Compare McAfee vs Portnox Security

McAfee

Based on 142 reviews.

Portnox Security

Based on 27 reviews.

Latest Research

Buyer's Guide

Cisco Identity Services Engine (ISE) vs. Portnox

March 2026

Cisco Identity Services Engine (ISE) vs. Portnox

Updated: March 2026

Sample Customers

Portnox

Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines,

Popular Solutions

McAfee ePolicy Orchestrator

5 reviews

McAfee Complete Data Protection

5 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Portnox

10 reviews

Top Industries

Financial Services Firm

Manufacturing Company

Marketing Services Firm

Computer Software Company

Manufacturing Company

16%

Financial Services Firm

13%

Healthcare Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

PankajKumar24
IT Manager at Gigabit Technologies Pvt Ltd
The use cases for McAfee ePolicy Orchestrator involve deploying multiple customers for endpoint solutions, EPP...
Read full review of McAfee ePolicy Orchestrator »
Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »

Review 1 of 5

reviewer9216065
Sr. Cloud Security Architect at a tech services company
I have predominantly used Portnox as a NAC solution for centralized, cloud-managed access control across our globally...
Read full review of Portnox »

Review 1 of 1

Customer Service

Irshad Kazi
Lead Technical Consultant at ITC Infotech
I would rate tech support a five out of ten. When our company is in the process of resolving patching issues, and on...
Read full review of McAfee Complete Data Protection »
Binu Haneef
System Administrator at Sky News Arabia
The technical support from McAfee ePolicy Orchestrator was very good with technically efficient professionals...
Read full review of McAfee ePolicy Orchestrator »
Binu Haneef
System Administrator at Sky News Arabia
McAfee ePolicy Orchestrator support has been helpful. However, sometimes when I raise the case they take a while to...
Read full review of McAfee ePolicy Orchestrator »
MuhammadKhan1
Associate Manager IT at Hi-Tech Foods
My experience is very good with customer support. When I had an issue with the initial charges related to the setup,...
Read full review of McAfee Web Protection [EOL] »
ObaseunAwoyinfa
Security Consultant at Trinexia
For data protection, I have never really had to leverage support. I’ve not had to deal with support on any of the...
Read full review of McAfee Complete Data Protection »
VivekGupta7
DGM at a financial services firm
Inspira provides both technical support and maintenance. They have a specialist, a special engineer, who handles it...
Read full review of McAfee Web Protection [EOL] »
Kamal Abdelrahman
Country Manager at a tech services company
In general the technical is average. Not great but not bad.
Read full review of McAfee Total Protection for Data Loss Prevention »
Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
I would rate the technical support of this solution a seven, on a scale from one to 10, with one being the worst and...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Jagdish Lomte
Founder & CEO at StreaMplify
The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day...
Read full review of McAfee Total Protection for Data Loss Prevention »
Harish G
IT Analyst at SISA Information Security
We do get support from our reseller. We don't get support directly from McAfee.
Read full review of McAfee Total Protection for Data Loss Prevention »
Syed M Sarfaraz Hussain
System Administrator at CyberGen
We do not have experience with customer service and support.
Read full review of McAfee Total Protection for Data Loss Prevention »
SambhajiBhosale
Network Security Consultant at a tech services company
The technical support of McAfee is great.
Read full review of McAfee ePolicy Orchestrator »
Pankaj Nagpal
Chief Information Security Officer at Romsons
Technical support has not been helpful for us. We tried to reach out during the implementation process and were given...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Cyber Security at a tech services company
Technical support was good for what we needed. We just needed some support on the original install and set up, and we...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Manager of BI at a tech services company
The technical support is good, but it's always "I'll call you back", especially when there are no threats. We usually...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Computer Technician at a leisure / travel company
We do not call McAfee directly because they couldn't provide us with the help we needed onsite because we needed...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Jagadeesh Amarnath
Senior Technical Team Lead at Foresight Software Solutions Pvt Ltd
The technical support is good. It's easy for us to reach support whenever we experience any issues. They put us right...
Read full review of McAfee Complete Data Protection »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
The technical support is good.
Read full review of McAfee Web Gateway Cloud Service »
Altaf Siddiqui
Network Engineer at IBoss Tech Solutions Pvt. Ltd
The solution's customer support team's response time is good. We raise the ticket on a support portal and communicate...
Read full review of McAfee Complete Data Protection »
Arkadiy Malamud
Antivirus Support Team Lead at a insurance company
Customer Service: GoodTechnical Support: Good. However there is no definite SLA when a complicate issue is escalated...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Consultant at a financial services firm
We had a local technical support company and did not deal with McAfee at the regional level. I can say that our local...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
cybersecurity specialist at a mining and metals company
That's a question I can't answer because I haven't had to deal with them, personally. In general, when we're having...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Management Executive at a security firm
The support in South Africa could be much better.
Read full review of McAfee Total Protection for Data Loss Prevention »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
Technical support is perfect. If you send a request for help but resolve the issue yourself after a few hours, they...
Read full review of McAfee Complete Data Protection »
Oliver Rodrigues
Senior Network Security Planning at Ooredoo Kuwait
I would rate technical support an eight out of ten. They do help to resolve issues quickly, but sometimes the...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Cyber Security Engineer at a security firm
We've never escalated any issues to technical support. I can't speak to how helpful or responsive they would be.
Read full review of McAfee Complete Data Protection »
Anonymous User
Lead Cyber Security Consultant at a security firm
The most important thing is how they enable our team. They provide us with good support during the pre-sales stages.
Read full review of McAfee Complete Data Protection »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
McAfee technical support is ok, but we do not contact them very often. Every year, they impose certifications on us,...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Developer, shareholder at a hospitality company
Customer Service: I've never approached customer service with regards to this particular product. Technical Support:...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
IT Manager at a financial services firm
Technical support is good. They are timely in responding.
Read full review of McAfee Total Protection for Data Loss Prevention »

