Compare OpenVPN vs Zyxel

OpenVPN

Based on 73 reviews.

Zyxel

Based on 4 reviews.

Sample Customers

OpenVPN Access Server

Verizon, Amazon, Disney, HP, Microsoft, IBM, Samsung

Popular Solutions

OpenVPN Access Server

25 reviews

CloudConnexa

2 reviews

Zyxel Unified Security Gateway

1 reviews

Top Industries

Comms Service Provider

12%

Outsourcing Company

12%

Computer Software Company

10%

Financial Services Firm

Comms Service Provider

21%

Outsourcing Company

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bsubbiah Bsubbiah
Infrastructure Team Lead at Scalecomputing
My main use case for CloudConnexa is using the VPN solution, which is the primary VPN solution for our company. In my...
Read full review of CloudConnexa »

Review 1 of 1

Anonymous User
Sales and technical consultant at a manufacturing company
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I...
Read full review of Zyxel Unified Security Gateway »

Review 1 of 1

Customer Service

MYKOLA CHEBAN
System Network Administrator at a consultancy
Regarding technical support for OpenVPN Access Server, it is very good and very fast. Any issue was solved in five to...
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Vishnu Narahari
Manager at a computer software company
For customer support, I rate OpenVPN Access Server 9 out of 10. The ticketing system is responsive, and the technical...
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Ali Toksoy
General Manager at Ekinoks Software
We haven't needed any additional support so far.
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Fedir Plotnikov
Senior Cloud Infrastructure Engineer at Globant
I would rate technical support for OpenVPN Access Server as not applicable because I have never talked with them. The...
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Michael Tsentsarevsky
Cyber Security Analyst. Technology, Intelligence, Research and Evaluation at Bank Hapoalim
I've never used technical support in the past. I can't speak to how helpful they would be.
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Rajkumar Gupta
Manager, Ibms Projects Operations & Corporate Information Technology at Yotta Infrastructure Solutions LLP
The customer support for OpenVPN Access Server is good.
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Afsal Kaniyarakkal
IT System Administrator at Malomatia
We have the free version installed. We don't have a support contract.
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Yekutiel Cohen
Penetration tester at a tech services company
I have not contacted vendor support. I solve issues myself.
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BradBrooks
QA Engineer/Software Developer at a tech services company
Tech support is very good. They've got such a good product that I've only had to use them once or twice. The other...
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Anonymous User
Senior Engineer(NOC) at a computer software company
The customer support for OpenVPN Access Server is highly reliable and helpful, the official ticket-based support team...
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Suresh Kotian
Enterprise Architect at a tech services company
I have been in contact with technical support and the experience was good. They have knowledgeable people.
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Anonymous User
代表社員 at a computer software company
Customer support was basically via email only, but the person I dealt with was very technically knowledgeable. When I...
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Anonymous User
Senior DevOps Engineer at a tech vendor
On a scale of one to 10, I would rate technical support as a nine.
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AithaShashikanth
Network operation center engineer at a computer software company
It is very easy to raise a ticket with them. We also have email support and a direct help desk we can contact via...
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Bsubbiah Bsubbiah
Infrastructure Team Lead at Scalecomputing
Customer support is fast; we get quick support.
Read full review of CloudConnexa »
Anonymous User
Senior System Engineer
It's been pretty good. We only had one question when we were first implementing it. My crew and I were answered very...
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Anonymous User
Service Delivery Manager at CasCom
I have not dealt with support or customer service, however, the documentation is good, and I would rate it a seven...
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Mark Engstrom
Python Developer at a tech services company
We did not use support.
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Anonymous User
DevOps Engineer at a tech services company
We didn't use any paid support. This software is fairly industry-standard and you can find all kinds of help in the...
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Anonymous User
Founder
I have never used their technical support.
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Damnam BAGOLIBE
Security engineer at ARCEP Togo
We do not really need technical support assistance.
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Anonymous User
Senior Linux System Administrator at a media company
I do not think we ever had to use technical support. I mainly found answers on the web forums.
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Anonymous User
ICT and Cyber Security Adviser at a educational organization
I haven't dealt with technical support just yet. I can't speak to how helpful they would be.
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Anonymous User
Data Engineer at a tech vendor
Customer support for OpenVPN Access Server has not been a factor for me, as I have not needed to contact them.
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Daniel Matei
3D Artist at Daromex
I have not had to contact technical support at this point.
Read full review of OpenVPN Access Server »
Elliott Scott
CEO at Scott Solutions LLC
I cannot recall whether I worked with customer support on OpenVPN; being an Open Source project, when you have...
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Anonymous User
Data Scientist 1 at a marketing services firm
Customer support for CloudConnexa is very good.
Read full review of CloudConnexa »
Anonymous User
Chief Cloud Architect at a tech vendor
I had to use their customer service and technical support for OpenVPN Access Server. It was very good, and I would...
Read full review of OpenVPN Access Server »
XavierGarcia
Cofounder/CTO and Principal Devops at a tech vendor
The community is great. We are able to find a lot of documentation on the Web.
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Anonymous User
CEO at a consultancy
The support team is really quick to jump on any support cases. I had a case open about two weeks ago. It was related...
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Review 1 of 30

Alexander Azikov
It Manager at Diamond Braces
I do not have a lot of experience with technical support. On one occasion, I submitted a request about a problem that...
Read full review of Zyxel Unified Security Gateway »
Marco De Vries
System Administrator at a financial services firm
The support was really bad. I've had support from them and it took me over three months to get one thing resolved. In...
Read full review of Zyxel Unified Security Gateway »
Anonymous User
Sales and technical consultant at a manufacturing company
I have no reason to complain about the technical support from Zyxel Unified Security Gateway.
Read full review of Zyxel Unified Security Gateway »
Anonymous User
System Admin at a educational organization
The vendor provides technical support for the product. In my company, we have a technical team of three members who...
Read full review of Zyxel Unified Security Gateway »

Review 1 of 4

Technical Support

No Data Available

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