Compare Perforce vs Sauce Labs

Perforce

Based on 83 reviews.

Sauce Labs

Based on 111 reviews.

Latest Research

Sauce Labs vs. Perfecto

Updated: November 2022

Sauce Labs vs. BlazeMeter

Updated: November 2022

Perfecto vs. Sauce Labs

Updated: November 2022

Sample Customers

Rogue Wave TotalView

HRL, STFC Daresbury Laboratory, OpenGeoSolutions, LLNL

Perforce QA Wizard Pro

Ubisoft, Expedia, Honda, Samsung,Citrix

BlazeMeter

DIRECTV, GAP, MIT, NBCUniversal, Pfizer, StubHub

Perfecto

Virgin Media, Paychex, Rabobank, R+V, Discover

Perforce TestCraft

Ubisoft, ES ASUR, Parametric, Fristads, Sports Interactive, SOLID, Spirent Communications

Sauce Labs

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

Sauce Visual

Autodesk

TestObject

BW Bank, Telefonica

Popular Solutions

19 reviews

12 reviews

6 reviews

19 reviews

1 reviews

Top Industries

Computer Software Company

19%

Comms Service Provider

17%

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

Comms Service Provider

15%

Financial Services Firm

12%

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Roland Castelino
QA Lead at BMO Financial
Our use cases are execution on the cloud for web and mobile. With mobile, it could be different platforms, like iOS,...
Read full review of Perfecto »
Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
We use this solution as a tester. When it comes to 5G, there are loads of changes because we're trying to build the...
Read full review of BlazeMeter »
AnirbanSarkar
Head - Solution Management Group at Meteonic Innovation Pvt. Ltd.
We serve as consultants to several clients across different domains, specifically automotive, aviation, electronics,...
Read full review of Klocwork »
Anonymous User
Solutions Consultant at a tech services company
Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum...
Read full review of Helix ALM »

Review 1 of 4

Joel Alonzo
Product Manager - Data & APIs at a marketing services firm
When I started with my current company we had a fairly lean tech department and Sauce Labs was originally implemented...
Read full review of Sauce Labs »
RajeevSAwant
Head Automation COE at Truglobal
TestObject are building a low-code testing platform for API testing and visual testing. Recently they have acquired a...
Read full review of TestObject »

Review 1 of 2

Customer Service

Anto Infanta
Senior Test Engineer at a computer software company
The technical support is good. They have good support documentation and when we have contacted them, they helped to...
Read full review of BlazeMeter »
Real Klocwork User
TMS Product Architect
I haven't had direct contact with technical support.
Read full review of Klocwork »
Robinson Caiado Guimarães
Sales Leader at Better Now
I'm very happy with the technical support. They have answered all our needs.
Read full review of BlazeMeter »
Govindaraj Ponnusamy
Automation Architect at a tech consulting company
Whenever we have a doubt about mobile device testing, we just go to the Perfecto site and what we need will be there....
Read full review of Perfecto »
AnirbanSarkar
Head - Solution Management Group at Meteonic Innovation Pvt. Ltd.
Klocwork has a presence in more than forty-eight countries, so technical support is available in over thirty...
Read full review of Klocwork »
Suresh Vaddi
Senior Engineer at CIBER
If there are issues I update it in a chat and the technical support creates a ticket ID for follow-up. Sometimes they...
Read full review of BlazeMeter »
Sameer Bakshi
Test Specialist at IBM
Their technical support is very good. They immediately respond to our queries and try to resolve them in the best way...
Read full review of Perfecto »
Anonymous User
Advanced Product Developer - Software at a manufacturing company
I haven’t used Seapine / Perforce tech support directly. I have only interacted with our internal TestTrack...
Read full review of Helix ALM »
Vijay kumar
Associate QA Manager at Xcel Serv Solution
For the paid version, we have our own technical support for BlazeMeter. They are helpful.
Read full review of BlazeMeter »
Anonymous User
Test Manager at a tech company
I would give the technical support a 5/10.
Read full review of BlazeMeter »
Parvathi Y.
automation tester at a computer software company
Whenever we have an issue we raise a ticket and it is resolved pretty fast. The technical support is great and it's...
Read full review of Perfecto »
Anonymous User
Senior Performance Engineer/ Staff Qa Member at a tech vendor
I did not contact support.
Read full review of BlazeMeter »
Bob Dean
Principle Engineer at MTSI
Technical support is very good. Most of my tickets have been closed. If I put in a report, request, show a bug to...
Read full review of Klocwork »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
I have used the support from Klocwork. There was a transition time when we started using the solution which was not...
Read full review of Klocwork »
Anonymous User
Responsible for Test Management at a tech services company
The current version of the solution is very stable, so we've never had to contact technical support.
Read full review of Perfecto »
Anonymous User
User
I would rate the technical support as 9/10, as I used it quite a few times. There was one instance where there was a...
Read full review of BlazeMeter »
Anonymous User
Gerente de Sistemas e Ingenieria de Software Libre
When we required any tech support, we contacted Gabriel and Hussein who gave us superb service, in order to resolve...
Read full review of Akana API Management »
Anonymous User
Automation Consultant at a consultancy
I work closely with my Perfecto vendor and he is very supportive. Every time there is a new update he will share it...
Read full review of Perfecto »
Specialist677
Specialist at a non-tech company
The technical support is good. They support us whenever we need it.
Read full review of Klocwork »
Anonymous User
Principal Consultant - Business Analysis / Project Management / Account Management at a tech consulting company
Easy to use and effective.
Read full review of BlazeMeter »
Anonymous User
Senior Data Manager at a computer software company
The technical support was almost perfect, both for user support and for system administrators.
Read full review of Helix Core »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Anonymous User
Director, QE Automation & Analytics at a financial services firm
The technical support is good. Our service-level agreement states that if we open a ticket, it has to be resolved...
Read full review of Perfecto »
Anonymous User
Software Developer at a media company
Technical support was OK for some situations.
Read full review of BlazeMeter »
Anonymous User
Software Chief Engineer at a transportation company
We don't deal with the technical team directly, because we have a service line. So if I have an issue, we report to...
Read full review of Klocwork »
Anonymous User
Development Manager at a comms service provider
We did not use technical support.
Read full review of BlazeMeter »
Anonymous User
Manager at a insurance company
So far, so good. We haven't created an official service ticket yet, but the inquiry and the follow-up seem to be good.
Read full review of Perfecto »
Anonymous User
Technology Specialist at a financial services firm
Technical support has been very good so far. They are helpful and responsive. We are satisfied with the assistance...
Read full review of BlazeMeter »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Very good.
Read full review of Klocwork »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »

