OpenText vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
OpenText
Based on 100 reviews.
Zendesk
Based on 63 reviews.
Overview
US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.
Information Not Available
Sample Customers
OpenText Magellan BI & Reporting
Sasktel, NSBSL
OpenText Decisiv
Hyatt
Zendesk Guide
Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Zendesk Explore
Cape Union Mart
Zendesk Talk
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Computer Software Company
18%
Comms Service Provider
17%
Government
8%
Financial Services Firm
8%
Comms Service Provider
22%
Computer Software Company
20%
Government
8%
University
4%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 3
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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