Compare LambdaTest vs Sauce Labs

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Sauce Visual

Autodesk

Popular Solutions

11 reviews

2 reviews

0 reviews

0 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

Healthcare Company

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kumar Gaurav Jain
Head of QA at a consultancy
I use LambdaTest for cross-browser, cross-platform, and cross-device testing, as well as accessibility testing. I...
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Review 1 of 1

RajeevSAwant
Head Automation CoE at a tech services company
TestObject are building a low-code testing platform for API testing and visual testing. Recently they have acquired a...
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Mohit Rathi
Lead Consultant at a tech services company
We use it for automated testing. For our company, we do web testing automation. We run our test suites containing...
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Vijay Sawale
Test Associate & Manager at a tech services company
AutonomIQ TestIQ is a tool from SoftLab. My company uses the solution since it is a low-code and no-code automation...
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Review 1 of 3

Customer Service

Matias Casas
Senior Software Quality Assurance Engineer at a tech vendor
The solution's technical support was bad. The support team took a lot of time to respond and closed my ticket without...
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Dinesh Saharan
Presales at a computer software company
I am not the one who deals with LambdaTest's support team, but the IT team from my company's side connects with the...
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Kerolos Emad
Software Tester Engineer at a tech vendor
The technical support services are excellent.
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Andrew Rorat
Automation Engineer at a computer software company
We had a regression run every two weeks. During every regression testing, we had similar issues from LambdaTest's...
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Anonymous User
Technical Architect at a computer software company
LambdaTest's technical support comes in different tiers - most issues get resolved, but there's room for improvement...
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Tim Johnson
Operations Manager at a manufacturing company
If you are opting to use LambdaTest, you are in the right direction. You will find much more similar solutions like...
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Kumar Gaurav Jain
Head of QA at a consultancy
The sales and support teams are effective, although aligning client expectations with their roadmaps can occasionally...
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Emilia Apter
Quality Engineer at a comms service provider
We are in communication with them regarding our latest issues.
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Sheiza Irfan
Quality assurance
There is room for improvement in customer service and support. It's a solution that was implemented years ago, and...
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Martin I.
Senior QA Engineer at a computer software company
The support team is highly responsive, so they will guide you better.
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Karine Kirche
Practice Specialist at a government
The best features with LambdaTest that I liked most include an easy interface, user-friendly design, and not overly...
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RamMohan
Senior Software Engineer at a financial services firm
Their customer support is good. Whenever we raise a concern or issue, they support us instantly. They are very well...
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Matt D Burch
Software Engineer/Software Lead at a aerospace/defense firm
We are happy with the communication from the support team.
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Review 1 of 13

Joel Alonzo
Product Manager - Data & APIs at a marketing services firm
I work with a lot of different vendors, but the number-one thing about Sauce Labs is their ability to respond to...
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Nitu Singh
Test Automation Snr. Consultant at a insurance company
Overall, technical support has been really good. They have responded to our questions and have triaged pretty quickly...
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Anonymous User
Software Tester at a comms service provider
Customer Service: Good. Technical Support: It's the best.
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Anonymous User
Software Tester at a transportation company
Customer Service: Their customer service is excellent. Technical Support: Their technical support is excellent.
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Anonymous User
Web Producer at a tech company
Customer service is top notch. When you report a bug or inquire about something they get back to you with a plan of...
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Rob Larsen
Director of Quality Assurance - Shared Service at a financial services firm
The sales group was easy to work with. We had a service account representative, which is a nice setup. They handle...
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Anonymous User
QA Engineer at a financial services firm
Customer Service: Never used. Technical Support: Never used.
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Anonymous User
QA Engineer at a retailer
Customer Service: I have not used it. Technical Support: I have not used it.
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Anonymous User
Software Development Engineer at a computer software company
I would rate support as an eight out of 10.
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Anonymous User
QA Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
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Anonymous User
Works at a insurance company
Customer Service: Very positive. From the sales reps to the customer success reps, Sauce Labs is truly dedicated to...
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Anonymous User
Tech Lead at a pharma/biotech company
Sauce Labs' support has been awesome. We have monthly support calls to catch up on any requests that we might have....
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Anonymous User
Quality Engineering Intern at a tech company
Good. According to my experiences, the technical support engineers typically reply to emails within a day.
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Sarah Barefoot
Senior Quality Assurance Manager at a financial services firm
The support is fantastic. We have monthly meetings with Sauce Labs. Even if I have questions, I can just reach out to...
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Anonymous User
QA Manager at a tech company
Customer Service: Sauce support has been very helpful -- always friendly, pretty prompt, and thorough, too -- even...
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Hassan Radi
Head of Automation R&D at a computer software company
We open support tickets, and they're pretty responsive, they get back to us on time. They're really good about fixing...
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Alejandro Garduno
Quality Assurance Lead at a manufacturing company
We've been in touch with technical support as we've run into some issues and we want to better understand how the...
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Anonymous User
Software Development Engineer at a computer software company
Customer Service: Haven't had the need to interact with them. Technical Support: Haven't had the need to call them.
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Anonymous User
IT Analyst at a manufacturing company
I worked with their customer support for these devices. For the issues that we were facing, they were very...
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Ahsan Subhani
QA engineer at a tech services company
The technical support services are not satisfactory.
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Anonymous User
Senior Test Lead at a tech company
Customer Service: Amazing. Within 12 hours of ticket creation, I was contacted. Technical Support: Yet to determine.
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Vijay Sawale
Test Associate & Manager at a tech services company
Technical support and chatbots are also available for AutonomIQ TestIQ's users. AutonomIQ TestIQ's support is very...
Read full review of AutonomIQ TestIQ »
Anonymous User
Quality Assurance Engineer at a tech services company
This has been an area of focus from Sauce Labs. Their customer service is unmatched, and their help documents have...
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Anonymous User
QA Engineer at a tech services company
Customer Service: Customer support is excellent. I would give them a rating of 10 out of 10. Technical Support:...
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Anonymous User
Lead Automation Engineer at a wellness & fitness company
Customer Service: Excellent! Technical Support: Exceptional!
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Anonymous User
QA Manager at a tech services company
Customer Service: Good. Technical Support: Good.
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Anonymous User
Sr. Performance Test Engineer at a tech services company
Customer Service: I have not directly communicated with customer service. Technical Support: I haven't had to use...
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Anonymous User
Senior QA Automation Engineer at a sports company
We've only usually contacted customer service (our account manager) to add VMs, it's been seamless and pleasant.
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Mohit Rathi
Lead Consultant at a tech services company
Initially, we didn't reach out to their technical experts because we had the expertise on it. In one or two...
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Anonymous User
QA Director at a marketing services firm
Customer service from the initial query to sauce labs to the product evaluation to contract negotiations to purchase...
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Technical Support

No Data Available

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