Compare MESCIUS inc. vs TIBCO

MESCIUS inc.

TIBCO

Based on 207 reviews.

Sample Customers

ComponentOne ActiveReports

Orion Healthcare Technology, Barks N Bytes, Castle Software Australia

TIBCO Jaspersoft

Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma

Popular Solutions

TIBCO Spotfire

10 reviews

TIBCO Jaspersoft

5 reviews

TIBCO BusinessWorks

4 reviews

Top Industries

No Data Available

Financial Services Firm

13%

Outsourcing Company

11%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vinod_Parmar
Lead Solutions Architect at UNSW Australia
We have TIBCO BusinessWorks installed, and we also had an old iProcess installation. I am a consultant for TIBCO...
Read full review of TIBCO BusinessWorks »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Operations Analyst at a non-profit
I have been using TIBCO Spotfire for around two years for dashboard creation, reporting, and data analysis tasks. My...
Read full review of TIBCO Spotfire »
Anonymous User
Tibco Consultant at a tech vendor
We are dealing with both TIBCO and Tomcat. Tomcat is the backend server which is used at the back end of TIBCO 5.x....
Read full review of TIBCO Rendezvous »

Review 1 of 5

Customer Service

No Data Available

SunilKumar26
Technical Lead at a tech consulting company
The solution's support is helpful and the response time is good.
Read full review of TIBCO BusinessWorks »
Mustofa Yonus
Cheif Specialist- Licensing Systems at Roads & Transport Authority
I rate the technical support a seven out of ten.
Read full review of TIBCO ActiveMatrix Service Bus »
S S RAMA KRISHNA MURTHY SURI
Senior Manager at valuelabs LLP
Technical support is good and responsive.
Read full review of TIBCO Cloud Integration »
SunilKumar26
Technical Lead at a tech consulting company
We directly raise a ticket to the TIBCO software technical person. I would rate the customer service at nine.
Read full review of TIBCO Enterprise Message Service »
AnkurMathur
Solutions Architect at Majesco
Since we use basic features, we generally do not require support.
Read full review of TIBCO Jaspersoft »
Dedy Rachmanto
Sr. Information MGT Analyst at Pertamina
The support is not very good in Indonesia. They need to improve. The support is from a third party and I find we know...
Read full review of TIBCO Spotfire »
Ray Ochieng
Integration Lead at a comms service provider
We have had one or two issues with technical support. There seemed to be an issue with a ticket that we raised...
Read full review of TIBCO ActiveMatrix Service Bus »
Ramesh Shan
Vice President at Citigroup
Their technical support is very good.
Read full review of TIBCO BusinessWorks »
Anonymous User
Operations Analyst at a non-profit
Based on my experience, customer support for TIBCO Spotfire is generally good and responsive, especially for standard...
Read full review of TIBCO Spotfire »
Anonymous User
manager at a non-profit
The customer support for TIBCO Spotfire is really respectful and patient. On a scale of 1 to 10, I would give the...
Read full review of TIBCO Spotfire »
Anonymous User
Reports Developer / Business & Data Analyst at a engineering company
Technical support is excellent.
Read full review of TIBCO Spotfire »
Kumar-Gaurav
Technical Lead at a tech vendor
I have used technical support several times and they are very good.
Read full review of TIBCO Jaspersoft »
Vijay Bablani
Integration Architect at a consultancy
There is definitely some scope of improvement needed in the vendor/technical support area.
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Business Enabler at a tech services company
I have not had significant contact with customer service. However, in pre-sales cases, I found them responsive.
Read full review of TIBCO Jaspersoft »
Ray Odhiambo
Manager, Business Process Automation & Order Mngt Dvpt at Safaricom Ethiopia plc
Customer support responded to us but could not answer our questions regarding how Spotfire connects to the system....
Read full review of TIBCO Spotfire »
Anonymous User
Vice President, Scientific Analytics at a healthcare company
Technical support was excellent.
Read full review of TIBCO Spotfire »
reviewer982592
Solutions Architect at a transportation company
Getting support from TIBCO on a particular issue takes a lot of turnaround time.
Read full review of TIBCO BusinessWorks »
Anonymous User
Senior Analytics Consultant at a pharma/biotech company
Customer Service: Improved dramatically in recent years with rapid releases of updated versions. Technical Support:...
Read full review of TIBCO Spotfire »
Anonymous User
Systems Architect - Business Intelligence at a marketing services firm
Technical support can be a slow process involving email threads and scheduling screen share meetings, but they...
Read full review of TIBCO Spotfire »
Anonymous User
Integration Architect at a media company
Their customer support was pretty good. They resolved the problem every time, but sometimes there were technical...
Read full review of TIBCO Cloud API Management »
Anonymous User
Senior Application Specialist at a healthcare company
Personally, I have never had to use technical support.
Read full review of TIBCO Spotfire »
Gaurav BR
Data and Integration Specialist at a tech vendor
The customer support response is generally helpful, especially for setup and technical issues, although sometimes...
Read full review of TIBCO Spotfire »
Anonymous User
Digital Asset Manager at a energy/utilities company
Overall it's quite good. As a partner, there's a big difference because my request for assistance is usually...
Read full review of TIBCO Spotfire »
Anonymous User
Project Controls Consultant
I haven't had enough experience dealing with technical support to answer this question.
Read full review of TIBCO Spotfire »
Anonymous User
Consultant at a consultancy
Technical support is average; however, the user conferences that are held regionally and nationally provide a lot of...
Read full review of TIBCO Spotfire »
Anonymous User
Consultant/Project Manager at a energy/utilities company
Customer Service: I rate customer service 8/10. Technical Support: I rate technical support 9/10.
Read full review of TIBCO Spotfire »
Anonymous User
Assistant Manager at Allianz Malaysia
We rely on our vendor for technical support and have not been in contact with TIBCO.
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Manager at a insurance company
Their support is excellent, but currently, their resolution timelines are quite high for stability-related issues...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Senior Software Engineer at a tech company
On a scale of 1-5, I would rate it a 2 because the technical team never had any proper documentation or guidance for...
Read full review of TIBCO Jaspersoft »
Javed Mir
Jaspersoft SME at NA
I have contacted support a number of times for various reasons. For example, I contacted them with issues moving from...
Read full review of TIBCO Jaspersoft »

Review 1 of 30

Technical Support

No Data Available

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