Review 1 of 30

Andy Antes
Senior Software Engineer at a computer software company
I have not personally used Sauce Labs' technical expertise to assist us with integration or for implementing...
Read full review of Sauce Labs »
Hassan Radi
Head of Automation R&D at Applause
We open support tickets, and they're pretty responsive, they get back to us on time. They're really good about fixing...
Read full review of Sauce Labs »
Nitu Singh
Test Automation Snr. Consultant at a insurance company
Overall, technical support has been really good. They have responded to our questions and have triaged pretty quickly...
Read full review of Sauce Labs »
Joel Alonzo
Product Manager - Data & APIs at a marketing services firm
I work with a lot of different vendors, but the number-one thing about Sauce Labs is their ability to respond to...
Read full review of Sauce Labs »
Savio De Souza
Sr. IT Architect at a healthcare company
I rate Sauce Labs' support nine out of 10. I could go up to a perfect 10 if the response and solution times were a...
Read full review of Sauce Labs »
Ben Lane
Application Engineer at Discover Financial Services
Their support has been great. When I submit a new help ticket or a request, they usually respond on the same day, by...
Read full review of Sauce Labs »
Anonymous User
Web Producer at a tech company
Customer service is top notch. When you report a bug or inquire about something they get back to you with a plan of...
Read full review of Sauce Labs »
Anonymous User
Chief Arrgonaut at a tech services company
Customer Service: Support is friendly and responsive. Technical Support: Solid.
Read full review of Sauce Labs »
Anonymous User
Software Development Engineer at a computer software company
Customer Service: Haven't had the need to interact with them. Technical Support: Haven't had the need to call them.
Read full review of Sauce Labs »
Anonymous User
Software Development Engineer at a computer software company
I would rate support as an eight out of 10.
Read full review of Sauce Labs »
Anonymous User
QA Manager at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Software Testing Enigneer (QA) at a tech services company
Customer Service: Sauce Labs support has been very helpful, and they are always friendly, even when it's not always a...
Read full review of Sauce Labs »
Anonymous User
Quality Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Lead Automation Engineer at a wellness & fitness company
Customer Service: Excellent! Technical Support: Exceptional!
Read full review of Sauce Labs »
Anonymous User
Lead Test Automation Engineer at RevContent
Their customer service reps are fantastic! They have heard of all of the typical issues that can occur in business...
Read full review of Sauce Labs »
Anonymous User
Senior Manager - Software QA at a hospitality company
The technical support has been pretty good. We haven't seen a lot of technical issues in which to engage their...
Read full review of Sauce Labs »
Anonymous User
Sr. QA Automation Engineer
Customer Service: They are amazing. Always get back to me, follow up, everything is amazing. Technical Support: They...
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a financial services firm
Customer Service: Never used. Technical Support: Never used.
Read full review of Sauce Labs »
Anonymous User
Vice President of IT QA at a financial services firm
Sauce Labs' support has been great. I would rate them 10 out of 10 because they respond quickly when we have a...
Read full review of Sauce Labs »
Anonymous User
Senior QA Engineer at a tech services company
They are great! Always friendly and thorough.
Read full review of Sauce Labs »
Anonymous User
User at a insurance company
Customer Service: Very positive. From the sales reps to the customer success reps, Sauce Labs is truly dedicated to...
Read full review of Sauce Labs »
Anonymous User
LMTS, Software Engineering at Salesforce
I rate Sauce Labs' support at about seven out of 10. We put in certain requests with Sauce Labs, and sometimes it...
Read full review of Sauce Labs »
Anonymous User
Engineer at a pharma/biotech company
We have made use of Sauce Labs’ technical expertise to help us integrate automated testing into our CI/CD pipeline...
Read full review of Sauce Labs »
Anonymous User
Sr Staff Software Engineer, QA Enablement at a tech vendor
As we run into issues with anything that we are trying to do or integrating with to run our test automation, we reach...
Read full review of Sauce Labs »
Anonymous User
Quality Assurance Engineer at a tech services company
This has been an area of focus from Sauce Labs. Their customer service is unmatched, and their help documents have...
Read full review of Sauce Labs »
Anonymous User
Software Developer Trainee at a tech services company
Customer Service: 4.8 out of 5 Technical Support: 4.5 out of 5
Read full review of Sauce Labs »
Anonymous User
User at a tech company
Customer Service: Eight out of 10. Technical Support: Eight out of 10.
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a tech services company
Customer Service: An eight out of 10. Technical Support: A nine out of 10.
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
QA Manager at a tech company
Customer Service: Sauce support has been very helpful -- always friendly, pretty prompt, and thorough, too -- even...
Read full review of Sauce Labs »

Review 1 of 30

Technical Support

No Data Available

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