Review 1 of 30

Edem AGOSSOU
Analyste reporting at TOGOCOM
The technical support can be improved.
Read full review of Portnox »
Scott Kerr
President at TrackerSoft
I've spoken with several members of the support team, and they have been excellent and very attentive. They resolved...
Read full review of Portnox »
NenadMijatovic
Director of Sales at S4E Serbia
We did interact with them. It was direct support. They were very good. They were very fast, dependable, and...
Read full review of Portnox »
NenadMijatovic
Director of Sales at S4E Serbia
We get good support from the technical team. They are responsive.
Read full review of Portnox »
Felix Adikaibe
IT INFRASTRUCTURE AND NETWORK ADMIN at Investment One Finance
I have not reached out to support lately. We have a support vendor that we contact to support it. I have contacted...
Read full review of Portnox »
Bruno Jose
Assistant System Engineer at Tata Consultancy
From one to ten, I would rate the technical support from Portnox as eight. Recently, we got technical support from...
Read full review of Portnox »
Jim Marx
IT Infrastructure Manager at a tech vendor
I have been in touch with a few people, even directly in the support team, and they have always been excellent. They...
Read full review of Portnox »
reviewer9216065
Sr. Cloud Security Architect at a tech services company
I have contacted Portnox's technical support when integrations were not working, devices failed to authenticate, or...
Read full review of Portnox »
Afeez Adeyemo
Technical Sales / Presales at Routelink Integrated Systems
I have a colleague in my company who works as a process engineer and contacts Portnox's technical support team for...
Read full review of Portnox »
Mueen Patel
Systems Analyst at a construction company
I have contacted their technical support a few times. They respond very immediately and provide detailed, amazing...
Read full review of Portnox »
Principcon67
Consulting Principal at a transportation company
We have not had to contact technical support for a long time, but when we did, we have had good support from them.
Read full review of Portnox »
Anonymous User
Network Engineer at a financial services firm
Customer Service: High level and good customer service.Technical Support: They have good tech support, but have room...
Read full review of Portnox »
Gopal Mehrotra
IT Network Engineer at a tech vendor
I have contacted the technical support multiple times. I would rate the support seven out of ten.
Read full review of Portnox »
Bojan Lepenik
Vodja projektov sistemskih rešitev at a tech services company
Technical support was very good. They solved basically all my problems. I was quite satisfied with how helpful and...
Read full review of Portnox »
Kenneth Ndaruga
Network Security Specialist at Equity Bank Limited
The customer service and support are okay. However, we don't have a support license. We've been doing our own support.
Read full review of Portnox »
Joseph James
Systems & Support Engineer at CWG Plc
Unfortunately, I've never contacted technical support. It's very easy for any IT person to deploy the solution due to...
Read full review of Portnox »
ChiefSystemEngineer9
Chief System Engineer at a media company
Our experience with customer support is pretty limited. We haven't contacted them for a long time. But, generally,...
Read full review of Portnox »
Uchechukwu Ukazu
Tech Support at a tech services company
Tech support is good.
Read full review of Portnox »
KingsleyOzokpo
Information Security Officer at a financial services firm
The support could be improved with better local services. Even though we have access to the Portnox support portal,...
Read full review of Portnox »
Joke
Security Analyst at a financial services firm
Portnox customer service has been good and quick to respond.
Read full review of Portnox »
James Olorunosebi
CTO at Joan Cross Infosystems Ltd
The technical support is top-notch and great.
Read full review of Portnox »
reviewer57439213
Senior Network Engineer at a tech services company
The technical support response time is good, and partners always respond when there are issues. However, in a few...
Read full review of Portnox »
reviewer5943182
Network And Security Engineer at a manufacturing company
I rate the technical support of Portnox an eight out of ten.
Read full review of Portnox »
Raphael Egbue
Information Technology System Administrator at a energy/utilities company
I contacted their technical support on one occasion, and the response was swift. I would rate their support a nine...
Read full review of Portnox »
Anonymous User
Product Manager at a tech services company
Technical support is great. I don't have any issues with the technical support of Portnox Clear. I would rate the...
Read full review of Portnox »

Review 1 of 25

Technical Support

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