Compare KOBIL vs Ping Identity

KOBIL

Ping Identity

Based on 69 reviews.

Sample Customers

KOBIL mIDLogin

Dropbox, ProCredit Bank, Airbus

Ping Identity Platform

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Popular Solutions

ForgeRock

10 reviews

Ping Identity Platform

14 reviews

Top Industries

No Data Available

Financial Services Firm

21%

Manufacturing Company

Retailer

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

AmitRathod
Senior Analyst at Toll Holdings Limited
The use case I mentioned, particularly for Single Sign-On, is that we have used it for Single Sign-On. It allows...
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Shreya Reddy
Software Engineer at a financial services firm
Our main use case for ForgeRock is to manage secure user authentication and authorization for our enterprise...
Read full review of ForgeRock »

Review 1 of 2

Customer Service

No Data Available

SumitGupta5
IAM CONSULTANT at a tech services company
The customer support is fine; we typically have to go through an online ticketing system on their website. I would...
Read full review of ForgeRock »
Satish Shekhar Singh
IAM technical architect at Emprest Innovations Private Ltd
The support is good. If you have issues, they respond promptly. You just need to provide clear and detailed...
Read full review of Ping Identity Platform »
Jatin Sawhney
Information Security Associate Manager at a tech services company
I would rate the support for this solution a three out of five because you can't depend entirely on them. You have to...
Read full review of ForgeRock »
SmritiGupta
Senior CyberSecurity Consultant at RNS
The solution’s technical support is good.
Read full review of ForgeRock »
Daouda Faye
Integrator Solution at ITR
The technical support services could be better.
Read full review of ForgeRock »
Prakash Mantha
Founder at APSSIAM
I have contacted the support team of Ping Identity Platform for help before, and my experience with them varies...
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Trisha Bhola
Senior Associate at Cognizant
We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but...
Read full review of ForgeRock »
Lakshmi Kanth Muthyala
IAM lead at Tata Consultancy
They provide good technical support, but resource availability can be limited compared to larger providers like Azure...
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Anonymous User
President at a tech services company
The technical support is fine and we have not had any issues.
Read full review of ForgeRock »
Prabhakar P.
Iam Consultant at itcinfotech
I have contacted the technical support team at PingFederate. I would rate their help as two out of ten. The problem...
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Anonymous User
Regional IT Application Owner at a manufacturing company
I've never reached out for technical support due to the fact that we have an internal team here in Germany. They are...
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Anonymous User
Lead IAM manager at a tech services company
The technical support is not proactive. If an issue or concern is raised, the support person must jump on a call as...
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Anonymous User
Lead IAM manager at a tech services company
The technical support team is very good.
Read full review of ForgeRock »
Anonymous User
Architecture Practice Lead at SKY TV New Zealand
3; on a scale from 1-5 (1=worst, 5=best).
Read full review of ForgeRock »
Atowheed Tahid
Principal Consultant at Road2Value
ForgeRock's customer support is very good. Generally, the team is very responsive and takes a sense of ownership and...
Read full review of ForgeRock »
Anonymous User
Senior Staff Technical Program Manager at a manufacturing company
The technical support team is good. We have some enhancement requests for them, and I think our people have a weekly...
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Mohamed Yassine Benomar
Cyber Security Consultant at a tech company
Their technical support is good.
Read full review of ForgeRock »
Anonymous User
Structural Engineer II at a manufacturing company
I have opened a case, and the tech support responded quickly. I google the issues.
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Shreya Reddy
Software Engineer at a financial services firm
ForgeRock's customer support team has been responsive and knowledgeable, assisting us during our technical challenges...
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Tavernt Muchenje
Managing Director at I'curity Solutions
ForgeRock was born out of the open souced technology and users can use the community support without a license. Users...
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Anonymous User
Manager at a consultancy
Technical support needs improvement. We have raised many cases but every time I call, they don't support. You need to...
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Anonymous User
Identity Architect at a financial services firm
The support for this solution is good.
Read full review of ForgeRock »
Jean-Michel Repond
System manager at Tribunal fédéral suisse
I have contacted their support. It's quite good. Out of ten, I would rate it a seven.
Read full review of ForgeRock »
Shruthi R Varikoti
Senior ServiceNow Developer at Wells Fargo
In Ping, I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors...
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Anonymous User
IAM CyberSecurity Consultant at a tech services company
So far, I do not have any complaints on the technical support side. Whenever we asked for any patches or bug...
Read full review of ForgeRock »
Sukhwinder Singh Sadioura
Sr. IAM Consultant at a marketing services firm
I have used technical support and they have a great team.
Read full review of ForgeRock »
Sravanakumar Nidamanooru
Identity and Access Management Specialist at a university
I have interacted with ForgeRock support a few times, mainly for configuration clarifications and complex...
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Anonymous User
Sr IAM Consultant at a healthcare company
The customer support team is quite responsive and knowledgeable. Whenever I encounter any issues or require...
Read full review of Ping Identity Platform »
Anonymous User
Solution Architect at a tech vendor
Support-wise, PingID is an eight out of ten because when my company faced a P1 incident or issue that company members...
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Bino Yohannan
Technology Architect at a tech services company
It's awesome. Instant responses on support calls.
Read full review of ForgeRock »

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Technical Support

No Data Available

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