Compare OpenVPN vs Zyxel

OpenVPN

Based on 73 reviews.

Zyxel

Based on 4 reviews.

Sample Customers

OpenVPN Access Server

Verizon, Amazon, Disney, HP, Microsoft, IBM, Samsung

Popular Solutions

OpenVPN Access Server

25 reviews

CloudConnexa

2 reviews

Zyxel Unified Security Gateway

1 reviews

Top Industries

Comms Service Provider

13%

Outsourcing Company

11%

Computer Software Company

10%

Financial Services Firm

Comms Service Provider

20%

Outsourcing Company

Computer Software Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bsubbiah Bsubbiah
Infrastructure Team Lead at Scalecomputing
My main use case for CloudConnexa is using the VPN solution, which is the primary VPN solution for our company. In my...
Read full review of CloudConnexa »

Review 1 of 1

Anonymous User
Sales and technical consultant at a manufacturing company
I use it mostly for VPN and for some firewall solutions. When considering my main use case with VPN, I can say that I...
Read full review of Zyxel Unified Security Gateway »

Review 1 of 1

Customer Service

Afsal Kaniyarakkal
IT System Administrator at Malomatia
We have the free version installed. We don't have a support contract.
Read full review of OpenVPN Access Server »
Yekutiel Cohen
Penetration tester at a tech services company
I have not contacted vendor support. I solve issues myself.
Read full review of OpenVPN Access Server »
Emmanuel Chebukati
DevSecOps Engineer at a tech company
I would evaluate OpenVPN's technical support and customer service teams as providing standard support. You send a...
Read full review of OpenVPN Access Server »
Michael Tsentsarevsky
Cyber Security Analyst. Technology, Intelligence, Research and Evaluation at Bank Hapoalim
I've never used technical support in the past. I can't speak to how helpful they would be.
Read full review of OpenVPN Access Server »
Mufaddal Mufaddal
In A Company at EPUS
Others who are looking to use OpenVPN Access Server should evaluate the proper feature benefits and costing as per...
Read full review of OpenVPN Access Server »
LAWAL YUSUF
IT auditor at SHEFFIELD HALLAM UNIVERSITY
We have a network engineer to look after technical issues within the organization. However, we escalate queries to...
Read full review of OpenVPN Access Server »
MYKOLA CHEBAN
System Network Administrator at a consultancy
Regarding technical support for OpenVPN Access Server, it is very good and very fast. Any issue was solved in five to...
Read full review of OpenVPN Access Server »
Girraj Godia
Devops Engineer at Emergent
I haven't used customer support from OpenVPN Access Server.
Read full review of OpenVPN Access Server »
Vishnu Narahari
Manager at a computer software company
For customer support, I rate OpenVPN Access Server 9 out of 10. The ticketing system is responsive, and the technical...
Read full review of OpenVPN Access Server »
Anonymous User
Senior DevOps Engineer at a tech vendor
On a scale of one to 10, I would rate technical support as a nine.
Read full review of OpenVPN Access Server »
Anonymous User
Data Engineer at a tech vendor
Customer support for OpenVPN Access Server has not been a factor for me, as I have not needed to contact them.
Read full review of OpenVPN Access Server »
Nigel Spence
Enterprise Network Engineer at symplr
The customer support for OpenVPN Access Server is acceptable, but it could be better. OpenVPN Access Server is a good...
Read full review of OpenVPN Access Server »
Anonymous User
CEO at a consultancy
The support team is really quick to jump on any support cases. I had a case open about two weeks ago. It was related...
Read full review of OpenVPN Access Server »
Gabriel Joe
Engineer at Bit 2 Bit Communication SRL
The technical support was satisfactory as I found a lot of information on the network and on the Internet.
Read full review of OpenVPN Access Server »
Anonymous User
Data Scientist 1 at a marketing services firm
Customer support for CloudConnexa is very good.
Read full review of CloudConnexa »
Suresh Kotian
Enterprise Architect at a tech services company
I have been in contact with technical support and the experience was good. They have knowledgeable people.
Read full review of OpenVPN Access Server »
Anonymous User
Senior System Engineer
It's been pretty good. We only had one question when we were first implementing it. My crew and I were answered very...
Read full review of OpenVPN Access Server »
Anonymous User
Senior Engineer(NOC) at a computer software company
The customer support for OpenVPN Access Server is highly reliable and helpful, the official ticket-based support team...
Read full review of OpenVPN Access Server »
Anonymous User
Security Researcher at a tech vendor
OpenVPN Access Server provides good customer support, and if you are having any connection or any kind of issues, you...
Read full review of OpenVPN Access Server »
Anonymous User
Software Engineer II at a tech vendor
I usually found support online, so I didn't have to use tech support.
Read full review of OpenVPN Access Server »
Mark Engstrom
Python Developer at a tech services company
We did not use support.
Read full review of OpenVPN Access Server »
BradBrooks
QA Engineer/Software Developer at a tech services company
Tech support is very good. They've got such a good product that I've only had to use them once or twice. The other...
Read full review of OpenVPN Access Server »
Anonymous User
Senior Linux System Administrator at a media company
I do not think we ever had to use technical support. I mainly found answers on the web forums.
Read full review of OpenVPN Access Server »
Mertcan Halegy
Engineering Manager at a government
We haven't used customer support for OpenVPN Access Server.
Read full review of OpenVPN Access Server »
Anonymous User
代表社員 at サザビー
Customer support was basically via email only, but the person I dealt with was very technically knowledgeable. When I...
Read full review of OpenVPN Access Server »
Thom at Work
Infrastructure Administrator at a financial services firm
Tech support wasn’t needed during my 5 years administrating OpenVPN.
Read full review of OpenVPN Access Server »
Anonymous User
Chief Cloud Architect at a tech vendor
I had to use their customer service and technical support for OpenVPN Access Server. It was very good, and I would...
Read full review of OpenVPN Access Server »
Damnam BAGOLIBE
Security engineer at ARCEP Togo
We do not really need technical support assistance.
Read full review of OpenVPN Access Server »
XavierGarcia
Cofounder/CTO and Principal Devops at a tech vendor
The community is great. We are able to find a lot of documentation on the Web.
Read full review of OpenVPN Access Server »
AithaShashikanth
Network operation center engineer at a computer software company
It is very easy to raise a ticket with them. We also have email support and a direct help desk we can contact via...
Read full review of OpenVPN Access Server »

Review 1 of 30

Alexander Azikov
It Manager at Diamond Braces
I do not have a lot of experience with technical support. On one occasion, I submitted a request about a problem that...
Read full review of Zyxel Unified Security Gateway »
Anonymous User
Sales and technical consultant at a manufacturing company
I have no reason to complain about the technical support from Zyxel Unified Security Gateway.
Read full review of Zyxel Unified Security Gateway »
Anonymous User
System Admin at a educational organization
The vendor provides technical support for the product. In my company, we have a technical team of three members who...
Read full review of Zyxel Unified Security Gateway »
Marco De Vries
System Administrator at a financial services firm
The support was really bad. I've had support from them and it took me over three months to get one thing resolved. In...
Read full review of Zyxel Unified Security Gateway »

Review 1 of 4

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.