Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 985 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

1 reviews

Splunk Enterprise Security

162 reviews

Splunk AppDynamics

37 reviews

Splunk Observability Cloud

48 reviews

Top Industries

Financial Services Firm

11%

Retailer

Manufacturing Company

Energy/Utilities Company

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Shamim Alsharif
Performance Test Engineer at TANIM CONSULTING, LLC
We use real-time application monitoring for financial applications, basically API testing. Our software runs on Red...
Read full review of Splunk AppDynamics »
Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Shiboo Suren
Manager cybersecurity at Hexion Inc.
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »
DhirendraSingh2
Senior Consultant at a consultancy
I work in the telecommunication domain where we manage routers, WLAN services, and various other services from which...
Read full review of Splunk ITSI (IT Service Intelligence) »

Review 1 of 5

Customer Service

Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
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Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
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Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »

Review 1 of 11

Manoj Subramanya
Senior Product Manager at Recorded Future
I would give Splunk customer service an okay rating since they handle standard queries with clear responses; however,...
Read full review of Splunk Enterprise Security »
Vijay Lakshmanan
Associate at PricewaterhouseCoopers
The technical support has been successful in resolving the majority of our cases.
Read full review of Splunk Enterprise Security »
Ayush Rohilla
Works at a tech company
I did not have any need to contact support because I did not face any issues.
Read full review of Splunk Observability Cloud »
Chimdi Profitearne
Cybersecurity and Ethical Hacking at NUPAT TECHNOLOGIES
I have not needed any help from the support team at Splunk before, so I have not required any assistance from them.
Read full review of Splunk Enterprise Security »
Avery Deloach
Cloud Solutions Architect at Core4ce, LLC
I've only had a couple of Splunk support cases, and they've been very, very prompt in responding, especially compared...
Read full review of Splunk Observability Cloud »
EmilSiric
Regional Director (CEER) at Perform IT Ltd
AppDynamics Mobile Real-User Monitoring's support tickets are tricky. We are a major partner, and we get instant...
Read full review of Splunk AppDynamics »
Mohammed Hassan
Regional Director at iSecureMind
I would rate them an eight out of ten.
Read full review of Splunk AppDynamics »
Nuno Rosa
Principal Consultant at a tech vendor
I would rate Splunk's vendor support as an eight. While some staff are not as helpful, there are many who are good...
Read full review of Splunk AppDynamics »
Kachi Nnamdi
Project Manager at Converge G. C. T.
The support from the vendor is good. I rate the support of AppDynamics a nine out of ten.
Read full review of Splunk AppDynamics »
Mohammed Hassan
Regional Director at iSecureMind
Splunk's technical support is at the same level for all products, although we have not opened many tickets.
Read full review of Splunk Enterprise Platform »
Himanshu Tejwani
Platform Architect at Appcino Technologies
We have not opted for paid support but have utilized community support, which is good but could benefit from more...
Read full review of Splunk Enterprise Platform »
Anonymous User
Lead Splunk Architect at a financial services firm
In my opinion Splunk has three levels of support. First level is their forum (Splunk Answers). The Forum is very rich...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Performance Engineer at a financial services firm
Their support is really good.
Read full review of Splunk AppDynamics »
Anonymous User
Performance Test Engineer at a insurance company
We have technical support. We have the technical services. We work with one of their engineers on a monthly basis....
Read full review of Splunk AppDynamics »
Anat Garty
Chief Cybersecurity Architect at cytek-security
Their support is awesome. I would rate them a ten out of ten. It is not just the technical support. Their...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior System Administrator at a tech company
Technical support and customer service have been amazing. I have been able to get support both through the portal,...
Read full review of Splunk AppDynamics »
Anonymous User
Data Center Architect at a outsourcing company
We've had a few calls, and they're very responsive.
Read full review of Splunk Enterprise Security »
AnandYadav
Sr Technical Architect at a tech services company
I am satisfied with their support.
Read full review of Splunk AppDynamics »
Anonymous User
Associate Technical Analyst at a tech services company
Technical support is 5/10.
Read full review of Splunk AppDynamics »
Anonymous User
Information Architect at a financial services firm
We have the enterprise level of support. This is one area Splunk could improve upon, since we usually have to follow...
Read full review of Splunk Enterprise Security »
Jaydatt Dhakane
Consultant at QualityKiosk Technologies Pvt. Ltd.
AppDynamics Database Monitoring has good technical support.
Read full review of Splunk AppDynamics »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
The technical support is very good.
Read full review of Splunk Enterprise Security »
Alexandre D
Defense protection study manager at Ministère de la Défense
We have not been in direct contact with Splunk except for a workshop where I met a few of them. My impression was...
Read full review of Splunk Enterprise Security »
Anonymous User
Systems Engineer III at a financial services firm
Technical support is better than in most of my experiences with most companies. They don't solve tickets as fast as...
Read full review of Splunk AppDynamics »
Anonymous User
Project architect at a computer software company
Technical support is great.
Read full review of Splunk AppDynamics »
Anonymous User
Product Manager, CyberSecurity at a tech services company
The technical support here in South Africa hasn't been great, but I understand why as we make up less than 3% of...
Read full review of Splunk Enterprise Security »
Anonymous User
Cybersecurity Specialist at a manufacturing company
The solution's technical support offered to users could be much more. At times, I get answers related to Splunk from...
Read full review of Splunk Enterprise Security »
Rodrigo Bueno Rodrigues
AIOPS Architect at a comms service provider
I rate Splunk support seven out of 10. Like any support, how fast they respond depends on the priority. Overall,...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Sr Manager at a financial services firm
The support that we get from Splunk is not always great. Whenever we have issues, we have to chase them to get the...
Read full review of Splunk Cloud Platform »
Anonymous User
Cybersecurity Manager at a tech services company
I would rate their support a seven out of ten. Its implementation was a big challenge, and sometimes, the ticket went...
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

No Data Available

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