Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 846 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

1 reviews

Splunk Enterprise Security

151 reviews

Splunk AppDynamics

39 reviews

Splunk Cloud Platform

48 reviews

Top Industries

Financial Services Firm

12%

Healthcare Company

Computer Software Company

Energy/Utilities Company

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Gyanesh Rahatekar
Back office at Reliance Industries Ltd
I get information related to application transactions on a day-to-day basis and manage their capacity augmentation...
Read full review of Splunk AppDynamics »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Abdelmonam LABBOUZ
Splunk Observability Expert
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses...
Read full review of Splunk Observability Cloud »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »
Kishore Gorantla
Splunk/SOAR Engineer
My use case for the solution is basically focused on deploying and configuring data related to Splunk, upgrading the...
Read full review of Splunk SOAR »

Review 1 of 5

Customer Service

Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »
Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »

Review 1 of 11

CanselÖzcan
TechOPS Division Manager at Onotio Teknoloji
The global technical support for this solution is really good. They have two different service types; standard and...
Read full review of Splunk AppDynamics »
Paolo Sala
Application performance and System monitoring at Agos
Getting a response from the solution's technical support team is harder and takes longer. Since the solution has a...
Read full review of Splunk AppDynamics »
Oluwatoyin Deinde
Head, Production Assurance and Customer Care at a financial services firm
I am not very impressed with support. The service could be better.
Read full review of Splunk AppDynamics »
Muhammad Zeeshan Siddiqui
Head of Technology and Services at arwentech
I rate AppDynamics support nine out of 10.
Read full review of Splunk AppDynamics »
Avery Deloach
Cloud Solutions Architect at Core4ce, LLC
I've only had a couple of Splunk support cases, and they've been very, very prompt in responding, especially compared...
Read full review of Splunk Observability Cloud »
GADDAM SANJEEV KUMAR REDDY
Security Engineer at Spire Solutions
As part of our operations focus, we often encounter numerous ticketed issues. Our team is dedicated to addressing...
Read full review of Splunk Enterprise Platform »
Aditi Mishra
Monitoring Specialist at a tech services company
Every organization has different requirements to set up servers. The configuration is tricky and requires a lot of...
Read full review of Splunk AppDynamics »
Alexandru Adamovici.
Head of Cloud at a consultancy
I got great support from them every time. I would rate them a ten out of ten.
Read full review of Splunk Cloud Platform »
Anonymous User
IT Manager at Metal Supermarkets
They have been pretty good with technical support. In fact, one of the technical support persons helped me in terms...
Read full review of Splunk AppDynamics »
Anonymous User
Performance Engineer at a non-profit
Their support has been lacking a little bit. We have several outstanding bugs that have not been fixed yet, and we...
Read full review of Splunk Cloud Platform »
Senthil Kandhasamy
Solution Engineer at Sennovate Inc
I rate Splunk nine out of 10. When we have any questions, we raise a ticket and they respond in two or three hours.
Read full review of Splunk Enterprise Security »
VamsiKrishna4
Senior Analyst at a tech services company
The technical support team are quick, and respond immediately when we have raised issues. We have found them to be...
Read full review of Splunk AppDynamics »
Anonymous User
Infrastructure Engineer at a insurance company
The quality of the answer has been good. We have had to leverage the support only a small number of times. We found...
Read full review of Splunk Cloud Platform »
Anonymous User
Senior Analyst Production Application Support at a leisure / travel company
When I open a ticket, it is resolved quickly. They are very responsive; very fast to get back to us and very thorough...
Read full review of Splunk AppDynamics »
Anonymous User
Head of Cyber Security Operations Centre at a comms service provider
I've never actually opened a ticket with Splunk technical support in the past. I can't speak to how helpful or...
Read full review of Splunk SOAR »
Anonymous User
Business Intelligence Developer at Arizona State University
Support is quick and competent.
Read full review of Splunk Enterprise Security »
Sai Appali
Observability Platform Lead at a financial services firm
The support depends on the licensing we use. There are different licenses available based on the volume and vCPUs. We...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Associate Support Engineer at a healthcare company
Technical support is really good. The response is very fast. They are helpful. I get answers to my questions. I'm...
Read full review of Splunk AppDynamics »
Anonymous User
Information Security Engineer at a educational organization
They are good. We have a huge team of Splunk engineers within our company. Some of them are contractors, and some of...
Read full review of Splunk Enterprise Security »
MarcosPereira
Splunk Consultant at Yssy
The technical support from Splunk SOAR is good. However, you can always resolve the problem with the community....
Read full review of Splunk SOAR »
Anonymous User
Software Engineer at a logistics company
Their technical support has been very good. I have not had to use it a whole lot because we have pretty good and...
Read full review of Splunk Observability Cloud »
Yu Kuan
Information Technology Consultant at Paul G. Allen Building
The technical support team responds quickly every time we contact them.
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. Manager at Arbonne international
We haven't used any technical support yet; we use a partner who helps us to deploy and stabilize the system. We...
Read full review of Splunk AppDynamics »
Anonymous User
Senior Cloud Operations Analyst at a tech vendor
The support team is very competent.
Read full review of Splunk Enterprise Security »
Anonymous User
Service Delivery Manager at a tech services company
We don't have AppDynamics local support in my area. We only have a partner in my region, which is not really...
Read full review of Splunk AppDynamics »
Anonymous User
SIEM Consultant at a educational organization
The technical support is very good. They also offer a lot of basic resources.
Read full review of Splunk Enterprise Security »
NagadevanMuthusamy
Performance Engineer at a pharma/biotech company
Initially, we had some hiccups getting technical support. After some time, we got a contact, an account manager, to...
Read full review of Splunk AppDynamics »
Anonymous User
Site Reliability/Dev Ops Strategist Digital Transformation at a financial services firm
Technical support is excellent (5/5). They are very responsive and technically intelligent.
Read full review of Splunk AppDynamics »
Anonymous User
Electronics Engineer at a government
It's been pretty good. I've never had to deal with it personally.
Read full review of Splunk Enterprise Security »
Kent Yan
Information Security Analyst at a leisure / travel company
I never really had to use professional services. For the most part, everybody is knowledgeable and patient, and there...
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

No Data Available

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