Compare Niagara Networks vs Tenable

Niagara Networks

Tenable

Based on 245 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Popular Solutions

Tenable Nessus

14 reviews

Tenable Security Center

13 reviews

Tenable Vulnerability Management

11 reviews

Top Industries

Healthcare Company

13%

Computer Software Company

11%

Comms Service Provider

Government

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at a consultancy
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
DragosCernat
Information Security Architect at a transportation company
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at a manufacturing company
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
I have at least three use cases. One is for ITDR solutions for threat detection. Another is the vulnerability...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 5

Customer Service

No Data Available

OniRahman
Technical Consultant at a tech consulting company
I haven't really dealt much with technical support. In the initial stage, however, when I started deploying Tenable...
Read full review of Tenable Security Center »
Mani Bommisetty
Infrastructure patching Manager at a manufacturing company
Technical support from Tenable is rated six out of ten. It needs improvement in response time and addressing feature...
Read full review of Tenable Vulnerability Management »
Venugopal Potumudi
Senior Consultant at a tech vendor
We've never had any real difficulties, and therefore we haven't really dealt with support.
Read full review of Tenable Vulnerability Management »
Jahanzeb Feroze Khan
Assistant Manager Network Security at a educational organization
The technical support should be improved.
Read full review of Tenable.io Web Application Scanning »
Jaya Shanker
IT Security Manager at a insurance company
I never contacted Tenable One Exposure Management Platform support for any issues on the platform.
Read full review of Tenable One Exposure Management Platform »
ZafarUddin
Technical Lead Information Security at a leisure / travel company
Technical support is okay. The issue is they don't have a team based in India. Sometimes, it's hard to get support on...
Read full review of Tenable Vulnerability Management »
PapadAnandKumar
Senior OT Security Consultant at a consultancy
The support team is the same as others. There are delays. If I find a bug, they say they already know and are working...
Read full review of Tenable OT Security »
Abhik Chatterjee
Senior Manager at a tech vendor
The support from Tenable SC is good. I rate the support from Tenable SC a four out of five.
Read full review of Tenable Security Center »
Yusuf-Hashmi
Sr. Director - Group Head - IT Security (CISO) at a manufacturing company
Tenable support is good. I haven't had any issues with the response we get from them.
Read full review of Tenable Lumin »
Amit Beniwal
Project Manager at a computer software company
We have no issues with support.
Read full review of Tenable Nessus »
HATICE YAMAN
Cyber Security Analyst at a printing company
When we run into any problems, technical support is very helpful. I'm satisfied with the level of service on offer.
Read full review of Tenable.io Web Application Scanning »
Reviewer843121
Founder & CEO at a tech services company
Tenable Nessus is very easy to support and manage and this is why I have not needed to contact support.
Read full review of Tenable Nessus »
Steven Nkwane
Intake Specialist at a tech services company
One area that they could improve is technical support. Oftentimes, it's not as good as it should be. The turnaround...
Read full review of Tenable Vulnerability Management »
Nuki Agustino Wono
Senior Security Consultant at a tech services company
Technical support for Tenable Nessus is very good. Based on my experience, their support deserves a rating of 8 or 9...
Read full review of Tenable Nessus »
Anonymous User
IT Manager at a manufacturing company
The technical support is responsive and they worked on our problem quickly. That said, it depends on how quickly...
Read full review of Tenable.io Web Application Scanning »
KalaiarasuSanthirasekeran
Security Professional at a tech vendor
We have not needed to contact tech support much. We contacted them about the false positives, and they were helpful.
Read full review of Tenable Nessus »
Anonymous User
IT Manager at a financial services firm
I rate the technical support a seven out of ten.
Read full review of Tenable Vulnerability Management »
HARI EDARA
IT Manager at a government
The customer service is good. The support team is very responsive.
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Analyst at a retailer
Technical support is excellent. They are extremely responsive and very helpful. We are quite satisfied with the level...
Read full review of Tenable Security Center »
Ganesh K
IT support at a tech vendor
The technical support is not good.
Read full review of Tenable Vulnerability Management »
Joey Smith
Medical Device Cybersecurity Analyst at a healthcare company
I don't generally talk to tech support. That's handled by my colleague or someone else in the security team. But I...
Read full review of Tenable Security Center »
Anonymous User
Information Security Analyst at a retailer
I rate Tenable support 10 out of 10. They're top-of-the-line. It's the best support I've worked with so far.
Read full review of Tenable Nessus »
Dr Trust Tshepo Mapoka
Senior Cybersecurity Consultant at a tech services company
Tenable's technical support has a very good turnaround time.
Read full review of Tenable Nessus »
Anonymous User
IT Consultant - Microsoft Design and Implementation at a tech services company
We have contacted their customer support and they were fine.
Read full review of Tenable Security Center »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
For local support, I would rate it as an eight, and for global support, I would rate it as a nine out of ten.
Read full review of Tenable OT Security »
DragosCernat
Information Security Architect at a transportation company
Working with Element is straightforward and efficient. For comparison, while working with Bitsight is not difficult,...
Read full review of Tenable Cloud Security »
Andrew Lane
Cloud Security Engineer at a tech vendor
Customer support for Tenable Cloud Security is recommended, with no problems and very responsive.
Read full review of Tenable Cloud Security »
Anonymous User
Security Consultan at a security firm
The support ticketing system needs improvement. Whenever we create tickets, they are directed to a general support...
Read full review of Tenable.io Web Application Scanning »
Manoj Nair
Tech consultant at a tech services company
I have not contacted technical support so far, as there was no issue to escalate.
Read full review of Tenable Security Center »
Hatem Langar
Security Analyst at a tech services company
Tenable's technical support is good.
Read full review of Tenable Security Center »

Review 1 of 30

Technical Support

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