Compare OneTrust vs SAP

OneTrust

Based on 23 reviews.

SAP

Based on 1588 reviews.

Sample Customers

Convercent

CH2M, Airbnb, LinkedIn, Under Armour, TimeWarner, Unisys, AMC Entertainment, Juniper Networks, Ruby Tuesday, McGraw Hill

OneTrust GRC

randstand, into, halfbrick

OneTrust DataGovernance

Anthony Nolan, Everis, Herman Miller, Provident Financial Group

SAP BusinessObjects GRC

INEOS Melamines GmbH, Banco Galicia

SAP Data Governance

Takisada-Osaka Co. Ltd., The VELUX Group, Asian Paints, AOK Bundesverband, EMC Corporation

SAP Data Hub

Kaeser Kompressoren, HARTMANN

SAP Sustainability Control Tower

1. Coca-Cola 2. Unilever 3. Nestle 4. Procter & Gamble 5. Walmart 6. Johnson & Johnson 7. PepsiCo 8. IBM 9. Microsoft 10. Siemens 11. General Electric 12. 3M 13. Schneider Electric 14. Philips 15. Adidas 16. BMW 17. Audi 18. Volkswagen 19. Toyota 20. Honda 21. Samsung 22. LG Electronics 23. Apple 24. Google 25. Facebook 26. Amazon 27. Intel 28. Cisco Systems 29. HP Inc. 30. Dell Technologies 31. Oracle 32. Accenture

Popular Solutions

OneTrust GRC

8 reviews

OneTrust DataGovernance

7 reviews

SAP S/4HANA

60 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

SAP ERP

17 reviews

Top Industries

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Insurance Company

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
I use OneTrust specifically for incident management. For my company, I helped to create the incident management...
Read full review of OneTrust GRC »
Atul-Gupta
Manager at Cognizant
We mainly use the modules for consent collection, cookies, and DSAR requests. We also use DPIA and PIA. One of my...
Read full review of OneTrust DataGovernance »

Review 1 of 2

Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
Achmad Dimyati
IT Service Management Team Lead at a financial services firm
From my experience with SAP ERP, it is being used for many things. I started from a manufacturing company where it...
Read full review of SAP ERP »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »

Review 1 of 5

Customer Service

Steve Peacock
Director - Security & Compliance at Venzo
The technical support services are good.
Read full review of OneTrust GRC »
Brooke Lynne Bowman
Senior Compliance Manager at a healthcare company
The customer service and support from OneTrust are commendable, with responsive assistance within twenty-four hours....
Read full review of OneTrust GRC »
Scott Margolis
Managing Director, Data Governance & Compliance at Ernst & Young
My team reached out to the support team, and their experience was not satisfactory.
Read full review of OneTrust DataGovernance »
Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
Their support team is very responsive and knowledgeable. If an expert doesn't know how to address a question, they...
Read full review of OneTrust GRC »
Dave Anifowoshe
Information Security Officer at a financial services firm
I have not escalated any questions to tech support yet.
Read full review of OneTrust GRC »
Ihab-Bekhiet
Business Development || Data Strategy || Data Governance Advisor at Jadara Solutions
The main issue is with the first line of support. They don't seem to understand the tool very well and often need to...
Read full review of OneTrust DataGovernance »
Surendra Kumar
Team Lead-Information Security at a marketing services firm
OneTrust offers two levels of support: basic support driven through cases and expert support with a dedicated...
Read full review of OneTrust DataGovernance »
Anonymous User
Governance, Risk Management & Compliance, Director IT at a tech services company
OneTrust's technical support is very helpful and open to feedback, but their workflow means that their response can...
Read full review of OneTrust GRC »
Anonymous User
Legal Associate at a legal firm
I have not been in contact with technical support.
Read full review of OneTrust DataGovernance »
Rene Weinert
Privacy Manager at Broadcom
The support team is very responsive to requests and questions, although we haven't had major issues that would...
Read full review of OneTrust GRC »
Anonymous User
Information Security & IT Governance Manager at a insurance company
I did not need to contact customer support; the solution was satisfactory.
Read full review of OneTrust DataGovernance »
Anonymous User
Senior Enterprise Risk Manager at a retailer
Technical support could be improved. I would rate the technical support a three out of ten.
Read full review of OneTrust GRC »
Anonymous User
Cyber Security Consultant at a tech services company
The solution's technical support is quite good. The support team responds whenever you reach out to them.
Read full review of OneTrust GRC »
Anonymous User
Manager-Security at a tech vendor
The support team is pretty good. They provide self-help tools, such as frequently asked questions or self-help for...
Read full review of OneTrust GRC »
Anonymous User
Compliance Analyst at a computer software company
Technical support is good. Whatever knowledge they have, they are providing us. They come and perform the things we...
Read full review of OneTrust GRC »
André Eder Tavares Lopes
Consultor GRC/IRM at ISH Tecnologia
The technical support services are good.
Read full review of OneTrust GRC »
Atul-Gupta
Manager at Cognizant
I would rate customer service support as eight out of ten. They are supportive and responsive, but sometimes there...
Read full review of OneTrust DataGovernance »
Anonymous User
Group Head of Risk at a retailer
I didn't contact the technical support team, and I can't rate them.
Read full review of OneTrust GRC »

