Compare MetaCompliance vs PagerDuty

MetaCompliance

PagerDuty

Based on 60 reviews.

Sample Customers

MetaCompliance MetaIncident

Bridgestone, ITN, Schroders, Volkswagen, First

PagerDuty Operations Cloud

40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast

Popular Solutions

PagerDuty Operations Cloud

25 reviews

Top Industries

Construction Company

20%

Comms Service Provider

14%

Healthcare Company

Financial Services Firm

14%

Performing Arts

12%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Nambi Srinivasan
Senior SRE at IBM
I have been working in my current field for over seven years as a DevOps and site reliability engineer, and my...
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Review 1 of 1

Customer Service

No Data Available

Kkonovalov Kanavalev
Senior Cloud Operations Engineer at IMO Health
The customer support is great; we have never had an issue when reaching out to someone in customer service when we...
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Don Meyers
Data and integrations director at KnowBe4
I rate PagerDuty support 10 out of 10.
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Pramodh M
DevSecOps Consultant at a tech services company
So far, we have not reached out to their support team. We were able to support the customers with the solution that...
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Mukesh Ts
Software Developer at Webspruce
The customer support is adequate; usually, they respond and help us fix issues during integration. It was helpful.
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Michael Blonsky
Devops manager at a pharma/biotech company
I have not had the need to contact the vendors.
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Jajati Behera
Senior Consultant at PwC
Customer service from PagerDuty is great. Sometimes we need help with setups, which are usually minor, but whenever...
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Swapnil Karkala
Senior Frontend Developer at HCLSoftware
Customer support is very responsive and proactive, available twenty-four hours a day, seven days a week.
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JeremyEmmett
Sr Director - Global Support APJ at HashiCorp
The customer service was amazingly good. They helped us build our event routing.
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Sachin Mohanty
Cloud Operations Engineer at PowerSchool
Regarding customer service and technical support teams of PagerDuty Operations Cloud, we never reached out to the...
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Syed Mohammad Arshad
Vice President - Operations and Client Services at a financial services firm
I rate PagerDuty support 10 out of 10. The support is knowledgeable and responsive. They set up video calls to walk...
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Brandon Johnson
Director of engineering at a wellness & fitness company
The product is so self-intuitive that you very rarely need to reach out to their technical support, but when you do,...
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Ayodeji Bayo-Makinde
Technical Support Engineer at Tek Experts
Our technical support is not directly from PagerDuty. Instead, it involves us rotating within the teams within the...
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Akhil Viswam
Senior Consultant at a consultancy
We have internal enterprise support within the application, which is very interactive. They escalate issues to the...
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SusangRamesh
Product Marketing Manager at OJCommerce, LLC
Customer support is very great. We would rate it 10 on 10 because they are very knowledgeable people and we enjoy...
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Divyajyoti Ghosh
CSO C Apac at Autodesk, Inc.
I cannot recall ever having to contact support.
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Chandrakanth Sangale
Network Operations Center Engineer at HTC Global Inc
I have created tickets with PagerDuty Operations Cloud support. In those scenarios, I received good responses from...
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Anonymous User
Technical Operations Manager
I don’t really interact with support at all as we have not had any issues with the product. This is a good thing in...
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Anonymous User
Sr. Specialist at a tech vendor
We have not directly used PagerDuty Operations Cloud support, but we are satisfied with the support we receive. I...
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DeepakReddy
Senior Dev Ops Engineer at Scaler Academy
I would rate customer support a seven out of 10.
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Anonymous User
Agile PLM Practice Lead at a tech services company
I've opened one support ticket. They were very responsive; answered within a few hours.
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Anonymous User
Director of Dev Ops at a tech company
I don't think we've actually had to submit any tickets. It's a pretty easy solution to work with, and haven't had any...
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Anonymous User
Sr Communications Analyst at a financial services firm
We've never had a problem with the technical support. We have one person in our office who mainly does a lot of the...
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Gilad Karmy
Tier 4 Support Team Leader at a comms service provider
I myself have not had to work with support very much, but I understand from my team that they are good and have...
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Anonymous User
L1 SecOps Analyst at a tech vendor
Customer support is good.
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Nambi Srinivasan
Senior SRE at IBM
My interaction with PagerDuty Operations Cloud's customer support mainly focused on customizing our workflows. They...
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Michael Maack
Owner at IT Verke limited
We haven't used the technical support yet.
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Anonymous User
Technical Client Support at a financial services firm
8/10
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Anonymous User
Principal Architect at a energy/utilities company
I've never dealt with technical support. I have no experience with them.
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Anonymous User
VP of Engineering at a comms service provider
We have used their technical support once. It was okay. I don't think we managed to get to the bottom of the issue we...
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Anonymous User
DevOps Engineer at a tech vendor
Customer support for PagerDuty Operations Cloud is very nice, and we receive very good support.
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Review 1 of 30

Technical Support

No Data Available

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