Compare LevelBlue vs Seqrite

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK

Seqrite Endpoint Security

Gadre, Bharat Vikas Group, Fernandez Hospital, Fabtech Projects & Engineering, KIMS Hospital, National Steel And Agro Industries, Sardar Patel University, Sterling Wilson, Chowgule Industries

Seqrite Endpoint Security Cloud

Gadre, Bharat Vikas Group, Fernandez Hospital, Fabtech Projects & Engineering, KIMS Hospital, National Steel And Agro Industries, Sardar Patel University, Sterling Wilson, Chowgule Industries

Seqrite Secure Web Gateway

Gadre, Bharat Vikas Group, Fernandez Hospital, Fabtech Projects & Engineering, KIMS Hospital, National Steel And Agro Industries, Sardar Patel University, Sterling Wilson, Chowgule Industries

Seqrite Antivirus

Gadre, Bharat Vikas Group, Fernandez Hospital, Fabtech Projects & Engineering, KIMS Hospital, National Steel And Agro Industries, Sardar Patel University, Sterling Wilson, Chowgule Industries

Popular Solutions

LevelBlue USM Anywhere

1 reviews

Cybereason Endpoint Detection & Response

2 reviews

LevelBlue Managed Detection and Response

7 reviews

Seqrite Endpoint Security

0 reviews

Seqrite Antivirus

0 reviews

Seqrite Endpoint Security Cloud

0 reviews

Top Industries

Outsourcing Company

18%

Construction Company

17%

Comms Service Provider

11%

Financial Services Firm

Comms Service Provider

15%

Manufacturing Company

12%

Outsourcing Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Peter Nowak
Business Development Manager for Cybereason at Bechtle
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than...
Read full review of Cybereason XDR »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
My use case involves providing endpoint security. When I introduce the EDR system, in many cases, it replaces the...
Read full review of Cybereason Next-Generation Antivirus »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Delivery Analyst at a consultancy
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple...
Read full review of Cybereason Endpoint Detection & Response »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
We primarily use it for Email protection and enhanced security features.
Read full review of LevelBlue MailMarshal »

Review 1 of 5

Sandeep_Maurya
Manager, Information Technology at DSK Legal
I use the solution in my company as an antivirus and for the DLP logs, so it is helpful if there is data loss as it...
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech

Read full review of Seqrite Endpoint Security Cloud »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech
We use the solution for security.
Read full review of Seqrite Antivirus »
Arvind -Kumar
Head IT at NorthSYS Integrators

Read full review of Seqrite UTM »

Review 1 of 4

Customer Service

Gabriel Clement
Lead IT Security and Remediation at a financial services firm
The partner that we liaised with during deployment manages any issues. We raise a ticket, push it to them, and work...
Read full review of LevelBlue USM Anywhere »
Ivan Burke
Head of Research Development and Innovation at CSIR
In terms of support quality, it depends; if you're a partner with them, they provide fairly good support through a...
Read full review of Cybereason Endpoint Detection & Response »
Stephen Hui
Cybersecurity Architect at DataAssure
Technical support is extremely reliable. We've very satisfied with the level of service we receive. They are always...
Read full review of LevelBlue USM Anywhere »
Ivan Burke
Head of Research Development and Innovation at CSIR
The solution's technical support was very good. There were only a few integration-related issues, for which...
Read full review of Cybereason Next-Generation Antivirus »
Abhinav Srivastava
Senior Project Executive at Hitachi Solutions India Pvt. Ltd.
The technical support for Cybereason Endpoint Detection & Response is okay. We have some open cases, and the support...
Read full review of Cybereason Endpoint Detection & Response »
Ivan Burke
Head of Research Development and Innovation at CSIR
The solution's support team is quite good at giving us feedback if there is an issue. I rate the overall support an...
Read full review of LevelBlue Managed Detection and Response »
Francis Silva
Coordinator de Servicios Â at MAINT
We don't deal with the support team for AT&T AlienVault USM, in terms of big issues, but in terms of them answering a...
Read full review of LevelBlue USM Anywhere »
Anonymous User
DevOps Engineer at a tech services company
We have not used the technical support but we have clear documentation that we use.
Read full review of LevelBlue USM Anywhere »
Anonymous User
Chief Information Security Officer at a tech services company
Customer Service: Customer service can be a great help depending on the kind of project. They are very reactive for...
Read full review of LevelBlue USM Anywhere »
Hesham Hameed
Operation Manager at Checksum Consultancy
We provide technical support for our clients.
Read full review of LevelBlue USM Anywhere »
Anonymous User
Information Security Officer at a healthcare company
High (seldom used).
Read full review of LevelBlue USM Anywhere »
Chauncey Taylor
Network Security Engineer at Modec Inc
Technical support is pretty decent with Alert Logic. The engineers behind the scenes, when I have called them, have...
Read full review of LevelBlue Managed Detection and Response »
Anonymous User
Software Security Architect
I never had the opportunity to communicate with technical support or order support, so I am not familiar with their...
Read full review of LevelBlue Managed Detection and Response »
Anonymous User
System Administrator at a insurance company
The customer support has not been very helpful when issues arise.
Read full review of LevelBlue USM Anywhere »
Anonymous User
System Administrator at a financial services firm
Customer Service: Customer service is very good. Technical Support: Technical support is very good. They have always...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Architect at a tech company
The technical support services are good.
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
IT Field Support Manager at a consumer goods company
4/10 - they need to provide faster responses to emails.
Read full review of LevelBlue USM Anywhere »
Patrick Essien
Consultant Member at a financial services firm
I would give technical support a rating of 3/5.
Read full review of LevelBlue DbProtect »
Anonymous User
Information Security Consultant at Securepoint Nederland B.V.
When issues arise and the going gets tough, you can contact AlienVault directly via phone, email or web. Support is...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Network Administrator at a legal firm
Customer Service: Very high. Any issues I've had they've been quick to answer and help. Technical Support: Their...
Read full review of LevelBlue USM Anywhere »
Anonymous User
IS Manager at a financial services firm
Customer Service: I have enjoyed working with the client support folks. I have had really good experiences with them...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Analyst at a tech services company
Customer Service: Excellent. Customer service was very responsive. Technical Support: Excellent. Support was very...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Group Information Security Officer at a consumer goods company
The tech support guys have been very friendly and helped as soon as there has been any issue. I cannot fault their...
Read full review of LevelBlue USM Anywhere »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway [EOL] »
Anonymous User
Professional Services Engineer at a tech services company
Customer Service: They have amazing customer service. AlienVault Support takes care of all of my issues that come up....
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Analyst at a tech company
Some people are excellent, and others not so much. They also seem to sometimes have conflicting information. I often...
Read full review of LevelBlue USM Anywhere »
George Pate
Facility Manager at a tech services company
We were in constant communication with Alert Logic's technical support team, depending on whether we needed to add...
Read full review of LevelBlue Managed Detection and Response »
Anonymous User
IT Security Analyst at a tech services company
Customer Service: The service was excellent and always showing excellent treatment and availability. Technical...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Chief Security Officer at a financial services firm
The AlienVault Technical support is good and has helped out several time with some really specific configurations in...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Professor at a university
Customer Service: We have had several tickets open with AV and they are prompt in their service time. Technical...
Read full review of LevelBlue USM Anywhere »

