Compare KOBIL vs Trellix

KOBIL

Trellix

Based on 450 reviews.

Latest Research

Buyer's Guide

Cisco Secure Email vs. Trellix Collaboration Security

April 2026

Cisco Secure Email vs. Trellix Collaboration Security

Updated: April 2026

Buyer's Guide

Microsoft Exchange Online Protection (EOP) vs. Trellix Email Security

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Microsoft Exchange Online Protection (EOP) vs. Trellix Email Security

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Sample Customers

Trellix Collaboration Security

Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market

Popular Solutions

Trellix Endpoint Security Platform

21 reviews

Trellix MOVE AntiVirus

3 reviews

Trellix Network Detection and Response

3 reviews

Top Industries

No Data Available

Financial Services Firm

11%

Manufacturing Company

11%

Government

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Felipe Antoniazzi
Cybersecurity Engineer Lead at Johnson & Johnson
In my field, I have been in the information security area for 17 years, and I am currently working in my position for...
Read full review of Trellix Collaboration Security »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
We have been distributing Trellix DLP solutions for around 5 to 6 years because we have our DLP customers. When going...
Read full review of Trellix DLP »
JerryOniye
Enterprise Resources Planning Manager at Mandilas Toyota
I can briefly describe our use cases for Trellix MOVE AntiVirus. We use it on all our computers at the office here....
Read full review of Trellix MOVE AntiVirus »
Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
We do not use Trellix Intrusion Prevention System; rather, we sell the Trellix Intrusion Prevention System solution....
Read full review of Trellix Intrusion Prevention System »
Philippe Panardie
RSSI at SDIS49
We are working with Palo Alto products, specifically firewalls. We are only using Palo Alto Firewalls and not Cortex....
Read full review of Trellix Advanced Threat Defense »

Review 1 of 5

Customer Service

No Data Available

Zubair Ahmad
Senior Chief Manager at Arcil
We have not had direct contact with McAfee support. We have received support from the vendor. The support is...
Read full review of Trellix Endpoint Security Platform »
Moizuddin Sayed
Senior IT Systems Administrator at IndusInd Bank ltd
The technical support is very good, and we have never had problems with them.
Read full review of Trellix Endpoint Detection and Response (EDR) »
Simone Scatolini
System&Security engineer at Var Group SpA
They're very good. I am in contact with their support about five times a day, and they respond quickly.
Read full review of Trellix Endpoint Security Platform »
Peter Antoni
Product and Service Architect at Radar Cyber Security
My experience with the product's tech support is good.
Read full review of Trellix Endpoint Security Platform »
VishalSingh15
Head of Business at Variyas Labs Pvt Ltd
For a paid version of Trellix Endpoint Security, satisfying customer support can be experienced.
Read full review of Trellix Endpoint Security Platform »
Nir Nat
Medical Director at 0
I've never contacted technical support. I've never had any questions about the product that I needed help with.
Read full review of Trellix MOVE AntiVirus »
Amirsaeed Iloukhani
Security Consultant at Bank Meli Exchange
The support from McAfee ESM could improve. They could improve the speed. I rate the support from McAfee ESM a four...
Read full review of Trellix ESM »
Anastasia Wairimu
Team Manager at Ford
The customer support for Trellix Email Security is very responsive and proactive.
Read full review of Trellix Email Security »
Anonymous User
Cloud Security Lead at a security firm
They provide good technical support. You just need to call on the toll-free numbers. They provide two types of...
Read full review of Trellix Cloud Workload Security »
Anonymous User
Solution Architect Security at a tech services company
Technical support is getting better now, but previously, the support was not optimum or not available. when we opened...
Read full review of Trellix Endpoint Security Platform »
Jitu Mani Das
Information Security Manager at SPXFLOW
Great support, a well technology-minded guy with a proactive and ready-to-resolve easy attitude.
Read full review of Trellix Endpoint Security Platform »
Pankaj Nagpal
Chief Information Security Officer at Romsons
This is the worst technical support. Without OEM support, you can't handle this product. OEM support is mandatory,...
Read full review of Trellix Endpoint Detection and Response (EDR) »
Anonymous User
Task Leader at a government
9/10. I've found technical support to be very good and responsive.
Read full review of Trellix Endpoint Security Platform »
Roberto Taborga
Manager at a tech company
Technical support is really great. The support is generally very fast, responding within one day.
Read full review of Trellix Endpoint Security Platform »
Kuldeep Patel
Senior System Administrator at a computer software company
We don't get any support from McAfee. If the endpoint server is down or something is not working, or the data is not...
Read full review of Trellix Endpoint Security Platform »
Prashant_Pawar
Project Manager at LTIMINDTREE
I rate McAfee support four out of 10.
Read full review of Trellix MOVE AntiVirus »
Manoj Nair
Tech consultant at select softwares
Top notch . Im in Inda and we have the tech support centre running out of Bangalore
Read full review of Trellix Advanced Threat Defense »
Anonymous User
Lead IT Specialist at a tech services company
When you first contact technical support, they simply show you articles. It is only after it is escalated that a...
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Assistant IT Manager at a insurance company
I've contacted technical support in the past and have had a relatively good experience. I have no complaints in...
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Senior Value Engineering at a tech vendor
The technical support for Trellix Helix is rated four out of five. Despite the ongoing transformation due to a fusion...
Read full review of Trellix Helix Connect »
Mustapha
Senior Security Engineer at a agriculture
I am the technical support point of contact.
Read full review of Trellix Collaboration Security »
Anonymous User
IT Manager at a tech services company
I've never contacted technical support. I cannot speak to how helpful or responsive they are.
Read full review of Trellix Endpoint Security Platform »
Ala Khalil
PreSales Director at a marketing services firm
We have our own qualified tech support team, and we do not find a need for the tech support from FireEye IT.
Read full review of Trellix Network Detection and Response »
Ariful Mondal
Global Data Architecture and Data Science Director at FH
I have never required the support. I don't think that there is support for personal use. If you go the endpoint...
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Infrastructure Specialist at a healthcare company
Customer Service: 8/10 Technical Support: 8/10
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Lead Information Technology Specialist at a healthcare company
Customer Service: very good .... Technical Support: Technical support is excellent. We've worked with them a lot over...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Manager Pre-Sales (ICT) at CNS Engineering
The technical support is very good. They are very knowledgeable and also happy to help out.
Read full review of Trellix Endpoint Security Platform »
DuyNguyen4
Presales and product manager at Mi Mi Informatics Joint Stock Company
The technical support works fast and is knowledgeable and customer-friendly.
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Systems specialist at a tech services company
They didn't know why the upgrade issue was happening.
Read full review of Trellix Endpoint Security Platform »
Juan Davila
Managing Director at eyeT GmbH
Technical support could be better. The first level of technical support has to support about 30 or 40 products, which...
Read full review of Trellix Endpoint Security Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.