Compare Juniper vs StarWind

Juniper

Based on 390 reviews.

StarWind

Based on 296 reviews.

Latest Research

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August 2026

VMware vSAN vs. StarWind Virtual SAN

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Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

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Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

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Red Hat Ceph Storage vs. StarWind Virtual Tape Library

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Red Hat Ceph Storage vs. StarWind Virtual Tape Library

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Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

9 reviews

Juniper MX Series Routers

4 reviews

StarWind Virtual SAN

27 reviews

StarWind HyperConverged Appliance

2 reviews

StarWind Storage Appliance

0 reviews

Top Industries

Manufacturing Company

Comms Service Provider

Financial Services Firm

Outsourcing Company

Financial Services Firm

11%

Computer Software Company

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
Patrick Anaku
Senior Network Engineer at Roke Telkom
The important thing for our use case of Juniper EX Series Ethernet Switches has been reliability, and there are...
Read full review of Juniper EX Series Ethernet Switches »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Nazish Sameer Shaikh
Senior Network Security Engineer at UNITE HERE HEALTH
I contacted the solution's technical support for configuring devices. I am happy with the technical support because...
Read full review of Juniper WLC Series »
GlennCamilien
Senior Cybersecurity Engineer at a financial services firm
Compared to Cisco support, I would rate Juniper seven out of 10. It varies depending on who you get.
Read full review of Juniper SRX Series Firewall »
Chinedu Onwurah
Global Juniper Presales Engineer at Westcon-Comstor
I rate the technical support an eight out of ten. I have not really had issues with support.
Read full review of Mist AI and Cloud »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
It doesn't require any technical support. It is required at the time of implementation
Read full review of Marvis Virtual Network Assistant »
Dr. Gyan Chand Sharma
Assistant Programmer at Shri Lal Bahadur Shastri Rashtriya Sanskrit Vidyapeetha
We haven't had any major issues with the Juniper access points. If any minor issues arise, we contact the service...
Read full review of Juniper Mist Wireless Access Points »
EricLo
Assistant IT Manager - Infrastructure & Operation at Hong Kong Aircraft Engineering Co Ltd
We've used technical support very few times. They are fine. they respond. It's pretty standard.
Read full review of Juniper SRX Series Firewall »
Stratos-Margaritis
Solutions Architect at Navarino SA
The support is excellent. Whenever we needed assistance, they were very supportive. I would rate their support a ten...
Read full review of Juniper vSRX »
NoelThompson
Managing Director at Altostratus Tech (Pty) Ltd
My impression of Juniper support is generally good, and I would rate it probably a 9. Sometimes they are a bit slow...
Read full review of Juniper Mist Wireless Access Points »
Raihan Hossain
Senior Network and Cyber Security Engineer (Team Lead) at Excel Technologies ltd
Juniper's technical support is highly responsive. Whenever I face a problem, I create a Mist ticket, and they respond...
Read full review of Juniper Mist Edge »
MuhammadBilal2
Manager Networks at a financial services firm
Technical support has been very good. We are fine with them.
Read full review of Juniper EX Series Ethernet Switches »
Lukas Harkabus
Security Presales Consultant at Trestech s.r.o.
The technical support is not as good as it used to be, but it is comparable to that of other vendors such as Cisco....
Read full review of Juniper SRX Series Firewall »
Sadi Abalı
Advisor To The Board at Premier DC Veri Merkezi
There are no issues. Everyone that we know is happy with the product. We are satisfied, they are satisfied. We do not...
Read full review of Juniper Session Smart Router »
RafaelTorres
Founder at Torres & Torres Tech
I contacted the support team once, to address a failure by replacing two units. It was a good experience. The...
Read full review of Juniper QFX Series Switches »
SRI GANESH PHANIYAPPA
Sub Divisional Engineer NOC Bangalore at Bharat Sanchar Nigam Limited
The technical support services are excellent.
Read full review of Juniper vSRX »
Yogesh Bangar
Senior Network Engineer at Tata Motors
My experience with customer service was great. When I raised the problem, I contacted Juniper TAC for the Mist TAC....
Read full review of Mist AI and Cloud »
Anonymous User
CEO at a tech services company
Technical support is very good. I usually create tickets to the Juniper technical support, and they usually can help...
Read full review of Juniper SRX Series Firewall »
Gertis Des Vignes
ICT Product Manager at a comms service provider
We had to use the support in a couple of instances. When we have used the support, it was good. They were responsive...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Network Engineer at a manufacturing company
The customer service and support are good.
Read full review of Juniper QFX Series Switches »
Dániel Halmai
Head of IT Network Division at Panorinformatika
Technical support has been good so far. They are helpful and we find them to be responsive. We are satisfied with the...
Read full review of Juniper WLC Series »
Anonymous User
Network and System Specialist at a tech services company
4-5 of 5, very good, fast tech support
Read full review of Netrounds »
Anonymous User
Information Technology Security Engineer at a tech services company
The technical support is satisfactory.
Read full review of Juniper MX Series Routers »
Anonymous User
Technical Lead at a tech services company
Technical support was not helpful. The support was horrible. Once we started our investigation, we were faced with...
Read full review of Juniper SRX Series Firewall »
ErwinVos
Coordinator/Senior IT Specialist at a library
The technical support was fine until they stopped developing the product and then it was bad because there was no...
Read full review of Juniper WLC Series »
Anonymous User
Owner & CEO at a comms service provider
They have a lifetime warranty for most products, which is good.
Read full review of Juniper MX Series Routers »
Arif Mohammed
System Engineer at Keysight Technologies
Customer Service: It depends on region. US customer are currently getting the best service. Technical Support:...
Read full review of Juniper WXC [EOL] »
Anonymous User
Managing Consultant at a computer software company
I haven't dealt with their tech support for this particular solution, but I've dealt with their support before and...
Read full review of Juniper Mist Wired Assurance »
Julien KOLLE M
Cloud Infrastructure Architect at POST Luxembourg
Customer service rating: 4
Read full review of Juniper Session Smart Router »
Wesley Wang
DevOps System Engineer at Monash University
The technical is responsive, knowledgeable, and customer-friendly.
Read full review of Juniper QFabric »
Anonymous User
Senior Network Engineer at Advanced Technologies
I have created only one ticket for technical support. The support was quick.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Works at a comms service provider
Customer Service: Good, but not the best.Technical Support: Good.
Read full review of Juniper EX Series Ethernet Switches »

