Compare Palantir vs Precisely

Palantir

Based on 63 reviews.

Precisely

Based on 13 reviews.

Sample Customers

Palantir Gotham

Team Rubicon, CGI

Palantir Foundry

Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense

Precisely Connect

Hermes, Kantar Worldpanel, Kojima Press Industry Co. Ltd., OTC Markets Group, Experian, Co-operative Group, State of Tennessee Department of Human Services, Centers for Medicare & Medicaid Services, Silverton, comScore

Popular Solutions

Palantir Foundry

48 reviews

Palantir Gotham

0 reviews

Precisely Assure MIMIX

2 reviews

Infogix Data360 Govern [EOL]

0 reviews

Precisely Assure QuickEDD

0 reviews

Top Industries

Manufacturing Company

13%

Financial Services Firm

10%

Government

Outsourcing Company

Financial Services Firm

17%

Construction Company

13%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
PALANTIR DATA ENGINEER at a healthcare company
I use Palantir Foundry for my primary use case, which involves building and maintaining end-to-end pipelines and...
Read full review of Palantir Foundry »
Wallace Hugh
Manager at a tech services company
We use this solution to help us ingest data, for data manipulation, and to enhance our workflows. We use this...
Read full review of Palantir Gotham »

Review 1 of 2

Rob
Cyber Security Admin/Governance, Risk, Compliance at Grede Wisconsin Subsidiaries, LLC
My main use case for Precisely Assure MIMIX is for a backup in case of disaster or a recovery or an outage. A quick...
Read full review of Precisely Assure MIMIX »
Anonymous User
Managing Partner at a tech vendor
I'm more familiar with Precisely Trillium because Precisely acquired Data360, which they marketed for data...
Read full review of Precisely Trillium »
Anonymous User
Data Engineer at a consultancy
I usually implement Precisely and Collibra tools for clients to enhance data quality. My main use case involves...
Read full review of Precisely Connect »
Anonymous User
Program Manager at a computer software company
We use it for some of the IBM i applications.
Read full review of Precisely Assure QuickEDD »
Delmar Assis
CEO at a tech services company
Data360 Govern is all about customer data connecting business objectives and governance needs. The main...
Read full review of Infogix Data360 Govern [EOL] »

