Compare Perforce vs Sauce Labs

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

Sauce Visual

Autodesk

TestObject

BW Bank, Telefonica

Popular Solutions

21 reviews

7 reviews

0 reviews

2 reviews

1 reviews

0 reviews

Top Industries

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

13%

Educational Organization

Financial Services Firm

19%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bharat Malik
Senior Automation Engineer at RBC
We use Perfecto for our mobile testing; both real devices and virtual devices. We also use it in web online test...
Read full review of Perfecto »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The primary use case is controlling and documenting project documents, requirements, tests, traceability between...
Read full review of Helix ALM »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Anonymous User
Business Development Manager at a tech services company
We use Puppet ( /products/perforce-puppet-reviews ) for automated configuration management, patch management, and...
Read full review of Perforce Puppet »

Review 1 of 5

RajeevSAwant
Head Automation CoE at Truglobal
TestObject are building a low-code testing platform for API testing and visual testing. Recently they have acquired a...
Read full review of TestObject »
Mohit Rathi
Lead Consultant at a tech services company
We use it for automated testing. For our company, we do web testing automation. We run our test suites containing...
Read full review of Sauce Labs »
Vijay Sawale
Test Associate & Manager at IGT Solutions
AutonomIQ TestIQ is a tool from SoftLab. My company uses the solution since it is a low-code and no-code automation...
Read full review of AutonomIQ TestIQ »

Review 1 of 3

Customer Service

Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The technical support is excellent.
Read full review of Helix ALM »
Niaz Aziz
Projects Team Lead at Azeemi Technologies
The solution's technical support is good.
Read full review of Perforce Delphix »
Glenford John
Product Manager, Device Integration at a comms service provider
Technical support is amazing. They have 24/7 support. I was amazed that we could have support that doesn't involve...
Read full review of Perfecto »
Roland Castelino
QA Lead at BMO Financial
The customer support has improved over the past two years. They have probably remodeled their customer service,...
Read full review of Perfecto »
ArtemCheremisin
Performance Test Engineer at BETBY
I haven't directly used BlazeMeter's technical support, but I have found that their online resources and community...
Read full review of BlazeMeter »
Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
Anonymous User
Responsible for Test Management at a tech services company
The current version of the solution is very stable, so we've never had to contact technical support.
Read full review of Perfecto »
Varun
Service Virtualization Developer at a tech services company
We have weekly calls with the BlazeMeter support team, and that's a great thing. During those calls they will ask if...
Read full review of BlazeMeter »
Farjad Alam
Automation Tester at IGM Financial
The technical support gets back to us within a few days. I have not used it that much and I don't have complaints,...
Read full review of Perfecto »
Anonymous User
Information Technology Consultant at a computer software company
I rate the technical support a seven out of ten.
Read full review of Perforce Delphix »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Pranay Mishra
Director - Quality Excellence at a manufacturing company
Vendor support is okay, however, I do not deal directly with them in my current role. During the initial phase when I...
Read full review of Klocwork »
Anonymous User
Chief Technology Officer at a insurance company
I rate the technical support a seven out of ten.
Read full review of Helix ALM »
Anonymous User
Regional Head Customer Experience at a financial services firm
We have had contact with technical support and they are good. We have no issues with them.
Read full review of Perfecto »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Anonymous User
Performance Architect at a tech vendor
My experience with the customer service and support have been very good.
Read full review of BlazeMeter »
Anonymous User
Head of Quality at a comms service provider
The support that we are getting is really valuable. The technical support is top-notch. There is a dedicated person...
Read full review of Perfecto »
Pradeep Krishnan
Information System Manager at Tech Mahindra Limited
The solution’s technical support is very good.
Read full review of Perforce Delphix »
Rahul-Sinha
Test Engineer at Deloitte
Customer support is fast.
Read full review of BlazeMeter »
Anonymous User
Owner/CEO at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of Helix ALM »
Suresh Vaddi
Senior Engineer at CIBER
If there are issues I update it in a chat and the technical support creates a ticket ID for follow-up. Sometimes they...
Read full review of BlazeMeter »
Anonymous User
Test Lead at a tech services company
Customer Service: It's been 100%. Technical Support: It's been 100%.
Read full review of Perfecto »
Anonymous User
Senior Performance Engineer/ Staff Qa Member at a tech vendor
I did not contact support.
Read full review of BlazeMeter »
Anonymous User
Principal at a tech company
Customer Service: With the community version, the support is very sketchy. Once we bought into the enterprise version...
Read full review of Perforce Puppet »
Anonymous User
Senior Software Engineer at a manufacturing company
We have not encountered any problems at my level. I have no idea how the technical support is.
Read full review of Klocwork »
Anonymous User
Works
I would rate the technical support as 9/10, as I used it quite a few times. There was one instance where there was a...
Read full review of BlazeMeter »
Analyn Garbosa
Project Manager at a financial services firm
The technical support has been very helpful. Whenever we raise a ticket from the support website portal, they reach...
Read full review of Perfecto »
Maria Aguas
Test Lead at World Vision International
BlazeMeter's tech support team has been excellent, providing helpful and responsive assistance through chat and email...
Read full review of BlazeMeter »
Anonymous User
Works
Great and responsive!
Read full review of BlazeMeter »
Anonymous User
VP Delivery & Customer Success at a computer software company
The support is good. We have no problems with the support.
Read full review of Klocwork »

