Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 918 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

1 reviews

Splunk Enterprise Security

177 reviews

Splunk AppDynamics

36 reviews

Splunk Observability Cloud

40 reviews

Top Industries

Financial Services Firm

11%

Retailer

Manufacturing Company

Energy/Utilities Company

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Mack Scott
Cyber Security Network Security Engineer at Cirrus Logic
My main use cases for Splunk SOAR are automating security response and incident response. We use Splunk SOAR for...
Read full review of Splunk SOAR »
Gyanesh Rahatekar
Back office at Reliance Industries Ltd
I get information related to application transactions on a day-to-day basis and manage their capacity augmentation...
Read full review of Splunk AppDynamics »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »

Review 1 of 11

Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We don't use technical support very much. We've been using it for so long, we generally understand it and do not...
Read full review of Splunk Enterprise Security »
John Romero
Technical Lead at a computer software company
I have not used the support. I did not have any problems.
Read full review of Splunk Observability Cloud »
Vijay Lakshmanan
Associate at PricewaterhouseCoopers
The technical support has been successful in resolving the majority of our cases.
Read full review of Splunk Enterprise Security »
Sneha Golhar
Senior Engineer at Wipro Limited
The support team is supportive and quick to respond. Splunk offers Platinum, Gold, and Silver support. With the...
Read full review of Splunk Enterprise Security »
Anurag-Dixit
Solution Architect at Cisco
The solution's technical support was good. I rate the technical support a nine out of ten.
Read full review of Splunk AppDynamics »
Balamurali Vellalath
Practice Head-CyberSecurity at ALTEN calsoft Labs
In terms of technical support, we don't have any issues, as the professional services which they have extended to us...
Read full review of Splunk Enterprise Security »
Dishank Saxena
Site Reliability Engineering Manager & DevOps Lead Global at a tech vendor
I've contacted support multiple times. Their service is average. They are not very quick.
Read full review of Splunk ITSI (IT Service Intelligence) »
CanselÖzcan
TechOPS Division Manager at Onotio Teknoloji
I have contacted technical support, level three. We also contacted their development team.
Read full review of Splunk AppDynamics »
Kyle Vernham
Threat Analyst at a manufacturing company
My thoughts on the customer service and technical support are that it's good. They've been very attentive to us, and...
Read full review of Splunk Enterprise Security »
Chimdi Profitearne
Cybersecurity and ethical hacking at Nupat Technologies
I have not needed any help from the support team at Splunk before, so I have not required any assistance from them.
Read full review of Splunk Enterprise Security »
Mahesh Deshpande
Senior Technology Architect at Infosys
I had a good experience with tech support. When we raised a ticket with AppDynamics, we usually got a response within...
Read full review of Splunk AppDynamics »
Anonymous User
Chief Architect at a aerospace/defense firm
Generally, technical support has been very, very quick. It's been refreshing that a company responds quickly to...
Read full review of Splunk AppDynamics »
Anonymous User
Associate Support Engineer at a healthcare company
Technical support is really good. The response is very fast. They are helpful. I get answers to my questions. I'm...
Read full review of Splunk AppDynamics »
Anonymous User
Systems Engineer at a tech services company
The customer support is good. We have not had many big problems, the application just works. The solution has never...
Read full review of Splunk AppDynamics »
Anonymous User
Security Architect at a comms service provider
Other teams have told me that the technical support is pretty good.
Read full review of Splunk Enterprise Security »
Anonymous User
Data Analyst
Every time we've used Splunk support, it's been very good. We don't have any in-house Splunk engineers, but...
Read full review of Splunk Enterprise Security »
Mohammed Hassan
Regional Director at iSecureMind
The technical support is amazing.
Read full review of Splunk AppDynamics »
Anonymous User
Director, Operations at a hospitality company
The actual technical reps we've had have been fair. I'd rate them a seven on a scale from one to ten.
Read full review of Splunk Cloud Platform »
Anonymous User
Senior Performance Engineer at a financial services firm
The support could improve.
Read full review of Splunk AppDynamics »
Tomi Juslin
QA Lead at a financial services firm
I have not used technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Assistant Manager System at a financial services firm
Technical support services are lacking, especially after you buy the product. They aren't as helpful or responsive as...
Read full review of Splunk Enterprise Security »
Vp1165
Vice President at Works Applications Co., Ltd.
We have had many AppDynamics engineers come to our office and explain us how to use it and set it up. They have come...
Read full review of Splunk AppDynamics »
Anonymous User
CISO at a financial services firm
I am happy to report that I've never needed to contact technical support. The README tutorials and the existing...
Read full review of Splunk Enterprise Security »
Anonymous User
Application Development Mansger at Garmin
We have opened very, very few tickets; low numbers. We've been satisfied with technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Owner at a computer software company
I've never dealt with technical support. I cannot rate their services or speak to how helpful or responsive they are.
Read full review of Splunk User Behavior Analytics »
Pramodh Yarlagadda
Cloud Architect at CSI GLOBAL LTD
I contacted technical support a few times for verification and validation issues. The issues were not too technical...
Read full review of Splunk On-Call »
Anonymous User
Information Security Specialist at a financial services firm
We are in Iran and are under U.S. sanctions so we can only use online forums for support. We can't use their...
Read full review of Splunk User Behavior Analytics »
Anonymous User
Information Security Engineer at a educational organization
They are good. We have a huge team of Splunk engineers within our company. Some of them are contractors, and some of...
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. Engineer Observability at a financial services firm
Splunk support is pretty good. There's some work to be done. When I provide them with a bunch of data, they don't...
Read full review of Splunk Cloud Platform »
Naveen Hariharan Vijaya
Security Consultant at IBM Thailand
The technical support is very good. The team supported us even during the Christmas holidays. The support engineer...
Read full review of Splunk Enterprise Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.