Compare JAMF vs Okta

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Popular Solutions

Jamf Pro

6 reviews

8 reviews

9 reviews

46 reviews

24 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Media Company

Financial Services Firm

11%

Manufacturing Company

10%

Outsourcing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohd Javed Khan
Lead Senior Consultant at Truglobal
I am still working on the same technology with Jamf Pro, Jamf Protect, and Jamf Compliance. I can answer questions...
Read full review of Jamf Pro »
Nick Rudman
Project Manager at Wells Fargo
I have been using Jamf Protect for four years and have utilized it for Apple assets to protect against threats and...
Read full review of Jamf Protect »
Robert Ojok
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer
My main use case for Jamf Connect is for single sign-on. For mobile devices, we use Jamf Connect to sync the IDP...
Read full review of Jamf Connect »
MazharHusain
Technical Analyst at a tech vendor
We have around 1,500 Mac in ABM, but recently enrolled 1,000. We have created limited policies because Jamf for Mac...
Read full review of Jamf for Mac »
Anonymous User
Applications Analyst at a healthcare company
My main use case for Jamf School is managing devices in our classrooms. I was a campus tech at one point and we used...
Read full review of Jamf School »

Review 1 of 5

Anonymous User
Partner Account Manager at a wholesaler/distributor
Our main use case for Auth0 Platform is to work with our partners to take to the customers, with Auth0 Platform being...
Read full review of Auth0 Platform »
Sravanakumar Nidamanooru
Identity and Access Management Specialist at a university
I have hands-on experience with Okta Platform for a little over three years, starting in 2023, integrating SaaS apps...
Read full review of Okta Platform »