Review 1 of 30

Jacob Egan
Systems Administrator at White Oak Management
Any interaction with customer service and support has been awesome. They are quick to respond and very thorough.
Read full review of StarWind Virtual SAN »
Russ Le Puill
IT Manager at St Peter's Church of England Aided School
All support is very helpful and friendly.
Read full review of StarWind HyperConverged Appliance »
Spencer Lines
Information Systems Manager at HALL'S CONSTRUCTION CORPORATION
Their customer service and support have been world-class. There is no other company I've ever worked with that had...
Read full review of StarWind Virtual SAN »
WJHG
Soporte IT at Sildan Security
We have not had any contact with technical support.
Read full review of StarWind Virtual SAN »
dchapman
Technology Director at Tryon International Equestrian Center & Resort
Technical support has been top-shelf!
Read full review of StarWind HyperConverged Appliance »
Edward Wordsworth
Technical Support Manager at Support IT
The product offers great service and support.
Read full review of StarWind Virtual SAN »
Matthew Henson
Owner at Split Digital LLC
When I've had a problem, I have had someone respond almost immediately. If not picking up the phone and helping me...
Read full review of StarWind Virtual SAN »
Claire Madison
IT Manager at Projects Inc.
They could use a little more diversity in their technicians. Some of them are a little bit difficult to understand....
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Tech/ Network Admin at Society of St James
Customer service is very helpful and polite. They will help you with pricing and to find the proper license that...
Read full review of StarWind Virtual SAN »
Anonymous User
Chief Technology Expert at Rapid Response Networks
Vendor support has been very responsive and provided help with all issues we have encountered.
Read full review of StarWind Virtual SAN »
Francesco Infantini
IT Administrator at AptGetDefence SL
I have used only the public forum support for StarWind Virtual SAN, and in that case, answers were readily given.
Read full review of StarWind Virtual SAN »
Anonymous User
IT at SOMIAC
Technical support works very responsibly when we have questions. They connected remotely to our servers, performed an...
Read full review of StarWind Virtual SAN »
Artur Kamalov
Head of Local Area Network Department at JSC Ufanet
Support has standard procedures and rules. It was provided at a good level.
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Engineer & Cloud Specialist at myCRECloud | Cloud Application Hosting
Customer service goes above and beyond to help you. I've never dealt with a more capable team in my years of doing IT.
Read full review of StarWind HyperConverged Appliance »
ChrisKlose
IT Manager at a transportation company
I would commend the support. They have very knowledgeable people. If they don't have the answer, they quickly access...
Read full review of StarWind HyperConverged Appliance »
Kamil
Specialist in the center of security at PERN S.A.
Our experience is that we get a fast response from technical support.
Read full review of StarWind Virtual SAN »
Anonymous User
Partner at Arbeit
We have had a very good experience with technical support.
Read full review of StarWind Virtual SAN »
Anonymous User
System Admin | Network Engineer | Project Lead at R.K. Black, Inc
Support is prompt and usually, they can meet via Zoom in just a few minutes from the creation of a support...
Read full review of StarWind Virtual SAN »
Arcwell R. Hernandez
Director/Solutions Architect at TechOps Trinidad & Tobago LTD
very good
Read full review of StarWind Virtual SAN »
TRAIANO ...
Technology Solutions, Support & Training at UNISONMEDIA Group, Inc.
This area has been the best for us, especially being new to this technology. The support team was amazing with...
Read full review of StarWind Virtual SAN »
Anonymous User
Founder at Provectus Networks
What also sets StarWind apart is the support. They have techs that are not just call-routers, but that actually know...
Read full review of StarWind Storage Appliance »
Anonymous User
Works
Their software support team had been very helpful in the initial setup of the system and also helped to reconfigure...
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at Kelly Aerospace, Inc.
Support is nothing but stellar. The support staff is very knowledgeable and willing to help.
Read full review of StarWind Virtual SAN »
SimplifyTech
CEO at Simplify Technology
Their support goes above and beyond with the integration of their software.
Read full review of StarWind Virtual SAN »
Anonymous User
Corporate Technology Manager at MTE LOGISTIX INC.
The installation was straightforward but it still was a new product for us and we didn't know how it was going to...
Read full review of StarWind Virtual SAN »
HuckyBridge
President at EXAG Multimedia
I don't use the solution's technical support. They have good videos.
Read full review of StarWind Storage Appliance »
Anonymous User
Manager, Network at Burnham Holdings Inc
I would say StarWind has the best customer service and support. They are quick and aggressive in resolving any issues...
Read full review of StarWind Virtual SAN »
Anonymous User
Web Services and Systems Development at a non-profit
I never felt rushed while I had to install additional host NIC cards and they walked me through every step of the...
Read full review of StarWind Virtual SAN »
Anonymous User
Works
Technical support has been fantastic on the very few occasions we've had to call them. The engineers aren't just well...
Read full review of StarWind Virtual SAN »
Anonymous User
Information Systems Manager at a aerospace/defense firm
StarWind Proactive Support is fairly responsive. They definitely go above and beyond to address the issues, when...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

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