Compare Persistent Systems vs SAP

Persistent Systems

SAP

Based on 1587 reviews.

Sample Customers

Persistent Data and Analytics

Cisco

SAP Business Technology Platform

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Analytics Cloud

Live Oak Bank

Popular Solutions

SAP S/4HANA

60 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

SAP ERP

17 reviews

Top Industries

No Data Available

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
Achmad Dimyati
IT Service Management Team Lead at a financial services firm
From my experience with SAP ERP, it is being used for many things. I started from a manufacturing company where it...
Read full review of SAP ERP »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »

Review 1 of 5

Customer Service

No Data Available

Olaf Dölz
Senior Solution Engineer at Winshuttle
Their technical support is available 24/7. They provide good support. On a scale of 1 to 5, I would give it a 4.
Read full review of SAP ERP »
Kumar-Saurav
Founder, CEO at AccelSoft Infotech
It seems like SAP's support team is still getting up to speed on this product. They probably have to reach out...
Read full review of SAP Analytics Cloud »
Kalam Basha Angadi
SAP Solution Architect at a tech services company
We have found that the support for this solution is a little inconsistent, particularly with the regular introduction...
Read full review of SAP HANA »
Narayansingh Bhandari
Manager IT (SAP) at CLASSIC MARBLE COMPANY PRIVATE LIMITED
We have raised a couple of queries and received responses to all of them.
Read full review of SAP Analytics Cloud »
Argy Soudi
Senior Procurement Consultant at Ps digital tenders limited
Support could be faster for critical issues with SAP Ariba Procurement. Their support rating really depends on the...
Read full review of SAP Ariba Procurement »
Vedat Gunes
BI & Analytics Manager at a insurance company
I have used the support from SAP BusinessObjects Business Intelligence Platform. I rate the support from SAP...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Ercan Kocak
Head of Presales at Felece
The technical support is very good. It is better than SAP Hybris. The response time is very good.
Read full review of SAP CRM »
Dhiraj Jankar
Senior SAP Basis Consultant at a consultancy
I would rate technical support from SAP as somewhat unsatisfactory compared to other peers. For instance, when we...
Read full review of SAP HANA »
Cornelia MBA
Director - IT Finance/SAP Business One at NQ
Technical support is only an online chat option. They need a phone number to talk to someone and they need to...
Read full review of SAP Analytics Cloud »
Tejas Raj
Manager at Capgemini
Earlier, there were not many applications using SAP Adaptive Server Enterprise. These days, most of the applications...
Read full review of SAP Adaptive Server Enterprise »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
We have raised tickets with SAP's technical support when customers have a problem we cannot resolve. The support team...
Read full review of SAP S/4HANA Cloud »
Santosh Pallai
Sr Consultant at a tech services company
The technical support is quite good. Any time there is a new release and we have any issues, we connect with the...
Read full review of SAP Analytics Cloud »
Craig Van Der Walt
CTO at Atheneum
I rate the technical support a seven to eight out of ten.
Read full review of SAP Cloud Platform »
Anonymous User
Head of Product Operations Planning at a pharma/biotech company
Technical support is available anywhere, and it's easy to find.
Read full review of SAP ERP »
Anonymous User
Database Consultant at a pharma/biotech company
I would say I'm satisfied with technical support, buy it can be improved also. Improved in terms of data warehousing,...
Read full review of SAP HANA »
Ramakrishna Potluri
Head of IT & Business Applications, Dangote Refinery at Dangote Industries Limited
In my experience, customer service is pretty good. It's very good. I could even upgrade the SAP system easily.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Manager of Government and Data Quality at a financial services firm
The support is good and is available 24/7.
Read full review of SAP HANA »
Mart Rentoria
Innovation and Technology Head at APPTech
The technical support from SAP Business ByDesign is very good. They have supported us well and they are well known....
Read full review of SAP Business ByDesign »
Anonymous User
Director/ Entrepreneur/ SAP CRM Functional
Customer Service: Customer service was good. Technical Support: We never used technical support.
Read full review of SAP Hybris PCM »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
The tool's technical support is not very easy, and they tend to ask many questions, taking more time to respond and...
Read full review of SAP Analytics Cloud »
JennyBruhin
Business Process Consultant at Hirslanden
Since I have a business background and I am not an IT expert, I am mostly not the person speaking directly with the...
Read full review of SAP Signavio Process Manager »
SumeetZalpuri
Data & Business Architect at AME
Initially, it was not that good, but SAP took the feedback from their customers, consultants, partners, and...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Muralidhara H N
SAP Professional at a tech services company
Excellent.
Read full review of SAP Business All-in-One »
Naomi Kreinz
HR Assistant at Comprehensive Nuclear-Test-Ban Treaty Organization - CTBTO
We don't get SAP support for the product.
Read full review of SAP SuccessFactors »
Anonymous User
Team Leader at a comms service provider
We have not used technical support directly. We have a local specialist that we go to. It's easier.
Read full review of SAP BusinessObjects Business Intelligence Platform »
JayakumarK G
Master Data Delivery at a consultancy
We are supported by SAP and have contacted them. Their response is okay.
Read full review of SAP Master Data Governance »
Ashaylin Govender
Applications Specialist at Bidvest Tank Terminals
I wouldn't say that the technical support is the greatest. They take quite a long time to respond to issues.
Read full review of SAP HCM »
Anonymous User
Sr. Specialist at a tech services company
I have rarely needed to be in touch with technical support for the setup. Previously, I used to work with products...
Read full review of SAP Analytics Cloud »
Gurgaon Gupta
Software Engineer at a tech services company
When you use the technical support you have to route through your implementation partner. Our implementation partner...
Read full review of SAP Business One »
Anonymous User
Group Learning and Development Specialist at a manufacturing company
I have contacted the solution's technical support, and I feel that though they are professional, they weren't very...
Read full review of SAP SuccessFactors Learning »

Review 1 of 30

Technical Support

No Data Available

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