Review 1 of 30

Andy Antes
Senior Software Engineer at a computer software company
I have not personally used Sauce Labs' technical expertise to assist us with integration or for implementing...
Read full review of Sauce Labs »
Anonymous User
Tech Lead at a pharma/biotech company
Sauce Labs' support has been awesome. We have monthly support calls to catch up on any requests that we might have....
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Quality Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Works at a insurance company
Customer Service: Very positive. From the sales reps to the customer success reps, Sauce Labs is truly dedicated to...
Read full review of Sauce Labs »
Mohit Rathi
Lead Consultant at a tech services company
Initially, we didn't reach out to their technical experts because we had the expertise on it. In one or two...
Read full review of Sauce Labs »
Anonymous User
Senior Test Lead at a tech company
Customer Service: Amazing. Within 12 hours of ticket creation, I was contacted. Technical Support: Yet to determine.
Read full review of Sauce Labs »
Chris Cha
Software Developer Engineer in Test at a retailer
Support is great, including the support ticketing. Every time I've had a support ticket, they have replied. If they...
Read full review of Sauce Labs »
Anonymous User
-- at a tech company
Customer Service: I have not personally needed it yet, but their documentation and examples are solid. Technical...
Read full review of Sauce Labs »
Hassan Radi
Head of Automation R&D at Applause
We open support tickets, and they're pretty responsive, they get back to us on time. They're really good about fixing...
Read full review of Sauce Labs »
Anonymous User
Technology Development Program Intern at a healthcare company
Customer Service: 10/10 Technical Support: 9/10
Read full review of Sauce Labs »
Anonymous User
Intern - Technology Development Program at a healthcare company
Customer Service: I have yet to engage their customer service directly, but the support pages are full of valuable...
Read full review of Sauce Labs »
Ben Lane
Application Engineer at Discover Financial Services
Their support has been great. When I submit a new help ticket or a request, they usually respond on the same day, by...
Read full review of Sauce Labs »
Anonymous User
Lead Test Automation Engineer at RevContent
Their customer service reps are fantastic! They have heard of all of the typical issues that can occur in business...
Read full review of Sauce Labs »
Anonymous User
Software Testing Enigneer (QA) at a tech services company
Customer Service: Sauce Labs support has been very helpful, and they are always friendly, even when it's not always a...
Read full review of Sauce Labs »
Anonymous User
Vice President of IT QA at a financial services firm
Sauce Labs' support has been great. I would rate them 10 out of 10 because they respond quickly when we have a...
Read full review of Sauce Labs »
Anonymous User
Team Lead at a tech vendor
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Sr. Performance Test Engineer at a tech services company
Customer Service: I have not directly communicated with customer service. Technical Support: I haven't had to use...
Read full review of Sauce Labs »
Anonymous User
QA Manager at a tech company
Customer Service: Sauce support has been very helpful -- always friendly, pretty prompt, and thorough, too -- even...
Read full review of Sauce Labs »
Anonymous User
Engineer at a pharma/biotech company
We have made use of Sauce Labs’ technical expertise to help us integrate automated testing into our CI/CD pipeline...
Read full review of Sauce Labs »
Anonymous User
Test Analyst at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Vijay Sawale
Test Associate & Manager at IGT Solutions
Technical support and chatbots are also available for AutonomIQ TestIQ's users. AutonomIQ TestIQ's support is very...
Read full review of AutonomIQ TestIQ »
Anonymous User
QA Manager at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Software Tester at a transportation company
Customer Service: Their customer service is excellent. Technical Support: Their technical support is excellent.
Read full review of Sauce Labs »
Anonymous User
Software Engineer at a tech vendor
Excellent, responsive, and goes above and beyond.
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a retailer
Customer Service: I have not used it. Technical Support: I have not used it.
Read full review of Sauce Labs »
Anonymous User
Chief Arrgonaut at a tech services company
Customer Service: Support is friendly and responsive. Technical Support: Solid.
Read full review of Sauce Labs »
Anonymous User
Software Engineer at a consultancy
Customer Service: It is the best. Technical Support: It is good.
Read full review of Sauce Labs »
Anonymous User
Lead Quality Analyst at Derivco
Customer service is good. I have personally not had an issue myself but from those that have it has never been...
Read full review of Sauce Labs »
Anonymous User
Senior QA Automation Engineer at Bleacher Report
We've only usually contacted customer service (our account manager) to add VMs, it's been seamless and pleasant.
Read full review of Sauce Labs »

Review 1 of 30

Technical Support

No Data Available

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