Compare Juniper vs StarWind

Juniper

Based on 362 reviews.

StarWind

Based on 280 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

August 2025

VMware vSAN vs. StarWind Virtual SAN

Updated: August 2025

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

August 2025

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: August 2025

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

August 2025

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: August 2025

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Juniper SRX Series Firewall

9 reviews

Juniper EX Series Ethernet Switches

12 reviews

Juniper vSRX

10 reviews

StarWind Virtual SAN

33 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Computer Software Company

16%

Manufacturing Company

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

RahulSivanandan
Network Manager at Bread LLC
Mist AI and Cloud is primarily used for wireless solutions, with our customers moving from Cisco Wireless to Mist AI...
Read full review of Mist AI and Cloud »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
The main use case for the Juniper EX Series Ethernet Switches includes using protocols such as RSTP and VLAN for...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager Technical at a tech services company
Normally this is not a small business. This is the enterprise business and service provider and large enterprise,...
Read full review of Juniper QFX Series Switches »
Patrick Anaku
Senior Network Engineer at Roke Telkom
I work with an internet service provider in Uganda and have experience working with Juniper MX Series Routers, as we...
Read full review of Juniper MX Series Routers »
Jayesh Mohan
Senior Network Engineer at a consultancy
I have been using Juniper Mist Premium Analytics for almost three and a half years, mainly in a service-based company...
Read full review of Juniper Mist Premium Analytics »

Review 1 of 5

Vladimir Simion
Pre Post Sales Engineer at Logiccomputer
My main use case for StarWind Virtual SAN is that I needed a solution for a customer for a virtual SAN, and that was...
Read full review of StarWind Virtual SAN »
Russ Le Puill
IT Manager at St Peter's Church of England Aided School
We desperately needed to update yet downsize our data centre. We had six hosts for only approximately 14 or so...
Read full review of StarWind HyperConverged Appliance »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 4

