Compare Kodak Alaris vs SAP

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Popular Solutions

KODAK Info Input Solution

7 reviews

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

8 reviews

Top Industries

Financial Services Firm

21%

Manufacturing Company

12%

Educational Organization

12%

Insurance Company

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Brent Wesler
VP of Strategic Technologies & Digital Automation at a tech services company
I primarily use Kodak Info Input Solution for processing procurement documents, managing certificates of insurance...
Read full review of KODAK Info Input Solution »

Review 1 of 1

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Jayamahavarshini S
Software Engineer Intern at a university
I contact KODAK Info Input Solution's technical support. It is available all the time. It would be more interactive...
Read full review of KODAK Info Input Solution »
Brent Wesler
VP of Strategic Technologies & Digital Automation at a tech services company
The KODAK Info Input Solution's customer support is the best. The team is based out of Greece and comprises highly...
Read full review of KODAK Info Input Solution »
Matthew Mwidu
programmer
Technical support for KODAK Info Input Solution deserves a rating of 10.
Read full review of KODAK Info Input Solution »
Nali Jaja
System Manager at a tech vendor
I would rate their technical support 10 out of 10.
Read full review of KODAK Info Input Solution »
MUKISA JOHN
Works at a comms service provider
I have contacted the technical support and customer support for KODAK Info Input Solution. Their customer support for...
Read full review of KODAK Info Input Solution »
Scott Simpson
Production Operations Manager at a media company
I submit a ticket that gets reviewed by level one, quickly passed to level two, who contacts me swiftly. Level two...
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Anonymous User
Head of the Geomatics Unit at a energy/utilities company
The technical support took more time than expected. Despite being a pilot project, it involved numerous emails,...
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Review 1 of 7

Chakrapani Mishra
Practice Head at a tech services company
SAP’s support is good.
Read full review of SAP Cloud Platform »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
Regarding technical support, after a recent licensing issue caused a temporary halt, we realized the importance of...
Read full review of SAP PowerDesigner »
Jayarami Reddy Pujeri
ERP Head at a manufacturing company
My experience with technical support from SAP is not that great. I cannot say much positive about it.
Read full review of SAP S/4HANA Finance »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at a consumer goods company
We have in-house support but can use external support when necessary.
Read full review of SAP ERP »
Segun Oyeleke
SAP HANA Developer at a educational organization
The technical support for this solution is okay. Support tickets are responded to based on priority.
Read full review of SAP Analytics Cloud »
SandeepKumar7
Head - Shared Service Operations and HR Systems at a pharma/biotech company
I have an implementation partner and a maintenance partner who deals with the technical support of the solution.
Read full review of SAP SuccessFactors »
Jose ArturoPalomino
Managing Director at a tech services company
We had a good relationship with SAP. They were very close to us at the beginning of the project. When the issues...
Read full review of SAP CRM »
MuhammadWaqar
IT Director at a manufacturing company
SAP's technical support is average. They are not too good but also not too bad.
Read full review of SAP Business One »
PremkishanChourasia
SAP Cloud Infra Architect at a agriculture
The speed and quality of resolving issues from customer support needs to improve.
Read full review of SAP S/4HANA »
Diwakar Loshali
Global Head HR Tech & Operations at a manufacturing company
The technology is changing quickly and the solution requires support but it's not forthcoming. They say, "This is the...
Read full review of SAP SuccessFactors »
George Aedo
Deputy Manager of IT at a energy/utilities company
The technical support has been helpful.
Read full review of SAP SuccessFactors »
PradeepKumar22
Data Governance Lead at a pharma/biotech company
We follow documentation for the technical support services. It could be low code and more user-friendly.
Read full review of SAP Data Services »
ImranHasware
Vice President at a tech services company
Since I haven't faced any issues with the solution, I haven't contacted technical support yet.
Read full review of SAP HANA »
Anonymous User
Manager at a consultancy
It is the standard level that we use from SAP. Thorough and slow, but it's very administrative if you follow strictly...
Read full review of SAP NetWeaver MDM [EOL] »
Anonymous User
SAP Certified BI, BOBJ, BODS Consultant at a healthcare company
Technical support is 10/10.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Technical Lead at a tech services company
We usually use both the forum and the support group for SAP. As I mentioned, if there are some serious issues, we are...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Consultant BI at a tech vendor
I rate them 9/10. Very good and very fast support from SAP.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support for SAP SuccessFactors Learning is very bad and very difficult to communicate with. You just get standard...
Read full review of SAP SuccessFactors Learning »
KarthikM2
Technical Analyst at a tech services company
When we have an issue that we can't resolve internally, we raise an incident ticket through the SAP support system....
Read full review of SAP Master Data Governance »
Mohammad Alsuhail
SAP HCM Professional at a financial services firm
Our experience with customer service and support was moderate. While the support provided by the vendor was helpful...
Read full review of SAP HCM »
SandrinePluvinet
process and methods manager at a comms service provider
There are no issues with the software. I would rate their technical support a ten.
Read full review of SAP Signavio Process Manager »
Anonymous User
Practice Head at a tech services company
We have, on occasion, contacted SAP for some of the issues we've had and they then forward it to the technical...
Read full review of SAP Analytics Cloud »
Anonymous User
Business Intelligence Applications Team Leader at a energy/utilities company
Customer Service: Patchy. Depending on the product with the issue (eg WebI or Information Steward) the responses can...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Associate Partner - SAP Solution Architect and MDG expert at a tech services company
I sometimes open tickets to SAP. However, I usually find many answers in the SAP notes, which makes that part okay.
Read full review of SAP S/4HANA »
Anonymous User
IT System Analyst at a tech services company
Their technical support is good.
Read full review of SAP SuccessFactors »
Prashant.Sharma
Delivery Manager at a tech services company
Technical support comes along with the license when you purchase a license. It is always there, which is good. I have...
Read full review of SAP ERP »
Antonio Valladares Fernandez
Technological Partner at a consultancy
The technical support is good.
Read full review of SAP Process Orchestration »
Anonymous User
Technical Consultant at a tech vendor
Technical support is good, but we have to renew the support license every year. If we don't renew, we don't get any...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Shanker Duraibabu
SAP SuccessFactors Center of Excellence at a tech services company
I would give technical support a rating of 7/10.
Read full review of SAP SuccessFactors »
Joe Fernandes
Asst. Senior IT Manager at a retailer
Customer Service: Customer service was very good. Technical Support: Technical support was excellent.
Read full review of SAP NetWeaver Business Warehouse »

Review 1 of 30

Technical Support

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