Compare Kiuwan vs Veracode

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Popular Solutions

Kiuwan

0 reviews

Kiuwan Insights

0 reviews

Veracode

21 reviews

Veracode Security Labs

1 reviews

Top Industries

University

11%

Construction Company

10%

Computer Software Company

Financial Services Firm

16%

Manufacturing Company

11%

Computer Software Company

10%

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Luis Carrió Hevia
Application Architect at IBM
We use it to modify and enhance code across various aspects of our projects, particularly focusing on key data. The...
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Felix Esteban
Head of Development and Consulting at Logalty
Our primary use case of this solution is to reduce our risks. I'm head of development and consulting.
Read full review of Kiuwan Insights »

Review 1 of 2

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
DevSecOps Engineer at a tech services company
My main task involved integrating a security tool into a cloud platform. Once the integration was complete, we ran...
Read full review of Veracode »

Review 1 of 2

Customer Service

Jose Luis Carrió Hevia
Application Architect at IBM
Generally, our team is responsible for overseeing applications and maintaining comprehensive records. If a client...
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Anshul Anshul
Sr. Manager at a tech services company
I have not used the support from Kiuwan.
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Francisco Parada López
Security consultant at Entelgy Innotec Security
In my case, I feel we need technical support to develop new rules and to comprehend some of Kiuwan's internal...
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Kelly Hoyos
Information Security Manager at ITC SOLUCIONES TECNOLOGICAS S.A.S
Kiuwan's support has room for improvement. You can only open a ticket is through email, and the support team is...
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Anonymous User
Technical Team Lead at a tech services company
Customer Service: Customer service is excellent. Technical Support: Technical support is very good.
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Anonymous User
Cofounder at a tech services company
Customer Service: The customer service is always ready, using the live chat integration. Technical Support: 10 out of...
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Layth Mansour
Information Security Officer at Umniah
We're working on some issues with some delays from the support team.
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Anonymous User
Digital Marketing at a marketing services firm
Customer Service: Haven't had any trouble. Technical Support: So far, we've opened a couple of tickets and we got a...
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Anonymous User
CEO at a tech services company
The technical support is very good. We have received valid answers to our questions.
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Anonymous User
Account Manager at a wireless company
An eight out of 10.
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Ernst Marais
Software Architect at Digital Solution Foundry (Pty) Ltd
We haven't had any issues or need to engage with technical support.
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Francisco Carlos Rodríguez
Information Security Manager and Business Continuity Manager at a legal firm
We haven't used technical support. It's a very new tool for our company.
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Felix Esteban
Head of Development and Consulting at Logalty
I've used the technical support sometimes but we haven't had a lot of issues. There is also a call centre and they...
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Felix Esteban
Head of Development and Consulting at Logalty
We did have a support case with a customer, but I was on holiday and did not interact with technical support myself....
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Anonymous User
Test Engineer at a tech company
The technical support is very good. They are responsive and are very knowledgeable. We are satisfied with their level...
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Anonymous User
Gerente at a tech services company
I would give technical support a rating of 10 out of 10.
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Felix Esteban
Head of Development and Consulting at Logalty
Kiuwan lacks decent support, it's very bad. A couple of years ago an American company bought Kiuwan and support...
Read full review of Kiuwan Insights »
Anonymous User
Managing Director at a tech vendor
Customer Service: Customer service is excellent; extremely helpful and knowledgeable about the subject matter....
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Anonymous User
Partner at a tech services company
Customer Service: Customer service is excellent. They have a very solid documentation site, as well as in-app...
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Anonymous User
Process and Software Quality Lead at a non-tech company
I would give technical support a rating of 9/10.
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Review 1 of 20