Customer Service

Stratos-Margaritis
Solutions Architect at Navarino SA
The technical support is very good.
Read full review of Juniper vSRX »
Elvis Mahadeo
Senior Systems Engineer at Caribbean Development Company
When we are trying to troubleshoot, we will find the support-type documentation. We haven't had any issues where we...
Read full review of Juniper EX Series Ethernet Switches »
Olajide Olusegun
Network Team Lead at Atlas Security
I have contacted the support from Juniper EX Series once. The response time took longer than I expected. Their public...
Read full review of Juniper EX Series Ethernet Switches »
Jeff Ehrenberg
IT Director at ADS
Based on my experience with technical support, I would rate them a four out of five.
Read full review of Juniper SRX Series Firewall »
Teuku Maiyasya
CTO at PT Bali Towerindo Sentra, Tbk
The technical support is very helpful. Any time we have a problem, they support us.
Read full review of Junos Space Network Director »
Teuku Maiyasya
CTO at PT Bali Towerindo Sentra, Tbk
I rate the technical support of Juniper Enterprise Routers a five out of five. The support is helpful. The last time...
Read full review of Juniper MX Series Routers »
Mienkuan Sung
Technical Manager at Hwacom Systems Inc.
Technical support has been very helpful and responsive to us. We are satisfied with the level of service on offer.
Read full review of Juniper MX Series Universal Routing Platforms »
Gyan Sharma
Assistant Programmer at Shri Lal Bahadur Shastri Rashtriya Sanskrit Vidyapeetha
We haven't had any major issues with the Juniper access points. If any minor issues arise, we contact the service...
Read full review of Juniper Mist Wireless Access Points »
Ibrahim Reda
Network and Security Engineer at CITG - Continental Information and Telecom Group
I would rate its customer support five out of ten.
Read full review of Junos Space Network Director »
JonathanHowell
Founding Director at Cyberdyne Solutions
The local teams are good in terms of engagement and support. uniper takes a big box in terms of backing their...
Read full review of Juniper vSRX »
Atul Torne
Sr. Backbone Architect at NTT Global Networks Incorporated
The Juniper technical support agents should have more technical and hardware knowledge of Juniper routers and...
Read full review of Juniper MX Series Routers »
Anonymous User
Owner & CEO at a comms service provider
Technical support is perfect.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Managing Consultant at a computer software company
I rate the support from the Juniper EX Series a nine out of ten.
Read full review of Juniper EX Series Ethernet Switches »
Updesh Yadav
Senior network engineer at GoTech
The solution's technical support team is responsive.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network and Security Engineer
The technical support was very good on the few occasions I required it.
Read full review of Juniper NetScreen [EOL] »
Anonymous User
Network Infrastructure Program Manager at a non-profit
The quality of technical support depends on the region. For me, Cisco is number one in technical support, regardless...
Read full review of Juniper MX Series Routers »
Gertis Des Vignes
ICT Product Manager at a comms service provider
We had to use the support in a couple of instances. When we have used the support, it was good. They were responsive...
Read full review of Juniper SRX Series Firewall »
Alejandro Erosa
Business Owner at Dropsoft
I would rate their technical support and eight out of ten. I would like to see a better product library or knowledge...
Read full review of Juniper MX Series Routers »
Hezio Fernandes
Works at wolterskluwer
I have not contacted support.
Read full review of Apstra Operating System »
Damilola Sanni
Network Security Engineer at a tech services company
We provide support to our clients, but we also receive support from Juniper as well. Still, as we've only completed...
Read full review of Juniper Contrail SD-WAN »
EleftheriaPetraki
Network Engineer at Technical University of Crete
I don't have any experience with their technical support.
Read full review of Juniper MX Series Routers »
Anonymous User
Information Security Manager at a recruiting/HR firm
We have been in touch with support and they've been good. During the configuration stages, we had a couple of tickets...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Manager of Infrastructure and Security Services at a government
The technical support staff is fantastic.
Read full review of Junos Space Network Director »
Richard A. LaJambe
Senior Network Administrator at Zetec, Inc.
The technical support for this solution is fair. I've had a lot worse, and I've had better, so it's run of the mill.
Read full review of Juniper vSRX »
Oscar Bashford
Network Operations Support at EOS IT Management Solutions Ltd
I believe there is something on Amazon and you can ask questions about the solution. I was trying to go through...
Read full review of Juniper vSRX »
Anonymous User
Network Engineer at a tech services company
We have very close contact with technical support, so if we have a problem we can contact them directly. It's a good...
Read full review of Juniper vSRX »
Anonymous User
Senior Network Security Engineer at Aplikas
Technical support is good. They seem to understand our customer's requirements. When they troubleshoot or support our...
Read full review of Juniper SRX Series Firewall »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
For Juniper technical support and customer service, I would rate them as 8.
Read full review of Juniper EX Series Ethernet Switches »
Glenn-Camilien
Senior Cybersecurity Engineer at a financial services firm
I would rate their support with Juniper highly as the engineers I worked with were good. I would rate them a seven or...
Read full review of Juniper Sky Enterprise »
Anonymous User
ICT System Specialist at a comms service provider
I would give the technical support an eight out of 10 rating.
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

