Compare ILANTUS vs Okta

ILANTUS

Okta

Based on 68 reviews.

Sample Customers

ILANTUS Compact Identity

Turboenergy

ILANTUS Identity Plus

TEL, Brightstar, Narayana Health

Okta Workforce Identity

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Popular Solutions

Okta Workforce Identity

25 reviews

Okta Customer Identity

6 reviews

Top Industries

Financial Services Firm

25%

Real Estate/Law Firm

14%

Comms Service Provider

12%

Computer Software Company

12%

Computer Software Company

16%

Financial Services Firm

10%

Comms Service Provider

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Tor Nordhagen
Executive Director at Semaphore
I work for one of Norway's largest employers with 50,000 employees. This is Norway's largest retail chain and we use...
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Gabe Sterritt
Information Technology System Administrator at General Assembly
I have implemented a number of applications as far as accessing them through their IDPs. And they're an identity...
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Review 1 of 2

Customer Service

No Data Available

Reynah Malvar
Security Solutions Engineer at InfocentricPH
Okta Workforce Identity could improve the support system, they are too slow.
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Miguel Purizaca
IT Manager at EGP
The technical support services are good. They respond to the queries immediately.
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Peter Barnett
System Engineer at Principia
The tool's tech support is hard to get a hold of. Also, you would speak to a robot who knows a lot of information,...
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Oscar Iván Mejía
Database and Systems Manager of the IT department at Humanitree
Technical support is excellent. They are helpful and responsive.
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Roberto Croce
Senior Architect for IAM Solutions at vantea
The customer service and support is fast and effective.
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SunnyKumar
Senior IT Engineer at Instawork
Whenever my company has raised a ticket with Okta's support team, we always receive immediate support. I rate the...
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Tor Nordhagen
Executive Director at Semaphore
The customer support guy for Okta in Europe, a relationship manager, used to be a friend of mine when I lived in...
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AmitSingh2
Microsoft Azure Engineer at Sycomp
Okta Customer Identity has good technical support, and on a scale of one to five, I'm rating support a four.
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Rama NagaSusarla
Senior Director - Principal Architect at a computer software company
There was one minor hiccup with technical support, but other than that, the support has been pretty good. I would...
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Jamil Rashdi
Chief Technology Officer at Jrashdi
We have a team to raise tickets to the support team if we face any issues. The process is pretty straightforward.
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Anonymous User
Information Systems Engineer at a healthcare company
They provide a lot of support but there are still places where we get stuck.
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Anonymous User
Technology Manager at a pharma/biotech company
Customer Service: Customer service is excellent. Technical Support: Techncial support is excellent.
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Anonymous User
Sales Executive at a tech services company
I've never been in touch with technical support. We are pretty well-versed enough to support ourselves. We do not...
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Velayudham Avudainayagam
Technical Specialist at a tech company
I would give tech support a 10 out of 10. They are really awesome. Even for a free/demo account, if you raise a case...
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Samarjeet Tomar
Technical Solutions Lead at a insurance company
I didn't like Okta's support. They say they have very good support, but the moment you create a ticket, they will...
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Emmanuel Sikwane
Partner channel manager at Inactic
I did contact the product's support team when my password got locked out. I could even reset the whole password from...
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Alexis Tran
Responsable Avant-vente at a computer software company
We are only using professional services at the moment.
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Anonymous User
Customer at a tech services company
We had some contact with technical support at the beginning and it was rather good. We are satisfied with the level...
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Anonymous User
Managing Director at a tech services company
They're pretty good. I know they're a big organization, and they have a lot of clients. So, it's a place where...
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Anonymous User
Systems Engineer II at a energy/utilities company
Customer Service: Customer service is excellent. We don't have to worry when we have an issue; they are always on top...
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RafalStas
CEO at a tech services company
I've never contacted technical support. I've only ever used web pages to assist me with questions, and that has been...
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Anonymous User
Global Leader - Application Operations & Opera at a manufacturing company
We have not had any major challenges over the past two years; however, they do offer quality customer service to all...
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Anonymous User
Senior Director of Application Services at a comms service provider
The technical support is good, we have always had an effective response.
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Anonymous User
Senior IT Operations / Network Administrator at a transportation company
The solution’s customer support is fast, reliable, and helpful.
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Thiago Lopes
Information Security Manager at a tech services company
I can't speak to the quality of technical support. I've never used them. I couldn't say if they are knowledgeable or...
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SuryakantKale
Chief Technology Officer at Windval Technology Solutions LLC
Okta has very good support and I would score them high, at nine out of ten. I am definitely happy with them.
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Anonymous User
Java Developer at a consultancy
I rate Okta support eight out of 10.
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Anonymous User
Manager IAM at a computer software company
As premium customers, we have the opportunity to schedule calls directly with Okta's expert team members for...
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Anonymous User
Consultant at a financial services firm
We receive technical support through third-party suppliers. They provide good support services.
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ABHILASH TH
Managing Director at FOX DATA
They are very good. The Okta system engineers involved in presales engagement have sound knowledge on Okta platforms...
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Technical Support

No Data Available

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