Compare OPSWAT vs Safe-T

OPSWAT

Based on 37 reviews.

Safe-T

Based on 8 reviews.

Sample Customers

Popular Solutions

MetaDefender

24 reviews

MetaDefender Storage Security

4 reviews

MetaDefender Email Gateway Security

0 reviews

Safe-T Secure Application Access

0 reviews

Top Industries

Construction Company

10%

Manufacturing Company

Outsourcing Company

Educational Organization

Outsourcing Company

16%

Construction Company

10%

Comms Service Provider

Transportation Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manoday Ahire
DevOps Engineer at Dynamic Solutions
My main use case for MetaDefender is to scan files, URLs, and software for malware and security threats before using...
Read full review of MetaDefender »
Lhami Bilici
Cyber Security Engineer at NSC BİLİŞİM HİZMETLERİ TİC LTD ŞTİ
MetaDefender Storage Security is mainly used for securing data storage systems, especially in scenarios where...
Read full review of MetaDefender Storage Security »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
MetaDefender Drive's main use case is to scan endpoints for threats with multi-scanning and vulnerability detection...
Read full review of MetaDefender Drive »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
There are multiple use cases for MetaDefender Endpoint. The main one is a compliance check and system compliance...
Read full review of MetaDefender Endpoint »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
The clients are using the product for secure file exchange between the internal organization as well as to external...
Read full review of MetaDefender Managed File Transfer (MFT) »

Review 1 of 5

Raphael Poujaud
Technical Support Manager at a tech services company

Read full review of Safe-T Secure Application Access »

Review 1 of 1

Customer Service

Rajkumar Gupta
Manager, Ibms Projects Operations & Corporate Information Technology at Yotta Infrastructure Solutions LLP
The customer support is good.
Read full review of MetaDefender »
Salbu Kumar
Manager at Cyvogenix
Support for MetaDefender is very responsive, though sometimes complex issues take time to resolve.
Read full review of MetaDefender »
Lhami Bilici
Cyber Security Engineer at NSC BİLİŞİM HİZMETLERİ TİC LTD ŞTİ
The customer support for MetaDefender Storage Security is well regarded. Many users appreciate the responsiveness and...
Read full review of MetaDefender Storage Security »
Sandeep Parmar
Back End Software Engineer
I have not had to reach out to MetaDefender for customer support.
Read full review of MetaDefender »
Paul Mhiripiri
Networks And Infrastructure Manager at a financial services firm
I have not contacted technical support, though I thought I might need assistance fine-tuning my policy. When...
Read full review of MetaDefender »
Islam Hamada
Network Security Engineer at EMAK For Integrated solutions
I evaluate customer service and technical support as good, as they respond in a timely manner.
Read full review of MetaDefender »
Seguntaiwo Tao
Cybersecurity Professional at a tech vendor
Customer support is very responsive, reaching out to me back in less than ten minutes during their work hours. There...
Read full review of MetaDefender »
Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Gateway Security »
Alex Nigai
Integration Technician at danet
When I need help, I reach out first by trying to find information in the documentation. If I cannot find that, I go...
Read full review of MetaDefender »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
The technical support from the vendor is good.
Read full review of MetaDefender Endpoint »
Manoday Ahire
DevOps Engineer at Dynamic Solutions
I do not have any experience with the support team, but I think that having customer support would be beneficial.
Read full review of MetaDefender »
DineshKumar31
Packaged Application Development Team Lead at Accenture
I would rate technical support as a nine out of ten.
Read full review of MetaDefender »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
Opswat's support and engineering team deserve excellent marks, with a rating of ten points.
Read full review of MetaDefender Drive »
Prajwal Chougale
SOC L2 Analyst at a tech services company
Their customer support is outstanding. Whenever we raise any support case, they provide complete structural...
Read full review of MetaDefender »
Eido Ben Noun
Cyber Security Architect at Diffiesec
I have contacted the technical support of OPSWAT. The quality of answers from support has been very good most of the...
Read full review of MetaDefender »
Denis Burnaev
Infrastructure Securiy & Cyber Engineer at El Al
I do not often communicate with the technical support of MetaDefender, only with the integration team. I am happy...
Read full review of MetaDefender »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
For technical support, I would give it 10 out of 10 points. Support is excellent.
Read full review of MetaDefender Managed File Transfer (MFT) »
Ravi Raushan Singh
Senior Infra Architect at a educational organization
Customer support was good; we faced issues a few times and they were able to assist us within an hour,...
Read full review of MetaDefender »
Pradeep Dubey
Solution Architect at Tata Consultancy Services
Customer service has not been contacted yet because it is a quite stable environment and a stable platform....
Read full review of MetaDefender »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »
Macky Balangue
Project Engineer at i-Secure Networks & Business Solutions Inc.
The technical support can be rated at 9.5 from one to 10, with 10 being the best.
Read full review of MetaDefender »
Anonymous User
System Engineer at a consultancy
The customer support for MetaDefender has been responsive and helpful whenever I had questions or needed assistance.
Read full review of MetaDefender »
Rishav Kumar
Senior Cybersecurity Analyst at a tech services company
Customer support for MetaDefender Storage Security is good, though my requests have been regarding license...
Read full review of MetaDefender Storage Security »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Customer support from Opswat is commendable. Their customer service team, distribution team, and regional sales...
Read full review of MetaDefender »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Customer support for MetaDefender Storage Security is excellent, as we work closely with Customer Service Managers,...
Read full review of MetaDefender Storage Security »
RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Gateway Security »
JaiminDalwadi
Delivery Lead at altisec
Support is excellent. Technical support from OPSWAT is excellent.
Read full review of MetaDefender »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Gateway Security »
JaiminDalwadi
Delivery Lead at altisec
The support is excellent; engineers are available as and when support is required. The rating for support would be...
Read full review of MetaAccess »

Review 1 of 30

Anonymous User
CTO
We have used tech support more than once. I would rate them an eight out of 10.
Read full review of Safe-T Secure Application Access »
Anonymous User
Network and Security Engineer
Yes, we've used support but only their support in Israel. I would rate them a seven out of 10. They need someone who...
Read full review of Safe-T Secure Application Access »
Anonymous User
Systems Administrator
I would rate tech support as a nine out of 10.
Read full review of Safe-T Secure Application Access »
Anonymous User
IT Manager at a retailer
When we call support, it's answered very quickly. It's very good. I would say they're a nine out of 10. I work with...
Read full review of Safe-T Secure Application Access »
Anonymous User
Solutions Sales VP at a tech services company
Currently, they are not able to offer 24/7 support as the support covers only office hours in the Israel time zone....
Read full review of Safe-T Secure Application Access »
Anonymous User
Infrastructure Manager
The support is amazing. I work with a guy named Johnny. Support is very good.
Read full review of Safe-T Secure Application Access »
Raphael Poujaud
Technical Support Manager at a tech services company
As Head of Support, we have been in contact with the Safe-T support team many times and work closely together. From a...
Read full review of Safe-T Secure Application Access »
Anonymous User
Manager | Leader | IT | Cyber Security | Cloud | Devops at a insurance company
They are very responsive. When you create a new issue, they're responding very quickly. In some cases, they have the...
Read full review of Safe-T Secure Application Access »

Review 1 of 8

Technical Support

No Data Available

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