Compare Juniper vs StarWind

Juniper

Based on 390 reviews.

StarWind

Based on 296 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

October 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: October 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

October 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: October 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

October 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: October 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

StarWind Virtual SAN

27 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

0 reviews

Top Industries

Outsourcing Company

Manufacturing Company

Comms Service Provider

Financial Services Firm

12%

Outsourcing Company

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »
Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

AbdallahSamir
Testing Engineer at a tech services company
They are really supportive.
Read full review of Juniper MX Series Routers »
Luong Pham
Network Engineer at Vnpt
The support team is quite good. They respond quickly and have been effective in fixing our issues. I would rate the...
Read full review of Juniper MX Series Routers »
Marc Gaethofs
ICT manager at Thys Bouwprojecten
It is noteworthy that some challenges arose initially during the transition when Juniper took over. I vaguely recall...
Read full review of Mist AI and Cloud »
Luis Corrochano
Presales Manager and Co-founder at Kaizen Networks
The product's tech support is good.
Read full review of Juniper Contrail SD-WAN »
Chinedu Onwurah
Global Juniper Presales Engineer at Westcon-Comstor
I would rate the technical support as a nine out of ten.
Read full review of Juniper Mist Wireless Access Points »
Naveen Tej
Cybersecurity Solutions Architect at Netcon Technologies India Private Limited
Support is provided if you have a contract with a partner.
Read full review of Mist AI and Cloud »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I often communicate with the technical support of Juniper Mist Wired Assurance and sometimes open cases. These cases...
Read full review of Juniper Mist Wired Assurance »
Pawel Jenner
DevOps and System Engineer at Netyard
I think technical support is good.
Read full review of Juniper SRX Series Firewall »
Chinedu Onwurah
Global Juniper Presales Engineer at Westcon-Comstor
I have contacted Juniper support in a few cases, and my experience with them is that the response was okay; it wasn't...
Read full review of Mist AI and Cloud »
Anoop-Kumar
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Technical support is definitely good. It's called the JTAC support, which is always good. No problems whatsoever.
Read full review of Juniper QFabric »
Atul Torne
Sr. Backbone Architect at a comms service provider
The technical support is good.
Read full review of PTX Series Routers »
Anoop-Kumar
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
The technical support is good.
Read full review of Juniper MX Series Routers »
Anonymous User
Systems Engineer
The technical support team is very co-operative and gives quick responses for the logged cases. A hundred percent of...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Project Engineer at a comms service provider
Technical support is good.
Read full review of Juniper QFX Series Switches »
Viswanathan Selvakumar
Senior Manager at Allsec Technologies Ltd
The support that we receive from the partner is good. They are available if you are looking for a replacement or an...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Owner & General Manager at a media company
Juniper's 3rd level support could be much better and faster. Local partner is perfect, but not almighty, we have to...
Read full review of Juniper EX Series Ethernet Switches »
AlMAmun
Assistant Manager at GBPL
Ultimately, when customers encounter challenges, they reach out to us for assistance. We then establish a schedule...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Head Of Network & Technical Support at a financial services firm
Juniper supports their products very well.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Telecommunications Manager at a logistics company
We've dealt with their leadership team and the account team when most of those folks were from Motorola. Previously,...
Read full review of Juniper Mist Edge »
Anonymous User
Network Engineer at a non-tech company
Technical support has resolved any problems I've had in a relatively quick amount of time.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Managing Consultant at a computer software company
I haven't dealt with their tech support for this particular solution, but I've dealt with their support before and...
Read full review of Juniper Mist Wired Assurance »
Anonymous User
Head of Network Operations at a tech company
A nine out of 10.
Read full review of Netrounds »
Anonymous User
Senior Network Engineer at a tech services company
The vendor support is good. The technical support is good.
Read full review of Juniper EX Series Ethernet Switches »
Terah Kaggwa
Technical manager at Djamboree
We had local support.
Read full review of Juniper MX Series Routers »
Pratap Barik
Data Center Admin at Sysnet Global Technologies
I would rate technical support from Juniper as nine out of ten. With AI features and ChatGPT available, you can get...
Read full review of Juniper EX Series Ethernet Switches »
Wesley Wang
DevOps System Engineer at Monash University
The technical is responsive, knowledgeable, and customer-friendly.
Read full review of Juniper QFabric »
Piotr Zwierzykowski
Chair of Communication and Computer Networks at Poznan University of Technology
I have not used support services because I rely on experienced colleagues for answers.
Read full review of Juniper SRX Series Firewall »
Wesley Wang
DevOps System Engineer at Monash University
Tech support is fine. There is no need to improve it.
Read full review of Juniper EX Series Ethernet Switches »
Girish Vyas
Architect - Cloud Serviced at a computer software company
The technical support or tech team is good. So far, when I worked with them, they have been able to resolve issues...
Read full review of Juniper SRX Series Firewall »
Muhammad Atif Jauhar
Professional Services (Security) at Business Management Company
I am satisfied with their technical support. It is better than what I have experienced with some other solutions.
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

