Compare Persistent Systems vs SAP

Persistent Systems

SAP

Based on 1695 reviews.

Sample Customers

Persistent Data and Analytics

Cisco

SAP Business Technology Platform

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Business Data Cloud

Ericsson, Vodafone, Google, Team Liquid, Ryder Cup, Accenture

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

12 reviews

Top Industries

Construction Company

41%

Comms Service Provider

10%

Financial Services Firm

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Mehboob AalamMughal
Senior SAP-ABAP Lead Consultant at Ernst & Young
The customer tool is very responsive. The support desk phone service is effective and meets expectations.
Read full review of SAP S/4HANA »
Vinay Lohakare
SAP Technical Architect at a tech vendor
You would always raise a P1 when you need a quick response. If it's not P1, then there is a delay in response. So if...
Read full review of SAP Business Warehouse »
Pratham Nagella
SRM Consultant at a tech vendor
The support from SAP PowerDesigner is great. I rate the support from SAP PowerDesigner an eight out of ten.
Read full review of SAP PowerDesigner »
Ritesh Durvasha
Senior consultant at a consultancy
The technical support is good.
Read full review of SAP BW4HANA »
Kumar-Saurav
Founder, CEO at AccelSoft Infotech
The customer service and support are okay. The response time is faster.
Read full review of SAP Business Data Cloud »
MohammadShafiullah
MANAGER - IT SYSTEMS at Fabtech
Regarding technical support, some functional-related issues are in the solution we are coordinating with the partner.
Read full review of SAP Business One »
SandeepKumar7
Head - Shared Service Operations and HR Systems at a pharma/biotech company
On a scale of 1 to 5, I would give technical support a 4.
Read full review of SAP SuccessFactors »
Dheeraj Ghorpade
Manager at Saama
I often communicate with the technical support of SAP PowerDesigner, raising incidents through the portal whenever I...
Read full review of SAP PowerDesigner »
Segun Oyeleke
SAP HANA Developer at a educational organization
It has good technical support.
Read full review of SAP Business Data Cloud »
Devang_Shah
Leadership-SAP Operations and Technologies- Global Delivery Hub at a wholesaler/distributor
SAP's technical support is very good, depending on your contract. It's based on the support contract; if there's...
Read full review of SAP Process Orchestration »
Fauzan Memon
SAP BDC Lead Consultant at YASH Technologies Middle East
We have received responses to everything we raised. The service has been good so far.
Read full review of SAP Business Data Cloud »
Bassem Mohammed
IT Application Manager at TBTD
The technical support for SAP HANA is good. On a scale of one to five, I'm rating SAP support five out of five.
Read full review of SAP HANA »
HemanthKumar S
Consultant at BluTech Talent Plus LLP
The technical support is pretty good. They reply in a timely manner and also provide solutions, which is what...
Read full review of SAP SuccessFactors Employee Central Payroll »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
We always purchase SAP support because it is very good. They give you the maximum attention and it is really quite...
Read full review of SAP Predictive Analytics [EOL] »
Anonymous User
IT at a marketing services firm
I am satisfied with the technical support provided by SAP. I would rate their technical support as excellent.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
SAP consultant at a tech services company
Basically, the developers that are building the tool are responsible for maintaining the tickets on second level....
Read full review of SAP Identity Management »
Vishal-K
Software Engineer at Nexogic
The technical support is excellent. Any escalations are usually resolved within one or two days. Escalations are...
Read full review of SAP HCM »
Pranil-Shinde
Enterprise Architect at Cognizant
For older versions, the support is not as strong. However, for the latest cloud version, they are more supportive. It...
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Senior Business Analyst at a comms service provider
I have not had any contact with technical support. We have our IT support desk who handles any issues by contacting...
Read full review of SAP SuccessFactors »
Anonymous User
Senior Manager - BI Head
Customer Service: * SAP BO/BI - Below average * Tableau - Good * IBM Cognos - Average * MS BI - Average * Pentaho -...
Read full review of SAP BusinessObjects Business Intelligence »
Puneet
Senior Manager at Capgemini
The technical support we have experienced is good. They have been responsive for about 90% of the year.
Read full review of SAP Master Data Governance »
Anonymous User
Territory Manager at a tech vendor
SAP support is average.
Read full review of SAP S/4HANA Cloud »
Anonymous User
Senior System Analyst at a energy/utilities company
Customer Service: Satisfactory. Technical Support: 6 out of 10
Read full review of SAP ERP »
Anonymous User
SAP HCM/FICO Team lead at a transportation company
The solution is stable, so I didn't need to reach out to technical support very often. When I did, they were helpful....
Read full review of SAP HCM »
Anonymous User
SAP BDC Consultant at a tech vendor
Customer support is good for now; however, since many customers are migrating to SAP Business Data Cloud, SAP needs...
Read full review of SAP Business Data Cloud »
Reviewer302462
Tech Director at a computer software company
I often communicate with the technical support and customer service of SAP IQ, and it has not been very impressive....
Read full review of SAP IQ »
Anonymous User
Senior Consultant
I would rate the technical support at 8/10, as it is good but expensive.
Read full review of SAP Business Suite »
Anonymous User
Sr. Specialist at a tech services company
I have rarely needed to be in touch with technical support for the setup. Previously, I used to work with products...
Read full review of SAP Business Data Cloud »
Henrique Brodbeck
Owner / Consultant at Brodbeck
It is good, but it depends on the partner you select for implementation. You have to select a knowledgeable partner...
Read full review of SAP CRM »
Anonymous User
Founder at a tech company
On a scale from 1-10: 7/10
Read full review of SAP SuccessFactors »

Review 1 of 30

Technical Support

No Data Available

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