Compare Persistent Systems vs SAP

Persistent Systems

SAP

Based on 1492 reviews.

Sample Customers

Persistent Data and Analytics

Cisco

SAP Cloud Platform for the Internet of Things

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Analytics Cloud

Live Oak Bank

Popular Solutions

SAP S/4HANA

62 reviews

SAP BusinessObjects Business Intelligence Platform

10 reviews

SAP ERP

15 reviews

Top Industries

No Data Available

Educational Organization

15%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
SAP S/4HANA Cloud is an ERP solution. We use it in multiple industries to maintain their process flows for financial,...
Read full review of SAP S/4HANA Cloud »
A K 18
Director of Infrastructure at a university
HANA is used to analyze data quickly and build real-time dashboards, which allows us to track data live and monitor...
Read full review of SAP HANA »
StéphanBloch
Consultant Expert SAP PI / SAP PO at BS - Int Consulting
I have worked with SAP Process Orchestration to facilitate interfaces between different systems, including various...
Read full review of SAP Process Orchestration »

Review 1 of 5

Customer Service

No Data Available

Ijlal Naqvi
Lead SAP Cloud Services at a computer software company
With SAP Business One, support is mostly delivered by partners. SAP doesn't deliver direct support. Established...
Read full review of SAP Business One »
Irina Dewi
Senior Public Policy Specialist at a mining and metals company
The company provides good service and accompanying support.
Read full review of SAP SuccessFactors »
Milan Orendac
Senior Business Executive at Sophia
I find it difficult to handle and discuss issues with the technical support team.
Read full review of SAP SuccessFactors Learning »
AhmedHaridy
Managing Director at Emkan
The tool's technical support is fast.
Read full review of SAP IT Operations Analytics »
Mehboob AalamMughal
Senior SAP-ABAP Lead Consultant at Ernst & Young
I rate the support five out of ten because we needed the support and communication while deploying the solution and...
Read full review of SAP Process Orchestration »
RaviAnupam
PM at Squadron Energy
I think if you go for public cloud, the solution's technical support is not great and I would rate it as a five out...
Read full review of SAP S/4HANA »
Srini-Dhanaraj
Founder & CEO at imfine.club
The solution's technical support was from a third-party company, and I found that they lacked in the area of...
Read full review of SAP S/4HANA »
Joyee Sen
SAP Service Delivery Manager at SoftwareONE
The technical support is good.
Read full review of SAP BW4HANA »
Virendra Rai
Director- APAC at 2iSolutions
Nobody can match their customer service, it's very good.
Read full review of SAP S/4HANA »
P P Gopalakrishhnan
Practice Head: Digital Transformation at Progressive Infotech Pvt. Ltd.
The tool's response time is fairly low. The team has good technical ability. However, the product takes time for...
Read full review of SAP Business One »
FranciscoSantos
Director at Pixel Studio PTY
Local teams always available, plus direct support from Walldorf if required
Read full review of SAP Data Services »
Shubham Desale
Senior Consultant at Inteliwaves
The customer service and support are good and knowledgeable.
Read full review of SAP S/4HANA »
Hisham Ismail
Director of Operations of Support / co CEO at Snag Free
Tech support with SAP, including for modules like Employee Central, can sometimes be challenging, often requiring...
Read full review of SAP SuccessFactors Learning »
AnilKumar38
Project Manager - Analytics at Mindsprint
The technical support is okay.
Read full review of SAP BW4HANA »
Anonymous User
Solution Architect at a energy/utilities company
In terms of technical support for SAP SuccessFactors, the process involves raising incidents, escalations, and...
Read full review of SAP SuccessFactors Learning »
Anonymous User
IT Consultant at a manufacturing company
Technical support is fairly good. At times it can take three to four weeks to get back to us with a resolution....
Read full review of SAP NetWeaver »
Anonymous User
SAP Consultant at a tech services company
I don't have much experience with SAP's tech support, but I have used the online support system. It's okay for a...
Read full review of SAP S/4HANA »
Renaud Motuelle
SAP Technical Director at Key Performance Consulting
The technical support is okay, although it can be improved because sometimes it takes too long to get the correct...
Read full review of SAP BW4HANA »
Anonymous User
Data Architect at a government
The technical support for this solution is good. When we developed the instructions, we had meetings with them and...
Read full review of SAP PowerDesigner »
A K 18
Director of Infrastructure at a university
We haven't contacted them yet. We were working with an implementation partner, and they also had an implementation...
Read full review of SAP S/4HANA Cloud »
Shahzad-Islam
ERP Project Manager & Managing Consultant at Liwa Education, Iranfava
Typically, the partner or consultant provides technical support, and not the company itself. I wouldn't be able to...
Read full review of SAP Business One »
Johannes Bacher
Application Architecture at Independent Consultancy
My experience with SAP's technical support varies a lot. It depends on the person handling the ticket; if you are...
Read full review of SAP S/4HANA Cloud »
Patrick Steenkamp
Project Manager at a consultancy
Good, as this is done in-house.
Read full review of SAP NetWeaver Enterprise Portal »
ArifKundi
Chief Executive Officer at Biz Tech Resources
We've primarily relied on the local implementers for support, and there are challenges whenever they need to refer...
Read full review of SAP S/4HANA »
Anonymous User
General Manager at a recruiting/HR firm
The technical support is good.
Read full review of SAP SuccessFactors »
DENNIS SUNNY
Business Intelligence Lead at a tech services company
SAP is famous for technical support. You get 24-hour support and there are different types of support offered. We...
Read full review of SAP Analytics Hub »
Ali Mirnia
Chief Executive Officer at Redment
We've dealt with technical support in the past. It wasn't that good. Sometimes the information we received from them...
Read full review of SAP HANA »
Anonymous User
Associate Partner at a tech services company
Technical support depends on the size and type of company. Multiple support levels are available.
Read full review of SAP Master Data Governance »
Bhargava Krishna T
Lead Consultant at a computer software company
Technical support response time is slow. It takes some time to get a response. I have noticed that in many cases,...
Read full review of SAP Process Orchestration »
Maheen Mehmood
HR Intern at Pakistan State Oil Company Ltd
SAP HCM's technical support was on point. I appreciate that every data we wanted, every help, reconfiguration, or...
Read full review of SAP HCM »

Review 1 of 30

Technical Support

No Data Available

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