Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 940 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

1 reviews

Splunk Enterprise Security

163 reviews

Splunk AppDynamics

34 reviews

Splunk Observability Cloud

42 reviews

Top Industries

Financial Services Firm

11%

Retailer

Manufacturing Company

Energy/Utilities Company

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Taiwo Ige
IT Operations Engineer at a wholesaler/distributor
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Manager at a financial services firm
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
DevendraKumar1
Technology lead at a consultancy
I am using Splunk AppDynamics for application support and production support. I have worked for an alert system,...
Read full review of Splunk AppDynamics »
Shiboo Suren
Manager cybersecurity at a manufacturing company
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »
Siva Kuppala
Enterprise Architect at a tech vendor
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »

Review 1 of 11

Kiran Kumar.
Lead Administrator at a tech vendor
We open cases on behalf of our customers with Splunk. If the technical support resolution is not up to par, we...
Read full review of Splunk Enterprise Security »
Scott Eagles
Senior Splunk engineer at a manufacturing company
The solution's technical support is awesome, and I love it.
Read full review of Splunk Enterprise Security »
Hamada Elewa
System Engineer - Security Presales at a comms service provider
My experience with the technical support by Splunk has been quite positive; I would rate them at 80%.
Read full review of Splunk SOAR »
Nagendra Nekkala.
Senior Manager ICT & at a logistics company
The technical support is good.
Read full review of Splunk Enterprise Security »
Robert Cheruiyot
IT Security Consultant at a reseller
I usually rely on the Splunk community for information, such as discussions of incidents and other issues which...
Read full review of Splunk Enterprise Security »
Jack Weekly
Security Eng at a healthcare company
I haven't worked with customer service and technical support directly, however, another engineer on the team has...
Read full review of Splunk Observability Cloud »
Oluwatoyin Deinde
Head, Production Assurance and Customer Care at a financial services firm
I have used technical support and rate it an eight out of ten.
Read full review of Splunk AppDynamics »
Swetha Mahasivbhattu
Performance Test Engineer at a computer software company
I have experience with the solution's technical support. The solution's technical support is fine and responsive. I...
Read full review of Splunk AppDynamics »
Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at a tech vendor
My experience has been good. Both are premium support users; so it's for a separate, additional price to the...
Read full review of Splunk AppDynamics »
Ernesto Gutierrez
Solutions Architect at a comms service provider
I would evaluate customer service and technical support for Splunk Observability Cloud as good. They respond...
Read full review of Splunk Observability Cloud »
Alex Adamovici
Head of Knowledge Capture Cloud at a tech company
Technical support is perfect.
Read full review of Splunk Enterprise Security »
Subhajit Nag
Senior Process Associate at a tech services company
Support for this solution is good but communication could be improved.
Read full review of Splunk AppDynamics »
Anonymous User
Cyber Security Specialist at a financial services firm
I evaluate customer service and technical support as very good.
Read full review of Splunk Enterprise Security »
Olivier Ntumba
Network & Systems Administrator Individual Contributor at a comms service provider
Technical support is fairly good. We are satisfied with their assistance.
Read full review of Splunk Observability Cloud »
Anonymous User
Director, Operations at a hospitality company
The actual technical reps we've had have been fair. I'd rate them a seven on a scale from one to ten.
Read full review of Splunk Cloud Platform »
Anonymous User
Engineer, Infrastructure Applications at a healthcare company
Customer Service: Customer service is excellent both during the purchase and ownership lifecycle. Technical Support:...
Read full review of Splunk Enterprise Security »
Shashank Gahoi
Cyber Security Consultant at a manufacturing company
I've never been in touch with technical support. I don't know how reliable they are, and would not be able to rate them.
Read full review of Splunk Observability Cloud »
Anonymous User
Lead Solutions Architect at a government
I've been working with Splunk for several years now, and I've always found them very responsive and supportive in a...
Read full review of Splunk Enterprise Security »
Oscar Montufar
Operation Manager at a comms service provider
We have had positive experiences using customer service and support.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Production Operations Systems Admininistrator III at a computer software company
Technical support is 10/10. They are very responsive to support requests.
Read full review of Splunk AppDynamics »
MS Alam
System Administrator at a retailer
I have received a very good response from support that I have not seen in more than 10 years of my experience.
Read full review of Splunk Enterprise Security »
SureshKumaresan
Cyber Security Consultant at a tech vendor
I rate Splunk support seven out of 10.
Read full review of Splunk Enterprise Security »
Anonymous User
Advanced Systems Engineer - 3 at a retailer
It's excellent.
Read full review of Splunk On-Call »
Anonymous User
Senior Network Engineer at a tech services company
I have not needed to open a ticket up with technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Software Engineer
Customer Service: 8 out of 10. They have answered everything I have asked.Technical Support: 7 out of 10. Sometimes...
Read full review of Splunk AppDynamics »
DevendraKumar1
Technology lead at a consultancy
When rating the technical support, Splunk primarily serves log-related queries effectively, with limitations. It...
Read full review of Splunk AppDynamics »
Anonymous User
Technical Director at a consultancy
The technical support is quite good.
Read full review of Splunk Enterprise Security »
Anjani Kumar
System Engineer at a tech vendor
We used to support a few times and our experience was good. I would rate the support from Splunk a four out of five.
Read full review of Splunk Enterprise Security »
Ganes Sankarlal
Senior Consultant at a tech vendor
I used to create a support case in the SignalFx portal itself, and I used to call them on their toll-free number and...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Analyst Production Application Support at a leisure / travel company
When I open a ticket, it is resolved quickly. They are very responsive; very fast to get back to us and very thorough...
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

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