Compare iSpring Solutions vs SAP

iSpring Solutions

Based on 1 review.

SAP

Based on 1639 reviews.

Sample Customers

iSpring LMS

IBM, AT&T, DELL, Teleflex, Johnson&Johnson, Samsung, Abbyy

SAP SuccessFactors Learning

SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)

Popular Solutions

iSpring LMS

0 reviews

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

9 reviews

Top Industries

No Data Available

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Learning Solutions Developer II at a legal firm

Read full review of iSpring LMS »

Review 1 of 1

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Ritesh Durvasha
Senior consultant at a consultancy
I would rate the vendor support as eight. I am satisfied with the response time and quality.
Read full review of SAP BW4HANA »
Hasan Haseeb
Senior Network Engineer at a tech services company
We are the ones who are logging support tickets on behalf of customers. SAP CRM is a reliable partner for us. The...
Read full review of SAP CRM »
AzimSyed
Territory Manager at a tech services company
The technical support is very good.
Read full review of SAP S/4HANA »
Mouly Korthiwada
Enterprise Architect at a tech consulting company
SuccessFactors' technical support is responsive.
Read full review of SAP SuccessFactors »
Dave Dumeni
Project Manager at a comms service provider
Technical support is excellent.
Read full review of SAP HCM »
Achmad Dimyati
IT Service Management Team Lead at a financial services firm
We work through the account manager.
Read full review of SAP SuccessFactors Recruiting »
Md Ashraful Islam
Executive Director, IT & Business Operation at a manufacturing company
In my previous business, which involved a large-scale SAP implementation, we had direct access to SAP support as our...
Read full review of SAP HANA »
Nalin Kumar
Quality Assurance Group Lead at a tech vendor
Technical support from SAP for this particular system is not frequently required because our team has become quite...
Read full review of SAP Portfolio and Project Management »
Vasu Narasimha
Founder & CEO at a tech services company
The technical support capabilities are very strong. When we have any technical issues with the solution the...
Read full review of SAP SuccessFactors »
Anonymous User
Solution Architect - SAP Banking at a financial services firm
We are satisfied with technical support.
Read full review of SAP Process Orchestration »
Mohamed-Nabih
I.T. Manager at a consumer goods company
I have my core team in the company and second level support through SAP partners and then the SAP company is our...
Read full review of SAP NetWeaver Business Warehouse »
Iain Hadwin
SAP Ariba Specialist at a manufacturing company
The customer support team is generally good most of the time. Most of the time, the support is pretty good; however,...
Read full review of SAP Ariba Procurement »
Anonymous User
Project Manager at a logistics company
The technical support is good.
Read full review of SAP HANA »
YogendraSingh
Head-IT/SAP at a retailer
Technical support has been great. We've used them in the past and have been satisfied with how they have helped us.
Read full review of SAP S/4HANA Cloud »
Michael Lutz
Sr. Data Warehouse Developer at a healthcare company
SAP's support is good, but the process can be complex. If I were giving it a letter grade, I would say B-minus.
Read full review of SAP Data Services »
Anonymous User
Director at a tech vendor
We have less technical support because of the fewer resources in the region, but we don't have any issues at the...
Read full review of SAP S/4HANA »
Anonymous User
SAP HCM/FICO Team lead at a transportation company
The solution is stable, so I didn't need to reach out to technical support very often. When I did, they were helpful....
Read full review of SAP HCM »
NizarAhmad
BI & EIS Manager at a manufacturing company
We have not used a single technical support call for SAP, which is great. As a whole, technical support was good, but...
Read full review of SAP Data Services »
Anonymous User
Senior Programmer - DB Mgt & Crystal Reports at a computer software company
Terrible, if it wasn’t for the Google community there would not be any support at all.
Read full review of SAP Crystal Reports »
Darweesh Saber
SAP HCM Senior Consultant at a sports company
The solution's support team always addresses our problems very well.
Read full review of SAP HCM »
Anonymous User
Enterprise Services Platforms Head at a energy/utilities company
The SAP support has been good.
Read full review of SAP SuccessFactors Learning »
Anonymous User
Business Objects Admin/Developer at a healthcare company
Customer Service: In a word, bad. Account reps constantly change and it’s impossible to find out who your current rep...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Paul Kellett
Software Engineer at a energy/utilities company
Average. Technical support from SAP is mediocre. The local support is decent.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Ehab-El Hagar
Chief Executive Officer
We were only demoing the product and therefore did not really use technical support.
Read full review of SAP Cloud Platform »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
The tool's technical support is not very easy, and they tend to ask many questions, taking more time to respond and...
Read full review of SAP Analytics Cloud »
David Mbugua
Group General Manager-ICT at a consumer goods company
The customer service is excellent, whereas the technical support is not among the best but we managed.
Read full review of SAP HANA »
Anonymous User
Global Product Manager at a tech services company
I have experience with SAP technical support and have contacted them. That's one thing I've complained quite a lot...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
CTO RPA at a tech services company
The technical support is good but It's more expensive than Contextor.
Read full review of SAP Intelligent RPA »
Carel Van Der Merwe
CEO at a consultancy
In the time that I have been using this product, it has never been necessary to contact technical support. I think...
Read full review of SAP PowerDesigner »
Moetez Ben Salah
Data Consultant at a retailer
We're currently looking for external support because SAP are not very proactive when it comes to support.
Read full review of SAP PowerDesigner »

Review 1 of 30

Technical Support

No Data Available

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