Compare SAP vs Spectrum Enterprise

SAP

Based on 1696 reviews.

Spectrum Enterprise

Sample Customers

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

45 reviews

SAP BusinessObjects Business Intelligence

13 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Financial Services Firm

20%

Construction Company

20%

Comms Service Provider

13%

Outsourcing Company

11%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
HemantKUMAR6
Principal Architect at Sopra Steria
We mainly use it for logical and physical data modeling. Our main objective is to keep a repository of our logical...
Read full review of SAP PowerDesigner »

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No Data Available

Customer Service

Andrews Raj
Vice President at Chain-Sys Corporation
Sometimes, we get fast responses from the solution's technical support. However, the technical support team's...
Read full review of SAP HCM »
Prabhu Reddy
SAP Practice Manager at GyanSys Inc.
I have had good responses from the support. I rate the support from SAP HANA a ten out of ten.
Read full review of SAP HANA »
Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
I have never communicated with the technical support of SAP because we don't complain.
Read full review of SAP HANA Enterprise Cloud »
Hyunwook Kang
IT Director at Dfocus
The technical support services need improvement in terms of speed.
Read full review of SAP Business Data Cloud »
PedroJimenez
Solution Advisor at NBTeam
Customer service and support are good.
Read full review of SAP ERP »
Haseen Perwez
SAP Chief Architect at Tata Consultancy
SAP's technical support is one of the best.
Read full review of SAP S/4HANA »
Numair Mazhar
Practice Head - Qlik / Solutions Architect at TMC (TallyMarks Consulting)
I've never contacted technical support. I cannot say how helpful or responsive they would be.
Read full review of SAP ERP »
Anonymous User
Project Leader at a tech services company
I would give technical support the highest possible rating.
Read full review of SAP Portfolio and Project Management »
MarkVoges
Head of Global Operation Excellence at a media company
I have no experience with technical support. However, in the past four or five months, I have received calls from...
Read full review of SAP Signavio Process Manager »
Rex Martin Abrasaldo
Member of SAP Production Support Team at Maxicare Healthcare Corporation
I have not yet experienced technical support.
Read full review of SAP Business Data Cloud »
Anonymous User
Lead Consultant at a tech services company
We have not contacted the technical support because we have our support team within our company.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Associate Solution Architect at a tech services company
The solution's technical support is good. Until now, wherever I go to work for different clients, like oil and gas...
Read full review of SAP Business Technology Platform »
JanisSteltner
Process Manager at a energy/utilities company
The Signavio technical support is always great. I have had contact with them two or three times and the problems have...
Read full review of SAP Signavio Process Manager »
Anonymous User
Consultant at a consultancy
When I dealt with SAP directly, they were a little bit resistant to accepting the client's request for development....
Read full review of SAP HCM »
Miguel Vargas
Software Engineer at a mining and metals company
I don't use the technical support provided for the solution since I prefer to use the web or the internet to search...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
System Manager at a transportation company
Our experience with technical support has been good.
Read full review of SAP Identity Management »
MichaelRaz
DA at a financial services firm
I think technical support is okay, but it could be better. As they are in France, it's a little difficult to reach...
Read full review of SAP PowerDesigner »
Anonymous User
Owner & Founder at a tech services company
I have not personally dealt with them.
Read full review of SAP HCM »
Jesús Antonio Santos Giraldo
Development Specialist at a healthcare company
We generally receive support from the vendor. If the problem needs more expertise, then we call SAP, but normally we...
Read full review of SAP ERP »
Anonymous User
SAP Consultant at a tech services company
I have encountered one or two issues. But one of my recent customers crashed their server. Backup recovery is hard,...
Read full review of SAP SQL Anywhere »
Joe Fernandes
Asst. Senior IT Manager at a retailer
Customer Service: Customer service was very good. Technical Support: Technical support was excellent.
Read full review of SAP NetWeaver Business Warehouse »
SandrinePluvinet
process and methods manager at Altitude Infrastructure
There are no issues with the software. I would rate their technical support a ten.
Read full review of SAP Signavio Process Manager »
RanjitShekdar
Project manager at a tech services company
The support for SAP Analytics Cloud could use some improvement because if the client is pretty important, my company...
Read full review of SAP Business Data Cloud »
AKR Rai
Ex Joint Director & Head at a computer software company
I am not very impressed with SAP's customer service and support. I would rate them a five out of ten. The quality of...
Read full review of SAP SuccessFactors Learning »
Anonymous User
General Manager at a recruiting/HR firm
The technical support is good.
Read full review of SAP SuccessFactors »
Anonymous User
Business Operations Analyst at a comms service provider
It's good.
Read full review of SAP Lumira [EOL] »
Anonymous User
Application Development Assoc Manager at Eccenture
I've contacted SAP support once or twice. We raised a support request, and they responded promptly. They organized a...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Deputy Manager
I have opened tickets with technical support. They've been good. Sometimes they take a while to respond.
Read full review of SAP BW4HANA »
Anonymous User
HRS Professional at a financial services firm
Customer support needs improvement because it is a weakness. Support is offshore so you deal with people in other...
Read full review of SAP SuccessFactors »
Anonymous User
Global BPM Professional at a renewables & environment company
Signavio's technical support is good. We have used it often and most of our issues were solved. Sometimes there have...
Read full review of SAP Signavio Process Manager »

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No Data Available

Technical Support

No Data Available

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