Compare Infor vs Qlik

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

7 reviews

0 reviews

6 reviews

5 reviews

7 reviews

13 reviews

Top Industries

Manufacturing Company

17%

Construction Company

Comms Service Provider

Computer Software Company

Financial Services Firm

16%

Construction Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
M3 Principal Consultant at a computer software company
I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation...
Read full review of Infor ION »
Adeel Ansari
Project Manager, Program at SPTLabtech
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One...
Read full review of Infor CloudSuite »
Anonymous User
IT Director at a manufacturing company
I have been working with Infor LX since 1996, which amounts to more than 20 years of experience. The main use cases...
Read full review of Infor LX »
Umesh D
Vice President, Delivery at Independent Computer Consulting Group, Incorporated
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into...
Read full review of Infor M3 »
Anonymous User
Infor Ln Manufacturing Consultant at a tech vendor
I am a user of Infor and occasionally use Salesforce as well. I have been using Infor for close to a decade. I am a...
Read full review of Infor LN »

Review 1 of 5

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Sushrit Moundekar
Program Manager at InfoCepts
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio [EOL] »
PawanSingh3
Director at a consultancy
Qlik Sense is used primarily for dashboard creation and data visualization. Wherever there is data slicing and...
Read full review of Qlik Sense »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Qlik Talend Cloud »
Morne Ayres
Managing Director at Hurricnae
My customers' main use cases for QlikView involve all their data sources, combining them into one, getting a business...
Read full review of QlikView »

Review 1 of 5

Customer Service

RENATOESPOLADORE
Enterprise Account Executive at RPEspoladore LTD
The technical support team are good, although they are often understaffed. However, they are not always able to...
Read full review of Infor LN »
Joshua Rajeeva
Managing Director & CEO at Blue Chip Computer
The technical support services are good.
Read full review of Infor CloudSuite »
Eugenio Santos
IT and processes re-engineering manager at DEUTZ AG
Technical and product support is mainly provided by personnel in India, USA and Europe, though the main issues...
Read full review of Infor LX »
NICOLAS MINIER
Infor OS - M3 Freelance ERP Consultant at Freelance
Technical support is responsive. At times, the level of feedback is poor. Sometimes the people who take care of the...
Read full review of Infor M3 »
Peter VAN BENNEKOM
IT Consultant at OrangeDot Consulting
The solution's technical support is more like a business policy Infor M3 has in place. I rate the technical support a...
Read full review of Infor M3 »
Sanjay Patankar
General Manager at Godrej & Boyce Mfg. Co. Ltd.
We have not been satisfied with technical support at all. We deal with them a lot and often call them on a weekly...
Read full review of Infor LN »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
I am satisfied with the tech support since they clear tickets on time.
Read full review of Infor M3 »
Carlos Cardona
Operations Manager at Visual K
The support from Infor VISUAL is good. We create the incidents, and they usually answer on the same day.
Read full review of Infor VISUAL »
Ilias Jemili
ERP Consultant at a university
Support was helpful. They always replied on time. They were very professional too.
Read full review of Infor LN »
Haridas Narayanan
Director, Consulting Services at Blue Chip Computer
Support has been a concern since around 2011 or 2012. The offices in Bangkok or Singapore struggle to comprehend the...
Read full review of Infor CloudSuite »
Kadie Ch
ERP Consultant at Information system land
Infor's support was migrated to India, which has been ongoing for over ten years. I've experienced support both...
Read full review of Infor LX »
Ahmed_Nagy
Application Manager at a tech services company
I would rate the technical support for the solution at ten out of ten.
Read full review of Infor dEPM »
Jorge Saraiva
CTO at silicium consulting
Infor needs to create an online support chat directly embedded in the product. I will never understand why they don't...
Read full review of Infor LN »
Ansa Leonard
Senior EPM/BI Consultant at iOCO Software Distribution Ltd
Most of the time, the technical support team does not provide us with the correct resolution, and as a result, we are...
Read full review of Infor dEPM »
Rajashekar PK
IT Manager at GainInsights Solutions
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Infor M3 »
Amr Elguindy
CIO at AITEK
The support is overall needs improvement.
Read full review of Infor LN »
Anonymous User
IT Director at a manufacturing company
I have contacted Infor's technical support team since we were entering an area where we could have difficulties.
Read full review of Infor LX »
Anonymous User
Functional Strategy Consultant at a tech services company
4/5.
Read full review of Infor dEPM »
Anonymous User
Senior Payroll Officer at a financial services firm
Customer Service: Customer service is at a moderate level. Technical Support: Technical support is excellent.
Read full review of Infor dEPM »
JorgeSaraiva
CTO at SAPO
Infor LN have customer support in India but service could be improved. For example, suppose you're at an airport and...
Read full review of Infor LN »
Anonymous User
CIS Consultant at a consultancy
The technical support is average, it could be improved.
Read full review of Infor M3 »
Anonymous User
Logistic Services Team Leader at a financial services firm
I have no complaints about Infor support.
Read full review of Infor CloudSuite »
Anonymous User
Director of Enterprise Applications at a computer software company
Customer Service: It's reasonable. Technical Support: It's reasonable.
Read full review of Infor LN »
Anonymous User
‎BI Analyst at a non-tech company
I literally gave up using their support due to their slow response. The business cannot wait weeks to fix an...
Read full review of Infor dEPM »
Anonymous User
Infor Ln Manufacturing Consultant at a tech vendor
Infor's technical support is reliable. One can rely on the technical support that Infor provides. I rate Infor's...
Read full review of Infor LN »
Umesh D
Vice President, Delivery at Independent Computer Consulting Group, Incorporated
I can rate Infor's technical customer support highly. Infor has a hybrid approach, offering personalization which...
Read full review of Infor M3 »
Anonymous User
Infor Ln Manufacturing Consultant at a tech vendor
Though the solution's technical support is available for us and provides prompt services if there are any extensions,...
Read full review of Infor CloudSuite »
Anonymous User
Business Intelligence Manager at a real estate/law firm
Technical support is excellent.
Read full review of Birst »
Anonymous User
Project Manager at a aerospace/defense firm
The support is excellent. It is a great company.
Read full review of Infor LN »
Nuno França
Executive Director at Onsearch
Technical support is rated a seven out of ten. Here in Portugal, there's no direct support from Infor. For major...
Read full review of Infor CloudSuite »

