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Perforce

Based on 147 reviews.

SonarSource Sàrl

Based on 134 reviews.

Latest Research

Buyer's Guide

Klocwork vs. SonarQube

December 2025

SonarQube vs. Klocwork

Updated: December 2025

Buyer's Guide

Klocwork vs. SonarQube

December 2025

Klocwork vs. SonarQube

Updated: December 2025

Overview

Information Not Available

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Sample Customers

Klocwork

ACCESS Co Ltd, Risk-AI, Winbond Electronics, Bristol-Myers Squibb Pharmaceutical Research Institute, University of Southern California, Alebra Technologies, SIMULIA, Risk Management Solutions, Brigham Young University, SRD, HRL

Popular Solutions

14 reviews

6 reviews

0 reviews

19 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

11%

Comms Service Provider

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

13%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bharat Malik
Senior Automation Engineer at a financial services firm
We use Perfecto for our mobile testing; both real devices and virtual devices. We also use it in web online test...
Read full review of Perfecto »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at a engineering company
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Anonymous User
Business Development Manager at a tech services company
We use Puppet for automated configuration management, patch management, and general IT operations automation. It is...
Read full review of Perforce Puppet »
Marco Wwrthon
CEO at a comms service provider
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

KarthikHarpanhalli
Sr Software Engineering Supervisor at a manufacturing company
My usual use cases for SonarQube Server (formerly SonarQube) are for static code analysis to detect any build...
Read full review of SonarQube »

Review 1 of 1

Customer Service

Mahesh Bontha
Quality Assurance Architect at a healthcare company
In my company, we haven't contacted the solution's technical support since we are still exploring the product as we...
Read full review of BlazeMeter »
Saurav Krishna
Data Engineering and AI Intern at a tech vendor
The support team responds within 24 hours after raising a ticket.
Read full review of Perforce Acana »
Roland Castelino
QA Lead at a financial services firm
The customer support has improved over the past two years. They have probably remodeled their customer service,...
Read full review of Perfecto »
Rodrigo Candido Costa
Software Quality and Automation Specialist at a tech consulting company
I rate Perfecto support a ten out of ten. They've done more than one call with my team and helped the people here...
Read full review of Perfecto »
Robinson Caiado Guimarães
Sales Leader at a tech services company
I'm very happy with the technical support. They have answered all our needs.
Read full review of BlazeMeter »
Glenford John
Product Manager, Device Integration at a comms service provider
Technical support is amazing. They have 24/7 support. I was amazed that we could have support that doesn't involve...
Read full review of Perfecto »
Anonymous User
Chief Technology Officer at a non-profit
Any questions we had were addressed promptly by knowledgeable individuals.
Read full review of BlazeMeter »
WaqarTufail
Automation Architect at a financial services firm
The customer service is not available 24/7, which affects its rating. I would rate it as a seven because they respond...
Read full review of BlazeMeter »
Anonymous User
Senior Software Engineering Manager at a tech vendor
I would rate the support out of 10 as a solid 8, as they have been responsive and helpful.
Read full review of Klocwork »
Anonymous User
Principal at a tech company
Customer Service: With the community version, the support is very sketchy. Once we bought into the enterprise version...
Read full review of Perforce Puppet »
Pranay Mishra
Director - Quality Excellence at a manufacturing company
Vendor support is okay, however, I do not deal directly with them in my current role. During the initial phase when I...
Read full review of Klocwork »
Anonymous User
Development Manager at a comms service provider
We did not use technical support.
Read full review of BlazeMeter »
Analyn Garbosa
Project Manager at a financial services firm
The technical support has been very helpful. Whenever we raise a ticket from the support website portal, they reach...
Read full review of Perfecto »
Anonymous User
Associate - Projects at a tech services company
Customer Service: Customer service is 100%. Technical Support: Technical support is 100%.
Read full review of Perfecto »
Anonymous User
Senior Embedded Software Engineer at a engineering company
Technical support is good (7/10).
Read full review of Klocwork »
Anonymous User
Principle engineer at a manufacturing company
I rate Klocwork support a nine out of ten. We always get help when we need it.
Read full review of Klocwork »
Anonymous User
Database and Applications manager at a healthcare company
I believe that Delphix's support team is one of the best around. They are helpful and they don't walk away from a...
Read full review of Perforce Delphix »
Anonymous User
Gerente de Sistemas e Ingenieria de Software Libre
When we required any tech support, we contacted Gabriel and Hussein who gave us superb service, in order to resolve...
Read full review of Perforce Acana »
Anonymous User
Works
Their support is pretty good and normally gets back to me within one day. One time, instead of the support rep taking...
Read full review of BlazeMeter »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Anonymous User
Regional Head Customer Experience at a financial services firm
We have had contact with technical support and they are good. We have no issues with them.
Read full review of Perfecto »
Anonymous User
Test Lead at a tech services company
Customer Service: It's been 100%. Technical Support: It's been 100%.
Read full review of Perfecto »
Anonymous User
Prin IT Bus Systems Analyst at a healthcare company
I have not interacted directly with their technical support. We have a team that deals with them.
Read full review of Perfecto »
Anonymous User
Principal Consultant - Business Analysis / Project Management / Account Management at a tech consulting company
Easy to use and effective.
Read full review of BlazeMeter »
Anonymous User
Lead Software QA Engineer at a tech services company
Support is adequate. Getting initial responses for support issues can sometimes be slow.
Read full review of BlazeMeter »
Gururaj-Rao
Integration Supervisor Lead at a manufacturing company
Vendor support is adequate. During the initial phase, there was a need for follow-ups and clarifications, which...
Read full review of Klocwork »
Anonymous User
SCM administrator at a tech company
Technical support for routine issues and tutoring beginners is absolutely the best. They follow up until you are...
Read full review of Helix Core »
Anonymous User
Chief Technology Officer at a insurance company
I rate the technical support a seven out of ten.
Read full review of Helix ALM »
Anonymous User
Senior Data Manager at a computer software company
The technical support was almost perfect, both for user support and for system administrators.
Read full review of Helix Core »
Anonymous User
Test Manager at a tech company
I would give the technical support a 5/10.
Read full review of BlazeMeter »

