Compare Perforce vs Sauce Labs

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

Sauce Visual

Autodesk

TestObject

BW Bank, Telefonica

Popular Solutions

18 reviews

6 reviews

0 reviews

2 reviews

0 reviews

0 reviews

Top Industries

Financial Services Firm

14%

Manufacturing Company

13%

Computer Software Company

13%

Retailer

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The primary use case is controlling and documenting project documents, requirements, tests, traceability between...
Read full review of Helix ALM »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Anonymous User
Business Development Manager at a tech services company
We use Puppet for automated configuration management, patch management, and general IT operations automation. It is...
Read full review of Perforce Puppet »
Marco Wwrthon
CEO at VonatelNetworks
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

RajeevSAwant
Head Automation CoE at Truglobal
TestObject are building a low-code testing platform for API testing and visual testing. Recently they have acquired a...
Read full review of TestObject »
Mohit Rathi
Lead Consultant at a tech services company
We use it for automated testing. For our company, we do web testing automation. We run our test suites containing...
Read full review of Sauce Labs »
Vijay Sawale
Test Associate & Manager at IGT Solutions
AutonomIQ TestIQ is a tool from SoftLab. My company uses the solution since it is a low-code and no-code automation...
Read full review of AutonomIQ TestIQ »

Review 1 of 3

Customer Service

Rodrigo Candido Costa
Software Quality and Automation Specialist at PRIME CONTROL
I rate Perfecto support a ten out of ten. They've done more than one call with my team and helped the people here...
Read full review of Perfecto »
Glenford John
Product Manager, Device Integration at a comms service provider
Technical support is amazing. They have 24/7 support. I was amazed that we could have support that doesn't involve...
Read full review of Perfecto »
Roland Castelino
QA Lead at BMO Financial
The customer support has improved over the past two years. They have probably remodeled their customer service,...
Read full review of Perfecto »
Niaz Aziz
Projects Team Lead at Azeemi Technologies
The solution's technical support is good.
Read full review of Perforce Delphix »
Manoj Raghavendra
Director at SMKR Consultancy LLP
I did not need to contact BlazeMeter's customer service as my usage was quite specific and clear, along with prior...
Read full review of BlazeMeter »
Swetha Mahasivbhattu
Performance Test Engineer at CEI
Our company has not made many critical errors in getting technical support. Whatever difficulties our company has...
Read full review of BlazeMeter »
Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
Anonymous User
Solutions Consultant at a tech services company
I don't deal with them directly, but I would rate them as adequate.
Read full review of Helix ALM »
Anonymous User
Test Lead at a tech services company
Customer Service: It's been 100%. Technical Support: It's been 100%.
Read full review of Perfecto »
Anonymous User
Regional Head Customer Experience at a financial services firm
We have had contact with technical support and they are good. We have no issues with them.
Read full review of Perfecto »
Bob Dean
Principle Engineer at MTSI
Technical support is very good. Most of my tickets have been closed. If I put in a report, request, show a bug to...
Read full review of Klocwork »
Real Klocwork User
TMS Product Architect
I haven't had direct contact with technical support.
Read full review of Klocwork »
Anonymous User
Co-Founder and Consulting Engineer at a tech services company
You always find an obstacle, but you to give the feedback to them. Then, they can guide you through this to fix...
Read full review of Perforce Puppet »
Specialist677
Specialist at a non-tech company
The technical support is good. They support us whenever we need it.
Read full review of Klocwork »
Anonymous User
Works
Great and responsive!
Read full review of BlazeMeter »
Anonymous User
Software Chief Engineer at a transportation company
We don't deal with the technical team directly, because we have a service line. So if I have an issue, we report to...
Read full review of Klocwork »
Anonymous User
Test Manager at a tech company
I would give the technical support a 5/10.
Read full review of BlazeMeter »
Suresh Vaddi
Senior Engineer at CIBER
If there are issues I update it in a chat and the technical support creates a ticket ID for follow-up. Sometimes they...
Read full review of BlazeMeter »
Anonymous User
Associate - Projects at a tech services company
Customer Service: Customer service is 100%. Technical Support: Technical support is 100%.
Read full review of Perfecto »
Varun
Service Virtualization Developer at a tech services company
We have weekly calls with the BlazeMeter support team, and that's a great thing. During those calls they will ask if...
Read full review of BlazeMeter »
Anonymous User
Principle engineer at a manufacturing company
I rate Klocwork support a nine out of ten. We always get help when we need it.
Read full review of Klocwork »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
I have used the support from Klocwork. There was a transition time when we started using the solution which was not...
Read full review of Klocwork »
Maria Aguas
Test Lead at World Vision International
BlazeMeter's tech support team has been excellent, providing helpful and responsive assistance through chat and email...
Read full review of BlazeMeter »
Anonymous User
Assistant Vice President at a tech services company
We actually did reach out to the technical support and it was all right, not great. We didn't get the answers we needed.
Read full review of Perforce Acana »
Anonymous User
Automation Consultant at a consultancy
I work closely with my Perfecto vendor and he is very supportive. Every time there is a new update he will share it...
Read full review of Perfecto »
Anonymous User
Associate Software Engineer at a financial services firm
We get pretty good response times and I have someone I can contact very quickly if I have a problem.
Read full review of Perfecto »
Anonymous User
Senior Performance Engineer/ Staff Qa Member at a tech vendor
I did not contact support.
Read full review of BlazeMeter »
Michael Bujokas
Manager and Platform Lead, Canadian Digital Banking at BMO
They're quite responsive and they do reach out for more information, which is good. Lately they've been coming back...
Read full review of Perfecto »
Anonymous User
Software Consultant at a manufacturing company
The Seapine representatives and the reps that helped us to land the test server were very responsive, helpful, and...
Read full review of Helix ALM »

