Compare Juniper vs Virtustream

Juniper

Based on 390 reviews.

Virtustream

Based on 4 reviews.

Latest Research

Buyer's Guide

Juniper AppFormix vs. VMware Aria Automation

November 2026

VMware Aria Automation vs. Juniper AppFormix

Updated: November 2026

Sample Customers

Juniper AppFormix

Rackspace, PlusServer

Popular Solutions

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

vCloud Air

0 reviews

Virtustream xStream

0 reviews

Top Industries

Outsourcing Company

10%

Manufacturing Company

Comms Service Provider

Construction Company

Comms Service Provider

21%

Construction Company

18%

Outsourcing Company

14%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
Marvis Virtual Network Assistant is primarily used for fast troubleshooting and identifying root problems across the...
Read full review of Marvis Virtual Network Assistant »

Review 1 of 5

RONNIE HENRY
Business Systems Manager at a consultancy
We are using the solution to host our mission-critical applications.
Read full review of Virtustream xStream »
Anonymous User
Sr vSpecialist at EMC

Read full review of vCloud Air »

Review 1 of 2

Customer Service

Sean Naude
Technical Architect at Clearaccess
I have not contacted the support from Juniper MX Series Universal Routing Platforms.
Read full review of Juniper MX Series Universal Routing Platforms »
Sadi Abalı
Advisor To The Board at Premier DC Veri Merkezi
There are no issues. Everyone that we know is happy with the product. We are satisfied, they are satisfied. We do not...
Read full review of Juniper Session Smart Router »
Stratos-Margaritis
Solutions Architect at Navarino SA
They have been pretty good. In some cases, they took a little bit of time to give a response for the cases we were...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I often communicate with the technical support of Juniper Mist Wired Assurance and sometimes open cases. These cases...
Read full review of Juniper Mist Wired Assurance »
Pawel Jenner
DevOps and System Engineer at Netyard
The solution's support is typical. It's not quite different from others. I fid it similar to other vendors. For...
Read full review of Juniper EX Series Ethernet Switches »
Mohammad Abdur Rahim Sarker
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
I rate the technical support a ten out of ten.
Read full review of Mist AI and Cloud »
Khokon Roy
Support Engineer, VPN & Security | Network Operation at a tech consulting company
Technical support is great. They are responsible and experienced. We have been satisfied with the level of support we...
Read full review of Juniper MX Series Routers »
Ildar Baybulatov
Infrastructure Expert and Architect at a non-profit
I've used the Juniper Support Team for a couple of problems with Juniper. They were great. they answered my questions...
Read full review of Juniper MX Series Routers »
Ahmed_Taha
Director Of Operations at Diverse
Technical support initially is not that fast, if the case requires escalation, the other levels of support are fast.
Read full review of Juniper SRX Series Firewall »
Özden-Aydın
Technology Consultant at NetWiser
The technical support of Juniper is an eight on a scale from one to ten; it is good enough.
Read full review of Juniper Session Smart Router »
Ali Shan
Network Administrator at Virtual University
I rate Juniper support eight out of 10.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
IT Manager at a hospitality company
We haven't needed to contact technical support.
Read full review of Mist AI and Cloud »
Anonymous User
Managing Consultant at a computer software company
The technical support is amazing. They are responsive and handle cases extremely well. Probably one of the better...
Read full review of Juniper QFabric »
Anonymous User
First Assistant Vice President at a financial services firm
The technical support is quite good.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Security Analyst at a computer software company
Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It...
Read full review of Juniper SRX Series Firewall »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
We connected with tech support seven or eight months ago. We got good support and a good response.
Read full review of Juniper SRX Series Firewall »
Girish Vyas
Architect - Cloud Serviced at a computer software company
The technical support or tech team is good. So far, when I worked with them, they have been able to resolve issues...
Read full review of Juniper SRX Series Firewall »
EleftheriaPetraki
Network Engineer at Technical University of Crete
I believe that their current setup for support is an acceptable solution in general terms. They have quite a nice...
Read full review of Juniper MX Series Routers »
Anonymous User
Key Account Manager at a consultancy
Technical support is a little worse than Cisco but better than everybody else.
Read full review of Juniper SRX Series Firewall »
Zack Lehman
COO at ALASKA POWER & TELEPHONE CO
My experience with customer support is that Juniper support has been solid. I would rate customer support an eight...
Read full review of Juniper MX Series Routers »
Darrin Khan
Compliance, Security & Testing Manager at a financial services firm
We have been in touch with Professional Services. They are excellent, and they're always on time. The responses are...
Read full review of Juniper EX Series Ethernet Switches »
Jean Almeida
Senior Network Analyst at a energy/utilities company
High level of technical support.
Read full review of Juniper SRX Series Firewall »
Se32Ntwk2190
Senior Network Analyst
I have spoken with technical support 30 or 50 times. On a scale of one to 10, I would evaluate Juniper technical...
Read full review of Juniper SRX Series Firewall »
Arif Mohammed
System Engineer at Keysight Technologies
Customer Service: It depends on region. US customer are currently getting the best service. Technical Support:...
Read full review of Juniper WXC [EOL] »
Yulong Wang
Sales Manager at Digital China
The customer service and support team is good.
Read full review of Mist AI and Cloud »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at Beyond Technology
I haven't really faced any issues because I've been working with their tech engineers for many years, more than 17...
Read full review of Juniper MX Series Routers »
Anonymous User
Business Development Manager at a tech vendor
Technical support is excellent. They are extremely helpful and responsive. We are quite satisfied with their level of...
Read full review of Juniper WLC Series »
Anonymous User
Network Security Engineer at a tech services company
I have dealt with Cisco's Technical support as well as the Technical support from Juniper, and there are some...
Read full review of Juniper vSRX »
D6B8
District Technology at INDEPENDENT SCHOOL DISTRICT 196
Support is hit and miss. Currently, we have had issues with support. Juniper called me back about a bad review. It...
Read full review of Juniper EX Series Ethernet Switches »
Gertis Des Vignes
ICT Product Manager at a comms service provider
We had to use the support in a couple of instances. When we have used the support, it was good. They were responsive...
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

RONNIE HENRY
Business Systems Manager at a consultancy
The customer service is mission-critical with great service. I rate the technical support a nine out of ten.
Read full review of Virtustream xStream »
Anonymous User
Director Solutions Architect - EMEA & APAC at Blue Medora
The support that I received on vCloud Air projects from the client relationship manager to the technical support was...
Read full review of vCloud Air »

Review 1 of 2

Technical Support

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