Compare NTT DATA vs SAP

NTT DATA

Based on 4 reviews.

SAP

Based on 1314 reviews.

Sample Customers

NTT Cloud

Dai Nippon Printing Co. Ltd., DNP Information Systems Co. Ltd., Independent Data Services (Asia) Sdn. Bhd., Toshiba Corporation

NTT DATA SAP Services

Daiwa House Industry Co. Ltd., NVIDIA Corporation

NTT-AT WinActor

Exeo Tech Corporation

SAP Digital Business Services

Deutsche Postbank

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

SAP Intelligent RPA

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

SAP Build Process Automation

1. Accenture 2. Airbus 3. Allianz 4. Aon 5. AT&T 6. Bayer 7. BMW 8. Bosch 9. Cisco 10. Coca-Cola 11. Colgate-Palmolive 12. Comcast 13. Deloitte 14. Deutsche Bank 15. Ericsson 16. FedEx 17. General Electric 18. GlaxoSmithKline 19. Google 20. HSBC 21. IBM 22. Intel 23. Johnson & Johnson 24. JPMorgan Chase 25. Kimberly-Clark 26. KPMG 27. Liberty Mutual 28. Mastercard 29. Merck 30. Microsoft 31. Nestlé 32. Nike 33. Novartis 34. Oracle 35. PepsiCo 36. Pfizer 37. Procter & Gamble 38. PwC 39. SAP 40. Siemens 41. Sony 42. Spotify 43. Swiss Re 44.Toyota

Popular Solutions

NTT Cloud

1 reviews

NTT-AT WinActor

1 reviews

SAP BusinessObjects Business Intelligence Platform

15 reviews

SAP ERP

36 reviews

SAP SuccessFactors

42 reviews

Top Industries

Computer Software Company

17%

Educational Organization

15%

Comms Service Provider

11%

Manufacturing Company

10%

Educational Organization

14%

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
IT Planning Assistant Manager at a manufacturing company
This solution is mainly used in our accounting department.
Read full review of NTT-AT WinActor »

Review 1 of 1

Ankit Bhagat
Management Consultant at PwC
The solution helps with e-procurement, quotations, content management, and product management. It also helps us to...
Read full review of SAP Hybris Commerce »
Ankit Gosavi
SAP S/4 HANA Lead Consultant at HCL Technologies
I have been involved in automating several procurement and sales-related processes, and this has been a thorough and...
Read full review of SAP Intelligent RPA »
AhmedHaridy
Managing Director at Emkan

Read full review of SAP Single Sign-On »
Mehboob AalamMughal
SAP Manager at Sadaqat Corporation (Pvt) Ltd
We are working as the integrators for SAP NetWeaver, so we are involved in its integrations.
Read full review of SAP NetWeaver »
Yasir Khalid
Project Manager at a healthcare company
SAP Analytics Hub serves as a platform for reporting and creating dashboards. It offers powerful capabilities for...
Read full review of SAP Analytics Hub »

Review 1 of 5

Customer Service

Martin Cangar
Principal Cloud Engineer at mavenit
We're often in touch with technical support. We have a direct account manager and we have weekly calls with them....
Read full review of NTT Cloud »
Manh Cuong Nguyen
Quality Assurance Technician at Daikin vietnam
NTT-AT WinActor's support is good.
Read full review of NTT-AT WinActor »

