Compare NAVEX vs Splunk

NAVEX

Based on 11 reviews.

Splunk

Based on 925 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

NAVEX One

1 reviews

Splunk Enterprise Security

171 reviews

Splunk AppDynamics

33 reviews

Splunk Observability Cloud

41 reviews

Top Industries

Retailer

10%

Financial Services Firm

10%

Manufacturing Company

Energy/Utilities Company

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
We use the solution to conduct risk assessments on our environment.
Read full review of NAVEX One »
Anonymous User
Quality Improvement Director at a healthcare company

Read full review of NAVEX Global »

Review 1 of 2

Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Mack Scott
Cyber Security Network Security Engineer at Cirrus Logic
My main use cases for Splunk SOAR are automating security response and incident response. We use Splunk SOAR for...
Read full review of Splunk SOAR »
Ahmed Naguib
Director at Techpace
I recommend Splunk ITSI (IT Service Intelligence) for large enterprises and the government sector.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

Eric Vollman
Information Security Business Enablement Mgr. at a insurance company
The solution's support is good.
Read full review of NAVEX One »
Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
Read full review of NAVEX Global »
Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
Read full review of NAVEX Global »
Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
Read full review of NAVEX Global »
Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
Read full review of NAVEX Global »
Anonymous User
Quality Improvement Director at a healthcare company
10/10
Read full review of NAVEX Global »
Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
Read full review of NAVEX Global »
Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
Read full review of NAVEX Global »
Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
Read full review of NAVEX Global »
MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
Read full review of NAVEX Global »
Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
Read full review of NAVEX Global »

Review 1 of 11

Bagi Vijender Reddy
Splunk Admin at a consultancy
The solution's support uses a ticketing system to address dashboards, alerts, reports, etc. If server issues or...
Read full review of Splunk Enterprise Platform »
MD MASRURUL HODA
Security Manager at a financial services firm
The technical support for the Splunk SIEM solution was average. Splunk is still working on improving its customer...
Read full review of Splunk SOAR »
Riaz Ahmmed
Team Lead at ATSS
The technical support response time is delayed and they can take two to three days to respond sometimes.
Read full review of Splunk Enterprise Security »
Andrew Mahoski
Data Engineer at Memorial Sloan-Kettering Cancer Center
Their support is good. During the time of COVID, it took a while to get somebody to get back to us, but that was...
Read full review of Splunk ITSI (IT Service Intelligence) »
Surya Ambavarapu
MSP ENGINEER at bitsIO Inc.
The technical support team is always supportive but their response time and knowledge can be improved.
Read full review of Splunk Enterprise Security »
Marcelo-Carvalho
Consultant at Free Consultant
I rate Splunk support 10 out of 10. We had good documentation, and the support team at Splunk has a lot of experience...
Read full review of Splunk Observability Cloud »
Sheenam Singla
SAP Roles and Authorization Consultant at a tech vendor
I would evaluate customer service and technical support as good.
Read full review of Splunk Enterprise Security »
Sameep Agarwal.
Group manager at HCM Technologies
I rate Splunk support 10 out of 10. Splunk has lots of training materials online where our engineers can learn at...
Read full review of Splunk Enterprise Security »
Robert Cheruiyot
IT Security Consultant at Microlan Kenya Limited
We tend to support our customers. We can troubleshoot for customers. We also use Splunk technical support, and they...
Read full review of Splunk Observability Cloud »
Nagendra Nekkala.
Senior Manager ICT & at Bangalore International Airport Limited
The technical support is good.
Read full review of Splunk Enterprise Security »
Sathis-Kumar
Senior Manager at Bank of America
Technical support is good.
Read full review of Splunk AppDynamics »
Muhammad Firdaus
Splunk Presales & Splunk Technical Engineer at Westcon-Comstor
I don't have any insights into technical support. It's the same level of support as Phanton, as far as I know.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Systems Administrator at a insurance company
I would evaluate the customer service and technical support for Splunk Observability Cloud as fantastic. On a scale...
Read full review of Splunk Observability Cloud »
Camilo Orellana
Head of cybersecurity at NOVARED SA
Technical support is very good and answers my questions.
Read full review of Splunk User Behavior Analytics »
Anonymous User
Senior Cybersecurity Engineer at a energy/utilities company
It is very good. I would rate them a nine out of ten. They are usually pretty helpful and knowledgeable.
Read full review of Splunk Observability Cloud »
Anonymous User
Software Designer at a financial services firm
We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases...
Read full review of Splunk ITSI (IT Service Intelligence) »
Jesse Gan
IT Director at Administrative Office U.S. Courts
In our company, we have a Splunk consultant who is very good at providing a solution. So far, I have not had any...
Read full review of Splunk Enterprise Security »
Anonymous User
IT Security Operations Manager at a retailer
I have not raised any ticket myself, but I have heard some not very good stories about technical support from Splunk...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Analyst Production Application Support at a leisure / travel company
When I open a ticket, it is resolved quickly. They are very responsive; very fast to get back to us and very thorough...
Read full review of Splunk AppDynamics »
Anonymous User
Systems Analyst at a energy/utilities company
I did open up one incident and it was resolved. I didn't really like the answer that came back, but it worked.
Read full review of Splunk AppDynamics »
Anonymous User
Service Management Lead at a consultancy
I have never used the product's customer support. My peer has contacted the product's technical support team, and it...
Read full review of Splunk Enterprise Security »
lebohang-motloung
Technical Team Lead at a financial services firm
The technical support is great. After you have spent a certain amount with AppDynamics they provide you with...
Read full review of Splunk AppDynamics »
Anonymous User
Splunk System Engineer at a non-tech company
I would rate technical support from Splunk Enterprise Security as a six out of ten. It's average, considering it's a...
Read full review of Splunk Enterprise Security »
Anonymous User
Cybersecurity Specialist at a manufacturing company
The solution's technical support offered to users could be much more. At times, I get answers related to Splunk from...
Read full review of Splunk Enterprise Security »
Anonymous User
IT Security Specialist at a financial services firm
I work more with Splunk UBA. My experience with my rep has been good. I would rate support an eight out of ten only...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Systems Engineer at a manufacturing company
Customer Service: 8 out of 10 - I felt that the AppDynamics team was very engaged and more than willing to help but...
Read full review of Splunk AppDynamics »
Ashish Jaiswal
Senior Software Engineer at a financial services firm
We use the support portal whenever we face an issue or any kind of problem, then we create a ticket and they assist us.
Read full review of Splunk AppDynamics »
Tomi Juslin
QA Lead at a financial services firm
I have not used technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
Technical support has not been an area of the solution I've dealt with.
Read full review of Splunk Observability Cloud »
HimanshuTejwani
System Administrator and DevOps Engineer at a tech services company
If I have any issues, I'll go to the community. I can generally get a response within a day. Although most of the...
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

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