Compare Isis vs SAP

Isis

Based on 1 review.

SAP

Based on 898 reviews.

Sample Customers

Isis Papyrus Business Designer

Sherwin Williams

SAP Signavio Process Manager

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Popular Solutions

SAP S/4HANA

46 reviews

SAP ERP

42 reviews

SAP BusinessObjects Business Intelligence Platform

34 reviews

Top Industries

Computer Software Company

27%

Comms Service Provider

19%

Financial Services Firm

16%

Insurance Company

Comms Service Provider

21%

Computer Software Company

21%

Manufacturing Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Darshan Makhecha
Sr Sales Engineer at a manufacturing company
CRM is used as a partner or a companion for a person who is handling account management. We can get the complete data...
Read full review of SAP CRM »
Philip Benjamin
Executive Director at a non-profit
The database server is used for the operations of the entire company, both financials and operationals. I'm the...
Read full review of SAP Adaptive Server Enterprise »
RamakrishnanRamanathaiah
Vice President at a tech services company
I have an analytics background and I perform work for my clients using this product. There are many use case for HANA...
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Specialist Programmer at a tech services company
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between...
Read full review of SAP Customer Data Cloud »
Anonymous User
Systems & Quality Advisor at a mining and metals company
We have a workforce of approximately 300 people plus a few hundred contractors who periodically work for us. We use...
Read full review of SAP Litmos »

Review 1 of 5

Customer Service

Anonymous User
Self Employed at a tech vendor
The first level support is not very competent, poorly trained, and therefore not very helpful. However, when...
Read full review of Isis Papyrus Customer Communications »

Review 1 of 1

SandeepKumar7
Head - Shared Service Operations and HR Systems at a pharma/biotech company
On a scale of 1 to 5, I would give technical support a 4.
Read full review of SAP SuccessFactors »
Santosh Pallai
Sr Consultant at a tech services company
The technical support is quite good. Any time there is a new release and we have any issues, we connect with the...
Read full review of SAP Analytics Cloud »
Pranil Shinde
Global Integration Lead & Architect at a manufacturing company
We have experienced times where SAP support has not been able to solve our issue or other times they were not able to...
Read full review of SAP Process Orchestration »
GoutamRoy
Associate Vice President & Head-ITS at a pharma/biotech company
Technical support is available for the platform 24/7 when you subscribe to it.
Read full review of SAP CRM »
Sudhir Kanakoti
SAP BIBO Consultant at NTT Data
There is no problem with SAP Analytics Cloud support. I do think there should be some training provided. We only have...
Read full review of SAP Analytics Cloud »
Ramakrishna Potluri
Head of IT & Business Applications, Dangote Refinery at Dangote Industries Limited
In my experience, customer service is pretty good. It's very good. I could even upgrade the SAP system easily.
Read full review of SAP HANA Enterprise Cloud »
Andy Pan
BusinessObject Delivery Dev. at a government
I'm the administrator, and I haven't had any significant issues, so I don't usually need specific technical support....
Read full review of SAP BusinessObjects Business Intelligence Platform »
Darien Khairy
Sr. Supervisor HR at a comms service provider
We were not happy with their after-sales support. Whenever we had an issue it was really difficult to get in touch...
Read full review of SAP SuccessFactors »
Samuel Hon
IT Manager at Chun Wo Construction
I have dealt with technical support in the past. I consider them to be quite good. They are not too bad, actually....
Read full review of SAP ERP »
Anonymous User
Manager Finance at a tech services company
I'm not satisfied with technical support because they're taking some time. Sometimes I think they could be faster.
Read full review of SAP Analytics Cloud »
Anonymous User
SAVP Accounting Information System Manager at a insurance company
Customer Service: It's the best. Technical Support: It's the best.
Read full review of SAP ERP »
Ahmad Kamal
Civil Engineer at gieco
We take the first level of support from a partner. They have not been very good. We are thinking of replacing the...
Read full review of SAP S/4HANA »
Anonymous User
Manager of Government and Data Quality at a financial services firm
The support is good and is available 24/7.
Read full review of SAP HANA »
Anonymous User
Assistant Vice President Sourcing at a retailer
Technical support is perfect! I would give them a 100 out of 100.
Read full review of SAP Replication Server »
Muhammad-Zubair
Senior Functional Consultant at International Turnkey Systems - ITS
We've never had to contact technical support. We have our own team in-house. If there are queries, we tend to resolve...
Read full review of SAP Data Services »
Aneesh Menon
Senior Manger - SAP Data Services Architect & Delivery Lead at a computer software company
The customer service is okay.
Read full review of SAP Information Steward »
Anonymous User
Sybase Tower Lead - DBA CoE at a marketing services firm
Customer Service: It has been good, but more can be done in this area. Technical Support: It's good, 7/10.
Read full review of SAP IQ »
AlmiroRocha
Information Technology Infrastructure Manager at a comms service provider
We have used the technical support team once, and their service was very good.
Read full review of SAP NetWeaver »
Ahmed_Adel
Technical manager at SAFE-SAS
I don't go through the official support team from SAP, but most of the time I use the website to find the answers I...
Read full review of SAP HANA »
Anonymous User
Business Intelligence Consultant at a tech services company
Customer Service: In my experience, customer service it good. Technical Support: In my experience, technical support...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Team Lead at a tech services company
I am the technical support of the solution.
Read full review of SAP Business One »
Anonymous User
SAP HCM/SuccessFactors Consultant at a tech services company
SAP is doing well for support.
Read full review of SAP SuccessFactors »
Anonymous User
Deputy Chief Learning Officer at a government
The technical support is a little slow, like 24 hours. I feel since it is 2017, if I have a problem, I should be able...
Read full review of SAP HCM »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support for SAP SuccessFactors Learning is very bad and very difficult to communicate with. You just get standard...
Read full review of SAP SuccessFactors Learning »
Anonymous User
Sap Success Factors Learning Consultant at a recruiting/HR firm
Technical supports gets 4/5.
Read full review of SAP SuccessFactors »
Anonymous User
Worksoft Certify Consultant at a manufacturing company
The technical support has been good overall. We do handle a lot internally, however, we don't have any issues with...
Read full review of SAP CRM »
Anonymous User
Business Process Manager at Delivery hero
I would expect faster answers. We sent a request to them that the minimum duration time that we receive answers...
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Sr. Category Buyer Technology at a manufacturing company
I don't think that we contacted technical support. We might have, but I can't speak to the experience.
Read full review of SAP NetWeaver »
Anonymous User
Senior Database Administrator & BigData Administrator at a financial services firm
Six out of 10.
Read full review of SAP IQ »
Anonymous User
EAM Executive at a educational organization
I haven't connected with support because we're using it for an in-house project. We installed it and work on it...
Read full review of SAP BusinessObjects Business Intelligence Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.