Review 1 of 2

SurenderJ
Sr Manager at Genpact
We've had some contact with technical support and they are good.
Read full review of SAP Master Data Governance »
VishalChopra
VP Global Sales and Marketing at VC ERP CONSULTING PRIVATE LIMITED
There are multiple partners of SAP providing customer support service to users, so their quality differs from one...
Read full review of SAP ERP »
Numair Mazhar
Practice Head - Qlik / Solutions Architect at TMC (TallyMarks Consulting)
I've never contacted technical support. I cannot say how helpful or responsive they would be.
Read full review of SAP ERP »
Keerthana Jayathran
SAP BTP Developer at Wipro Limited
If you are using a ticket, it is pretty much, like, they will assist us well. But, without raising a ticket, it is...
Read full review of SAP Intelligent RPA »
Diaa-Hussein
Chief Information Officer at Evergrow Group
Customer service and support's response time is really long. The ticketing system and the support cycle are very...
Read full review of SAP S/4HANA Cloud »
AlejandroValencia
Director of new business at PERCEPTIO S.A.S.
Technical support is good. On a scale from one to five, I would give technical support a four.
Read full review of SAP Analytics Cloud »
George Aedo
Deputy Manager of IT at SOLGAS S.A.
The technical support has been helpful.
Read full review of SAP SuccessFactors »
Anonymous User
ICT Consultant, CEO, Entrepreneur at a tech services company
SAP support is excellent. I've worked with them on many critical projects for large enterprises. SAP also has a...
Read full review of SAP ERP »
Anonymous User
IFS, SAP and Applications Specialist at a engineering company
I would give technical support a rating of 5/10. The support was good, but a little slow at times. I am sure SAP can...
Read full review of SAP Jam »
Anonymous User
Deputy Human Resources Coordinator at a financial services firm
We haven't needed to use support yet.
Read full review of SAP SuccessFactors »
Mauro Del Quondam
IT Development Director at Lottomatica SpA
We have only used support a few times for some minor issues, such as the production system blockage, and our...
Read full review of SAP ERP »
Anonymous User
ERP Auditor at a construction company
Something which would be helpful to management and, from our vantage point as a user, would be to see a simple...
Read full review of SAP Business One »
Musa Ndlovu
CLO at a financial services firm
The customer service and support are average. The support is not available on the website. Moreover, they are not...
Read full review of SAP CRM »
Anonymous User
IT Director, Corporate Systems at a retailer
Technical support has been an issue since day one. We have made our concerns quite apparent. We pay extra for Premium...
Read full review of SAP SuccessFactors »
Nam Doan
Java Software Engineer at a tech services company
So far technical support is good. If we have any problem that a local partner cannot resolve for the customer, they...
Read full review of SAP HANA »
Lilian Garcia
Director of Strategic Projects at a tech services company
I haven't used their technical support. We have a developer for any help.
Read full review of SAP Business One »
Anonymous User
Project Manager at a consultancy
We have contacted technical support, but usually, the response time is not optimal. They are average. When the...
Read full review of SAP Cloud Platform »
Anonymous User
Senior Strategy Manager at a comms service provider
I have contacted technical support, they are generally very good.
Read full review of SAP BW4HANA »
Anonymous User
BI & Data Lead, Reporting & Analytics Center of Excellence at a consumer goods company
First level support is generally is good for basic issues. Second level support is informative when it comes to...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Bigr67
BI Manager at a manufacturing company
Their technical support is good.
Read full review of SAP BW4HANA »
Anonymous User
Delivery Head, Emergys India at a computer software company
The support from SAP Business One is helpful. I rate the support of SAP Business One a nine out of ten.
Read full review of SAP Business One »
Anonymous User
Works at a pharma/biotech company
Customer Service: Their customer service is average. Technical Support: Their technical support is average.
Read full review of SAP SuccessFactors Learning »
Anonymous User
SAP Architect/ Business Analyst BPC, BW , SAC , FI at a educational organization
SAP ERP technical support has been really good. All SAP support has been really good. Response time is good, and they...
Read full review of SAP ERP »
Mohamed-Nabih
I.T. Manager at Egypt Foods group
I have my core team in the company and second level support through SAP partners and then the SAP company is our...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Manager, Enterprise Reporting Systems, Information Technology
On a scale of one to five, with five being outstanding and one being horrible, I'd say technical support rates a four.
Read full review of SAP Lumira »
Anonymous User
Senior Engineer
Customer Service: 5/10. Technical Support: 5/10.
Read full review of SAP IQ »
Anonymous User
Developer at a government
For the most part, technical support is responsive and helpful. However, the majority of technical support is in...
Read full review of SAP Crystal Reports »
Anonymous User
Data Services Stream Lead at a retailer
Customer service and support are good.
Read full review of SAP Analytics Hub »
Anonymous User
Financial Controller at a logistics company
We haven't contacted technical support through SAP. We have a local support partner here. When we have some small...
Read full review of SAP Business One »
Anonymous User
Lead Consultant at a tech services company
We have not contacted the technical support because we have our support team within our company.
Read full review of SAP HANA Enterprise Cloud »

Review 1 of 30

Technical Support

No Data Available

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