Compare Persistent Systems vs SAP

Persistent Systems

SAP

Based on 1527 reviews.

Sample Customers

Persistent Data and Analytics

Cisco

SAP Cloud Platform for the Internet of Things

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Analytics Cloud

Live Oak Bank

Popular Solutions

SAP S/4HANA

64 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

SAP ERP

16 reviews

Top Industries

No Data Available

Manufacturing Company

12%

Computer Software Company

11%

Educational Organization

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
I worked with SAP BW4HANA, creating Web Intelligence reports using BEx queries. I am a BW consultant with 14 years of...
Read full review of SAP BW4HANA »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
For SAP HANA, my first project involved migrating from SAP HANA to BW due to cost concerns. The client requested...
Read full review of SAP HANA »

Review 1 of 5

Customer Service

No Data Available

Kumar-Saurav
Founder, CEO at AccelSoft Infotech
It seems like SAP's support team is still getting up to speed on this product. They probably have to reach out...
Read full review of SAP Analytics Cloud »
Bhupesh Akkineni
Project Manager at a tech services company
We are satisfied with the technical support from SAP because when we reached out, we were able to get very good...
Read full review of SAP Analytics Cloud »
Githinji Githogora
ICT Manager at Dawa Life Sciences
The solution's technical support is fine. They do help users to sort out the issues related to the solution. I rate...
Read full review of SAP ERP »
ChristopherOrilogbon
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
I rate SAP support 10 out of 10. They have different levels of support. The first is the customer, the second is...
Read full review of SAP SuccessFactors »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
After the successful implementation of S/4HANA for a client, technical support is available 24/7 because the client...
Read full review of SAP S/4HANA Cloud »
Anonymous User
SAP Certified BI, BOBJ, BODS Consultant at a healthcare company
Technical support is 10/10.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Data Architect at a pharma/biotech company
I did not use technical support.
Read full review of SAP PowerDesigner »
reviewer801753
SAP Data Migration Consultant at a manufacturing company
The solution's technical support can become a bit better in terms of turnaround times.
Read full review of SAP Data Services »
Anonymous User
SAP BO/BW Consultant at KIIT University
Customer Service: Very Good Technical Support: Excellent
Read full review of SAP BusinessObjects Business Intelligence Platform »
VINCENTWU
Project Manager at Inventec
.
Read full review of SAP S/4HANA »
Anonymous User
Finance Manager
We've had a good experience with customer support. They're active and we have an exclusive relationship manager to...
Read full review of SAP Analytics Cloud »
Anonymous User
Project and Service delivery Manager at a tech services company
In terms of support updates, the SAP ERP is better because you can do customizations by modifying the code while in...
Read full review of SAP CRM »
Anonymous User
Head of Product Operations Planning at a pharma/biotech company
Technical support is available anywhere, and it's easy to find.
Read full review of SAP ERP »
Anonymous User
Business Intelligence Consultant at a tech services company
Customer Service: On a Scale of 1-5, I would give them 3. Technical Support: On a Scale of 1-5, I would give them 3.
Read full review of SAP Data Services »
Alam Khan
Team Leader at Abacus Consulting
Technical support through Telstra is available for SAP ERP, particularly for creating custom objects in SAP HCM when...
Read full review of SAP HCM »
Anonymous User
Founder & CEO at a tech services company
I never use it because those folks don't even know as much about it as I do. However, if I encounter a bug, I will go...
Read full review of SAP Crystal Reports »
Anonymous User
IT Controlling Specialist at a pharma/biotech company
I am in maintenance, so I have not contacted technical support. I can't say how many times we have had to contact...
Read full review of SAP Business Warehouse »
JanisSteltner
Process Manager at a energy/utilities company
The Signavio technical support is always great. I have had contact with them two or three times and the problems have...
Read full review of SAP Signavio Process Manager »
Anonymous User
Founder and CEO at a tech services company
We are providing the support, and we get good support from SAP. I am satisfied with their performance.
Read full review of SAP Business One »
Anonymous User
Assistant Athletic Business Manager at a healthcare company
Similarly, any requests for technical support are not issued or run through me, so I don’t hear about its effectiveness.
Read full review of SAP Ariba Procurement »
Selwyn Morris
Professional Officer Data Analyst at a government
The customer service team are very responsive and knowledgeable. I would rate them a four out of five.
Read full review of SAP Analytics Cloud »
Anonymous User
Consultant at a consultancy
When I dealt with SAP directly, they were a little bit resistant to accepting the client's request for development....
Read full review of SAP HCM »
T K G NAIR
Project Director at a retailer
We have support from an internal team as well as SAP. Its support is good.
Read full review of SAP S/4HANA »
Anonymous User
SAP Data Services Consultant at a government
I have not been in contact with the technical support directly. For most issues that we've had, we provide them to...
Read full review of SAP Information Steward »
Vijayaraguraman Rajaram
Senior Technical Manager at a tech services company
I have not used technical support.
Read full review of SAP Cloud Platform »
Carlos Guzman
CEO at CJG Consulting
Technical support used to be better. They seem to be less proactive than they were before. Previously they were very...
Read full review of SAP S/4HANA »
reviewer19610421
Business manager at a non-tech company
They provide outstanding customer support services.
Read full review of SAP Signavio Process Manager »
Anonymous User
Lead Consultant at a computer software company
I do not have experience with SAP technical support.
Read full review of SAP S/4HANA »
MarkVoges
Head of Global Operation Excellence at a media company
I have no experience with technical support. However, in the past four or five months, I have received calls from...
Read full review of SAP Signavio Process Manager »
SEAN Justine
Works
Technical support is good. I would rate them an eight out of ten.
Read full review of SAP S/4HANA Cloud »

Review 1 of 30

Technical Support

No Data Available

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