Compare Niagara Networks vs Tenable

Niagara Networks

Tenable

Based on 251 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Popular Solutions

Tenable Nessus

10 reviews

Tenable Security Center

5 reviews

Tenable Vulnerability Management

7 reviews

Top Industries

Financial Services Firm

13%

Computer Software Company

10%

Construction Company

Healthcare Company

Financial Services Firm

10%

Manufacturing Company

10%

Outsourcing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

TarunKumar2
Deputy Global Chief Information Security Officer at Nissan Digital
I think we use Tenable Vulnerability Management primarily for our internal use. We are not a reseller; we are a...
Read full review of Tenable Vulnerability Management »
Arun Seetha
Cyber Security Architect at a security firm
I have been dealing with Tenable.io Container Security for almost four to six months.
Read full review of Tenable.io Container Security »
Sunil Ramroop
Information Resources Coordinator - Application at PowerGen
Tenable Attack Surface Management is used in our OT environment to monitor the activities within our operational...
Read full review of Tenable Attack Surface Management »
DragosCernat
Information Security Architect at WSP
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
Anonymous User
Head of Information Security at a consultancy

Read full review of Tenable Security Center »

Review 1 of 5

Customer Service

No Data Available

TarunKumar2
Deputy Global Chief Information Security Officer at Nissan Digital
We had used Tenable's expert support services in order to make sure that we run Tenable Vulnerability Management on a...
Read full review of Tenable Vulnerability Management »
Harshal Deshmukh
CEO and Managing Director at Digidata Infsystems Private Limited
We haven't yet contacted Tenable's technical support because we have a good team trained in Tenable tools. We don't...
Read full review of Tenable.io Web Application Scanning »
Wanderley Viana
Security Operation Coordinator at a financial services firm
The official language in Brazil is Portuguese, and the support team has difficulty speaking it. Not all my technical...
Read full review of Tenable One Exposure Management Platform »
Mahmoud Elhamaymy
Professional services team lead at a tech services company
I have dealt with technical support once. They were very good and very responsive.
Read full review of Tenable.io Web Application Scanning »
Trirong Phuaythip
Solution Consultant at Westcon-Comstor
The tickets are passed quickly. Their support manager works proactively in scheduling meetings and solving the issues...
Read full review of Tenable Security Center »
Wessam Altoumi
Chief Commercial Officer at Yamamah Information Technology & Communication Systems LLC
Their technical support is very good. The feedback that I have received from the customers for the tickets that they...
Read full review of Tenable Nessus »
Mani Bommisetty
Infrastructure patching Manager at a manufacturing company
Technical support from Tenable is rated six out of ten. It needs improvement in response time and addressing feature...
Read full review of Tenable Vulnerability Management »
Joao Manso
CEO at a tech services company
The technical support is fast and efficient, and I am satisfied with it. I would rate their support nine out of ten.
Read full review of Tenable Vulnerability Management »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
Support doesn't understand the issues and cannot arrange resources per our time.
Read full review of Tenable.io Container Security »
Miguel Angel Hernández Armas
Implementation Engineer at GFx Soluciones
The Tenable support is very good and has really solved in a timely manner the problems that have occurred in the...
Read full review of Tenable Nessus »
Anonymous User
Solutions and Services Manager at a tech services company
The solution's technical support is not good. I rate the technical support a three out of ten.
Read full review of Tenable Cloud Security »
Justin Kolker
IT Security Specialist at a consultancy
Their tier-one, initial tech support is pretty bad. Their premium support is excellent. Whether premium support comes...
Read full review of Tenable Security Center »
Anonymous User
Information Security Architect at Injazat Data Systems
The technical support is good and provides a quick response whenever contacted by us.
Read full review of Tenable Security Center »
Anonymous User
IT Manager at a manufacturing company
The technical support is responsive and they worked on our problem quickly. That said, it depends on how quickly...
Read full review of Tenable.io Web Application Scanning »
Ganesh K
IT support at Ganesh
The technical support is not good.
Read full review of Tenable Vulnerability Management »
DivyaJyoti
0
The solution's support is okay, but it could be more customer-friendly. The people providing support have knowledge,...
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Analyst at a tech services company
They are good.
Read full review of Tenable Security Center »
Vinayaka R
Security Analyst at a consultancy
The technical support team responds promptly to basic issues. However, when faced with major issues or more complex...
Read full review of Tenable Vulnerability Management »
Anonymous User
Security Consultan at a security firm
The support ticketing system needs improvement. Whenever we create tickets, they are directed to a general support...
Read full review of Tenable.io Web Application Scanning »
Rishabh-Khanna
Technical Lead at a healthcare company
I do not have any contact with Tenable. I have been using it as a regular user.
Read full review of Tenable Vulnerability Management »
Dr Trust Tshepo Mapoka
Senior Cybersecurity Consultant at CIA Botswana
Tenable's technical support has a very good turnaround time.
Read full review of Tenable Nessus »
Bryan Evans
Security Analyst at PJM Interconnection
I rate the support of Tenable Nessus a four out of five.
Read full review of Tenable Nessus »
Anonymous User
Security Specialist at a security firm
Technical support has been good. They respond quite quickly.
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Analyst at a retailer
I rate Tenable support 10 out of 10. They're top-of-the-line. It's the best support I've worked with so far.
Read full review of Tenable Nessus »
Anonymous User
Security Specialist at a security firm
In general, it is fast. In some cases, we need L3 support, which can take some time, but overall, it is really fast....
Read full review of Tenable.io Web Application Scanning »
Daniel Durante
Senior Manager at a security firm
The technical support is great. We have called them a few times and they have always helped us.
Read full review of Tenable Nessus »
Donald Koketso
Security engineer at a construction company
It was challenging to contact the technical support team earlier. However, we have found the right contact and can...
Read full review of Tenable Vulnerability Management »
Dobrisa Dobrenic
Assistant Director for Computing and Network infrastructure at SRCE
We haven't contacted Tenable Nessus for assistance or questions because we haven't encountered any serious issues,...
Read full review of Tenable Nessus »
Pankaj Anand
Assistant Manager at Bank of Baroda
The technical support is fine. They're prompt and we've had no issues with them.
Read full review of Tenable Security Center »
Anonymous User
Security Specialist at a security firm
They need a better approach to support. When I have hard questions that need answers to, I prefer to jump to L3...
Read full review of Tenable Vulnerability Management »

Review 1 of 30

Technical Support

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