Compare Isis vs SAP

Isis

Based on 1 review.

SAP

Based on 1503 reviews.

Sample Customers

Isis Papyrus Business Designer

Sherwin Williams

SAP Signavio Process Manager

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Popular Solutions

Isis Papyrus Customer Communications

0 reviews

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

10 reviews

SAP ERP

16 reviews

Top Industries

Financial Services Firm

27%

Educational Organization

11%

Manufacturing Company

10%

Insurance Company

10%

Educational Organization

14%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Self Employed at a tech vendor

Read full review of Isis Papyrus Customer Communications »

Review 1 of 1

Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
SAP S/4HANA Cloud is an ERP solution. We use it in multiple industries to maintain their process flows for financial,...
Read full review of SAP S/4HANA Cloud »
Ramesh Pampana
Manager, SAP Practice at a computer software company
Our use case for SAP Data Services ( /products/sap-data-services-reviews ) works with the chemical industry, where we...
Read full review of SAP Data Services »
Diaa_Hussein
Digital Transformation Director at Amecath Group
I have been working with SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) for more than...
Read full review of SAP IT Operations Analytics »

Review 1 of 5

Customer Service

Anonymous User
Self Employed at a tech vendor
The first level support is not very competent, poorly trained, and therefore not very helpful. However, when...
Read full review of Isis Papyrus Customer Communications »

Review 1 of 1

Santosh Pallai
SAP BPC Consultant at Tech Mahindra
Technical support has been good. They are helpful and responsive. we're satisfied with the level of support on offer.
Read full review of SAP Analytics Cloud »
Kabelo Maja
Director at Gamaja
The customer support is helpful and professional but sometimes the turnaround time is too long.
Read full review of SAP NetWeaver »
Syed Fahad Anwar
Principal System Developer at HHRC
Customer Service: Customer service is good, and responses come within an acceptable time. Technical Support:...
Read full review of SAP Crystal Reports »
Githinji Githogora
ICT Manager at Dawa Life Sciences
The solution's technical support is fine. They do help users to sort out the issues related to the solution. I rate...
Read full review of SAP ERP »
Dhiraj Jankar
Senior SAP Basis Consultant at Capgemini
SAP support isn't on par with products like Microsoft Azure or AWS. It's nowhere close to the competitors.
Read full review of SAP HANA Enterprise Cloud »
Kumar Saurav
Director - SAP BTP at Incture
With my previous company, I was also involved in the release and support team. We handled support and were recognized...
Read full review of SAP Mobile Platform »
Soumyojit Sen
Director of Product Management at EIM solutions
S/4HANA Cloud's technical support is excellent.
Read full review of SAP S/4HANA Cloud »
RAUL PAHUARA
Deputy IT Project Manager at Volcan Compania Minera SAA
For support, I have a local partner.
Read full review of SAP BW4HANA »
Srivatsav Andra
SAP BW/4HANA Specialist at a government
The organization has a support team responsible for day-to-day operations. A third-party vendor provides support for...
Read full review of SAP BW4HANA »
Anand_Kumar
Enterprise Architect at DXC Technology
The technical support is good. I haven't seen any issues.
Read full review of SAP NetWeaver Enterprise Portal »
JavedKhan1
SAP Security/GRC Manager at Tata Consultancy
The SAP team provides solutions and is good in the technical areas. Every other day I face technical issues, and when...
Read full review of SAP Business Warehouse »
Anonymous User
Principal Data Management Consultant at a comms service provider
We have used technical support but was it was difficult to get in touch with the right person. It was not very clear...
Read full review of SAP PowerDesigner »
Muralidhara H N
SAP Professional at a tech services company
Customer Service: Very good Technical Support: Very good
Read full review of SAP ERP »
Anonymous User
Technical Lead / Solution Architecture / Software Development - SAP at a manufacturing company
The technical support helped us on almost every front. It depends on what kind of agreement you have with SAP. We...
Read full review of SAP S/4HANA »
MarkusBurger
Manager at a consultancy
I had a situation last year on the 24th of December, which is Christmas Eve in Germany. Usually nobody is working. I...
Read full review of SAP Signavio Process Manager »
Anonymous User
Manager at a manufacturing company
Our company works with a local third-party consulting company, not directly with SAP. Details about direct SAP...
Read full review of SAP SuccessFactors »
Vladimir Semashko
Sr. SAP HCM Consultant at a tech services company
Customer Service: Medium. Technical Support: I rate the level of technical support as high.
Read full review of SAP HCM »
Anonymous User
Senior IT Manager
We rely both on our own technical team for the managing of the solution's technical infrastructure and on the...
Read full review of SAP S/4HANA »
Anonymous User
Sr BOBJ/HANA Consultant at a manufacturing company
It's good.
Read full review of SAP Crystal Reports »
Lilian Garcia
Director of Strategic Projects at a tech services company
I haven't used their technical support. We have a developer for any help.
Read full review of SAP Business One »
Mart Rentoria
Innovation and Technology Head at APPTech
The technical support from SAP Business ByDesign is very good. They have supported us well and they are well known....
Read full review of SAP Business ByDesign »
VishalGuthula
Sr. Software Engineer at a tech company
The tech support is pretty good.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Associate Consultant at a consultancy
Technical support typically caters to us if any of the server systems are down. Otherwise, technical support,...
Read full review of SAP Data Services »
Anonymous User
Manager at a consultancy
The customer support team is quite supportive.
Read full review of SAP CRM »
Joseph Huang
Consultant at a tech vendor
Technical support has been more helpful than before but still need improvement.
Read full review of SAP HANA »
Anonymous User
Manager, Development, SAP Solutions at a retailer
We use the support when we need it but we have quite good capabilities ourselves. If we're having some challenges...
Read full review of SAP HANA »
Anonymous User
Mobility Lead at a retailer
SAP Support is excellent with their support of this product. That being said, the product itself is slower than their...
Read full review of Sybase Afaria [EOL] »
YogendraSingh
Head-IT/SAP at Barista Coffee Company Ltd.
Technical support is good. There's no need for them to be better or faster than they already are.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Senior Strategy Manager at a comms service provider
I have contacted technical support, they are generally very good.
Read full review of SAP BW4HANA »
Anonymous User
Group Learning and Development Specialist at a manufacturing company
I have contacted the solution's technical support, and I feel that though they are professional, they weren't very...
Read full review of SAP SuccessFactors Learning »

Review 1 of 30

Technical Support

No Data Available

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