Compare Perforce vs Sauce Labs

Perforce

Based on 101 reviews.

Sauce Labs

Based on 113 reviews.

Sample Customers

Rogue Wave TotalView

HRL, STFC Daresbury Laboratory, OpenGeoSolutions, LLNL

Perforce QA Wizard Pro

Ubisoft, Expedia, Honda, Samsung,Citrix

BlazeMeter

DIRECTV, GAP, MIT, NBCUniversal, Pfizer, StubHub

Perfecto

Virgin Media, Paychex, Rabobank, R+V, Discover

Perforce TestCraft

Ubisoft, ES ASUR, Parametric, Fristads, Sports Interactive, SOLID, Spirent Communications

Sauce Labs

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

Sauce Visual

Autodesk

TestObject

BW Bank, Telefonica

Popular Solutions

21 reviews

18 reviews

6 reviews

1 reviews

1 reviews

1 reviews

Top Industries

Computer Software Company

14%

Educational Organization

14%

Financial Services Firm

13%

Manufacturing Company

11%

Computer Software Company

17%

Financial Services Firm

17%

Comms Service Provider

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Roland Castelino
QA Lead at BMO Financial
Our use cases are execution on the cloud for web and mobile. With mobile, it could be different platforms, like iOS,...
Read full review of Perfecto »
Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
We use this solution as a tester. When it comes to 5G, there are loads of changes because we're trying to build the...
Read full review of BlazeMeter »
Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
For API security purposes, we use the tool to host all our APIs. This allows us to take advantage of the security...
Read full review of Akana API Management »
Anonymous User
Developer at a tech services company

Read full review of JRebel »
Anonymous User
Senior Data Manager at a computer software company

Read full review of Helix Core »

Review 1 of 5

RajeevSAwant
Head Automation CoE at Truglobal
TestObject are building a low-code testing platform for API testing and visual testing. Recently they have acquired a...
Read full review of TestObject »
Rob Larsen
Director of Quality Assurance - Shared Service at a financial services firm
We create banking software and we use this product for testing. We have different business units and we set up an...
Read full review of Sauce Labs »
Vijay Sawale
Test Associate & Manager at IGT Solutions
AutonomIQ TestIQ is a tool from SoftLab. My company uses the solution since it is a low-code and no-code automation...
Read full review of AutonomIQ TestIQ »

Review 1 of 3

Customer Service

Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
The support team responds within 24 hours after raising a ticket.
Read full review of Akana API Management »
Ramandeep S
Director of Quality Engineering at PAR Technology Corp
Technical support doesn't respond the moment you put up a query, so it takes time to get a response from the customer...
Read full review of BlazeMeter »
ArtemCheremisin
Performance Test Engineer at BETBY
I haven't directly used BlazeMeter's technical support, but I have found that their online resources and community...
Read full review of BlazeMeter »
GaneshMuralidharan
Global Delivery Head at Vaisesika consulting
There is minimal support available for BlazeMeter. You have to use the internet and try to do some searches to find...
Read full review of BlazeMeter »
Rahul Shah
Principal Software Automation Engineer at PubMatic
For support, I generally use Google or other online sources.
Read full review of BlazeMeter »
Robinson Caiado Guimarães
Sales Leader at Better Now
I'm very happy with the technical support. They have answered all our needs.
Read full review of BlazeMeter »
Anto Infanta
Senior Test Engineer at a computer software company
The technical support is good. They have good support documentation and when we have contacted them, they helped to...
Read full review of BlazeMeter »
Anonymous User
Director, QE Automation & Analytics at a financial services firm
The technical support is good. Our service-level agreement states that if we open a ticket, it has to be resolved...
Read full review of Perfecto »
Anonymous User
Software Consultant at a manufacturing company
The Seapine representatives and the reps that helped us to land the test server were very responsive, helpful, and...
Read full review of Helix ALM »
Riham Elkomy
Principal Software Engineer at Valeo
Technical support is very good. They are very supportive. In my case, they have been excellent.
Read full review of Klocwork »
Anonymous User
Lead Software QA Engineer at a tech services company
Support is adequate. Getting initial responses for support issues can sometimes be slow.
Read full review of BlazeMeter »
Anonymous User
Senior Data Manager at a computer software company
The technical support was almost perfect, both for user support and for system administrators.
Read full review of Helix Core »
Anonymous User
VP Delivery & Customer Success at a computer software company
The support is good. We have no problems with the support.
Read full review of Klocwork »
Anonymous User
Senior Product Specialist at a tech services company
They're hyperresponsive. They have regular calls to see what exactly we are doing with Klocwork and how we are doing....
Read full review of Klocwork »
Anonymous User
Solutions Consultant at a tech services company
I don't deal with them directly, but I would rate them as adequate.
Read full review of Helix ALM »
Anonymous User
Manager at a insurance company
So far, so good. We haven't created an official service ticket yet, but the inquiry and the follow-up seem to be good.
Read full review of Perfecto »
Steve Ybarra
QA Automation Engineer
I rate BlazeMeter support ten out of ten. The BlazeMeter team has been fantastic. Anytime we need something, they're...
Read full review of BlazeMeter »
Anonymous User
IT Quality Control at a insurance company
I commend their tech support. Their support is very efficient, very helpful, and very personalized. They just go...
Read full review of Perfecto »
Suresh Vaddi
Senior Engineer at CIBER
If there are issues I update it in a chat and the technical support creates a ticket ID for follow-up. Sometimes they...
Read full review of BlazeMeter »
Anonymous User
Software Developer at a media company
Technical support was OK for some situations.
Read full review of BlazeMeter »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Michael Bujokas
Manager and Platform Lead, Canadian Digital Banking at BMO
They're quite responsive and they do reach out for more information, which is good. Lately they've been coming back...
Read full review of Perfecto »
Anonymous User
Responsible for Test Management at a tech services company
The current version of the solution is very stable, so we've never had to contact technical support.
Read full review of Perfecto »
Anupam Narayan
Performance Engineer Manager at a financial services firm
I rate the technical support an eight out of ten.
Read full review of BlazeMeter »
Anonymous User
Assistant Vice President at a tech services company
We actually did reach out to the technical support and it was all right, not great. We didn't get the answers we needed.
Read full review of Akana API Management »
Anonymous User
Regional Head Customer Experience at a financial services firm
We have had contact with technical support and they are good. We have no issues with them.
Read full review of Perfecto »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Very good.
Read full review of Klocwork »
Anonymous User
Test Lead at a tech services company
Customer Service: It's been 100%. Technical Support: It's been 100%.
Read full review of Perfecto »
Real Klocwork User
TMS Product Architect
I haven't had direct contact with technical support.
Read full review of Klocwork »

