Compare Odyssey Cybersecurity vs Trellix

Odyssey Cybersecurity

Based on 2 reviews.

Trellix

Based on 415 reviews.

Overview

Odyssey Software provides mobile device management and software development tools to enterprise companies either directly or through partner solutions. Its technology allows companies to manage multiple mobile operating systems at a detailed level, including functions such as inventory collection, software management, remote control, and device configuration. Motorola, Microsoft, HTC MobilityNow, Trust Digital, AirWatch, Conceivium, CloudSync, Optical Phusion, Stay-Linked, JANAM, others.

Information Not Available

Sample Customers

Trellix Endpoint Security Platform

inHouseIT, Seagate Technology

Trellix ESM

San Francisco Police Credit Union, Wªstenrot Gruppe, Volusion, California Department of Corrections & Rehabilitation, Government of New Brunswick, State of Colorado, Macquarie Telecom, Texas Tech University Health Sciences Center, Cologne Bonn Airport

Trellix Helix Connect

Police Bank, Verisk Analytics, Teck Resources

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Top Industries

Insurance Company

12%

Comms Service Provider

12%

Financial Services Firm

12%

Computer Software Company

10%

Computer Software Company

11%

Government

11%

Manufacturing Company

11%

Financial Services Firm

11%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Zuhair Hasan
Manager, Information Technology Security at Nesma
I use the solution as a SIEM and managed SOC. It collects events and incidents from all our systems like, EDR, NDR,...
Read full review of ClearSkies SaaS NG SIEM »

Review 1 of 1

GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
We have been distributing Trellix DLP solutions for around 5 to 6 years because we have our DLP customers. When going...
Read full review of Trellix DLP »
Abdullah Al Hadi
Information Security Engineer at Nhq Distribution Ltd
The primary use case for Trellix Endpoint Security ( /products/trellix-endpoint-security-reviews ) is its...
Read full review of Trellix Endpoint Security Platform »
Kumaresan B
Senior Technical Support Engineer at Digitaltrack
We block DMARC for incoming mails and have threat detection enabled to block or identify any spam mail received in...
Read full review of Trellix Email Security »
Ezzard De Lange
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools...
Read full review of Trellix Active Response »
HameedAhmed
Sr. Deputy Director Information Technology at Pakistan Airpot Authority
This solution is intended for endpoint users and endpoint solutions. I like that it addresses our needs comprehensively.
Read full review of Trellix MOVE AntiVirus »

Review 1 of 5

Customer Service

Anonymous User
Chief Information Security Officer (CISO) at a financial services firm
Their technical support is okay. I have contacted them for technical issues, and they have dealt with those issues...
Read full review of ClearSkies SaaS NG SIEM »

Review 1 of 1

ShaneStutzman
CyberSecurity Engineer at a government
Their tech support is average.
Read full review of Trellix Endpoint Security Platform »
Peter Antoni
Product and Service Architect at Radar Cyber Security
My experience with the product's tech support is good.
Read full review of Trellix Endpoint Security Platform »
AndyPittas
Head of Network and Security & Department at National Bank of Greece (Cyprus)
The support from McAfee MVISION Endpoint is very good.
Read full review of Trellix Endpoint Security Platform »
Serhat Dalkıç
Data Securtiy Specialist at Eksim
The technical support by Trellix is good. We use technical support, and it is fast.
Read full review of Trellix DLP »
Sandhya Machkuri
Associate Technical Solutions Professional at Alliance Pro IT Pvt Ltd
The product’s support is good.
Read full review of Trellix Endpoint Security Platform »
Jerry Oniye
Group General Manager at Mandilas Toyota
We have in-house support with McAfee. That said, we haven’t had any problems. Once we installed it, then we had our...
Read full review of Trellix MOVE AntiVirus »
Shreyansh Sharma
Instrument and Control Engineer at Reliance Industries Ltd
There is room for improvement in the customer service and support.
Read full review of Trellix Endpoint Security Platform »
Vivek Sathaye
Director at Benelec
If we are stuck with something with our customers we contact the support from McAfee MOVE AntiVirus.
Read full review of Trellix MOVE AntiVirus »
Zubair Ahmad
Senior Chief Manager at Arcil
We have not had direct contact with McAfee support. We have received support from the vendor. The support is...
Read full review of Trellix Endpoint Security Platform »
AmgadYousry
Head of Infrastructure at a tech services company
We've dealt with technical support. They take some time to answer, however, they solve the issue.
Read full review of Trellix Network Detection and Response »
Nishant Singh Chauhan
Assitanat Manager at AavasFinanciersLtd
The solution's technical support is good. During the night time, I have seen that there are some issues with the...
Read full review of Trellix DLP »
BiswabhanuPanda
Senior technical consultant at Hitachi Systems Micro Clinic
The customer service and support are really good. Trellix offer multiple contact options – you can call and get...
Read full review of Trellix Network Detection and Response »
Csaba Molnar
IT department manager at Szrt
I have never contacted technical support. I've never had an issue that required me to.
Read full review of Trellix MOVE AntiVirus »
Anonymous User
NetworkEngineer informaton security at a tech services company
Customer Service: It's very good. Technical Support: It's very good.
Read full review of Trellix Network Detection and Response »
Anonymous User
It at a manufacturing company
I don't use the product's technical support because I work as a system engineer, and for me, it is not difficult to...
Read full review of Trellix MOVE AntiVirus »
Rajini MohanElanjselvan
Solution Architect at PentechSolution Sdn Bhd
The technical support services are good. However, its response time could be better.
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Executive Officer at a tech services company
We have our technical teams who can do PoCs. Also, our local vendor can support us.
Read full review of Trellix Endpoint Security Platform »
Kumaresan B
Senior Technical Support Engineer at Digitaltrack
Technical support rates at eight out of ten. The overall service rates at eight.
Read full review of Trellix Email Security »
Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
We are satisfied with technical support. It is good.
Read full review of FireEye Managed Defense [EOL] »
AHmadMhedat
Senior Network Security Engineer
If we would rate technical support from one to ten, they would be an eight.
Read full review of Trellix Intrusion Prevention System »
Anonymous User
IT Manager at a tech services company
I've never contacted technical support. I cannot speak to how helpful or responsive they are.
Read full review of Trellix Endpoint Security Platform »
Miguel Vergel Adajar
Systems Engineer at First Datacorp
I have tried to contact the solution's technical support team. Whenever I tried to ask for partner support, the...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Security Analyst at a financial services firm
We receive our technical support through a third-party. Directly with FireEye, I'm not sure about technical support.
Read full review of Trellix Network Detection and Response »
Marty_Barron
Regional Cyber Security Manager
Technical support isn't ideal. It's not that it is awful; it's just not fantastic.
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Technical consultant at a construction company
Support is poor. A module called Solidcore needs to match with the OS kernel in one area. The support for this module...
Read full review of Trellix Endpoint Security Platform »
Prashant_Pawar
Project Manager at LTIMINDTREE
I rate McAfee support four out of 10.
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Security Engineer at Tenece Professional services
I rate it eight out of 10.
Read full review of Trellix Network Detection and Response »
Anonymous User
Information Security Analyst at a tech services company
I would give technical support a rating of 8/10.
Read full review of Trellix ESM »
Anonymous User
SOC Services Manager at a healthcare company
Their support is okay. It is not bad.
Read full review of Trellix Helix Connect »
Anonymous User
Manager of System Security at a tech services company
Very good. We are a Global Intel Security Partner and we seldom have any support issues. The technical engineers from...
Read full review of Trellix ESM »

Review 1 of 30

Technical Support

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