Compare Perforce vs Sauce Labs

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

Sauce Visual

Autodesk

TestObject

BW Bank, Telefonica

Popular Solutions

9 reviews

5 reviews

0 reviews

1 reviews

0 reviews

0 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

11%

Construction Company

Computer Software Company

Financial Services Firm

13%

Computer Software Company

Construction Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Priyanshu k
Release Train Engineer at a tech vendor
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Marco Wwrthon
CEO at VonatelNetworks
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »
Saufi Salim
Unix Consultant at ExxonMobil
My main use case for Perforce Puppet is for configuration management.
Read full review of Perforce Puppet »

Review 1 of 5

RajeevSAwant
Head Automation CoE at Truglobal
TestObject are building a low-code testing platform for API testing and visual testing. Recently they have acquired a...
Read full review of TestObject »
Vijay Sawale
Test Associate & Manager at IGT Solutions
AutonomIQ TestIQ is a tool from SoftLab. My company uses the solution since it is a low-code and no-code automation...
Read full review of AutonomIQ TestIQ »

Review 1 of 2

Customer Service

Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
Glenford John
Product Manager, Device Integration at a comms service provider
Technical support is amazing. They have 24/7 support. I was amazed that we could have support that doesn't involve...
Read full review of Perfecto »
Rahul Shah
Principal Software Automation Engineer at PubMatic
For support, I generally use Google or other online sources.
Read full review of BlazeMeter »
Lalit Parkale
Senior Product Owner at a financial services firm
Customer support is excellent. I'm very impressed with them because of the kind of queries we're raising. The usage...
Read full review of BlazeMeter »
Roland Castelino
QA Lead at BMO Financial
The customer support has improved over the past two years. They have probably remodeled their customer service,...
Read full review of Perfecto »
Anonymous User
Performance Architect at a tech vendor
My experience with the customer service and support have been very good.
Read full review of BlazeMeter »
Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
The support team responds within 24 hours after raising a ticket.
Read full review of Perforce Acana »
Yashb Bhatt
Vice President at Tenax Invest
I rate the technical support a six out of ten.
Read full review of BlazeMeter »
Sharathp Sherep
Sr Engineer at Synopsys Inc
I chose the rating of nine because Helix has the features it offers, the scalability solutions it offers, and the...
Read full review of Perforce Delphix »
Priyanshu k
Release Train Engineer at a tech vendor
I rate customer support a perfect 10 out of 10 based on my recent interactions.
Read full review of Perforce Delphix »
Anonymous User
Product Owner & Scrum master at a financial services firm
I rate Delphix support eight out of 10. They are relatively responsive. Sometimes they don't respond as quickly as we...
Read full review of Perforce Delphix »
Anonymous User
Owner/CEO at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of Helix ALM »
Bob Dean
Principle Engineer at MTSI
Technical support is very good. Most of my tickets have been closed. If I put in a report, request, show a bug to...
Read full review of Klocwork »
BurhanShakil
Systems Engineer at Harvard University
Their technical support has been really good. We have used Puppet technical support as well as third-party support...
Read full review of Perforce Puppet »
Anonymous User
Works
Their support is pretty good and normally gets back to me within one day. One time, instead of the support rep taking...
Read full review of BlazeMeter »
Anonymous User
Chief Technology Officer at a insurance company
I rate the technical support a seven out of ten.
Read full review of Helix ALM »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »
Anupam Narayan
Performance Engineer Manager at a financial services firm
I rate the technical support an eight out of ten.
Read full review of BlazeMeter »
Anonymous User
Associate - Projects at a tech services company
Customer Service: Customer service is 100%. Technical Support: Technical support is 100%.
Read full review of Perfecto »
Anonymous User
Principal at a tech company
Customer Service: With the community version, the support is very sketchy. Once we bought into the enterprise version...
Read full review of Perforce Puppet »
Real Klocwork User
TMS Product Architect
I haven't had direct contact with technical support.
Read full review of Klocwork »
Anonymous User
VP QA Performance Engineer at a financial services firm
I have not used the support from the vendor.
Read full review of BlazeMeter »
Vikram Katta
AVP at a financial services firm
Technical support has been very good so far. They are helpful and responsive. We are satisfied with the assistance...
Read full review of BlazeMeter »
Anonymous User
IT Quality Control at a insurance company
I commend their tech support. Their support is very efficient, very helpful, and very personalized. They just go...
Read full review of Perfecto »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Marco Wwrthon
CEO at VonatelNetworks
I would rate Zend's support as seven or eight out of ten. They provided good support and answered our queries promptly.
Read full review of Zend »
Anonymous User
Software Consultant at a manufacturing company
The Seapine representatives and the reps that helped us to land the test server were very responsive, helpful, and...
Read full review of Helix ALM »
Anonymous User
Automation Consultant at a consultancy
I work closely with my Perfecto vendor and he is very supportive. Every time there is a new update he will share it...
Read full review of Perfecto »

