Compare Mimecast vs Veeam Software

Mimecast

Based on 141 reviews.

Veeam Software

Based on 612 reviews.

Overview

Mimecast is a software as a service company specialising in unified email management and Email filtering. Mimecast was founded in 2003 by Peter Bauer and Neil Murray. It is headquartered in London and maintains offices in Cape Town, Johannesburg, Melbourne, Austin, Dallas, Chicago, San Francisco and Boston. In January, 2010, the company raised $21 million in Series B financing from Index Ventures and Dawn Capital.

Information Not Available

Sample Customers

Popular Solutions

Mimecast Insider Risk Management and Data Protection

20 reviews

Mimecast Advanced Email Security

11 reviews

Veeam Data Platform

13 reviews

Veeam Data Cloud for Microsoft 365

13 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

11%

Construction Company

Computer Software Company

Outsourcing Company

12%

Construction Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

External Ganesh
Security Engineer at Comcast
My main use case for Mimecast Insider Risk Management and Data Protection is using it as a main tool for insider risk...
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Avinash Mishra
Manager - EUC at Finthrive
My main use case for Mimecast Advanced Email Security involves addressing the large influx of spam emails that users...
Read full review of Mimecast Advanced Email Security »

Review 1 of 2

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

Ravishankar KumarPatel
Solution Architect Cybersecurity at Microland Limited
The customer service is good. Normally as a service provider, we do have our in-house support and we manage most of...
Read full review of Mimecast Advanced Email Security »
Uimsingh Uimsingh
Exchange Domain Support at a manufacturing company
Mimecast Insider Risk Management and Data Protection's customer support was good overall, but sometimes we did not...
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Livhuwani Ratshinanga
IT Administrator at a media company
I think the customer support is good, and they respond on time.
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Rahul Dubey
Security Managed Services Specialist at Accenture
Customer support has been impressive. I raise a ticket or task number for any query or issue I have, and I have been...
Read full review of Mimecast Insider Risk Management and Data Protection »
Avinash Mishra
Manager - EUC at Finthrive
The customer support for Mimecast Advanced Email Security is excellent. Our requests are addressed promptly, and we...
Read full review of Mimecast Advanced Email Security »
Bukhosi Ndlovu
Cyber Security Engineer at a computer software company
Customer support for Mimecast Insider Risk Management and Data Protection is top-tier. I have never had any problems...
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Mohamed-Kamal
Tech manager at MKTech
Technical support is good. We are happy with the level of support on offer.
Read full review of Mimecast Advanced Email Security »
Toby Elliott
Head of IT & Innovation at Shoreham Port Authority
I rate the technical support one out of ten. The product is good. Mimecast's support is not the most flexible.
Read full review of Mimecast Advanced Email Security »
Anonymous User
Research IT Support Specialist at a tech vendor
They are amazing.
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Test Logix
Email Security Engineer at Logic Infosecurity
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for...
Read full review of Mimecast Advanced Email Security »
Anonymous User
Managed Service Engineer
Customer Service: Best support portal I have ever used. Technical Support: Great so far.
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Anonymous User
Assisstant Systems Engineer at a university
Customer Service: Customer service is fantastic as they are very quick to respond and will help you out with any and...
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MeetPatel
Network Security Engineer at a tech services company
Customer support for Mimecast Insider Risk Management and Data Protection is excellent. I rarely face issues, usually...
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Anonymous User
Sr. Desktop Engineer at a tech vendor
Customer Service: Excellent! I've had great experiences with all the staff. From product trainers, the sales team and...
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Anonymous User
Manager, Internal Systems Support
Customer Service: Excellent, no problems. Technical Support: Excellent
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Anonymous User
CEO at a tech services company
Their technical support is pretty good.
Read full review of Mimecast Advanced Email Security »
Anonymous User
System Engineer II at a media company
The customer support is very good with no issues. We instantly get customer support from Mimecast Advanced Email...
Read full review of Mimecast Advanced Email Security »
SSH
Incident Response Officer at a educational organization
We have frequent contact with customer support. They have an instructor module that provides videos and an...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
Network Administrator
Customer Service: It's great! We haven't needed it much because it is such a great product. Technical Support: Their...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
Systems Admin. at a energy/utilities company
Customer Service: Customer service is awesome, They are on top of all questions and are US based. Technical Support:...
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Anonymous User
Venture Center Senior Associate
Customer Service: Great, I had one support instance that I needed help with, and they got back right away. Technical...
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Anonymous User
Owner
The technical support is pretty good. We've had to deal with them just a couple of times. They help us with...
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Anonymous User
Sim Tech Lead at a healthcare company
Customer Service: We have had positive and infrequent interactions with customer service, which is always a good...
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Anonymous User
TSS
Customer Service: I haven't had to deal much with their customer service, but they have always been prompt,...
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Anonymous User
Infrastructure Engineer at a tech vendor
Customer Service: Customer service is always very easy to get a hold of and are very knowledgeable. Technical...
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Anonymous User
IT Specialist
Customer Service: Great Technical Support: Very informative
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
Network Security Administrator at a real estate/law firm
Customer Service: Fantastic! Calling Code42 for support is one of the easiest calls we ever have to make. It's way...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
Manager, IT at a marketing services firm
Customer Service: Customer service has been great with getting our license codes and getting up and running. Other...
Read full review of Mimecast Insider Risk Management and Data Protection »
Andrew Salinger
Manager, IT at a engineering company
Customer Service: Customer service is great; the best I have had with any company. No joke. To date, it has been...
Read full review of Mimecast Insider Risk Management and Data Protection »
Anonymous User
IMC Companies at a transportation company
The challenge with the Mimecast support is that unless you do a phone call, you're going to have to wait for someone...
Read full review of Mimecast Advanced Email Security »

