Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 1252 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

0 reviews

Splunk Enterprise Security

167 reviews

Splunk AppDynamics

37 reviews

Splunk Cloud Platform

61 reviews

Top Industries

Construction Company

12%

Outsourcing Company

11%

Financial Services Firm

10%

Comms Service Provider

Outsourcing Company

13%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Anuj Gupta
Devops Specialist at Amdocs
I use Splunk Cloud Platform to monitor servers, databases, and Kubernetes infrastructure. Infrastructure monitoring...
Read full review of Splunk Cloud Platform »
Vikash Kushwaha
Full-Stack Software Engineer at mindpathtech
We agreed to speak about Splunk SOAR this time. I have worked with Splunk SOAR since 2025. I work with Splunk SOAR as...
Read full review of Splunk SOAR »
Yasir Amin
Sr. Solution Architect, Project Manager at The National Commercial Bank
The primary use case for Splunk AppDynamics is to find the root cause diagnostics for issues. I am currently using...
Read full review of Splunk AppDynamics »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I have been working for the past two to three years in the agriculture skilling sector. I work at the intersection of...
Read full review of Splunk Observability Cloud »

Review 1 of 5

Customer Service

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »
Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »

Review 1 of 11

Vikas Pandita
Global Head Of Security Architecture Digital & Technology at Aramex
My L1 team regularly communicates with Splunk Enterprise Platform's technical support, which is very helpful. I would...
Read full review of Splunk Enterprise Platform »
Oluwatoyin Deinde
Head, Production Assurance and Customer Care at a financial services firm
The solution provides good and helpful technical support.
Read full review of Splunk AppDynamics »
Joshua Kleensang
Splunk Admin at UniFirst
I have never used their support. Community is the first place I go.
Read full review of Splunk ITSI (IT Service Intelligence) »
AnshulKumar
MDR Analyst at a consultancy
We raised some questions to Splunk Enterprise Security support team because there were some incidents which required...
Read full review of Splunk Enterprise Security »
Dennis Mohn
Business Development Manager at Axians Germany
I evaluate customer service and technical support from Splunk as perfect. I'm very confident in what the partner SEs...
Read full review of Splunk Enterprise Security »
Ahmed Naguib
Director at Techpace
Technical support for Splunk User Behavior Analytics is good. I would rate their technical support as 8.5 out of 10.
Read full review of Splunk User Behavior Analytics »
AlexisGarcia2
Software Engineer at a comms service provider
The customer support is good. On a scale of one to ten, I would rate the customer support as a ten.
Read full review of Splunk Observability Cloud »
Peder Illum
Consultant at Medcom
We really haven't had any technical issues where we involved Splunk's support.
Read full review of Splunk Observability Cloud »
Abhishek Nayak
Soc L1 Engineer at Softcell Technologies Limited
We have a support team for Splunk SOAR that communicates any technical faults we encounter to the Splunk technical...
Read full review of Splunk SOAR »
John Yuko
Assistant Manager ICT - Projects at I&M Bank Ltd
The technical support has been quite helpful.
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. CyberSecurity Solutions Architect at a security firm
The technical support is excellent.
Read full review of Splunk User Behavior Analytics »
Ganes Sankarlal
Senior Consultant at Tata Consultancy
I used to create a support case in the SignalFx portal itself, and I used to call them on their toll-free number and...
Read full review of Splunk Observability Cloud »
Rudi Wicaksono
Architecture and Security Team Leader at CV Akbar Panjaya
Splunk needs local technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
President at a non-profit
Splunk has many partners that provide customer support that can be used.
Read full review of Splunk Enterprise Security »
Brad Van Orden
Computer Engineer at Fuse engineering
They are good. I have a ticket open now. I told them to go ahead and close it because we thought it was a hardware...
Read full review of Splunk Observability Cloud »
Anonymous User
Lead Analyst at a financial services firm
With their support, if you raise a ticket, the response is very good. But the concern is the consulting days. I think...
Read full review of Splunk AppDynamics »
Anonymous User
Security Architect at a energy/utilities company
Technical support is excellent. They also have Splunk Answers, which is community driven and it great.
Read full review of Splunk Enterprise Security »
Anonymous User
SOAR Developer at a media company
I have not interacted with them recently, but they are pretty good when I do need something from Splunk. I would rate...
Read full review of Splunk Enterprise Security »
Anonymous User
IT Engineer at a tech company
We use technical support quite a bit. We've got a team of engineers and there are at least five or six of them that...
Read full review of Splunk AppDynamics »
Anonymous User
IT Operations Engineer at a individual & family service
I have not used technical support. We can troubleshoot a high percentage of issues – I don’t know the exact...
Read full review of Splunk AppDynamics »
Juan Baez
Software Engineer at UKG
My experience with customer service and technical support has been very present and super responsive. When we submit...
Read full review of Splunk Observability Cloud »
Faith Owoyemi
Senior Security Capabilities Engineer at a media company
Customer support for Splunk Cloud Platform is fast and efficient. I would rate the customer support a 10 on a scale...
Read full review of Splunk Cloud Platform »
Anonymous User
Information Architect at a financial services firm
We have the enterprise level of support. This is one area Splunk could improve upon, since we usually have to follow...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Analyst at a computer software company
I've never contacted technical support. I wouldn't be able to comment on their level of helpfulness.
Read full review of Splunk SOAR »
Venkat Krishnan
Senior Vice President Cyber Security at Mindsprint
As for the issue with support, it takes longer for support to come back to us and then it goes through multiple...
Read full review of Splunk Enterprise Security »
Anonymous User
Technical Architect at a healthcare company
The customer support for Splunk SOAR is very good. I would rate the customer support a 10 on a scale of 1 to 10.
Read full review of Splunk SOAR »
Anonymous User
Enterprise Applications Sr. Software Developer/Project Leader at a real estate/law firm
I look for responsiveness in a vendor. Whether they're willing to work around our schedule, our needs. Just having...
Read full review of Splunk AppDynamics »
Anonymous User
Account Manager at a tech services company
Professional support is great, but too expensive. Otherwise content published over website is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior cloud and platform engineer at a healthcare company
I did interact with Splunk Observability Cloud's customer support, and it is working and is good so far.
Read full review of Splunk Observability Cloud »
Anonymous User
Cyber Security Engineer at a university
I rate Splunk support eight out of 10.
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

No Data Available

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