Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 1056 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

1 reviews

Splunk Enterprise Security

140 reviews

Splunk AppDynamics

39 reviews

Splunk Cloud Platform

50 reviews

Top Industries

Construction Company

13%

Financial Services Firm

11%

Retailer

Manufacturing Company

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Shamim Alsharif
Performance Test Engineer at TANIM CONSULTING, LLC
We use real-time application monitoring for financial applications, basically API testing. Our software runs on Red...
Read full review of Splunk AppDynamics »
Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Splunk Cloud Platform is my main use case, which we sell to our channel partners within the channel community that...
Read full review of Splunk Cloud Platform »
Shiboo Suren
Manager cybersecurity at Hexion Inc.
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »

Review 1 of 5

Customer Service

Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »
Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »
Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »

Review 1 of 11

Venda E
Cloud Option Engineer at a tech vendor
My experience with Splunk On-Call customer support has been largely positive. The support team is reachable via live...
Read full review of Splunk On-Call »
Mujahid Ali
Soc Analyst at Softcell Technologies
I would rate the customer service and technical support teams an eight out of ten.
Read full review of Splunk Cloud Platform »
Laurentiu Popescu
Chief Product Officer at ClusterPower
We provide the Splunk Enterprise Security Threat Intelligence framework as a level three service for hunting and...
Read full review of Splunk Enterprise Security »
Sunny-Kumar
Cyber Security Analyst at airtel
I evaluate customer service and technical support from Splunk as requiring the raising of a ticket or calling a...
Read full review of Splunk Enterprise Security »
Maaz Khalid
Manager SOC at Rewterz
There have been instances where the response time from Splunk's support team has been slower in comparison to others....
Read full review of Splunk Enterprise Security »
Anurag-Dixit
Priority Relationship Manager at Standard Chartered Bank
The solution's technical support was good. I rate the technical support a nine out of ten.
Read full review of Splunk AppDynamics »
Mahesh Deshpande
Senior Technology Architect at Infosys
I had a good experience with tech support. When we raised a ticket with AppDynamics, we usually got a response within...
Read full review of Splunk AppDynamics »
Robert Cheruiyot
IT Security Consultant at Microlan Kenya Limited
We tend to support our customers. We can troubleshoot for customers. We also use Splunk technical support, and they...
Read full review of Splunk Observability Cloud »
Hamada Elewa
System Engineer - Security Presales at Raya Integration
My experience with the technical support by Splunk has been quite positive; I would rate them at 80%.
Read full review of Splunk SOAR »
Aman Dhanesha
AI Developer at IMS People
The technical support is pretty good. Whenever we get stuck, we have used it two or three times, and it is pretty good.
Read full review of Splunk Cloud Platform »
Abhishek Nayak
Engineer at Softcell Technologies Limited
Other analysts contact the support team if there is any need to understand the latest updates from the Splunk...
Read full review of Splunk Enterprise Security »
Bavan Balakrishnan
Senior SOC Developer at XVE Security
The technical support team's initial response is too late. I rate the solution's technical support a five or six out...
Read full review of Splunk Enterprise Platform »
Hemant Pradhan
Works at a comms service provider
I rate Splunk support nine out of 10. It is very helpful. Whether you are connected to priority one, two, or three...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Project Manager at a manufacturing company
I rate Splunk Cloud Platform's customer support an 8 out of 10.
Read full review of Splunk Cloud Platform »
Anonymous User
Service Management Lead at a consultancy
I have never used the product's customer support. My peer has contacted the product's technical support team, and it...
Read full review of Splunk Enterprise Security »
Anonymous User
CTO at a financial services firm
Technical support has been pretty good. In our case, we use a few programming languages which are still not supported...
Read full review of Splunk AppDynamics »
RahulMhatre3
Telemetry And Observability Architect at a pharma/biotech company
Support is good.
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Network Engineer at a tech services company
I have not needed to open a ticket up with technical support.
Read full review of Splunk Enterprise Security »
Tayo Olubamibo
TRADE MANAGEMENT PRODUCTION SERVICES LEAD at UBS
The technical support for Splunk AppDynamics deserves a solid eight out of ten.
Read full review of Splunk AppDynamics »
Anonymous User
IT Security Operations Manager at a retailer
The solution's technical support is not perfect. My company has dealt with situations where we had to wait for a...
Read full review of Splunk Incident Intelligence [EOL] »
Anonymous User
Engineer in Training at a energy/utilities company
For technical support, I look at the online community, which has been a great help. I haven't used Splunk support...
Read full review of Splunk Enterprise Security »
Naveen Hariharan Vijaya
Security Consultant at IBM Thailand
The technical support is very good. The team supported us even during the Christmas holidays. The support engineer...
Read full review of Splunk Enterprise Platform »
Tim Whitlock
Senior analyst in investigations at GlaxoSmithKline
I have no experience with the solution's technical support team.
Read full review of Splunk Cloud Platform »
Anonymous User
Freelancer at a consultancy
I rate Splunk support seven out of 10. We had issues with support that took a long time to resolve.
Read full review of Splunk ITSI (IT Service Intelligence) »
Azita Zoughi
System Engineer at Tara
When you work on Splunk, it's very easy. However, when you need to reach out to support, it could be better. It would...
Read full review of Splunk Enterprise Security »
Anonymous User
Regional Director (CEER) at a tech services company
We have a really close relationship and technical support is really one of the best on the market. We've worked in...
Read full review of Splunk AppDynamics »
Anonymous User
Software Engineer at a tech company
We have not really used technical support. I'm not on the side of configuring APM. I'm a user of APM. I just look at...
Read full review of Splunk AppDynamics »
Motoyuki Mochida
CEO at Aby3 secure system
I usually use the community site. I find that helpful.
Read full review of Splunk Observability Cloud »
Anonymous User
Director, Enterprise Insider Threat at a legal firm
I would evaluate customer service and technical support for Splunk Enterprise Security as far better than anything...
Read full review of Splunk Enterprise Security »
Sai Appali
Observability Platform Lead at a financial services firm
The support depends on the licensing we use. There are different licenses available based on the volume and vCPUs. We...
Read full review of Splunk ITSI (IT Service Intelligence) »

Review 1 of 30

Technical Support

No Data Available

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