Compare Martello vs Veeam Software

Martello

Based on 2 reviews.

Veeam Software

Based on 612 reviews.

Sample Customers

Popular Solutions

Savision Live Maps

1 reviews

Veeam Data Platform

15 reviews

Veeam Data Cloud for Microsoft 365

14 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

No Data Available

Outsourcing Company

11%

Construction Company

10%

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Analytics Engineer at a outsourcing company
My main use case for Savision Live Maps is that it helps me to build my dependencies between the nodes, so it helps...
Read full review of Savision Live Maps »

Review 1 of 1

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

Anonymous User
Senior Analytics Engineer at a outsourcing company
The customer support for Savision Live Maps is pretty good.
Read full review of Savision Live Maps »

Review 1 of 1

Karthikeyan Balasubramani
Senior Technical Consultant at Unicorp Technologies LLC
We get support from the vendor. We didn't face many issues to evaluate them. Whenever we contacted them, the issue...
Read full review of Veeam Data Cloud for Microsoft 365 »
AndreXavier
CEO at Anvek
I have not yet had any experiences with the customer support team of Veeam Backup for AWS.
Read full review of Veeam Backup for AWS »
Masood Hussain
System Administrator at Hidada
The technical support from Veeam is good.
Read full review of Veeam Data Platform »
Joshua Abello
SAP Sub-Infrastructure Manager at Shalom S.A.
The technical support is very good and they are very responsive.
Read full review of Veeam Data Platform »
Stephen Catalano
National Sales Engineer at Insight
Veaam's technical support is very good; they're very responsive to customers and come out with upgrades as needed.
Read full review of Veeam Data Cloud for Microsoft 365 »
Ahmed_Soliman
System Security Engineer at Gofaster
Technical support is very fast in response. My customers have reported that when they open a ticket, even complex...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Technical Architect at a government
Customer Service: It's excellent. Technical Support: Veeam’s technical support is very good, and their responsiveness...
Read full review of Veeam Data Platform »
Anonymous User
IT manager at a tech services company
Support for this solution could be improved. We have been frustrated getting help via email. When dealing with the...
Read full review of Veeam Data Platform »
Anonymous User
Systems Analyst at a hospitality company
Customer Service: The customer service with Veeam is great. One of the best I have ever had to deal with. Technical...
Read full review of Veeam Data Platform »
Anonymous User
Technical Service Engineer at a tech services company
The technical support is very good.
Read full review of Veeam Data Platform »
Anonymous User
Chief Technology Officer at a computer software company
We needed some technical support at the start. It was good. Here in Brazil, they are from Brazil and they have helped...
Read full review of Veeam Data Platform »
Anonymous User
Science Technician at a government
We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Architect at a tech services company
It can take a while to get a recovery engineer on the phone, but once you get one the support is excellent. Follow up...
Read full review of Veeam Data Platform »
Anonymous User
Solution Architect / Delivery Manager - Salesforce CRM - Tech Mahindra at Tech Mahindra (formerly Mahindra Satyam)
The technical support is quite responsive, and very good. Tickets are within their SLA, and the response time is...
Read full review of Veeam Data Platform »
Damian Brand
IT Manager at OceanWeb Ltd
We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets,...
Read full review of Veeam Data Platform »
Ali Mansouri
Network System Specialist at a tech services company
The technical support is great. They have comprehensive FAQ information that can be searched for whatever your needs...
Read full review of Veeam Data Platform »
Anonymous User
Director at a printing company
I would say it is good. I'm trying to remember when the last time was that I had to call technical support. I think...
Read full review of Veeam Data Platform »
Anonymous User
IT Director at a wholesaler/distributor
I don't have any issues with their technical support.
Read full review of Veeam Data Platform »
Randall Carter
Senior Technical Consultant at a tech services company
I've been very, very pleased with the Veeam software tech support. When you call in, you actually get a live person...
Read full review of Veeam Data Platform »
Anonymous User
Engineer
I've not yet had to use their tech support.
Read full review of Veeam Data Platform »
Anonymous User
Architect Backup/Recovery
Half of Veeam support reps are very helpful and will explain in detail what is wrong and how to fix it. The other...
Read full review of Veeam Data Platform »
Nitin Gunnoo
Senior Support Engineer at Rogers Capital Technology Services
We haven't had to contact technical support. We have managed to correct all of the errors we've encountered so far....
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Information Technology Manager
Customer Service: The customer service has been outstanding. We typically use a reseller for most purchases,including...
Read full review of Veeam Data Platform »
Joel Appleton
Corporate Solutions Engineer at compulab
We don't use the Veeam support service regularly.
Read full review of Veeam Data Platform »
AngeESSAN
System & Infrastructure Consultant at CBI
I am highly dissatisfied with their customer support approach. When we face a certain issue, they simply provide a...
Read full review of Veeam Data Platform »
Vincent Ho
System Director at Infoware Systems
We are satisfied with their technical support. I would rate it very highly as we keep using it regularly.
Read full review of Veeam Data Cloud for Microsoft 365 »
GildasDa Matha Sant'Anna
System Engineer at COMTEL TECHNOLOGIES
We have not needed any technical support, but If you are implementing the solution the assistance is available if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Serge Schepers
Solution Consultant & System Engineer at a tech company
Up until now, I haven't had to log a ticket with Cloud Connect directly. I have logged tickets in the past with Veeam...
Read full review of Veeam Cloud Connect [EOL] »
Per Martin Haddeland
Senior Engineer at Inland Norway University of Applied Sciences
I know they have good support, but I haven't been using them very often. I'd like to try and figure out what the...
Read full review of Veeam Data Platform »
Leticia Espinosa
Systems Recovery Specialist at a legal firm
The technical support is responsive, however, there have been times when we have had problems, but the technical...
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.