Compare Inflectra vs Nintex

Inflectra

Based on 35 reviews.

Nintex

Based on 78 reviews.

Latest Research

Buyer's Guide

Inflectra Rapise vs. Nintex RPA

September 2026

Nintex RPA vs. Inflectra Rapise

Updated: September 2026

Buyer's Guide

Inflectra Rapise vs. Nintex RPA

September 2026

Inflectra Rapise vs. Nintex RPA

Updated: September 2026

Sample Customers

Inflectra Rapise

- Soflab - RegEd - Intel - US Government

Nintex RPA

Amazon, Audi, Chevron, Toyota, Uber, Walmart

Popular Solutions

Inflectra SpiraTest

0 reviews

Inflectra Rapise

0 reviews

Inflectra SpiraTeam

0 reviews

Nintex Process Platform

2 reviews

Nintex RPA

1 reviews

Nintex eSign

0 reviews

Top Industries

Outsourcing Company

14%

Manufacturing Company

12%

Comms Service Provider

Construction Company

Outsourcing Company

14%

Financial Services Firm

12%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Priye Tamunokuro
Business Development/Technical Sales Specialist at Tezza Business Solutions
Inflectra SpiraPlan has been instrumental in transforming how we manage our software quality assurance and our agile...
Read full review of Inflectra SpiraPlan »
Jason Lopez
Test Manager at a engineering company
The use case for Inflectra SpiraTest is to report on defects. It's also useful for writing test cases.
Read full review of Inflectra SpiraTest »
Anonymous User
Quality Management Office (QMO) Manager at a comms service provider
We manage the whole software lifecycle. We combine the user stories and requirements, including the test cases, in...
Read full review of Inflectra SpiraTeam »

Review 1 of 3

Hafiz Muhammad Usama
Manager Mobility & Digitalization at Fatima group
Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most...
Read full review of Nintex Process Platform »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
We use it for discovery on desktops to understand what operations are actually doing. Using task mining capabilities...
Read full review of Nintex RPA »
Todd Blake
Senior IT Specialist at a healthcare company
So as a medical facility, we offer services such as dental, optometry, and behavioral health. To make the...
Read full review of Nintex eSign »