Review 1 of 18

Ahmed_Haridy
Managing Director at Omnitelltech

Read full review of SAP Analytics Cloud »
Aaron Maema
SAP Hybris Developer at a retailer
Technical support is adequate, particularly on the paid version. Having a consultant to help us is a good thing. To...
Read full review of SAP Commerce Cloud »
Sameer Younas
Team Leader at Fauji Meat Limited
I would rate the technical support as a five out of five. With the support team, you can easily satisfy your clients.
Read full review of SAP HCM »
Joyee Sen
SAP Service Delivery Manager at SoftwareONE
The technical support is very knowledgeable and provide good service.
Read full review of SAP HANA »
FranciscoSantos
Director at Pixel Studio PTY
Local teams always available, plus direct support from Walldorf if required
Read full review of SAP Data Services »
Taiwo Babalola
Information Technology Business Partner and Enterprise Architecture Lead at a construction company
I had faced some issues due to which I had to contact the technical support of SAP.
Read full review of SAP SuccessFactors Learning »
Bijoykrishna Das
sap technical lead at a manufacturing company
Technical support from SAP is really good; if I have to rate them out of ten, I would give them 8.5 or nine. I am...
Read full review of SAP HCM »
SanjeevKumar14
Senior Manager at a tech vendor
We've gotten in touch directly with SAP NetWeaver support, for example, with expediting OSS messages we've raised....
Read full review of SAP NetWeaver »
Anonymous User
Senior HCM Consultant at a tech company
Technical support is 6/10.
Read full review of SAP ERP »
MichaelZilz
IT Consultant in House at Interseroh proserv gmbh
The technical support from Signavio is excellent. We had a problem with the database migration that was caused by a...
Read full review of SAP Signavio Process Manager »
Anonymous User
Works at a logistics company
This solution has excellent support and customer service. It is the best compared to other vendors that I have dealt...
Read full review of SAP Analytics Cloud »
Anonymous User
Administrator at HCI
The support quality depends upon the solution and the nature of the problem. It depends on which platform you working...
Read full review of SAP S/4HANA »
KarthickVadivelu
Data Migration Specialist at a retailer
The technical support is good, but it is a time-consuming process. They also have their protocol, process, and...
Read full review of SAP Data Services »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
We always purchase SAP support because it is very good. They give you the maximum attention and it is really quite...
Read full review of SAP Predictive Analytics »
Anonymous User
Central Procurement Head at a manufacturing company
We have our internal IT team. So, I have not got any technical support, I would rate it a zero.
Read full review of SAP Ariba Procurement »
Anonymous User
Head- IT at a tech services company
Technical support could be better. When we have requested this, the tendency has been to instruct us to implement a...
Read full review of SAP HANA »
Anonymous User
Software Training Manager
Technical support has been outstanding. SAP is responsive and helpful.
Read full review of SAP Jam »
Anonymous User
Finance and Marketing Manager at a tech consulting company
The solution’s technical support is satisfactory.
Read full review of SAP Cloud Platform »
Anonymous User
IT Director at a wholesaler/distributor
We have internal support for SAP S4HANA but for the external technical support, we rarely use it. The system is quite...
Read full review of SAP S/4HANA »
Anonymous User
Manager Finance at a tech services company
Their technical support is fine. We have a Service Level Agreement with SAP's technical support. They are within...
Read full review of SAP ERP »
Anonymous User
Sybase Tower Lead - DBA CoE at a marketing services firm
Customer Service: It has been good, but more can be done in this area. Technical Support: It's good, 7/10.
Read full review of SAP IQ »
Suresh Yadav
Consultant at Astra Industrial Group
We've been working closely with SAP, which is the premier engagement team, and were auditing our systems. We've...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Partner, Consultant, and Independent Contractor
Technical support is excellent at SAP Ariba. The help desk is normally very knowledgeable about technical questions.
Read full review of SAP Ariba Procurement »
AnilKumar38
Project Manager - Analytics at Mindsprint
Sometimes, the response from technical support is very slow, but at other times, the issue is resolved quickly. When...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
SAP Hybris Consultant at a tech services company
There is a big community for this product. For technical issues, you have the community and people who will spend...
Read full review of SAP Commerce Cloud »
Viplove Khushalani
Innovation Lead at a tech vendor
You easily get a reply for all SAP products. We have raised tickets for support. If it is a medium priority ticket,...
Read full review of SAP Data Hub »
Anonymous User
CEO at a consumer goods company
The support has been very good.
Read full review of SAP HCM »
Anonymous User
SAP Architect/ Business Analyst BPC, BW , SAC , FI at a educational organization
In terms of support, it has been really good. They have a good understanding of the product.
Read full review of SAP Analytics Cloud »
Dinakar Mutnuru
SAP Basis Consultant at Experis US, Inc.
We worked with SAP on my last project. We had an issue regarding the Bdocs, and then we worked with SAP support...
Read full review of SAP CRM »
Anonymous User
Consultant at a mining and metals company
We have been in touch with technical support, but not for any major issues. I'd rate them seven out of ten.
Read full review of SAP HANA »

Review 1 of 30

Technical Support

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