Compare Persistent Systems vs SAP

Persistent Systems

SAP

Based on 1630 reviews.

Sample Customers

Persistent Data and Analytics

Cisco

SAP Business Technology Platform

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Analytics Cloud

Live Oak Bank

Popular Solutions

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

8 reviews

Top Industries

No Data Available

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

SandeepKumar7
Head - Shared Service Operations and HR Systems at a pharma/biotech company
On a scale of 1 to 5, I would give technical support a 4.
Read full review of SAP SuccessFactors »
Diwakar Loshali
Global Head HR Tech & Operations at a manufacturing company
The technology is changing quickly and the solution requires support but it's not forthcoming. They say, "This is the...
Read full review of SAP SuccessFactors »
ClaudeDa Silva
Ho Finance Methods and Tools at a aerospace/defense firm
I have not contacted SAP support and have not experienced any issues requiring their assistance.
Read full review of SAP S/4HANA Cloud »
ManujGupta
Chief Executive Officer at a consultancy
Amazon Web Services (AWS)
Read full review of SAP SuccessFactors »
Prabhu Reddy
SAP Practice Manager at a computer software company
I have had good responses from the support. I rate the support from SAP HANA a ten out of ten.
Read full review of SAP HANA »
Kumar-Saurav
Founder, CEO at a tech services company
The customer service and support are satisfactory, but the ecosystem part needs some revisiting. If the ecosystem...
Read full review of SAP HCM »
Ankit Bhagat
Management Consultant at a consultancy
The solution's support is good. However, they take time to understand the issue.
Read full review of SAP Commerce Cloud »
SandeepKumar7
Head - Shared Service Operations and HR Systems at a pharma/biotech company
I have an implementation partner and a maintenance partner who deals with the technical support of the solution.
Read full review of SAP SuccessFactors »
Jose ArturoPalomino
Managing Director at a tech services company
We had a good relationship with SAP. They were very close to us at the beginning of the project. When the issues...
Read full review of SAP CRM »
Ahmad Kamal
Civil Engineer at a construction company
We take the first level of support from a partner. They have not been very good. We are thinking of replacing the...
Read full review of SAP S/4HANA »
Anonymous User
Enterprise Integration Architect at a security firm
Normally with SAP, we have a dedicated, in-house team. They run the system and fix problems if there are any, but it...
Read full review of SAP Replication Server »
Anonymous User
Interface Developer at a energy/utilities company
I have been in touch with technical support once or twice. Our problems were resolved very fast so I would say that...
Read full review of SAP HCM »
Anonymous User
SAP Consultant at a tech services company
I have encountered one or two issues. But one of my recent customers crashed their server. Backup recovery is hard,...
Read full review of SAP SQL Anywhere »
MichaelRaz
DA at a financial services firm
I think technical support is okay, but it could be better. As they are in France, it's a little difficult to reach...
Read full review of SAP PowerDesigner »
AshishMittal
Associate Vice President of technologies at a tech services company
They are not excellent, but they are not bad either.
Read full review of SAP S/4HANA »
Anonymous User
Team Lead at a tech services company
I am the technical support of the solution.
Read full review of SAP Business One »
SEAN Justine
Works
Technical support is good. I would rate them an eight out of ten.
Read full review of SAP S/4HANA Cloud »
Salah Abdeldayem
Country Manager - Saudi Arabia at a tech services company
We haven't had any critical issues. However, we have received good support overall. We haven't really dealt with any...
Read full review of SAP HANA »
KarthickVadivelu
Data Migration Specialist at a retailer
The technical support is good, but it is a time-consuming process. They also have their protocol, process, and...
Read full review of SAP Data Services »
Ankur-Ashok
Senior Manager - Retail Sales
Technical support is pretty strong. Even when there's an administrative issue, there is prompt involvement from SAP.
Read full review of SAP SuccessFactors Learning »
Anonymous User
Head of Procurement at a retailer
I've never contacted technical support. I can't speak to how helpful or responsive they are.
Read full review of SAP S/4HANA »
Alam Khan
Team Leader at a tech services company
Technical support through Telstra is available for SAP ERP, particularly for creating custom objects in SAP HCM when...
Read full review of SAP HCM »
RanvijayKumar
Application Development Assoc Manager at a tech services company
I've contacted SAP support once or twice. We raised a support request, and they responded promptly. They organized a...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Managing Partner at a tech consulting company
A dedicated support team has the right expertise and has been able to resolve most of the issues on time. No major...
Read full review of SAP SuccessFactors »
Daniel Paiva
IT Coordinator at a agriculture
Technical support is good. it's very nice because we have both local support and international support on their...
Read full review of SAP S/4HANA »
Porsche D'Oliveira
Specialist SAP Division at a tech services company
Technical support needs improvement.
Read full review of SAP HCM »
YogendraSingh
Head-IT/SAP at a retailer
Technical support is good. There's no need for them to be better or faster than they already are.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
We've been 100% satisfied with technical support. They've been great. Our customers are extremely satisfied as well.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Information Technology Manager at a engineering company
Technical support is knowledgeable and helpful.
Read full review of SAP BW4HANA »
Anonymous User
CTO RPA at a tech services company
The technical support is good but It's more expensive than Contextor.
Read full review of SAP Intelligent RPA »

Review 1 of 30

Technical Support

No Data Available

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