Review 1 of 3

Customer Service

Jason Lopez
Test Manager at a engineering company
Contacting the Inflectra SpiraTest technical support team isn't my domain.
Read full review of Inflectra SpiraTest »
WIllWorley
Software Consultant at The New Humanitarian
Inflectra's support was fine. I noticed that with Inflectra's support team, the problem was when you found an issue...
Read full review of Inflectra Rapise »
PraveenKambhampati
Owner at Thought Leaders Management Consulting
Technical Support was prompt and responsive. guidance to the plugins and integration methods were well published and...
Read full review of Inflectra SpiraTest »
Ole Einar
Owner at NND
I haven't contacted technical support recently, but when I did before, I got quite a good response. My first...
Read full review of Inflectra SpiraTest »
Anonymous User
Quality Management Office (QMO) Manager at a comms service provider
The support in Latin America of Inflectra is the best if you compare it with Jira support. Jira is an Australian...
Read full review of Inflectra SpiraTeam »
Anonymous User
Sr Quality Assurance Analyst
Customer Service: Outstanding customer service. This is the same team that I have worked with on SpiraTeam/SpiraTest....
Read full review of Inflectra Rapise »
Anonymous User
Senior QA & Test Manager, Head of Test Automation at a tech services company
I've never used it but we do get notifications from Inflectra about product updates.
Read full review of Inflectra Rapise »
Anonymous User
Team Leader: Test Automation at a financial services firm
Seven out of 10. The support is OK, but they don’t provide specific fixes for customers. Therefore, any...
Read full review of Inflectra SpiraTest »
Anonymous User
Quality Management Office (QMO) Manager at a comms service provider
Inflectra Rapise's technical support is one of its best features. We have been utilizing the product from the get go...
Read full review of Inflectra Rapise »
Anonymous User
Software Engineer at a tech vendor
Technical support is very good. I would rate it a nine out of 10.
Read full review of Inflectra SpiraTest »
Anonymous User
Test Master at a tech vendor
Customer Service: Customer service is very good. Technical Support: Technical support is very good.
Read full review of Inflectra SpiraTest »
Anonymous User
Test Engineer/Coordinator at a newspaper
Inflectra support staff respond to raised tickets within one or two days. So encountered problems are taken care by...
Read full review of Inflectra SpiraTest »
Anonymous User
QA Technical Manager at a tech services company
We've had a chance to contact technical support and so far they've been good. We've been satisfied with the level of...
Read full review of Inflectra Rapise »
Anonymous User
QA Engineering Manager at a marketing services firm
I would rate technical support at Inflectra as an eight and a half out of 10. They are very responsive in a timely...
Read full review of Inflectra SpiraTest »
Anonymous User
Consultant at a tech services company
The customer support was fantastic. Inflectra were always able to provide excellent guidance and resolution to most...
Read full review of Inflectra SpiraTest »
Anonymous User
Practice Manager Testing at Ordina Belgium
It's decent, but I'm not ecstatic about it.
Read full review of Inflectra SpiraTest »
Anonymous User
Head of QA Department at a tech services company
We had some support tickets opened that were quickly resolved. Their support is good. We don't have any problems with...
Read full review of Inflectra SpiraTest »
Anonymous User
Senior Quality Analyst at a tech services company
Customer Service: 8.5/10 Technical Support: 8.5/10
Read full review of Inflectra Rapise »
Anonymous User
Senior SDET
I have not requested technical support on this job. Previously, before purchasing SpiraTest, the support was superb....
Read full review of Inflectra SpiraTest »
Anonymous User
Test Manager at a tech vendor
10 out of 10. The Inflectra team is quick to respond and even helps with solutions when I've found it necessary to...
Read full review of Inflectra SpiraTest »
Anonymous User
Sr. Project Manager at University of Utah Hospitals & Clinics
Customer service and technical support has been very responsive. We have had little need to contact customer support...
Read full review of Inflectra SpiraTest »
Anonymous User
Sr. QA Engineer at a tech vendor
Anywhere Inflectra lacks, the tech support more than picks up the slack. All of my requests were handled in a timely...
Read full review of Inflectra SpiraTest »
Anonymous User
Test Manager at a energy/utilities company
Customer Service: It's okay. Technical Support: It's okay.
Read full review of Inflectra SpiraTest »
Anonymous User
Quality Assurance Lead, Consultant at a insurance company
6/10 – they do get back to you sometimes with helpful information.
Read full review of Inflectra SpiraTest »
Anonymous User
Software QA Engineer at a tech company
To be honest, I didn't ask for help from them yet.
Read full review of Inflectra SpiraTest »
Anonymous User
Senior designer at a comms service provider
Support has been good so far.
Read full review of Inflectra SpiraTest »
Anonymous User
Senior Test Engineer at a tech services company
This is the biggest plus. I'd rate it 10/10. For the whole time I was using SpiraTest, I had an impression of being...
Read full review of Inflectra SpiraTest »
Anonymous User
Sr Quality Assurance Analyst
Customer Service: The customer service is the very best I have ever experienced. Most customer service teams are not...
Read full review of Inflectra SpiraTest »
Ahmet Izgi
Test Software Development Manager at a tech vendor
Technical Support is fast enough to answer questions and problems.
Read full review of Inflectra SpiraTest »
Anonymous User
Quality Management Office (QMO) Manager at a comms service provider
The support is even better than the tool. It's incredible. The technical support that they have wonderful. Not only...
Read full review of Inflectra SpiraTeam »