Review 1 of 30

SatishKumar14
Devops Architect at a tech vendor
The customer support for SonarQube Cloud (formerly SonarCloud) has been better. Some of my teammates have interacted...
Read full review of SonarQube »
SenthuranPooranananthan
Senior Director of DevOps at a computer software company
SonarCloud has community support, but not technical support. They frequently reach out to us and ask if we are happy...
Read full review of SonarQube »
Jayashree Acharyya
Director at a consumer goods company
We have worked with the support from SonarQube and we have had good experiences.
Read full review of SonarQube »
Yash Brahmani
Devops Engineer at a financial services firm
We do contact them based on the project team requirement. We contact them if they have to set up any specific kind of...
Read full review of SonarQube »
Rakesh Thakur
Technical Architect at a insurance company
We're using the Community Edition, and I think support comes only with the paid version. But we had an initial...
Read full review of SonarQube »
Anshuman Kishore
Director Product Development at a computer software company
I have not personally been in contact with technical support. I believe that our team recently had contact with them...
Read full review of SonarQube »
Gustavo Lugo
Chief Solutions Officer at a tech services company
I have never used technical support from the SonarQube support team. I work very well with the documentation you find...
Read full review of SonarQube »
Anonymous User
Software Engineer, Agile/Lean Evangelist, Scrum Master at a tech services company
Customer Service: I've not had to use them. I thinks it's online documentation is up to date, and it is enough to use...
Read full review of SonarQube »
Anonymous User
Director at a consultancy
Fairly good.
Read full review of SonarQube »
Hilman Tehrani
Information Technology Technical Architect at a insurance company
With the use of community version, we already have utilized and carried out our needs to fulfil application security...
Read full review of SonarQube »
Anonymous User
Lead Security Architect at a comms service provider
I would rate the customer support for this solution a seven out of ten.
Read full review of SonarQube »
Anonymous User
Works
Beyond listening, customer service is doing everything in one's power to efficiently and accurately serve each customer.
Read full review of SonarQube »
Anonymous User
System Analyst // System Architect at a tech services company
SonarQube's technical support is good.
Read full review of SonarQube »
KarthikHarpanhalli
Sr Software Engineering Supervisor at a manufacturing company
I would rate the technical support for SonarQube Server (formerly SonarQube) as a 10 because we have not faced any...
Read full review of SonarQube »
Jeff Ingalls
Automation Tool Specialist at a comms service provider
I haven't had to use technical support.
Read full review of SonarQube »
Anonymous User
QA Engineer at a tech services company
Customer Service: I think is good, also there is a new forum named...
Read full review of SonarQube »
Damyan Bogoev
Distinguish Engineer at a computer software company
Since we are using some kind of freemium version, we have resolved issues via community support rather than the paid...
Read full review of SonarQube »
Kiran Gujju
Cyber Security Architect (USDA) at a government
The technical support is very good. When a product is good, we don't use them as regularly.
Read full review of SonarQube »
Hilman Tehrani
Information Technology Technical Architect at a insurance company
We have contacted support but it's not mandatory operating support and takes some time to get a reply.
Read full review of SonarQube »
Sirish Reddy
Technology Manager at a tech services company
We had to contact technical support back several years ago because we had an issue with one of the new SQL plugins...
Read full review of SonarQube »
Anonymous User
SW Automation Team Leader at a tech services company
They have very good documentation at the SonarQube site; during inquiries on possible purchases, the SonarSource team...
Read full review of SonarQube »
Anonymous User
Lead Engineer at a healthcare company
They do have a lot of information on their website for the parts that they're offering free. We don't have licensing...
Read full review of SonarQube »
Anonymous User
Application Security Analyst at a agriculture
We have not needed to use the technical support.
Read full review of SonarQube »
Swati P
Deputy Manager Quality Assurance at a manufacturing company
Technical support could be better. If we request support, it's a little bit delayed, and it's not consistent on email.
Read full review of SonarQube »
TibinLukose
Software Engineer at a tech services company
The community support is great. I have not had reason to contact the technical support team from the vendor.
Read full review of SonarQube »
Warayuth Wongpaiboonwattana
System Quality Assurance Manager at a comms service provider
There is a lot of information for SonarQube online in the community forums. I only used technical support when I...
Read full review of SonarQube »
Ahmed Elkholy
Test Expert at a comms service provider
We contacted technical support about the BPM and WebMethod programming language. They supported us with a fast...
Read full review of SonarQube »
Daniel Hall
Technical Architect at a energy/utilities company
We have had no need to contact technical support.
Read full review of SonarQube »
Anonymous User
Head Innovation Hub at a tech services company
I contacted them once or twice. I am very satisfied with their support. I didn't have any concerns in terms of support.
Read full review of SonarQube »
Anonymous User
Technical Authority Digital at a insurance company
Customer Service: Average. That said, considerable effort has been made to make the product largely self supporting...
Read full review of SonarQube »

Review 1 of 30

Technical Support

No Data Available

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