Review 1 of 2

Customer Service

Ashitosh Bankar
Jamf Consultant at Team Computers
Technical support is good, and they have technical knowledge, but they tend to be less responsive. There have been...
Read full review of Jamf Pro »
Mohit Dumbani
Product Manager at a tech consulting company
Once the solution is deployed and purchased, Jamf provides good support. I would rate their support nine out of ten.
Read full review of Jamf Pro »
Mohd Javed Khan
Lead Senior Consultant at Truglobal
I would rate their technical support a seven out of ten. They sometimes provide delayed responses, and occasionally...
Read full review of Jamf Pro »
Amira Youssef
Server Administrator Coordinator at Cairo American College
The technical support is the same for Jamf Pro and Jamf Protect.
Read full review of Jamf School »
MahenderNegi
Advisor & Ned at CloudBankin
I rate the technical support of Jamf between nine to ten, apart from one incident. Regarding the incident I...
Read full review of Jamf Connect »
Amit-Sarkar
Apple Mobility Service Manager at ZONES PVT LTD
The solution's technical team has to be a bit aggressive from a support perspective. The solution's technical team...
Read full review of Jamf Protect »
Nisar Ahamed
Presales Specialist at BRILYANT DISTRIBUTION PVT LTD
You get support from a dedicated engineering team.
Read full review of Jamf Protect »
Nick Rudman
Project Manager at Wells Fargo
The customer support is very proactive, helpful, and knowledgeable.
Read full review of Jamf Protect »
Yousef Almomani
Systems Engineer at a consultancy
The customer support is very responsive and eager to help customers.
Read full review of Jamf Protect »
Amit-Sarkar
Apple Mobility Service Manager at ZONES PVT LTD
Jamf Connect's technical support team should be faster and able to understand the customer's pain point and give the...
Read full review of Jamf Connect »
Ramnivas Verma
Senior Analyst at a tech vendor
I rate Jamf support nine out of 10.
Read full review of Jamf Connect »
NitinKumar1
SecOps Lead at Barco
The technical support for this solution is not that good. I would rate their support team a five out of ten.
Read full review of Jamf Pro »
Dinesh Venkates
Consultant at Fujitsu
The customer service and support are good.
Read full review of Jamf Protect »
kahot
IT Technician at a educational organization
awesome technical support, not an issue with the software they can't fix or resolve.
Read full review of Jamf Pro »
Anonymous User
Network Administrator at a educational organization
They have amazing customer support that is very responsive. When we need assistance, it is only a phone call or email...
Read full review of Jamf Pro »
Rajesh Koul
Sales Manager at a tech services company
Customer support from Jamf is fantastic. Whatever their SLA and commitments are, depending on what support package...
Read full review of Jamf Pro »
Quinton Colyn
Jamf Administrator at a financial services firm
The technical support is consistently reliable.
Read full review of Jamf Connect »
Anonymous User
Presales Engineer at a computer software company
The technical support is good and proactive. That said, it can be improved. There is some scope to enhance the...
Read full review of Jamf Protect »
Anonymous User
System Support Analyst at Alder Creek Middle School
Jamf is fast to reply and if the person you get doesn't know the answer they will stay with you through the process...
Read full review of Jamf Pro »
Anonymous User
District Technology Support Technician at a educational organization
Technical support used to be better; the company has grown a lot, and their support has taken a nosedive in recent...
Read full review of Jamf Pro »
Christopher Kemp
Infrastructure Tech Arch Team Lead at Accenture
Customer support is very friendly and responsive. As your environment gets more complex, an elevated support contract...
Read full review of Jamf Pro »
Jon DeBerry
Director of Apple Enterprise Operations at DesignData
I would rate their technical support a nine out of ten. They are good, although the response time could be better.
Read full review of Jamf Pro »
Anonymous User
Systems & Cloud Architect at a computer software company
Customer support from Jamf Protect is good.
Read full review of Jamf Protect »
Rahul Khanna
Senior Infrastructure Manager at a educational organization
When we have needed assistance, the technical support has been good.
Read full review of Jamf Pro »
Anonymous User
Senior Instructional Technologist at Maryville University of Saint Louis
Jamf customer support is always available and prompt. They are very helpful.
Read full review of Jamf Pro »
AC Miner
IT Support Specialist at Canutillo Independent School District
The customer service and support are good.
Read full review of Jamf School »
HOUSSEAU Yannick
System and Network Administrator at a non-tech company
I have never had the need to use technical support. If I have an issue, I go to the website Jamf Nation, which is a...
Read full review of Jamf Pro »
Scott Bordoni
Head of Operatons and Data Protection at a retailer
All ongoing support is in-house, and I’m not aware of any support calls raised with Jamf.
Read full review of Jamf Pro »
Anonymous User
Works at a university
The technical support for this solution is the best.
Read full review of Jamf Pro »
Anonymous User
Technical Specialist at a retailer
My experience with Jamf support has been quite seamless. When you load a ticket, you get support immediately.
Read full review of Jamf Pro »

