Compare Knovos vs SAP

Knovos

Based on 1 review.

SAP

Based on 904 reviews.

Sample Customers

SAP BusinessObjects GRC

INEOS Melamines GmbH, Banco Galicia

Popular Solutions

Knovos eZSuite

1 reviews

SAP S/4HANA

48 reviews

SAP ERP

40 reviews

SAP BusinessObjects Business Intelligence Platform

34 reviews

Top Industries

Computer Software Company

30%

Comms Service Provider

18%

Government

18%

Healthcare Company

Comms Service Provider

21%

Computer Software Company

20%

Manufacturing Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Advisor at a financial services firm
We would use Knovos eZSuite for hosting documents in a legal dispute for review.
Read full review of Knovos eZSuite »

Review 1 of 1

Artur Chyziewicz
Co-Owner at Edusolution s.c.
I use this solution to model enterprise software architecture. We are customers of SAP and an educational...
Read full review of SAP Enterprise Architecture Designer »
RamakrishnanRamanathaiah
Vice President at a tech services company
I have an analytics background and I perform work for my clients using this product. There are many use case for HANA...
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
SAP Technology Manager at a financial services firm
We are implementing SAP S/4HANA for our customers. We are dealing with firms who are into manufacturing, retail, and...
Read full review of SAP S/4HANA »
Anonymous User
Senior Director Of Information Technology at a non-tech company
We use Operations Analytics for performance. I work with SAP analysts using their analytics tool to evaluate or...
Read full review of SAP IT Operations Analytics »
FerdinandGojo
IS Service Delivery & Assurance Manager, Canada at a tech vendor
We use SAP NetWeaver mainly for HR systems and occasionally purchase order approval.
Read full review of SAP NetWeaver »

Review 1 of 5

Customer Service

Anonymous User
Senior Advisor at a financial services firm
We have been in contact with the technical support and it was good.
Read full review of Knovos eZSuite »

Review 1 of 1

Venkatesh Mulabagilu
Digital Enterprise Architect at DXC
I have not been in touch with technical support.
Read full review of SAP Analytics Hub »
Antonio Valladares Fernandez
Technological Partner at Code-10 IT Consultants SL
The technical support is good.
Read full review of SAP Process Orchestration »
Matt Mueller
Global Business Process Management Facilitator
Customer service/support was great in the beginning but is now extremely poor. You can feel that Signavio does not...
Read full review of SAP Signavio Process Manager »
Alaba Ayotunde O. OLUWAYIMIKA
It Asset Management Lead at Dangote Industries Limited
We have in-house support. Calling technical support sometimes takes a while, but we have some people who have the...
Read full review of SAP SuccessFactors »
Moises Nájar
Executive Director at Extware Consulting
There is lack of good support in Mexico - I would prefer Oracle or IBM over SAP in terms of support.
Read full review of SAP Adaptive Server Enterprise »
Usman Saleem
Senior Manager IT Business Systems Architect / SAP Project Manager at a consumer goods company
we don't really deal with technical support very often. They are pretty efficient and they respond on time. So far,...
Read full review of SAP ERP »
Sudhir Kanakoti
SAP BIBO Consultant at NTT Data
There is no problem with SAP Analytics Cloud support. I do think there should be some training provided. We only have...
Read full review of SAP Analytics Cloud »
Anonymous User
Business Integration Manager at a financial services firm
Customer Service: We've had very good customer support. Technical Support: Technical support has been very good.
Read full review of SAP Crystal Reports »
Anonymous User
Corporate Trainer/Consultant at a tech consulting company
Their support is top notch, although you may have to pay for it.
Read full review of SAP Crystal Reports »
Anonymous User
SAP HANA Architect Associate at a tech services company
The level of customer service is good, but the speed and quality of their responses vary each time.
Read full review of SAP Lumira »
Ejaz Khan
Sr, I.T. Manager at Siddiqsons Ltd
There are some problems in technical support in Pakistan. I have a big license for SAP Business One, one of the 20...
Read full review of SAP Business One »
Anonymous User
Senior Business Analyst at a comms service provider
I have not had any contact with technical support. We have our IT support desk who handles any issues by contacting...
Read full review of SAP SuccessFactors »
Anonymous User
SAP Associate IT Consultant at a computer software company
We have not contacted technical support or submitted any tickets.
Read full review of SAP Analytics Cloud »
Anonymous User
Operational Director at a tech services company
We haven't worked directly with SAP's technical support, but we have support from the company which helped us...
Read full review of SAP Business One »
Anonymous User
Head of BI and Analytics at a comms service provider
Technical support has been relatively helpful in the past.
Read full review of SAP Business Warehouse »
Anonymous User
Enterprise Integration Architect at a security firm
Normally with SAP, we have a dedicated, in-house team. They run the system and fix problems if there are any, but it...
Read full review of SAP Replication Server »
Anonymous User
Network Engineer at a financial services firm
Customer service was found to be satisfactory.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Senior Engineering Manager at a tech services company
I have not interacted with the technical support. Other teams may have, but my involvement is more with the integration.
Read full review of SAP HANA »
Ahmad Kamal
Civil Engineer at gieco
We take the first level of support from a partner. They have not been very good. We are thinking of replacing the...
Read full review of SAP S/4HANA »
Abdelghani Khaatib
Consultant at TEDCO HOLDING
Technical support is great.
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Freelancer at a consultancy
It's good.
Read full review of SAP IQ »
HeHR893021
Head HRM Technology at a manufacturing company
SAP technical support is good. However, for HANA, they still have to go a long way to go.
Read full review of SAP HCM »
Hisham Ismail
Director of Operations of Support / co CEO at a tech services company
SAP's technical support is fine but could be a bit more responsive, speed-wise, and could improve in some specialized...
Read full review of SAP S/4HANA »
Anonymous User
SAP Consultant at a university
Technical support could be more helpful.
Read full review of SAP HCM »
VaishnavBsa
Sr Advisory Technical Specialist at IBM
I find the technical support for SAP HANA pretty good because if you have any issues, the team responds to you very...
Read full review of SAP HANA »
CSD174561
Chief of Systems Development at a non-tech company
We don't have problems with support. However, it's not as good as it used to be. In the past, they gave better...
Read full review of SAP ERP »
Anonymous User
Manager of Customer Care Center at a construction company
We have our own technical support group, so I have not been in contact with SAP for support.
Read full review of SAP Data Services »
Anonymous User
Administrator at HCI
The support quality depends upon the solution and the nature of the problem. It depends on which platform you working...
Read full review of SAP S/4HANA »
Anonymous User
Team Lead at a tech services company
I am the technical support of the solution.
Read full review of SAP Business One »
Anonymous User
SAP Data and Analytics Leader - Technology Consulting and Advisory at a consultancy
Technical support is quite helpful and responsive. I would rate them at an eight or nine out of ten. We are very...
Read full review of SAP S/4HANA Cloud »

Review 1 of 30

Technical Support

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