Michea Mbaziira
Insurance Agent at ICEA
The support is slow to respond.
Read full review of Veracode »
Alex Fuglaar
Manager at a financial services firm
I've never needed to contact technical support.
Read full review of Veracode »
Boyapati Sivannarayana
Devops Engineer at Accenture
Currently, we do not use support. We don't communicate with them.
Read full review of Veracode »
Shiva Prasad Reddy
Program Analyst at a tech services company
Their support team needs to respond in less time. It takes a lot of time for them to respond. When we reach out, we...
Read full review of Veracode »
Vikas Agrawal
DevOps Lead at HealthEdge Software, Inc.
We connected with Veracode's support a couple of times, and we got a different answer each time.
Read full review of Veracode »
Ujjwal Sachdeva
IT Developer at AdvaRisk
Technical support has been very fast and efficient. The team helps us at every phase of the development cycle.
Read full review of Veracode »
Deepak Naik
Chief Security Officer at Digite
We normally create a ticket for Veracode support, then they respond back within 24 hours. Our experience with them is...
Read full review of Veracode »
Everton Yoshitani
VP of Engineering at Resola Inc
I rate Veracode support 8 out of 10.
Read full review of Veracode »
Satheesh Bojedla
Senior engineer at a financial services firm
I contacted the solution's technical support during the automation part, and it went well, after which I never faced...
Read full review of Veracode »
EricOlson1
Application Security Program Manager at a tech services company
I'm happy with Veracode's support. We're getting the help we need. I meet with them weekly, and they answer our...
Read full review of Veracode »
Prakash Pillay
Director - Product Solution/Architecture at a tech vendor
Technical support is average. They take some time to respond.
Read full review of Veracode »
Anonymous User
Managing Principal Consultant at a tech vendor
I have used their technical support and they are quite good.
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Anonymous User
Lead Consultant DevOps and Infrastructure at a tech vendor
Technical support has been great at fixing any issues I've had.
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Anonymous User
Lead Application Security Engineer at a university
Customer support for Veracode is good.
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Anonymous User
Software Engineer at a tech services company
There was a time when we needed support from them. We organized a call because the license the company had included...
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Marcello Teodori
Software Architect at Alfresco Software
The staff of Veracode is very good. They're very supportive. When the product doesn't report something that we need...
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Reviewer339593
Cybersecurity Executive at a computer software company
There are some great, positive things about Veracode and the relationship they try to form with the clients....
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Anonymous User
Lead Product Security Engineer at a computer software company
I worked with Veracode's technical consultation staff and found the agent to be incredibly knowledgeable and...
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Mauro Verderosa
Cybersecurity Expert at PSYND
I would rate Veracode's technical support at nine out of 10. They would probably deserve a 10 but it is not as quick...
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Anonymous User
Global Application Security at a pharma/biotech company
On a scale of one to 10, I would give it an eight.
Read full review of Veracode »
Anonymous User
Lead Security Architect at a comms service provider
The support that Veracode provides is really fabulous. They are very responsive. They provide you with a thorough...
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Anonymous User
Associate Consultant at a comms service provider
We have not been in touch with Veracode's technical support.
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Anonymous User
Security Architect at a financial services firm
Their technical support is good, but we haven't really had to use it much, so far.
Read full review of Veracode »
Anonymous User
IT security architect at a consumer goods company
We have not had much free expert support from the vendor. We have had to have a team of highly skilled individuals to...
Read full review of Veracode »
Shahnawaz Azam
Manager IT at a tech company
I rate Veracode technical support nine out of 10. They are excellent. When we have problems, they provide a solution...
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Anonymous User
Chief Information Security Officer
I don't believe that the team has had any problem going on to the website, downloading the static code, or running...
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Anonymous User
Cyber Security Engineer at a consumer goods company
Technical support is great. The folks that I have interacted with, from services all the way through to the...
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Anonymous User
DevOps Release Engineer at a tech services company
Great.
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Oleksandr Klymenko
Development Manager at a computer software company
I am very pleased with the Veracode support because so far, there were no issues where they were not able to help us....
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Anonymous User
DevSecOps Consultant at a comms service provider
The technical support sometimes takes 48 hours to get back to us. Some of the support staff are not that great. There...
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Review 1 of 30

Technical Support

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