Read full review of Sonatype Lifecycle »
Angelo Quaglia
Independent Professional at Studio Dott. Ing. Angelo Quaglia
I don't know about the technical support of Sonatype Repository Firewall because that's the job of the IT department,...
Read full review of Sonatype Repository Firewall »
Amal Alshehri
Lead Cybersecurity Analyst at Saudi Aramco
My impression of customer support and technical service from Sonatype is positive. I would give them a nine for...
Read full review of Sonatype Repository Firewall »
Daniele Palumbo
Enterprise System Architect at Value Transformation Services
I often communicate with Sonatype's technical support and customer service. They are very good. I was mainly in touch...
Read full review of Sonatype Nexus Repository »
GauravS08
Cloud ARchitect at a tech vendor
Customer support is very good. I have only needed it one or two times, particularly during a version migration from...
Read full review of Sonatype Nexus Repository »
Axel Niering
Software Architect Sales Systems at SV Informatik GmbH
The customer service and support are good because if there are some problems, we can open a ticket there. And...
Read full review of Sonatype Nexus Repository »
SrinathKuppannan2
Integration Manager at CommScope
The support was good. However, getting the right resources for specific activities is a problem. Once an issue is...
Read full review of Sonatype Lifecycle »
GauravS08
Cloud ARchitect at a tech vendor
My experience with customer support has been minimal since I have not faced significant issues, and any past support...
Read full review of Sonatype Repository Firewall »
Axel Niering
Software Architect Sales Systems at SV Informatik GmbH
We have always had quick responses to questions we had, and they have always been very helpful. The people involved...
Read full review of Sonatype Lifecycle »
SangramGupta
Security Consultant at Deloitte
The customer support for Sonatype Lifecycle is very helpful, and they are technically sound, providing positive...
Read full review of Sonatype Lifecycle »
Anonymous User
Product Owner Secure Coding at a financial services firm
I have contacted them, and I would rate them a seven out of 10. Like every big company that you contact for support,...
Read full review of Sonatype Lifecycle »
Christophe Arnaud
Engineering Manager at a tech vendor
Technical support is very efficient. All the answers are provided very efficiently and very quickly. I have the...
Read full review of Sonatype Nexus Repository »
Anonymous User
IT Security Manager at a insurance company
This technical support is very good and extremely quick. I have had two or three support cases and none of them took...
Read full review of Sonatype Lifecycle »
Anonymous User
Enterprise Application Security Analyst at a comms service provider
Their tech support is pretty good. I only know of one or two instances where the gentleman in our company who does...
Read full review of Sonatype Lifecycle »
Anonymous User
Senior Application Architect at a financial services firm
There were a couple of issues that we needed help with, that we raised with Nexus customer care, but the response was...
Read full review of Sonatype Nexus Repository »
Carlos Leão
Analista De Sistemas at Dataprev
We use Sonatype Lifecycle in its open-source software edition, so we do not have experience with their customer...
Read full review of Sonatype Lifecycle »
Anonymous User
Lead Member Of Technical Staff at a tech vendor
The customer support could be improved. Their response time is quite slow and it can take a long time to deploy new...
Read full review of Sonatype Lifecycle »
Anonymous User
Senior Architect at a insurance company
Overall, tech support is good. When submitting a support ticket, I've seen other vendors basically regurgitate what...
Read full review of Sonatype Lifecycle »
Russell Webster
VP and Sr. Manager at a financial services firm
Tech support is really available and very helpful.
Read full review of Sonatype Lifecycle »
Jumani Blango
Adjunct at University of Maryland
I've never had to contact technical support.
Read full review of Sonatype Lifecycle »
Ryan Carrie
Security Analyst at a computer software company
The technical support is fantastic. I reached out with a suspected false negative and had a response within hours,...
Read full review of Sonatype Lifecycle »
ConfigManag73548
Configuration Manager at a wellness & fitness company
We haven't had an instance where we needed to call tech support. There haven't been issues to the extent that we...
Read full review of Sonatype Lifecycle »
Wes Kanazawa
Sr. DevOps Engineer at Primerica
Sonatype's technical support for this solution has been great. They answer my questions, even my stupid questions. I...
Read full review of Sonatype Lifecycle »
Anonymous User
Senior Big Data Engineer - Machine Learning and Sentiment Analysis at a healthcare company
I did not use technical support.
Read full review of Sonatype Nexus Repository »
Anonymous User
Vice President, Cybersecurity at a financial services firm
We have a weekly call with their technical support team. Their service has improved dramatically since they allocated...
Read full review of Sonatype Lifecycle »
Anonymous User
Technical Manager at a financial services firm
Sonatype support is quite responsive. When we needed something, we could reach out and set up a meeting. They provide...
Read full review of Sonatype Lifecycle »
Anonymous User
Architect at a consultancy
Sonatype's technical support is excellent: Very fast response time, they're very knowledgeable. They know exactly...
Read full review of Sonatype Nexus Repository »
EdwinKwan
Security Team Lead at Tyro Payments Ltd
Their technical support has been pretty good. They're based in the US and the turnaround time tends to be overnight....
Read full review of Sonatype Lifecycle »
ManojKumar9
Systems Analyst at Thrivent Financial for Lutherans
It's easy to solve issues and their support team is very helpful when I need help. They are able to give us solutions...
Read full review of Sonatype Lifecycle »
Michael Esmeraldo
Sr. Enterprise Architect at MIB Group, Inc.
We talk with John Burke, our rep at Sonatype. He was originally our sales rep and now he's their regional sales...
Read full review of Sonatype Lifecycle »

Review 1 of 30

Technical Support

No Data Available

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