Review 1 of 30

Rob Witthoft
Director Of Operations at Cx-Ex
Kryon RPA’s technical support is very good.
Read full review of Nintex RPA »
Johan Human
Chief Executive Officer at Churchill Consulting
Nintex demonstrates a streamlined approach to customer support with a single support email address. This unified...
Read full review of Nintex Process Platform »
Adam Staude
Manager, Application Support at a manufacturing company
We have used the technical support a few times. It is pretty standard. Their Tier 1 support asks all the same...
Read full review of Nintex RPA »
Thuc NGUYEN
Technical Program Manager at EUROCAE
We have the consultant doing the deployment.
Read full review of Nintex Process Platform »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
The customer service and support are quite good. I'm quite happy with it. We are happy with the support we get.
Read full review of Nintex RPA »
Fitry Ericha
Presales Solutions Consultant at Mitra Sistematika Global
The support from Nintex is very good. I would rate it as nine out of ten.
Read full review of Nintex RPA »
KariemShawky
Director of IT Operation at Credit Guarantee Company
The customer support team could offer faster assistance. It would help if they had a local team in Egypt to assist.
Read full review of Nintex Process Platform »
Omar_Ismail
ECM, Archives and Digital Preservation Consultant at DataServe
The technical support is very good.
Read full review of Nintex Process Platform »
Damilola Adeleye
Business Automation Developer at Polaris Bank Nigeria Plc
We have contacted the customer service and support team before. We were facing some issues with the console, which is...
Read full review of Nintex RPA »
GururajSubbarao
Director - Market Leader at a tech services company
Technical support is there in some of the regions. In APAC it is good. One or two years back, it was not there....
Read full review of Nintex RPA »
Shaikh Akhtar
Lead Technical Architect at Saudi Basic Industries Corporation
We contact technical support for issues such as security vulnerabilities and patching.
Read full review of Nintex Process Platform »
Reviewer46830
Senior Systems Analyst RPA at a hospitality company
Overall, the customer support is fairly good. There have been some times where we have had to go through explaining...
Read full review of Nintex RPA »
TARIQ ISLAM
Principal Consultant at pure method
Their support is excellent.
Read full review of Nintex Process Platform »
Anonymous User
IT Consultant & Robotics Business Analyst at a insurance company
The support is really good. Their first-level support needs a bit of work. If we put in tickets, very often we get a...
Read full review of Nintex RPA »
Anonymous User
Senior Manager - Reporting and Analytics at a financial services firm
We have technical support available to us, but we have not utilized often, our resources are capable of addressing...
Read full review of Nintex Process Platform »
Anonymous User
Chief Information Officer at a construction company
We haven't needed to contact technical support as we work directly with the integrator.
Read full review of Nintex Process Platform »
Anonymous User
Automation Team Lead at a tech services company
There's no need for technical support as we order services done for us. As far as it's from K2 goes, there's a web...
Read full review of Nintex Process Platform »
Anonymous User
Founder & CEO at a tech services company
I don’t have enough experience to speak to support services.
Read full review of Nintex RPA »
Einat Tal
OCIO at mimun yashir ltd
We, ourselves have not used Kryon's customer support. Maybe our third-party uses it on behalf of us. I don't know.
Read full review of Nintex RPA »
Anonymous User
Program Manager - Intelligent Automation at a engineering company
I haven't dealt with technical support because our ops team does that if they ever have to.
Read full review of Nintex Process Platform »
Justin Kruse
Operations Consultant at LTCG
Kryon's technical support is very good. They made some core changes that have improved the solution over the last two...
Read full review of Nintex RPA »
Anonymous User
Manager at a energy/utilities company
I am satisfied with the customer service and support.
Read full review of Nintex Process Platform »
Anonymous User
RPA Developer at a outsourcing company
The customer service is pretty good. The only problem is availability. Because of our high transaction volume, we...
Read full review of Nintex RPA »
Charlene Chang
RPA Consultant at SingTel Internet Exchange
The customer support is outstanding. They are very responsive and will accommodate with our schedules.
Read full review of Nintex RPA »
Reviewer74906
Business Analyst at a financial services firm
Their tech support is pretty good. The people I've worked with have been good. The time zone issue sometimes was...
Read full review of Nintex RPA »
Anonymous User
BPM Developer at a wholesaler/distributor
We've used technical support. I've contacted them many times. They provide good solutions. We're happy with the support.
Read full review of Nintex Process Platform »
Anonymous User
Senior BPM Consultant at a tech services company
Technical support is not so good, i.e., you should have a good contact inside the company, because the service desk...
Read full review of Nintex Process Platform »
Nir Toporsky
Back Office Center Director at a financial services firm
The technical support is very good. The vendor's customer service is very good.
Read full review of Nintex RPA »
Prekshi Arya
Senior Consultant Specialist at HSBC India
I never contacted Nintex Workflow's support team.
Read full review of Nintex Process Platform »
Jared Wright
Technical Operations Manager at Aquent LLC
Customer service gets a rating of 100 percent. They’re fantastic. They're always really quick to respond. If we have...
Read full review of Nintex RPA »

Review 1 of 30

Technical Support

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