Review 1 of 30

Nitu Singh
Test Automation Snr. Consultant at a insurance company
Overall, technical support has been really good. They have responded to our questions and have triaged pretty quickly...
Read full review of Sauce Labs »
Joel Alonzo
Product Manager - Data & APIs at a marketing services firm
I work with a lot of different vendors, but the number-one thing about Sauce Labs is their ability to respond to...
Read full review of Sauce Labs »
Anonymous User
Test Analyst at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Software Development Engineer at a computer software company
Customer Service: Haven't had the need to interact with them. Technical Support: Haven't had the need to call them.
Read full review of Sauce Labs »
Anonymous User
Tech Lead at a pharma/biotech company
Sauce Labs' support has been awesome. We have monthly support calls to catch up on any requests that we might have....
Read full review of Sauce Labs »
Chris Cha
Software Developer Engineer in Test at a retailer
Support is great, including the support ticketing. Every time I've had a support ticket, they have replied. If they...
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a tech services company
Customer Service: Customer support is excellent. I would give them a rating of 10 out of 10. Technical Support:...
Read full review of Sauce Labs »
Anonymous User
Snr Recruiter at a tech company
Customer Service: Customer service is excellent. I would give it a rating of 10 out of 10. Technical Support:...
Read full review of Sauce Labs »
Anonymous User
Software Developer Trainee at a tech services company
Customer Service: 4.8 out of 5 Technical Support: 4.5 out of 5
Read full review of Sauce Labs »
Anonymous User
Quality Assurance Engineer at a tech services company
This has been an area of focus from Sauce Labs. Their customer service is unmatched, and their help documents have...
Read full review of Sauce Labs »
Anonymous User
Senior Software Development Engineer in Test at Autodesk, Inc.
Amazing! They are very quick in response and very throughout. They even go way beyond to help troubleshoot our code...
Read full review of Sauce Labs »
Anonymous User
Test Engineer II at a tech services company
Customer Service: Customer service is 10/10. Sauce Labs is quick to help and easy to reach out to for information or...
Read full review of Sauce Labs »
Anonymous User
Senior QA Engineer at a tech services company
They are great! Always friendly and thorough.
Read full review of Sauce Labs »
Anonymous User
Technology Development Program Intern at a healthcare company
Customer Service: 10/10 Technical Support: 9/10
Read full review of Sauce Labs »
Anonymous User
Team Lead/Manager at a media company
Customer Service: 10/10 Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Software Development Engineer at a computer software company
I would rate support as an eight out of 10.
Read full review of Sauce Labs »
Anonymous User
Senior Test Lead at a tech company
Customer Service: Amazing. Within 12 hours of ticket creation, I was contacted. Technical Support: Yet to determine.
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Works at a insurance company
Customer Service: Very positive. From the sales reps to the customer success reps, Sauce Labs is truly dedicated to...
Read full review of Sauce Labs »
Anonymous User
Quality Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »
Anonymous User
Software Engineer at a consultancy
Customer Service: It is the best. Technical Support: It is good.
Read full review of Sauce Labs »
Anonymous User
Quality Assurance at a tech company
Customer Service: Their customer service is good. Technical Support: Their technical support is great.
Read full review of Sauce Labs »
Anonymous User
Software Engineer at a tech vendor
Excellent, responsive, and goes above and beyond.
Read full review of Sauce Labs »
Anonymous User
Lead Test Automation Engineer at RevContent
Their customer service reps are fantastic! They have heard of all of the typical issues that can occur in business...
Read full review of Sauce Labs »
Anonymous User
Sr Staff Software Engineer, QA Enablement at a tech vendor
As we run into issues with anything that we are trying to do or integrating with to run our test automation, we reach...
Read full review of Sauce Labs »
Anonymous User
QA Engineer at a financial services firm
Customer Service: Never used. Technical Support: Never used.
Read full review of Sauce Labs »
Anonymous User
Vice President of IT QA at a financial services firm
Sauce Labs' support has been great. I would rate them 10 out of 10 because they respond quickly when we have a...
Read full review of Sauce Labs »
Anonymous User
Sr. QA Automation Engineer
Customer Service: They are amazing. Always get back to me, follow up, everything is amazing. Technical Support: They...
Read full review of Sauce Labs »
Rob Larsen
Director of Quality Assurance - Shared Service at a financial services firm
The sales group was easy to work with. We had a service account representative, which is a nice setup. They handle...
Read full review of Sauce Labs »
Anonymous User
Consultant at a tech vendor
Customer Service: Good. Technical Support: Good.
Read full review of Sauce Labs »

Review 1 of 30

Technical Support

No Data Available

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