Jccerong Heron
System Engineer at a tech vendor
I have to add that the support team of StarWind really knows the product and is helpful to implement the solution....
Read full review of StarWind Virtual SAN »
Jeremy Brenton
IT Director at Roseman University of Health Sciences
Customer support for StarWind Virtual SAN is excellent and is the number one selling point to me. I would rate the...
Read full review of StarWind Virtual SAN »
A Mizuno
IT Manager at The Children's Foundation
Service technicians are professional, knowledgeable, and very responsive.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at WYATT EARLY HARRIS WHEELER LLP
Support is fantastic. It is quick, responsive, knowledgeable, and professional.
Read full review of StarWind Virtual SAN »
dchapman
Technology Director at Tryon International Equestrian Center & Resort
Technical support has been top-shelf!
Read full review of StarWind HyperConverged Appliance »
Chris Swain
it at brimstone cottage
The customer support of StarWind Virtual SAN is excellent; it always has been. If I drop them a message or give them...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a non-profit

Read full review of StarWind HyperConverged Appliance »
Fritz Fulde
IT Specialist at a tech services company
Most of the information was quite clear on their website. The knowledge base is quite sufficient with all the info...
Read full review of StarWind Virtual SAN »
Max Polanc
IT Admin at Protect Fundus d.o.o.
We have found that we can get a quick response to questions on the forums.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Service Supervisor at VIP Technology Solutions Group
Tech support has been fantastic. Always willing to help no matter what time of day/night. I've never had to have an...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a tech services company
No issues. They solved our problems, validated our configurations and roadmap, and suggested improvements.
Read full review of StarWind Virtual SAN »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
It was great working with technical support. They took the time to address everything I needed to know.
Read full review of StarWind Virtual Tape Library »
Anonymous User
Senior IT Support Specialist at Seneca Family of Agencies
Customer service has been kind and professional and on top of their game. We're notified very quickly if they notice...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director Of Information Technology at Cass County Government
Customer service and support have been great for the little time that we've had to talk to them. They are out of...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at SSB Security State Bank
Customer support has been terrific and support has been very knowledgeable and timely. Sometimes, the accent has been...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Founder at Provectus Networks
What also sets StarWind apart is the support. They have techs that are not just call-routers, but that actually know...
Read full review of StarWind Storage Appliance »
Kyle Buxton
Manager, Field Support at a outsourcing company
The technical support team has been very involved and supportive. They have been great at demoing what they can do...
Read full review of StarWind Virtual SAN »
Arcwell R. Hernandez
Director/Solutions Architect at TechOps Trinidad & Tobago LTD
very good
Read full review of StarWind Virtual SAN »
Bern Farrant
Security and Systems Engineer at New Creation Consulting
The technical support is responsive and competent. If only more companies were like this...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at a computer software company
Their support has been excellent. They will walk you through every step of the way and help you with anything you...
Read full review of StarWind Virtual SAN »
Ho-Ching Yung
IT Director/Senior Software Developer at Hillis-Carnes Engineering
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
I.T. Director at MBI
The few times I've ever engaged with technical support were for upgrades, and it was always pretty painless, with the...
Read full review of StarWind Virtual SAN »
Anonymous User
Sr. Network Engineer at a computer software company
Customer service has always been excellent.
Read full review of StarWind Virtual SAN »
Justin Graves
IT Supervisor at Area Agency on Aging Region 9, Inc.
The technical support is A+.
Read full review of StarWind Virtual SAN »
Николай Фокин
Works at Cloud4y.ru #1 корпоративный облачный провайдер
We are satisfied by the level of service we got almost six years ago and continue to receive. We were surprised to...
Read full review of StarWind Virtual SAN »
Tyler Funk
Sr. IT Systems Engineer at Weidner Property Management LLC
Customer support has gone above and beyond for me in the past, even though I'd forgotten to renew our support...
Read full review of StarWind Virtual SAN »
Kelly Von Der Heyden
Sales Director at Cloud Ready
The support that they provide is excellent. They have 24 hours a day seven days a week support, and all the engineers...
Read full review of StarWind Virtual Tape Library »
Anonymous User
Works
Qualified online support specialists are always ready to help.
Read full review of StarWind Virtual SAN »
Francesco Infantini
IT Administrator at AptGetDefence SL
I have used only the public forum support for StarWind Virtual SAN, and in that case, answers were readily given.
Read full review of StarWind Virtual SAN »
Anonymous User
Field Engineering Lead at Superior Support Resources, Inc.
Customer service is the best part of this product. The customer service and support I have received are unmatched by...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

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