Compare INFINIDAT vs Nakivo

INFINIDAT

Based on 3 reviews.

Nakivo

Based on 93 reviews.

Sample Customers

NAKIVO Backup & Replication

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage

Popular Solutions

INFINIDAT InfiniBox

0 reviews

INFINIDAT InfiniGuard

0 reviews

NAKIVO Backup & Replication

10 reviews

Top Industries

Construction Company

12%

Manufacturing Company

10%

Healthcare Company

Computer Software Company

Retailer

15%

Financial Services Firm

14%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

GianpaoloMazzola
Project Deployment at a tech services company
The primary use case for this product is high-performance storage.
Read full review of INFINIDAT InfiniBox »
Jim Ganong
Supervisor, IT Operations at a insurance company
We're definitely a midsize enterprise. We have around 3000 employees — slightly more now. We're expanding quickly and...
Read full review of INFINIDAT InfiniGuard »

Review 1 of 2

No Data Available

Customer Service

Anonymous User
Presales Professional at a comms service provider
I would give the technical support a 10/10 rating.
Read full review of INFINIDAT InfiniBox »
Jim Ganong
Supervisor, IT Operations at a insurance company
It's an Israeli company and its headquarters in the United States is located in the Boston area. I've actually been...
Read full review of INFINIDAT InfiniGuard »

Review 1 of 2

Chris Blekos
DevOps Engineer at Cooperative Bank Of Thessaly LLC
Customer support is at an elite level. They always respond fast, and the solutions are on point. I couldn't be happier.
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Rahim Khasiyev
Founder at CAE LLC
We had a big problem where we didn't know what happened to our clients' servers, but we ultimately realized it was a...
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Steve Daniels
ICT Manager at Rossall School
We have only needed to use technical support twice. Once was a user error on our part and the other was a licensing...
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Anonymous User
Manager
If you ever need their support, they will provide you one of the best experiences. Their technical staff know their...
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Philip Sellers
Solutions Engineer at AmWINS Group, Inc.
Very good. It is as simple as sending an email with direct and easy questions/responses, which is received quickly....
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Anonymous User
Sviluppatore, Sistemista, DPO at Areadati srl
Basic support included with the standard license answers on business days. They are quite quick and precise in the...
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Anonymous User
IT Support Specialist at Macgregors Meat & Seafood Ltd.
They reply with a useful answer within the first two emails from starting the case. They are very knowledgeable...
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Anonymous User
Co-Owner at a tech services company
These products don't need much support. They are equipped with newer technology, requiring less attention....
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Anonymous User
System Admin at Maternity Magánklinika
Technical support is great they want to help.
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Nikolay Mostovenko
IT Architect Servers and Storages at AM Integrator Group
I am satisfied with their partner support.
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Anonymous User
Membro at IT-Group
Generally, I don't have issues with Nakivo. The sales department is very responsive to every request and they reply...
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Anonymous User
Information Technology System Engineer at Unione dei Comuni della Bassa Romagna
I have not used their technical support.
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Anonymous User
Works
Accessing technical support is very easy. I usually do it by means of a ticket from NAKIVO. They not only answer me...
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Anonymous User
Works
Customer service is very knowledgeable about their product.
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L.V.
IT Technician at TESEO spa
Support is always very available for any request.
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Anonymous User
Systems Engineer at SRC
Support is top-notch. They are very diligent and helpful.
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Philippe S.
Manager at a integrator
Support via the web console is very straightforward and the response time is quick. They are knowledgeable. We have...
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Timothy J Carr
Senior Director, Production Engineering at ATOS
I haven't needed to interact with technical support.
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Anonymous User
Sysadmin at ALL THINGS MEDIA, LLC
Technical support offers fast knowledgeable response.
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Anonymous User
IT support manager at SharKom Srl
Technical support is very kind and responsive.
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Anonymous User
Networking Consultant at a tech services company
N/A.
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Dustin Park
IT Systems / Security / Communications Administrator at Bennett International Group, LLC
They have great customer support and I can't brag about it enough. We don't need it much because the product works so...
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Anonymous User
Operations manager at Füssner Computersysteme GmbH
They are always very fast and ready to help.
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Anonymous User
Managing Director at Daedalus Computing Limited
Nakivo support has been very flexible and responsive.
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Anonymous User
Senior Software Manager/Chief at a tech services company
I have not really used technical support because I have not had any issues or problems with the product. It is very...
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Anonymous User
CoOwner at a tech services company
Customer service is fast, gentle and concrete.
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Anonymous User
Mede-eigenaar at Bricad Automatisering
I also have good experiences with Nakivo as a company. The account manager is nice and reaches out to us whenever...
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StevenLau
Works at CadMakers
My experience with support has been good, but I really haven't needed their help much.
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Anonymous User
Information Technology Manager at MSF Greece - Médecins Sans Frontières Greece
Technical support is always ready to respond always helpful.
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Aleksejs Vasilevskis
Leading IT Engineer at a media company
Regarding NAKIVO Backup & Replication technical support, I believe they provide better support than Veeam due to...
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Review 1 of 30

Technical Support

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