Review 1 of 30

Sergio Padovan
Founder at ICE Srl & ICE SUISSE SA at a consultancy
The technical support is very good. I rate the technical support a ten out of ten.
Read full review of Qlik Compose »
Carlos-Mejia
Sales Director at Data IQ M̩xico
I rate the support an eight or nine out of ten from the customers' perspective. The platform and the solution itself...
Read full review of Qlik Sense »
Hasan ÖZ
Business Intelligence Architect at a financial services firm
Support depends on your consultant firms. In Turkey, the consultant firms are very professional, and they support...
Read full review of Qlik Sense »
Selim Seddiki
Consultant en intelligence décisionnelle at VO2 Group
Technical support is available and accessible.
Read full review of Qlik Talend Cloud »
PawanSingh3
Director at a consultancy
I would rate technical support from Qlik as a nine on a scale from one to ten.
Read full review of Qlik Sense »
Anonymous User
Procesbeheerder - afdeling ICT at a retailer
Customer Service: 7/10 Technical Support: 8/10
Read full review of Qlik Sense »
Anonymous User
Board of Management
We have both technical support and support in the development model from the local partner of QlikView. I would rate...
Read full review of QlikView »
Anonymous User
Senior Analyst at a healthcare company
I didn't really face any big challenges with technical support; it depends on the plan. I am not a hundred percent sure.
Read full review of QlikView »
Anonymous User
Product Manager - Healthcare Analytics at a healthcare company
Customer Service: It's excellent, and very responsive. Technical Support: It's excellent.
Read full review of QlikView »
Anonymous User
Principal Consultant at a tech consulting company
Technical support has been quite good. We are very happy with them so far. Of course, they could always be more...
Read full review of Talend Open Studio [EOL] »
Peter Eerdekens
Commercial Business Analyst at Asilia Africa
Did not need any of this yet.
Read full review of QlikView »
Anonymous User
Senior IT Business Partner at a manufacturing company
An eight out of 10.
Read full review of QlikView »
Anonymous User
Consultant en intelligence dÃcisionnelle at a tech services company
I haven't had the need to contact technical support. When I have had issues, the Talend portal is there and there is...
Read full review of Qlik Talend Cloud »
AyodeleMakun
Qlik Technical Consultant at a tech services company
The Qlik community is very vibrant and you find or get answers to most issues started or any other areas.
Read full review of QlikView »
Anonymous User
Partner at a consultancy
I rate technical support 10/10.
Read full review of Qlik Sense »
Ramesh Vanteru
Solution Architect at a tech services company
When we reach out to technical support, they should be good enough to support us. When we reached out to them to...
Read full review of Qlik Replicate »
Anonymous User
IT Analyst at a government
Customer Service: 9/10 Technical Support: 9/10
Read full review of QlikView »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
Anonymous User
Data Visalization Architect at MSD
Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks...
Read full review of Qlik Sense »
Anonymous User
Expert Consultant CRM at a tech services company
I have not used the support from Talend Open Studio.
Read full review of Talend Open Studio [EOL] »
Irshad Ahamed
Assistant Manager at a tech services company
We have contacted their technical support. It's good. We have a Talend expert in-house who handles most of the...
Read full review of Talend Open Studio [EOL] »
Theophilos Papa
Crm/Business Intelligence administrator at Kc firiakis LTD
I've never directly dealt with technical support.
Read full review of QlikView »
Anonymous User
Financial Analyst at Rockford Orthopedic Associates, LTD.
Customer Service: The customer service is excellent and definitely care about the client. Technical Support: I have...
Read full review of Qlik Sense »
Anonymous User
Business Intelligence Data Analyst at a financial services firm
Customer Service: A nine out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
Anonymous User
Supervisor of Business Intelligence at a financial services firm
Customer Service: An eight out of 10. Technical Support: An eight out of 10.
Read full review of Qlik Sense »
Anonymous User
BI Developer at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of QlikView »
Anonymous User
Senior Manager at a consultancy
Technical support is excellent.
Read full review of QlikView »
Jay Pandya
Operations and Delivery Leader at a tech services company
Technical support is quite good. It's comparatively really nice.
Read full review of Qlik Sense »
Anonymous User
IT Analyst at a government
The Qlik community is the best way to improve, fix and learn the product. Qlik releases new version constantly.
Read full review of Qlik Sense »
Anonymous User
Associate Director at a tech services company
Technical support requires improvement. I would rate it around three out of ten. Basically, I think they lack in the...
Read full review of Qlik Sense »

Review 1 of 30

Technical Support

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