Review 1 of 30

Sandeep_Maurya
Manager, Information Technology at DSK Legal
I contacted the product's support team to discuss NAS storage-related issues, and it took them three to four weeks to...
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech
The solution has no issues currently, but if I have trouble, I raise the ticket, and their technical team quickly...
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at Maanyam
The tool's tech support is responsive, and I have no complaints about them.
Read full review of Seqrite Antivirus »
Nisar Ahmed Bellary
Senior Executive Talent Acquisition at Accion Labs
My company has used Seqrite's technical support multiple times in the past. Based on my observation, Seqrite's...
Read full review of Seqrite Endpoint Security »
ManishKumar14
DGM IT at Seth Anandram Jaipuria Group of Educational Institutions
The solution’s technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
Vineet Mampilly
Head Of Information Technology at Luthra Group LLP
The technical support is good.
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech
Support is very good.
Read full review of Seqrite Endpoint Security Cloud »
Louis Iwhiwhu
Senior IT Specialist (SAP & Infrastructure) at a manufacturing company
Technical support is good. They have a platform online where you can reach out to technical support.
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at Maanyam
The customer service has a good team. In India, they have a good contact center who are responsive and good.
Read full review of Seqrite Endpoint Security »
Anonymous User
IT Manager at a manufacturing company
Technical support is weak and has trouble solving issues. Every time we contact support, they communicate remotely...
Read full review of Seqrite Endpoint Security Cloud »
Abhishek Darekar
Information Security Manager at Lyra Network
I have not needed technical support.
Read full review of Seqrite Endpoint Security »
Emeliano Torralba
IT analyst at a security firm
I did contact the solution's technical support team. It was included in the proposal stating that Seqrite Endpoint...
Read full review of Seqrite Endpoint Security »
Anonymous User
Manager IT at a healthcare company
We have not needed to use technical support, we were able to handle everything ourselves.
Read full review of Seqrite Endpoint Security »
Shalabh Nigam
IT Service & Support Lead at Tech Comp Solutions
Support is locally managed in a call center in India. Once an issue is submitted, they are very proactive in...
Read full review of Seqrite Endpoint Security »
Anonymous User
Solutions Architect at a tech services company
We have yet to escalate questions to technical support. However, during the procurement cycle, we did find the...
Read full review of Seqrite Endpoint Security »
Arvind -Kumar
Head IT at NorthSYS Integrators
The customer service and support are not bad. It is okay.
Read full review of Seqrite UTM »
Viji Velayudhan
Assistant Manager at HPPL
The solution's tech support team is good.
Read full review of Seqrite Endpoint Security »
Anonymous User
Founder And Sales Force Architect at Concretio Apps
There is zero support. They will blame you, say that your machine is faulty, or your internet is faulty, but "there...
Read full review of Seqrite Endpoint Security »
HarpritSingh
Assistant It Manager at Surat Marriott Hotel
Seqrite's technical support is satisfactory.
Read full review of Seqrite Endpoint Security »

Review 1 of 19

Technical Support

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