Vladimir Simion
Pre Post Sales Engineer at Logiccomputer
Customer support for StarWind Virtual SAN is great. They connected to my setup, verified it, validated it, and even...
Read full review of StarWind Virtual SAN »
Tayre José Rivas Salas
TI support analyst at Invermedia
The technical support can be a bit complicated by language barriers, however, the objectives have been achieved.
Read full review of StarWind Virtual SAN »
Igor Beck
IT-Administrator at Milchwerk Jäger GmbH
We always used customer support on any new HCA setup. They do checkups and look over the configuration to make sure...
Read full review of StarWind HyperConverged Appliance »
Ho-Ching Yung
IT Director/Senior Software Developer at Hillis-Carnes Engineering
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
Read full review of StarWind HyperConverged Appliance »
Matthew Henson
Owner at Split Digital LLC
When I've had a problem, I have had someone respond almost immediately. If not picking up the phone and helping me...
Read full review of StarWind Virtual SAN »
MarkMgr
IT Manager at a hospitality company
We don't use the ProActive Support. We have the Standard level. It's very good. We haven't had any issues with it....
Read full review of StarWind Virtual SAN »
HuckyBridge
President at EXAG Multimedia
I don't use the solution's technical support. They have good videos.
Read full review of StarWind Storage Appliance »
Anonymous User
Systems Engineer & Cloud Specialist at myCRECloud | Cloud Application Hosting
Customer service goes above and beyond to help you. I've never dealt with a more capable team in my years of doing IT.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Partner at Arbeit
We have had a very good experience with technical support.
Read full review of StarWind Virtual SAN »
SpShawn
Sysadmin at SUN PEAKS RESORT CORP.
Support exceeds expectations every time we work together. I have always been able to work with the same engineer, and...
Read full review of StarWind HyperConverged Appliance »
Николай Фокин
Works at Cloud4y.ru #1 корпоративный облачный провайдер
We are satisfied by the level of service we got almost six years ago and continue to receive. We were surprised to...
Read full review of StarWind Virtual SAN »
Aljoša Čolnik
IT Manager at PROTECT Infra d.o.o.
They offer great support.
Read full review of StarWind Virtual SAN »
Justin Graves
IT Supervisor at Area Agency on Aging Region 9, Inc.
The technical support is A+.
Read full review of StarWind Virtual SAN »
Anonymous User
Web Services and Systems Development at a non-profit
I never felt rushed while I had to install additional host NIC cards and they walked me through every step of the...
Read full review of StarWind Virtual SAN »
Andre C A Griffith MSc MBCS MCTS MCP ITIL
Works at a insurance company
Support for this solution is excellent.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Conestoga
Our experience with customer service and support has been very positive. Sales staff helped us size the appliances we...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Manager at a computer software company
Their support has been excellent. They will walk you through every step of the way and help you with anything you...
Read full review of StarWind Virtual SAN »
Andrew_Lee
IT Infrastructure Analyst at a retailer
Tech support is very prompt, very friendly. They're knowledgeable. I don't think I have come across anything that...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Chief Technology Expert at Rapid Response Networks
Vendor support has been very responsive and provided help with all issues we have encountered.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support team, from implementation to general operating questions, has been an incredible value add and well worth...
Read full review of StarWind Virtual SAN »
Nikos Chavenetidis
Technical Department Manager at ACS SA
In one problem that I with the performance, they gave me a solution very quickly using a remote session.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Streeter Marshall LLP
Support is absolutely fantastic; we couldn't rate them highly enough.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior Network Engineer at inSync Computer Solutions
We had one issue with a part failing, and we were informed by support before we even knew. The part and on-site...
Read full review of StarWind HyperConverged Appliance »
Felix E.
Technischer IT-Berater at ITC GmbH
They have only friendly and positive experiences, always a helping hand. Also, they are offering proactive support,...
Read full review of StarWind Virtual SAN »
Anonymous User
General Do It All at Western Idaho Cabinets, Inc.
Support is the best thing about StarWind. I can't praise them enough. The initial setup and purchase are a single...
Read full review of StarWind HyperConverged Appliance »
Matt_Thomas
Network Manager at Riverston Schools
They are great at monitoring. The Proactive Premium Support has helped to free up an employee, as I'm the only one...
Read full review of StarWind HyperConverged Appliance »
Paul T
Network and Information Systems Engineer at a financial services firm
Technical support is absolutely fantastic, always eager to help, and technical support was fast and concise.
Read full review of StarWind HyperConverged Appliance »
Daniel P.
Works at a transportation company
Customer service and support is the strongest part of this company. I have zero issues with them and wish other...
Read full review of StarWind Virtual SAN »
Anonymous User
Works
Qualified online support specialists are always ready to help.
Read full review of StarWind Virtual SAN »
Kamil
Specialist in the center of security at PERN S.A.
Our experience is that we get a fast response from technical support.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

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