Review 1 of 30

Mohamed El-Sherbini
IT Manager at Mada Insurance
Support is best.
Read full review of Veeam Data Platform »
MehmetAksoy
System Administrator at Gates Corporation
I do not need to contact customer support, as the solution works well and meets our needs.
Read full review of Veeam Data Cloud for Microsoft 365 »
TarunKumar8
Senior Dotnet Developer at Infosys
The customer support for Veeam Backup for AWS is one of the best support teams I have encountered. They are very...
Read full review of Veeam Backup for AWS »
Hin Tang
Cloud Solutions Architect at a tech services company
On a scale of one to five, my rating for the technical support team of Veeam Cloud Connect is five.
Read full review of Veeam Cloud Connect [EOL] »
David Villota
EMEA Hosting Engineer at Yanfeng Automotive
I haven't had any issues. We've never reached out to support.
Read full review of Veeam Agent for Linux [EOL] »
João Carvalho
TIO at Fundação de Serralves
We contacted technical support one time only. They were able to solve the issue. They were good.
Read full review of Veeam Data Platform »
Gerald Ashokan
Global Account Executive at Tata Consultancy
I have not had any issues with the need to contact support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
The support for Veeam Agent for Linux is very good, they respond to queries promptly.
Read full review of Veeam Agent for Linux [EOL] »
Enayat Galsulkar
Senior Information Security Consultant at Future Telecom
The technical support is very slow — their response time is very slow. If I raise a ticket, they should quickly...
Read full review of Veeam Data Platform »
Anonymous User
Domain architect at a financial services firm
In South Africa, the technical support is average. They should respond more quickly and be more customer friendly....
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
The support provided by Veeam Backup & Replication is truly exceptional and highly responsive. Whenever I encounter...
Read full review of Veeam Data Platform »
Anonymous User
Network specialist at a government
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Veeam Data Platform »
Kike Maldonado
Project Manager at Aktios
I have not had any issues that necessitated calling technical support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Maksim Vedernikov
Quality engineer of the 1st category at Modern Expo
I am absolutely satisfied with technical support. We benefit from it completely. Its multi-lingual character is...
Read full review of Veeam Data Platform »
PrasadPerumpillil
Manager implementation at XENOTTABYTE
Veeam’s support is good and fast.
Read full review of Veeam Data Platform »
ArturoPerez
CEO at East Harlem Council for Human Services, Inc.
Technical support is good.
Read full review of Veeam Data Platform »
Anonymous User
Sr. security/system engineer at a media company
Customer Service: It is very good. Technical Support: Technical support is also very good.
Read full review of Veeam Data Platform »
Anonymous User
Inside Solutions Architect at a tech services company
I've found the technical support to be excellent. The folks that I work with that support our partners are great.
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
Technical support in Veeam is good. It usually doesn't fail you. If you face any issues, the response times are good...
Read full review of Veeam Data Cloud for Microsoft 365 »
Steve Lowrey
Owner / IT operator at Fairview Schools
I've had to reach out to technical support in the past. They've been great. I'd rate them ten out o ten. The couple...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Delivery manager at a computer software company
There is no technical support needed.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Network Engineer at a financial services firm
Customer Service: Never had to use them – that’s a good sign. Technical Support: Never had to use them – that’s a...
Read full review of Veeam Data Platform »
Anwar Haq
Sr. Solution Architect at Multilynx
The technical support is good and responsive.
Read full review of Veeam Data Platform »
GildasDa Matha Sant'Anna
System Engineer at COMTEL TECHNOLOGIES
We have not needed any technical support, but If you are implementing the solution the assistance is available if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Leonard Charran
Network Administrator at Ulbrich Of California, Inc.
The support from Veeam Backup Replication has been very good, it was excellent.
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a tech services company
I have been in contact with technical support and they are very good.
Read full review of Veeam Data Platform »
Mohammad Hesni
Senior Consultant at IOEC
We don't have support in my country because of sanctions.
Read full review of Veeam Data Platform »
Anonymous User
Server Administrator III at a university
I would rate the tech support an eight out of ten. It needs improvement.
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Engineer at a tech services company
Customer Service: Good to Excellent. Technical Support: Good.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a tech services company
Technical support is perfect, they are very helpful.
Read full review of Veeam Cloud Connect [EOL] »

Review 1 of 30

Technical Support

No Data Available

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