Review 1 of 30

Nitu Singh
Test Automation Snr. Consultant at a insurance company
Overall, technical support has been really good. They have responded to our questions and have triaged pretty quickly...
Read full review of Sauce Labs »
Anonymous User
Senior Software Development Engineer in Test at Autodesk, Inc.
Amazing! They are very quick in response and very throughout. They even go way beyond to help troubleshoot our code...
Read full review of Sauce Labs »
Anonymous User
Test Engineer II at a tech services company
Customer Service: Customer service is 10/10. Sauce Labs is quick to help and easy to reach out to for information or...
Read full review of Sauce Labs »
Anonymous User
Software Development Engineer at a computer software company
I would rate support as an eight out of 10.
Read full review of Sauce Labs »
Anonymous User
Software Tester at a comms service provider
Customer Service: Good. Technical Support: It's the best.
Read full review of Sauce Labs »
Anonymous User
Quality Assurance Engineer at a tech services company
This has been an area of focus from Sauce Labs. Their customer service is unmatched, and their help documents have...
Read full review of Sauce Labs »
Anonymous User
Senior Manager - Software QA at a hospitality company
The technical support has been pretty good. We haven't seen a lot of technical issues in which to engage their...
Read full review of Sauce Labs »
Anonymous User
Software Test Engineer at a media company
Customer Service: Three out of five. Technical Support: Three out of five.
Read full review of Sauce Labs »
Anonymous User
Consultant at a tech vendor
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Software Development Engineer at a computer software company
Customer Service: Haven't had the need to interact with them. Technical Support: Haven't had the need to call them.
Read full review of Sauce Labs »
Anonymous User
Vice President of IT QA at a financial services firm
Sauce Labs' support has been great. I would rate them 10 out of 10 because they respond quickly when we have a...
Read full review of Sauce Labs »
Anonymous User
Team Lead at a tech vendor
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Software Engineer at a consultancy
Customer Service: It is the best. Technical Support: It is good.
Read full review of Sauce Labs »
Anonymous User
Tech Lead at a pharma/biotech company
Sauce Labs' support has been awesome. We have monthly support calls to catch up on any requests that we might have....
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a tech services company
Customer Service: An eight out of 10. Technical Support: A nine out of 10.
Read full review of Sauce Labs »
Anonymous User
Sr. Performance Test Engineer at a tech services company
Customer Service: I have not directly communicated with customer service. Technical Support: I haven't had to use...
Read full review of Sauce Labs »
Anonymous User
Quality Engineering Intern at a tech company
Good. According to my experiences, the technical support engineers typically reply to emails within a day.
Read full review of Sauce Labs »
Anonymous User
Lead Automation Engineer at a wellness & fitness company
Customer Service: Excellent! Technical Support: Exceptional!
Read full review of Sauce Labs »
Anonymous User
Lead Test Automation Engineer at RevContent
Their customer service reps are fantastic! They have heard of all of the typical issues that can occur in business...
Read full review of Sauce Labs »
Anonymous User
LMTS, Software Engineering at Salesforce
I rate Sauce Labs' support at about seven out of 10. We put in certain requests with Sauce Labs, and sometimes it...
Read full review of Sauce Labs »
Anonymous User
Works at a tech company
Customer Service: Eight out of 10. Technical Support: Eight out of 10.
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a retailer
Customer Service: I have not used it. Technical Support: I have not used it.
Read full review of Sauce Labs »
Ben Lane
Application Engineer at Discover Financial Services
Their support has been great. When I submit a new help ticket or a request, they usually respond on the same day, by...
Read full review of Sauce Labs »
Anonymous User
Quality Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Snr Recruiter at a tech company
Customer Service: Customer service is excellent. I would give it a rating of 10 out of 10. Technical Support:...
Read full review of Sauce Labs »
Chris Cha
Software Developer Engineer in Test at a retailer
Support is great, including the support ticketing. Every time I've had a support ticket, they have replied. If they...
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
QA Manager at a tech company
Customer Service: Sauce support has been very helpful -- always friendly, pretty prompt, and thorough, too -- even...
Read full review of Sauce Labs »
Hassan Radi
Head of Automation R&D at Applause
We open support tickets, and they're pretty responsive, they get back to us on time. They're really good about fixing...
Read full review of Sauce Labs »
Anonymous User
Senior QA Engineer at a tech services company
They are great! Always friendly and thorough.
Read full review of Sauce Labs »

Review 1 of 30

Technical Support

No Data Available

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