Review 1 of 30

Oscar Iván Mejía
Database and Systems Manager of the IT department at Humanitree
Technical support is excellent. They are helpful and responsive.
Read full review of Okta Platform »
Pradip Niladhe
Senior Associate Software Engineer at Simeio Solutions
The technical support of Okta Customer Identity is very prompt in responding.
Read full review of Okta Platform »
Terrell Potts
Software Engineer at Arrowlytics, LLC
I have not often communicated with the technical support specialists of Auth0 Platform, except possibly during rare...
Read full review of Auth0 Platform »
Erik Aceiro
Solutions Architect III at Raizen
I rate the technical support a ten out of ten. It is very good.
Read full review of Auth0 Platform »
Ashish Jha
Software Engineer at thealexa.dev
I would rate the technical support at nine or ten; I would say nine because most documentation is up-to-date and I...
Read full review of Auth0 Platform »
Merin K Oommen
Iam & Security Engineer at zeb consulting
All the people, especially those who work in Okta Platform, are highly educated. The customer support team has...
Read full review of Okta Platform »
Chetanya Sharma
IT Administrator at a tech vendor
Okta Customer Identity's technical support is fine; they help to fix tickets within the timeline and their support is...
Read full review of Okta Platform »
Oladipupo Olatunji
Software Engineer at a financial services firm
The customer support for Auth0 Platform is fast. The customer service is fast, and they are always there to help.
Read full review of Auth0 Platform »
AmitSingh2
Microsoft Azure Engineer at Sycomp
Support is good. However, sometimes it takes them a bit longer to deal with issues.
Read full review of Okta Platform »
MiguelPurizaca
IT Manager at Clear Channel
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency. They...
Read full review of Okta Platform »
Suresh Marrivada
Senior Consultant at Deloitte
We do communicate with the technical support of Okta Platform, and they have exceptional knowledge of what they are...
Read full review of Okta Platform »
Anonymous User
Cyber Security Architect at a media company
I have had to contact technical support for Okta Platform many times. The speed and quality of their answers depend...
Read full review of Okta Platform »
Jakub Wozniak
Principal Architect at a computer software company
I really like the customer support of Auth0. I really like the people I'm working with from Auth0. They are really...
Read full review of Auth0 Platform »
Anonymous User
Java Developer at a consultancy
I rate Okta support eight out of 10.
Read full review of Okta Platform »
Anonymous User
Architect at a tech services company
The customer service and support are awesome. They have a CSM assigned for each organization, and they are pretty...
Read full review of Okta Platform »
SATYAPRAVEEN REDDY VENGAREDDY
IAM Engineer at Vantive
I do not often communicate with the technical support of Okta Platform. I have never communicated with the technical...
Read full review of Okta Platform »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Customer support has been really good; we manage our own support for our channel partners through Okta, along with...
Read full review of Auth0 Platform »
Thiago Lopes
Information Security Manager at a tech services company
I can't speak to the quality of technical support. I've never used them. I couldn't say if they are knowledgeable or...
Read full review of Okta Platform »
Nadine Thirion
Manager, Customer Success at Cloudworks
Auth0 has the best support ever. The support staff are engineers, not just frontline personnel, ensuring expert...
Read full review of Auth0 Platform »
ABHILASH TH
Managing Director at FOX DATA
They are very good. The Okta system engineers involved in presales engagement have sound knowledge on Okta platforms...
Read full review of Okta Platform »
Jay Klinkowsky
CEO at Everyday Identity
My experience with the technical support of Okta Platform and their customer service was positive, as they were...
Read full review of Okta Platform »
Emmanuel Sikwane
Partner channel manager at Inactic
I did contact the product's support team when my password got locked out. I could even reset the whole password from...
Read full review of Okta Platform »
Anonymous User
Technology Manager at a pharma/biotech company
Customer Service: Customer service is excellent. Technical Support: Techncial support is excellent.
Read full review of Okta Platform »
Anonymous User
Sector Manager at a tech services company
While I can't speak on behalf of my colleagues, I have not made use of technical support.
Read full review of Okta Platform »
Anonymous User
Business Intelligence Developer at a consultancy
We have never felt the need to contact the Okta Workforce Identity support team. It has been up and running. We had...
Read full review of Okta Platform »
Shlomi Cohen
System Architect at Skai
When we faced problems with Cognito, we opened a ticket with Amazon and the response was horrible. Interacting with...
Read full review of Auth0 Platform »
Anonymous User
Sr. Compliance Analyst at a computer software company
The customer support is good. I would rate the customer support on a scale of 1 to 10 as a nine.
Read full review of Okta Platform »
Anonymous User
IAM Architect
Okta Platform's customer support is good. I would rate the customer support a 10 because it is consistent.
Read full review of Okta Platform »
Anonymous User
IT Security Manager at a construction company
The company has very good tehnical support and they respond quickly.
Read full review of Okta Platform »
Anonymous User
Senior Director of Application Services at a comms service provider
They meet our needs. We haven't had a problem with technical support answering any of our questions.
Read full review of Okta Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.