Review 1 of 30

Joel Alonzo
Product Manager - Data & APIs at a marketing services firm
I work with a lot of different vendors, but the number-one thing about Sauce Labs is their ability to respond to...
Read full review of Sauce Labs »
Savio De Souza
Sr. IT Architect at a healthcare company
I rate Sauce Labs' support nine out of 10. I could go up to a perfect 10 if the response and solution times were a...
Read full review of Sauce Labs »
Andy Antes
Senior Software Engineer at a computer software company
I have not personally used Sauce Labs' technical expertise to assist us with integration or for implementing...
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a financial services firm
Customer Service: Never used. Technical Support: Never used.
Read full review of Sauce Labs »
Anonymous User
Software Engineer at a consultancy
Customer Service: It is the best. Technical Support: It is good.
Read full review of Sauce Labs »
Anonymous User
Consultant at a tech vendor
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Lead Quality Analyst at Derivco
Customer service is good. I have personally not had an issue myself but from those that have it has never been...
Read full review of Sauce Labs »
Sarah Barefoot
Senior Quality Assurance Manager at a financial services firm
The support is fantastic. We have monthly meetings with Sauce Labs. Even if I have questions, I can just reach out to...
Read full review of Sauce Labs »
Ahsan Subhani
QA engineer at Siznam and Co
The technical support services are not satisfactory.
Read full review of Sauce Labs »
Anonymous User
Team Lead/Manager at a media company
Customer Service: 10/10 Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Quality Assurance at a tech company
Customer Service: Their customer service is good. Technical Support: Their technical support is great.
Read full review of Sauce Labs »
Anonymous User
Software Testing Enigneer (QA) at a tech services company
Customer Service: Sauce Labs support has been very helpful, and they are always friendly, even when it's not always a...
Read full review of Sauce Labs »
Anonymous User
IT Analyst at a manufacturing company
I worked with their customer support for these devices. For the issues that we were facing, they were very...
Read full review of Sauce Labs »
Anonymous User
Sr. QA Automation Engineer
Customer Service: They are amazing. Always get back to me, follow up, everything is amazing. Technical Support: They...
Read full review of Sauce Labs »
Mohit Rathi
Lead Consultant at a tech services company
Initially, we didn't reach out to their technical experts because we had the expertise on it. In one or two...
Read full review of Sauce Labs »
Anonymous User
Senior QA Automation Engineer at Bleacher Report
We've only usually contacted customer service (our account manager) to add VMs, it's been seamless and pleasant.
Read full review of Sauce Labs »
Anonymous User
Quality Assurance Engineer at a tech services company
This has been an area of focus from Sauce Labs. Their customer service is unmatched, and their help documents have...
Read full review of Sauce Labs »
Anonymous User
Senior QA Engineer at a tech services company
They are great! Always friendly and thorough.
Read full review of Sauce Labs »
Anonymous User
Software Tester at a transportation company
Customer Service: Their customer service is excellent. Technical Support: Their technical support is excellent.
Read full review of Sauce Labs »
Anonymous User
Quality Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Test Engineer at a media company
Customer Service: Pretty good. The customer service guys are responsive, and will respond with a reply in less than a...
Read full review of Sauce Labs »
Anonymous User
Sr Staff Software Engineer, QA Enablement at a tech vendor
As we run into issues with anything that we are trying to do or integrating with to run our test automation, we reach...
Read full review of Sauce Labs »
Anonymous User
Lead Test Automation Engineer at RevContent
Their customer service reps are fantastic! They have heard of all of the typical issues that can occur in business...
Read full review of Sauce Labs »
Anonymous User
Senior Manager - Software QA at a hospitality company
The technical support has been pretty good. We haven't seen a lot of technical issues in which to engage their...
Read full review of Sauce Labs »
Anonymous User
Works at a tech company
Customer Service: Eight out of 10. Technical Support: Eight out of 10.
Read full review of Sauce Labs »
Anonymous User
Software Development Engineer at a computer software company
Customer Service: Haven't had the need to interact with them. Technical Support: Haven't had the need to call them.
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a retailer
Customer Service: I have not used it. Technical Support: I have not used it.
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a tech services company
Customer Service: Customer support is excellent. I would give them a rating of 10 out of 10. Technical Support:...
Read full review of Sauce Labs »
Ben Lane
Application Engineer at Discover Financial Services
Their support has been great. When I submit a new help ticket or a request, they usually respond on the same day, by...
Read full review of Sauce Labs »
Anonymous User
Test Analyst at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »

Review 1 of 30

Technical Support

No Data Available

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