Review 1 of 5

Customer Service

Brian Barela
AI Product Manager at a insurance company
Palantir Foundry's customer support is great.
Read full review of Palantir Foundry »
Uttkarsh Shukla
Principal Consultant at a consultancy
My experience with customer support for Palantir Foundry is that I have not interacted with them much. I did have a...
Read full review of Palantir Foundry »
ARNOLD FERNANDEZ
Developer at a consultancy
Customer support is an area they need to improve on; currently, we create tickets, and they respond within...
Read full review of Palantir Foundry »
Shaik Farooq
Consultant at a tech vendor
Customer support is good if we are involved with an FDE for our project. I would say about eight in that regard.
Read full review of Palantir Foundry »
Suraj Otari
Data Engineering Specialist at LTM
Customer support is really good; when we encounter issues, raising a ticket with a screenshot leads to responses...
Read full review of Palantir Foundry »
Manilal Kasera
Senior Software Engineer at Tiger Analytics
At the time, support was not very good. I would have preferred it if they were more helpful and responsive.
Read full review of Palantir Foundry »
Nicholas Stauffer
Logistics Management Specialist at a outsourcing company
Customer support for Palantir Foundry has been pretty good so far; I have only had one incident, and I got a response...
Read full review of Palantir Foundry »
Boominathan S
Senior Consultant at Capgemini
I have communicated with the technical support of Palantir Foundry since my company directly connects with Palantir...
Read full review of Palantir Foundry »
SubhanReza
Staff/Assistant at a tech vendor
In my organization, we have a monthly call with Palantir support where we can sometimes find solutions from them. For...
Read full review of Palantir Foundry »
Mitchell Lebold
Data Scientist at a university
The customer support can be frustrating, depending on where I am working from, especially if the demand signal needs...
Read full review of Palantir Foundry »
Michael Mahrous
Forward Deployed Engineer at Dubai Holding
I have not dealt with customer support directly; I have interacted with representatives, and they have been very...
Read full review of Palantir Foundry »
Jon H.
Operations And Integration Chief at a aerospace/defense firm
I have contacted the technical support or customer support of Palantir a couple times. Especially for what they are...
Read full review of Palantir Foundry »
Debiprasanna Mishra
Senior Data Engineer at BP
The customer support for Palantir Foundry was good, but it can be improved.
Read full review of Palantir Foundry »
Nilesh Lahoti
Principal Architect at HCLTech
The customer support for Palantir Foundry is very good.
Read full review of Palantir Foundry »
FernandoGarcía
Data Ops Engineer at a tech vendor
My experience with customer service or technical support from Palantir Foundry has been very good since we had a...
Read full review of Palantir Foundry »
Mark Wozny
Manager, Data Governance at a healthcare company
We had account reps from Palantir, and they were our interface to tech support. They were pretty responsive. The tech...
Read full review of Palantir Foundry »
Shubham_Kumar
Data engineer at Capgemini
I used to interact with the AIP chatbot, which helps us navigate certain documentation or any minimal use cases if I...
Read full review of Palantir Foundry »
Anonymous User
Software Development Manager at a healthcare company
Customer support from Palantir Foundry is also good; we collaborated well with their team.
Read full review of Palantir Foundry »
Anonymous User
Sr Consultant at a consultancy
The customer support is not that great.
Read full review of Palantir Foundry »
Tahir Tahirov
Data Analyst at BP Exploration Caspian Sea Ltd
I communicate with the technical support of Palantir Foundry less frequently these days. My last interaction occurred...
Read full review of Palantir Foundry »
Keshav Mandal
Senior Analyst/ Customer Business and Insights Specialist at a tech services company
I have not needed technical support.
Read full review of Palantir Foundry »
Anonymous User
Data Engineer & Management Governance Analyst at a tech vendor
While using Palantir Foundry, I have not faced any issues requiring customer support.
Read full review of Palantir Foundry »
Tegshbayar Ganbat
Palantir Data Engineer at a tech vendor
Customer support is good, and we interact frequently with the support team. I would rate customer support an eight....
Read full review of Palantir Foundry »
Anonymous User
Software Engineer III at a retailer
Customer support for Palantir Foundry is good. I am not certain if that service comes as part of being a Palantir...
Read full review of Palantir Foundry »
Wallace Hugh
Manager at a tech services company
We haven't had to contact their technical support because we have an onsite team.
Read full review of Palantir Gotham »
Anonymous User
Associate - Inhouse Consulting at a pharma/biotech company
Technical support is okay.
Read full review of Palantir Foundry »
Anonymous User
Data Scientist at a financial services firm
Technical support is good and response time is 30 hours on average. Available knowledge-based articles are not very...
Read full review of Palantir Foundry »
Sai Arun Bandhakavi
Associate Vice President at a insurance company
I am not sure in general about the technical support, but at least for our company, it is very fluid. Whenever...
Read full review of Palantir Foundry »
Anonymous User
Director, Data Solutions at a financial services firm
I cannot comment on customer support since I did not have to reach out to customer support for anything during my use...
Read full review of Palantir Foundry »
Anonymous User
Data Development Manager at a healthcare company
Customer support for Palantir Foundry is okay. However, I am in this potentially better supported phase by Palantir...
Read full review of Palantir Foundry »

Review 1 of 30

Rob
Cyber Security Admin/Governance, Risk, Compliance at Grede Wisconsin Subsidiaries, LLC
The customer support for Precisely Assure MIMIX was good; in the beginning, it was a little shaky, taking a while to...
Read full review of Precisely Assure MIMIX »
Anonymous User
Data Engineer at a consultancy
My company has direct contact with Precisely, so issues get resolved quickly. However, there are sometimes version...
Read full review of Precisely Connect »
Ganesh Subbian
System Admin at a media company
I rate the technical support an eight out of ten.
Read full review of Precisely Assure MIMIX »
Anonymous User
Program Manager at a computer software company
I was in touch with their technical support. I would rate them a four out of five.
Read full review of Precisely Assure QuickEDD »
Delmar Assis
CEO at a tech services company
Their technical support is amazing. There are no issues in getting correct support from them. It is very easy to get...
Read full review of Infogix Data360 Govern [EOL] »
Anonymous User
Database Administrator at a tech services company
It is okay. I would rate them a little bit above average. Some of the support resources they have are very good, and...
Read full review of Precisely Assure MIMIX »
Anonymous User
Data Analytics Consultant at velocity
We would do the technical support for systems that we developed, although if it was a problem that was not solvable...
Read full review of Infogix Data360 Analyze [EOL] »
Delmar Assis
CEO at a tech services company
This is one of the best technical support groups that I have dealt with. Infogix support stands out in terms of...
Read full review of Infogix Data360 Govern [EOL] »
Anonymous User
Managing Partner at a tech vendor
The support for Precisely Trillium was decent, and Precisely is a big company with around 2,500 employees at that...
Read full review of Precisely Trillium »
Anonymous User
Managing Director
Good – quick turn around and follow up if issues are not resolved immediately.
Read full review of Trillium Quality »
Anonymous User
Director of Information Technology at a construction company
The solution’s technical support team was very responsive.
Read full review of Precisely Assure QuickEDD »

Review 1 of 11

Technical Support

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